People and Careers December 2004

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New President at Lenhardt Maschinenbau GmbH


Lenhardt Maschinenbau GmbH
, supplier of high-quality system solutions for the production of insulating glass, located in Neuhausen-Hamberg in southern Germany, has a new president. Bernhard Schmitt, Engineer, recently assumed this position as successor to Volker Abt.

Bernhard Schmitt has worked in the machine and systems engineering sector for the past 25 years.

During this time he spent several years at ABB as Technical Director for flexible robot welding systems. This was followed by a position as Head of International Machine and Systems Engineering at Lafarge-Braas in Heusenstamm, Germany.
From 1999 on he was a member of the managing board of Josef Vögele AG in Mannheim, an international manufacturer of construction machines.

'We want to continue to offer our customers intelligent, all-in-one solutions for the production of insulating glass that meet their individual requirements in the future. Here the focus is on our main competences, e.g. innovative technologies with sophisticated techniques. In addition, we also want to advance our international close proximity to our customers by establishing new markets', said Bernhard Schmitt explaining the mid and long-term corporate objectives.

Lenhardt Maschinenbau GmbH has belonged to the Swiss Bystronic glass division since 1990. Bystronic is a global supplier of total solutions for the economical, application-engineered manufacture of architectural and automotive glass.

Tel: +49 (0)7234 601 153


Spilsbury in Charge at New CEN Laboratory

Linn Spilsbury has been appointed by CEN Solutions Ltd to run the company’s new EN 1279 test laboratory which opened in Stafford last month. The new test facility is a major step forward for CEN Solutions, allowing the company to implement fully the compliance management service on which increasing numbers of ig unit manufacturers are relying.

Clients of CEN Solutions can now submit their units for the mandatory periodic testing required under the new European regulations to a modern test facility being run by one of the most experienced and able technicians in the glazing industry.

Managing director, Dave Frost says: ‘The test facility is fundamental to our current work and our plans for the future. It enables us to provide continuing support to our customers who know that the testing will be rigorous, fair and efficient.
Therefore, finding the right person to work to these standards was crucial. There are very few people in this industry with the experience, skill and integrity we need. Linn’s name was one of those at the top of our list and fortunately for us, we did not have to look any further. I believe we have the best technician in the business and that is seriously good news for our clients. The efficient and methodical way she is organising her work has already proved to us that we made the best possible decision in offering Linn the job.’

Dave Frost and fellow director Mike Gaillard are both former colleagues of their new testing laboratory manager, so they have first hand knowledge of her abilities. Linn has worked for many years for Evode and subsequently for Bostik Findley and she, Mike and Dave worked together on Evode’s initial glazing sealant development programmes.

Tel: 07977 554024


Top Team at Foilex

The customer service team at Foilex is dedicated to ensuring complete customer satisfaction at all times. Laminating specialist, Foilex says that it is focused on providing excellent service, from initial contact, right through the manufacturing process and beyond.

Richard Morris, General Manager, explains, ‘Our entire team has a 'can do, will do' philosophy, and our flexibility is second to none.

‘As a business partner, we have an approachable, efficient and reliable attitude, with the ability to respond to special requirements quickly and effectively. For new customers we provide a seamless transition from the company’s current laminator, matching any packing, labelling or marking requirements. Most importantly, absolute confidentiality is assured so any work we undertake will not compromise commercial discretion.

‘Our technical and production teams, led by Dave Nock and Karl Draper, have many years of industry experience between them, providing valuable information and advice on every aspect of lamination technology. An ongoing comprehensive training programme in the factory ensures consistently high quality and service, throughout the whole operation.

‘Customer Service Manager, Emma Gittins, provides a point of contact for existing and potential clients. Using the latest order-tracking computer software she can respond quickly to any changes that may be required, keep customers informed of progress and ensure orders are ready as and when they are required.
‘So if you are looking for a reliable foiling partner, see for yourself what Foilex has to offer,’ concludes Richard.

Tel: 01952 289209
Web: http://www.foilex.co.uk


Yale Strengthens Specifications Team with Three New Appointments

Yale Door & Window Solutions has strengthened its specification support team with the three new appointments. The team works with and advises the social housing sector on correct door and window hardware specification.

Newly appointed Nick Haskins heads the team supported by Neil Cockle and Peter Bennett, who are responsible for the south and north of England respectively.

Yale designs, manufactures and supplies a wide range of products from its new multipoint door locking solution to specialist ranges for disabled usage and increased security. A leading brand in the consumer and commercial markets, Yale has extended its expertise to meet the requirements of the social housing sector.

Nick Haskins says: ‘We are an experienced team that can provide high levels of service and advice to social housing specifiers. Our main responsibility is to ensure that specifiers are aware of the current British Standards, comply with safety and security issues and understand the relationship between lifetime costings and performance.

‘Social housing specifiers are under more and more pressure to create detailed specifications as local authorities and housing associations invest in new build and refurbishment projects as part of the requirements of the Decent Homes Standard. We can provide free advice which will make this task easier and less time consuming.’

If you would like to arrange a meeting with the Yale specification support team call Nick Haskins on 01902 364607


Sarnafil Roof Assured Appoints new Business Development Manager

Sarnafil Roof Assured, the domestic single ply roofing systems company, has appointed Bob Newall as UK Business Development Manager. Bob’s main objective is to continue to grow and support the 70 strong nation-wide installer network.

Bob comments: ‘I am especially keen to assist existing installers in achieving increased turnover and even better profits, as well as introducing new installers to the benefits of offering pvc flat roofing to domestic customers.’

Contact: Bob Newall
Tel: 01603 748985
Email: mailto:robert.newall@sarnafil.co.uk


Stuga Ltd Appoints Engineering Manager

Stuga Ltd recently appointed an Engineering Manager – Allan Thomas. Allan joined the Company in September 2004 from a background of electronic, mechanical, reliability and quality engineering as well as training and consultancy.

Immediately prior to his appointment, Allan was a Director of a Training and Consultancy Company which provided services such as:

• Advanced Product Quality Planning
• Reliability & Maintainability
• Quality Systems
• Continuous Improvement Tools & Techniques
• Value Management

Allan is responsible for the Service and Design Departments. His aim is to build upon the Company’s reputation for service, product quality and innovation; in particular his goals are:

• To have highly trained, motivated people who are focussed on Customer Satisfaction and Quality Assurance
• To achieve the highest standards of Customer Service
• To help produce machines which exhibit high reliability and maintainability by focussing on defect prevention rather than detection
• To foster the culture of innovation in design without compromising robustness
• To introduce new Systems, Tools and Techniques to ensure consistency of Products and Processes

Email: mailto:sales@stuga.co.uk

Aztec Invests in Customer Support

Enhanced customer service is now available from Aztec Conservatory Roof Systems with the recruitment of a dedicated technical support and training manager.

Rob Small, 32, joins the Haydock, Lancashire based roof systems company. He has spent half a decade in the industry; he was previously general manager in the building and construction materials supply industry.

From Altrincham, Rob has a young son, and enjoys football, motorsport, golf and fishing in his spare time. He comments, 'Aztec has a reputation for being an honest operation with a technically advanced yet simple system: it has less than 25% of the number of components to other roof systems on the market, for example. My job will be to help customers understand how to maximise efficiency and understand how to build the simplest to most complex roof.'

Gordon Cooke, Aztec Conservatory Roof Systems sales manager, adds, 'Rob is technically skilled, and understands the issues facing fabricators and installers in building conservatory roofs. He is an excellent communicator, and will prove a valuable resource to Aztec and its customers, in giving customers the ability to tap into focussed, dedicated technical support so they can fabricate and build the roof as efficiently as possible.'

Tel: 01942 720044
Email: mailto:enquiries@aztecsystems.co.uk
Web: http://www.aztecsystems.co.uk


New Sales Appointment at SAS

Aluminium system supplier, Senior Aluminium Systems (SAS) has appointed a new sales manager to join its team.

Michael Hawkins, 43, will cover the whole of the south east from Norfolk to Southampton, including London, for SAS. He has an extensive background in sales, with previous employment including sales manager at pvc fabricator, GIS plc of Luton and work with SAPA Building Systems, HW Systems and Park Lane Architectural.

‘I have 18 years sales experience which covers gaskets, doors and window hardware, pvc and now aluminium,’ says Michael. ‘But as well as using my established customer and contact base, I am looking forward to making new contacts.

‘I am delighted to have been given the opportunity to work with SAS – it is a professional, forward-thinking organisation that has a great work ethic and I am thrilled about being a part of it.’

Out of working hours, Michael from Fleet Hants, enjoys spending time with his two children and runs his youngest son’s football team: Fleet Spurs.

Independently owned, Senior Aluminium Systems offers a one-stop aluminium and powder coating service for the architectural aluminium glazing market. Providing high performance glazing products with a responsive and personal service, SAS operates from three service centres in Denaby Main, Newport and Livingston.

Tel: 01709 772600


New Business Development Executive Boosts Veka’s Expansion Programme

With 2004 proving to be one of Veka’s biggest recruitment periods yet for its rapidly growing UK fabricator network, the company recently employed a new Business Development Executive with a primary focus to win even more new customers in the trade and commercial sector.

Jason Bird was chosen for the role due to his proven experience and expertise in the window, door and conservatory market. Jason has spent many years working within the industry in sales and business development roles and he is very familiar with the Veka Matrix System. He is married with two children and lives in Doncaster.

Jason is looking forward to developing new opportunities for Veka:
‘I have always had a lot of respect for Veka as an organisation, but particularly for the Matrix product. The Matrix system is a superior quality product – people appreciate how good it is to work with, and also the support and care they receive from the company in general.’

Tel: 01495 246844


Volkswagen Fleet Services Adds New Role to Achieve Growth

Volkswagen Fleet Services has appointed John Langman to the newly-created position of Fleet Controller, a strategic planning role which will help the department increase its market share to around ten per cent over the next five years.

Langman joins the department following 27 years with Volkswagen. He is a qualified accountant and has fulfilled a number of finance and planning positions during this time. His latest role was strategy and performance management for aftersales, and he is also a member of the Chartered Institute of Management.

Head of Fleet Services, Vince Kinner, said: ‘I’m delighted that John is joining our team. His wide experience and excellent understanding of the fleet market will be an asset to us and help us achieve the goals we have set.’

During the past five years, Volkswagen Fleet Services has been highly successful and is now a respected contender in the fleet marketplace. It sells over 80,000 cars a year and has a 7.5 per cent market share. These 80,000 vehicles represent around 45 per cent of Volkswagen’s total annual vehicle sales.

Kinner adds: ‘This planning role is important for growth and ensuring our systems are designed to serve our staff and customers.

‘But without a doubt, the key to achieving our market share aim is looking after our customers. The staff changes within our department earlier this year are designed to make us as customer-focused as possible. And if we look after our customers, incremental sales growth will look after itself.’

Volkswagen Fleet Services is the four-time winner and current holder of the Fleet News Fleet Manufacturer of the Year title. To find out more about Volkswagen’s range of cars or fleet services, call the Fleet Business Centre on 0800 38 989 38 or visit http://www.volkswagen.co.uk/fleet.


Volkswagen Financial Services Appoints New Managing Director

Graham Wheeler has been appointed joint managing director of Volkswagen Financial Services (UK) Limited (VWFS) with immediate effect. He replaces Geoffrey Banks, who has taken over the position of Regional Manager for VWFS Asia-Pacific.

Graham will work alongside VWFS’s other joint managing director, Bryan Marcus, who has been in his current position since April 2001.

Having joined the company in March 1995, Graham takes on the new role after previous positions within the organisation as the General Manager of Fleet Market Centre and, more recently, as the Sales and Marketing Director of Europcar Fleet Services in Germany.


New Faces at Newstead

Newstead has added three new recruits to its sales department. Duncan Maydew joins Newstead as Sales Development Manager with 16 years sales experience. Duncan joined Newstead in February and is responsible for the day to day running of the sales department. David Jackson was recently appointed as a Sales Representative at Newstead, bringing with him over 23 years of sales experience.

To complete the team, Emma Moore joined Newstead as Sales and Marketing Coordinator in June. ‘I joined Newstead only four months ago,’ says Emma, ‘but I can already see what a professional team I will be working with. I come from a customer care background so I recognise the importance of meeting customers’ needs. I’m looking forward to improving on what is already a comprehensive marketing support package for Newstead installers.’

Tel: 01782 641 642


First National Appoints New National Account Manager

First National has announced the appointment of Julie Stowell as the new national account manager for its Home Improvement Loans business (HIL). HIL is part of First National, a GE company, and is one of the leading providers of home improvement point of sale credit finance in the UK.

Julie has extensive experience in the sales arena. Prior to joining First National she spent six years at FIRSTPLUS financial group, where she held a variety of roles, including divisional sales manager and regional manager. Most recently, she was responsible for establishing a home improvement business unit. In her new role Julie will focus on the provision of flexible products and services while continuing to improve levels of efficiency. She will contribute to First National's record of excellent customer service, working closely with the home improvement loans intermediaries to further strengthen First National's customer relationships. Julie will report to Julian Nutley, regional manager.

Julie commented: 'I'm delighted to join First National, it is a well-established business with a great reputation and extensive experience in home lending finance. As the home improvement market continues to grow, it is vital that companies look to enhance the quality of their products and services to meet the challenge of the current marketplace and remain competitive.'

First National operates its home improvement finance business across the whole of the UK and has a strong network of trusted brands who use its finance products. It also offers a range of insurance products that are also sold through intermediaries.

Web: http://www.firstnat.co.uk


New Sales Appointment at Portal Products

Portal Products, the door panel and composite door manufacturer, has strengthened its sales team with the appointment of Lawrence Ogden as Area Sales Manager for the South West.

With an extensive sales and engineering background, Lawrence is responsible for growing sales with both new and existing customers.

‘Portal's reputation for excellent product quality and its reliable delivery record makes it a market leader and I am looking forward to contributing to this success story,’ he says.

Married to Janet with two children, Lawrence's spare time hobbies include coaching junior squash players to County standard and, time permitting, steam locomotive and vehicle restoration.

Tel: 01242 267000


Marketing Man for Ritec

Ka-Shing Man has been appointed by surface protection specialist Ritec International as Deputy Marketing Communications Manager. His main role in the company is to provide marketing support to Ritec’s UK and international customers as well as promoting the company’s brand names through a variety of new and ongoing marketing activities.

Working alongside Serge Perkoff, International Sales and Marketing
Manager, Ka-Shing will also provide marketing support to the UK Sales
team.

With a strong academic marketing background, Ka-Shing holds a BA (Hons) in Marketing Design and MA in Marketing Communications. He has worked as a Marketing Executive for Klaxon Signals, a major international supplier of sound and visual signalling equipment, and Secomak, manufacturer of industrial fans, air knives and heaters.

Ritec’s products include the ClearShield Glass Protect system, which converts unprotected, high maintenance glass into ClearShield Low-M (Low-Maintenance) Glass.

Ka-Shing says, ‘Ritec is an innovative company with plenty of ambition. It is wholly committed to its customers, large or small, so I look forward to using my knowledge and experience to help where possible.’

Tel: 020 8344 8210
Web: http://www.ritec.co.uk


Windowlink Continues to Expand

Paul Loxton has joined software house Windowlink as Sales Executive. His appointment marks an ongoing expansion of the workforce following the company’s recent move to larger premises in the centre of Cirencester.

As part of a dedicated team Paul will be responsible for maximising sales of Windowlink’s suite of sales presentation and manufacturing software among fabricators and installers nationwide. This includes promoting Windowlink’s ‘Try Before You Buy’ policy, in which new and existing customers can obtain a free 14-day free trial of its Vector conservatory and Focus windows and doors sales presentation software. The Plus versions of both these programs allow accurate prices to be calculated during a sales discussion with a potential customer, ensuring pin point accuracy in terms of both the price and the customer’s requirements.

Commenting on his appointment Paul says, ‘With its innovative product range and comprehensive support programme Windowlink is acknowledged as the industry’s leading software supplier. I’m looking forward to playing my part in helping us retain that position in the market.’

Tel: 0870 7701640
Web: http://www.windowlink.com


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