Internet News April 2006

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Lister Open for Business 24/7

Having offered information to its customers via instant SMS messaging for the last twelve months, Lister Trade Frames of Stoke on Trent has now taken customer communication to a new level by allowing the company’s customers to get their quotes, order confirmations and technical information anytime of the day or night, seven days a week.

Customers can now go to their own private account area on Lister’s web site to view and download production information and well as their latest quotations.

Andrew Lister, Lister’s Company Secretary and IT Director says that ‘This is just one more step in our goal of making communication with Lister as easy as possible for our customers. Our customers don't work just nine to five. They can't always wait for the post and some may not have fax machines. So now they can get access to all their quotes, confirmations and technical information online whenever they want to - simply and easily.’

Lister has already had good responses to its instant SMS messaging service over the past year, but Andrew says that it's still no replacement to seeing the full details of a document on screen including, bay layouts, CAD drawings, base plans and glazing information.

‘We have been working very hard, writing our own PDF creation applications, document scanning and archiving routines, and our own integrated MDI software provides exactly the same information on-line for a customer that they would get if it was posted to them. The benefit to the customer is that he can access information whenever and wherever he wants to and can update his requirements to us via email at the same time.

‘As society and business technologies move on, it's vital to stay up to date by using these advancements to our customer's advantage. While many customers are still content to have information posted, faxed or collected in person, there is a new and technically aware customer base, who not only expects this type of innovation, they demand it. So woe to those who don't keep up!’

Tel: 01782 205605
Web: http://www.listertf.co.uk


TruSeal Technologies, Inc. Launches Redesigned Web Site

Visitors to www.TruSeal.com will notice a fresh new look. The Web site for TruSeal Technologies, Inc., a specialist in warm edge spacer systems for insulating glass (IG), now features enhanced navigation and updated graphics.

Menu buttons have been moved to the left-hand side of the page and now expand to show section contents. 'Mini ads' appear under the buttons to promote noteworthy site offerings, providing users with quick access to those sections. The ads currently highlight sections for ordering spare tool parts, estimating sealant costs and requesting literature.

Showcasing TruSeal's product and manufacturing technology, the site's home page displays an image of an IG unit made with the company's DuraSeal® warm edge spacer. It rests on the application bed of sister company Besten Equipment's TAPE-AT automated IG production line.

'TruSeal has updated its site to a more contemporary look in its design and navigational structure. Visitors are able to move more effortlessly from page to page. We will continue to enhance the site to improve its quality of content and design,' said Pat Kreider, Advertising & PR Specialist.

The TruSeal site offers a number of useful resources, including:
Product information for TruSeal's family of warm edge spacer products and IG production equipment
A cost estimator designed to determine estimated savings by using Truseal IG spacer technologies
Spare tool parts ordering for TruSeal hand application tools
Technical service bulletins
Product manuals and literature
Company news and published articles

For information about TruSeal's products, please visit the Web site at http://www.TruSeal.com or e-mail kreider@truseal.com.


Online Ordering for Conservatory Outlet Customers

All Conservatory Outlet customers now have the benefit of online ordering. ‘Whether a full Conservatory Outlet member or a trade sales customer, online ordering makes life easier,’ explains Matthew Glover, Managing Director of Conservatory Outlet.

‘Our customers enter one set of measurements for windows, doors, patios and roofs, with the delivery date into the system and email it to us. From this customers instantly get glass sizes, so glass can be ordered at the same time, and they get the trade price. Having trade prices available means customers can use this price for giving accurate quotations. But the biggest benefit is that because only one set of measurements is entered into the system, everything is manufactured to the exact sizes ordered, so there's no room for error and whole process is more efficient.’


ConservatoriesOnline.com Reveals Increase in Internet Power

For the first time eBuilders Ltd, which operates the homeowners' conservatory advice web site www.conservatoriesonline.com, has announced consumer viewing and activity statistics to offer a glimpse of the growing power and influence of the Internet in the consumer decision-making process.

Last year ConservatoriesOnline.com and its 'sister' sites directly generated an estimated 100,000 plus confirmed sales leads for its sponsors and advertisers. These comprised more than 37,500 conservatory related enquiries, 14,000 for replacement windows and, through the broader range of eBuilders home improvement web sites more than 10,000 sales enquiries for kitchens.

In addition to making enquiries to suppliers directly through the eBuilders web sites visitors also have the opportunity to click on a series of links that take them through to the home web sites of advertisers and sponsors. In a single year the company recorded an incredible 1 million visitors that took advantage of this facility, resulting in an estimated additional 50,000 sales leads.

The most striking aspect of the information revealed is the rise in visitors, leads and referrals of up to 30% in some categories, which is in stark contrast with window, door and conservatory industry trends, which is estimated to be down by around 20% overall.

In particular consumers in the South East and Midlands would appear still to have money to spend, with significant increases in conservatory-related enquiries and one advertiser enjoying a 28% increase in sales leads. Interest in ancillary products was also significantly up, in particular for conservatory blinds and furniture.

However, the most spectacular success was enjoyed by a well-known national supplier of windows, doors and conservatories which experienced an increase of 30.65% for window enquiries compared with the previous year.

Barry Dunlop, Managing Director of eBuilders Ltd, believes the success of his sites against the harsh trading conditions of the window, door and conservatory market place will continue: ‘We have built our websites to be search engine friendly with quality content that users regard as authoritative and impartial that ensures that we consistently show a high volume of leads amongst users. The excellent figures are in line with the continuing trends for Internet usage overall, with more than 28 million people - 60% of the UK population - having access to the 'web, and 14 million online each day. The Internet is a key part of the modern consumer's selection process.’

For more information on eBuilders Ltd/ConservatoriesOnline.com please contact Barry Dunlop on 01903 856679, or email barry@ebuilders.co.uk.

Web: http://www.conservatoriesonline.com


Emplas Windows - Going from Strength to Strength

Emplas Windows has now launched a new website to further extend its reach to its ever growing customer base.

With the internet fast becoming the first choice research tool in the industry, the new Emplas website has been designed to allow installers to see Emplas' extensive product range - first hand - alongside a full technical breakdown.

Not only does the Emplas site allow full access to all areas of the company, but it also illustrates the complete range of support packages on offer to the installer market that have been specifically designed to help all Emplas customers maximise their businesses.

Commenting on its launch, Emplas' managing director Kevin Johnson said: ‘We at Emplas believe that it is important, not only to produce and deliver the very best quality products every time, but to provide all of our customers with a full consumer support service. We have put all of our knowledge and experience into developing a support package that will aid installers in driving their businesses forward, and our new website promotes this further by giving them full access to our business 24 hour a day.’

Web: http://www.emplas.co.uk


New Look Trojan

Hardware specialist, Trojan Hardware and Designs, has updated its corporate look with a new website.

Aesthetically, the new Trojan site offers an updated, modern format. From a customer's point of view, the new site is as easy to navigate as it is to view, with a redesigned navigation bar that simply takes you from topic to topic at the touch of a button.

The website offers a complete overview of Trojan including the company’s design-lead products, its manufacturing facilities, key personnel and an up to date news section so customers can be kept abreast with all the latest developments.
Furthermore, the site offers details of Trojan's custom manufacturing and bespoke service support.

Commenting on the new site, Design Manager for Trojan Hardware and Designs, Keith Dolman said: ‘We are all by now familiar with the success of the 'e-revolution' and the benefits of a well-designed website. For our customers, both existing and potential, the newly designed Trojan website offers a myriad of information about our business and the products we offer at the touch of a button. It is extremely user-friendly and easy to navigate so users can browse the site with confidence whilst gaining the information they require effortlessly'.

Web: http://www.trojan-hardware.com


Click On to CGI's New Website

Now specifiers and contractors can access all the latest information on CGI's comprehensive range of fire and security glasses at the click of a mouse. The company's new website at www.cgii.co.uk provides a one stop source of information for all CGI customers and specifiers. Useful features include a helpful guide to choosing the right fire glass and rating, a regularly updated section on current Fire Safety Standards and down-loadable data sheets.

Starting at the Home Page, visitors can locate the relevant pages for their particular requirements using simple navigation icons. The options available range from detailed company and product information to recent CGI press releases highlighting new products and interesting case studies.

For those who aren't sure which fire glass they need, the website's helpful Product Identifier matches CGI fire glasses to different integrity, radiation control and insulation ratings. Visitors to the site who are already familiar with the CGI range can view technical specifications by clicking on the appropriate product, from the highly successful Pyroguard range of fire resistant glasses to the fully insulated Fireswiss Foam. The comprehensive certification of products covered by the CERTIFIRE scheme can also be viewed on-line and down-loaded.

Enquiries or requests for further information can be sent directly to the CGI team using the e-mail message form on the Contact Us page. In addition, the website contains speedy hotlinks to some associated industry sites such as the trade association, The Glass and Glazing Federation and Warrington Fire Research, the Notified Testing and certification organisation.

CGI's Sales and Marketing Director, Phill Millward, comments: ‘The importance of our website is brought home to us daily, being visited by UK and International visitors searching for a fire-glass solution. The updated site now makes it easier to see our extensive range of fire glasses - and shows in detail how they can be used.’

Tel: 020 7078 6660
Web: http://www.cgii.co.uk


E-newsletter Launch from Wendland

Wendland Roof Solutions has introduced a new online service for its network of fabricators and installers. The Wendland e-newsletter is a regularly updated communication channel, which allows the company to inform its direct customers of new product development and innovations before anyone else.

‘We have launched the e-newsletter to facilitate communication on a two way level,’ comments Emma Perry of Wendland. ‘Not only will this facility enable us to impart essential information to our customers easily and quickly, but it allows our customers to communicate with us on a personal level, informing us of any news or queries that they may have on our conservatory and roofing products ranges.’

Wendland is committed to providing a service of open communication to its existing customers and the e-newsletter is aimed at attracting potential new customers. Customers can sign up to the free e-newsletter by emailing Wendland's marketing executive Emma Perry at: emma_perry@wendland.uk.com.

For over ten years Wendland has been offering homeowners conservatories that meet their needs and exceed their expectations. Supplying over 20,000 conservatories every year, Wendland has launched a number of new products and initiatives, including the Styal+ conservatory. The introduction of the Wendland e-newsletter is reflective of the company's responsibility to customer service.


Daedalian Website Newsletter Highlights Case Studies

Daedalian Glass, the UK designer and manufacturer of architectural glass projects, has expanded its website content with an electronic newsletter.

Visitors to the company's website http://www.daedalian-glass.co.uk can now sign on to receive the newsletter direct to their computers.

‘We're keeping it simple to start with,’ says Chris Walmsley, sales and marketing director of the company, which is based at Poulton-le-Fylde, Lancashire. ‘We're featuring a single case study of a specific project in each issue. The first, for example, describes our work that appeared at the RHS show at Tatton Park and our latest newsletter features the Crystal Clear International project in Liverpool.

‘We expect the newsletter to expand, however, now that we have a PR agency working with us. They will ensure it appears regularly and with more variety in the content. However, we are all agreed that for it to have relevance, the content will remain brief and to the point, and not seek to fill space for the sake of it!

‘It's vitally important all our existing and potential customers learn exactly what we can do and how well we can do it.’

By visiting the website and going to the Projects page, existing and potential clients can, in fact, see images of a selection of projects Daedalian has completed in recent months. These range from hotels, to hospitals, to racecourses, to churches - and many others besides.

Tel: 01253 702531
Web: http://www.daedalian-glass.co.uk


DHF sets the Hardware Standards

For the first time, manufacturers of certain types of door-mounted safety and security furniture and equipment will be able to rate the performance of their products, thanks to a new Door and Hardware Federation initiative.

The hardware group of the DHF has published three technical specifications which set out the standards for the products. The technical specifications are available on the DHF website http://www.dhfonline.org.uk. It is expected that eventually, they will be developed into fully fledged British Standards.

DHF members can now start rating their products against the minimum requirements set out in the technical specifications, so ensuring that specifiers will be able to differentiate high quality products from inferior offerings.

Said DHF hardware technical committee chairman Malcolm White: 'Work began on these technical specifications more than three years ago. We were conscious that products such as door viewers and security chains were referred to in other standards and codes of practice, yet there was no official guidance to indicate what level of performance they should achieve.

'So we decided to develop our own industry standard to enable our members to demonstrate that their products meet, and in most cases, exceed, accepted minimum levels of performance and quality, thereby allowing specifiers to make informed choices.

'The new technical specifications offer commercial benefit to our members by helping to increase sales of quality products at the expense of substandard products – some of which, quite frankly, are not worthy of the confidence placed in them.'

The first technical specification is the Setting the Standards for Door Mounted Anti-ligature Devices for Safety and Security Purposes Guide, which covers door mounted furniture including load releasing devices such as coat hooks, and fixed hardware devices such as thumb-turn operated door locks and handles. This guide focuses on the level of performance that products should achieve in order to ensure the safety of users, especially those who are unsupervised in special care environments.

The Setting the Standards for Door Viewers Guide sets out minimum performance levels (including viewing angle and clarity of vision) expected of all types of door viewers which allow occupants to detect and identify callers.

The Setting the Standards for Door Opening Restrictors for Security Purposes Guide covers all forms of door opening restrictors, in particular door chains and limiters, designed to keep callers at bay whilst still permitting sufficient door opening to assist identification and allow conversation. It sets out demanding levels of performance to combat known methods of attack, so that products conforming to this technical specification can be specified with absolute confidence.

Tel: 01827 52337
Web: http://www.dhfonline.org.uk


Albert Equipment UK Launches New Website

Albert Equipment UK has recently made publicly available for the first time its new website, via which potential and existing customers are able to view and download information of the complete Albert Equipment UK product range.

The site, which can be found at http://www.albertequipment.co.uk, is designed to inform and interest UK prospects by offering information in their own language. ‘Up until now we have used the corporate Belgian site, which although packed with useful data wasn't really tailored necessarily to the UK and Irish markets’ says Damien Pooley, Product Manager with Albert Equipment UK. ‘We have found that people wanted as much information as possible from a site with a true UK feel that also reflects the relationship between Albert Equipment SA in Belgium and its partner the Skan Group here in the UK’.

Any further information regarding Albert Equipment UK can be obtained by telephoning 0121 7333003, faxing 0121 7331030, emailing sales@albertequipment.co.uk or visiting the new website at http://www.albertequipment.co.uk.


New Sales Tool for Masterframe's BPIs with Members-only Website

Masterframe Windows Ltd, specialist manufacturer of premium PVC-U sashes has created a 'members' only' website for its Bygone Preferred Installers (BPI).

‘Our installers still get leads from the retail site
http://www.thebygonecollection.co.uk,’ observes Alan Burgess, Managing Director of Masterframe, ‘but the new website http://www.bygonemembers.co.uk is exclusively for those in the BPI network. Each installer has his own password and can see how many leads come through the retail website, which keywords work best and how well every company in the network achieves its targets and goals. BPIs can also upload guides on sales techniques and lead generation. It's another tool to help our customers sell more easily and profitably.

‘We work closely with BPIs on our marketing campaigns, and they'll be able to see where and when we advertise, and how successful it is. There are also summaries of the regular Cranfield seminars, masterclasses and any upcoming events and presentations.’

Tel: 01376 510410
Web: http://www.masterframe.co.uk


Swish Sets Site on Consumers

Swish Window and Door Systems has launched a new look consumer website to drive sales for its range of low maintenance PVC-U windows and doors and create leads for fabricators and installers.

http://www.swishwindows.co.uk is a consumer facing web portal, allowing the general public to access up to the minute information on Swish products and get practical, unbiased advice on home improvements.

The site also allows consumers to enquire about a range of Swish products, with leads generated online automatically passed on to Swish authorised fabricators and installers.

To make sure consumers can easily find the site when web browsing, Swish has invested in sophisticated search engine optimisation.

The site will also feature a range of special offers, giving customers seasonal discounts on a number of Swish products. The first offer gives homeowners £100 off a purchase of windows or doors.

Paul Lindsay, general manager of Swish, says: 'Swish Windows and Door Systems is a trusted brand with over 50 years of heritage. While we retain our traditional brand values of quality and service, it is important that we continue to invest and innovate to make sure the future is bright for Swish and its customers.'

For further information visit http://www.swishwindows.co.uk or Tel: 01455 555330


New Website Keeps GU Online for Customers 24/7

The hardware manufacturer, GU, has launched a new website which offers in-depth information on its complete products - 24/7. The site at www.g-u.co.uk is the place to get expert applications advice and installation tips for GU brands - instantly.

Anyone involved in the design or specification of window and doors, from fabricators to architects, will find http://www.g-u.co.uk invaluable. Packed with data and illustrations, it covers the complete GU range of window fittings, door fittings and automatic entry systems. It also contains all the technical information needed for fabricators and specifiers to select, specify and fit the right product for the job. They can even download product/installation drawings; order the latest product catalogue and access a list of GU distributors and members of the Sold Secure scheme.

The site features on-line installation guides to many products including advice on fitting keepers, casement shoot bolts, cylinder bolt handing and night latch handing. New products are being added all the time as the website is continually being updated.There are also links to GU companies and activities worldwide, including guidance on industry issues such as barrier-free construction; escape door systems and contract doors.

‘The new and improved www.g-u.co.uk is designed specifically to benefit GU customers,’ says Ian Ward, GU's marketing manager. ‘It's been developed directly from research into what they wanted from a hardware website, from sales literature to fitting guides.’

http://www.g-u.co.uk


New Total Glass Commercial Website

At www.tgcommercial.com specifiers, architects and Public Sector buyers have access to all the information they require when choosing a reliable, knowledgeable and experienced window and door supplier. Total Glass Commercial provides compliant Part L windows and composite doors to Best Value criteria and works to deliver a sustainable approach to open partnerships.

Its re-designed, easy-to-navigate website contains details on the extensive product portfolio, manufactured from the quality, highly-specified Profile 22 profile, as well as comprehensive services for Public Sector professionals from project concept to completion. TG Commercial's sustainability plans embrace all environmental, social and economic policies which are fully explained within dedicated sections on the website, from its approach to Partnering and Sustainability to Decent Homes.

Further information, including a Specification Guide and downloadable brochures, can also be found at www.totalglass.com. Contact Stuart Waring on 0151 549 2 339 or visit the websites at:

http://www.totalglass.com/

http://www.tgcommercial.com.


Reflex Website

A fresh new website dedicated to the branded reflex conservatory glass product has now gone live. In readiness for this year's Glassex and with updated product brochures, the site is informative for domestic retail customers who can buy through one of the authorised distributors listed on the site.

The company claims that the success of reflex has been down to continual product development and innovation within an outdated market. ‘In the past suppliers have only been guided by large PLC glass manufacturers. Now this has changed and the market has matured with fragmented installers and fabricators. Customers are looking for something different to stand out from the crowd who all offer the same basic self cleaning glass with basic guarantee period and basic spacer bar.
‘Reflex features some of the latest coating technology and is a true solar control product with unbeatable service and back up.’

Visit http://www.reflexglass.co.uk for distributors and product updates.


Goldweld - Teflon® Coated Welding Fabric - Online Shop

Goldweld.co.uk is a new online shop selling Teflon® (PTFE) coated welding fabrics directly to PVC-U window, door and conservatory fabricators. The e-commerce shop has been set up by Biscor Ltd, Bradford based manufacturers of PTFE coated fabrics, to appeal directly to the end-user of the material, rather than by selling via distributors and agents. The company says that Goldweld has been known within the industry for some time, hence the decision to build the brand and awareness of the product. As the customer buys direct from the manufacturer, they will receive value as well as service. The site has a wealth of features including the facility to manage your own account area and view past orders and the status of current orders.

Goldweld is manufactured by Biscor Ltd, an expert in the PTFE coating sector. (PTFE is polytetrafluouroethylene which is the chemical name for the DuPont™ brand Teflon®). Biscor Ltd is based in Bradford, West Yorkshire, and has been coating process fabrics for nearly 30 years. Biscor's markets include many industries from food processing to aerospace and practically everything in between.

The online shop http://www.goldweld.co.uk will allow the PVC-U door, window or conservatory fabricator, to purchase Goldweld online 24 hours a day, pay safely and securely by credit card and receive a roll of Goldweld the next day. ‘No matter how much experience of the Internet one may have, the online shop is easy to use,’ says the company. ‘Visiting the site itself will be an informative experience, download technical data for Goldweld and Goldweld Adhesive, read about the product uses and also enjoy our 3D movie of a window welding machine using Goldweld.

Over the following months Goldweld.co.uk will be expanding its range of products as customers provide their machine requirements. ‘It is our aim to have the most extensive range of machine make and model specific die cut sleeves and belts or bands available within our product library and we ask you, the PVC-U welder to help us to do this - and in turn help yourself,’ says the company. ‘By telling us through the website registration process about your machines, we in turn offer you an introductory 10% discount on your first order. We will liaise by email to ensure we have the correct dimensions for your machine and from then on, the product will be available to buy on line.’

Goldweld.co.uk will be exhibiting at the Glassex 2006 exhibition at the NEC in March.

For further information visit http://www.goldweld.co.uk or call 0800 731 148.


www.truesash.co.uk is Online Answer to Affordable Sash Windows

A new on-line company, www.truesash.co.uk says that it is set to provide customers with high quality sash windows, that capture all the style and appeal of traditional wooden windows, yet avoid many of the associated pitfalls - including warping, rotting and annual maintenance.

Made to bespoke requirements by skilled craftsmen, TrueSash's range of PVCu replacement sash windows claim to offer a modern upgrade to old wooden windows, while reducing the cost to the customer.

The new company, whose headquarters will be in Bradford, West Yorkshire, has been developed with the sole purpose of offering customers the opportunity to fit or replace sash windows in homes that are either traditional or modern in build, without ‘breaking the bank’. The website will feature a collection of natural home situations to browse rather than posed photography.

http://www.truesash.co.uk is now live in the New Year after a period of research and development carried out by Leeds-based EHS Brann, which was involved in the creative process, including the brand development of the logo and full website design.

The specialised research and web site development agency had been employed to target the perceived thinking and buying habits of the consumer, particularly through the internet.

With research showing that many people were replacing original sash windows with standard double glazed windows due to concerns over cost, www.truesash.co.uk offers an easy and attractive website which showcases affordable windows to those on a budget.

Richard Baird, Senior Business Consultant for www.truesash.co.uk explained: ‘The Leeds agency has helped us to identify an important gap in a highly competitive market by pinpointing the misplaced conception that replacing or installing sash windows is very expensive.

‘Utilising Pilkington K Glass and complying with all Building Regulations, we are offering six different models of high quality sash window. All orders are backed up by a 10 year guarantee and unrivalled standards of manufacture and installation. Our aim is to enhance any property in terms of both character and value,’ concluded Richard.

Sanjit Gill, Head of Client Services at EHS Brann, added: ‘Right from the beginning our involvement meant we were tied into what our target consumers were thinking. As a result we have been able to develop a website that not only addresses a need but communicates the message in the right way. We are confident we have developed a website which is different and informative and, importantly, will stand out from the competition.’

Tel: 0800 731 2011
Web: http://www.truesash.co.uk


The UK's Most Comprehensive Roofline Range Consumer Website goes Live

To support GAP's launch of Homeline, the comprehensive roofline system, the new Homeline website is now live. ‘The Homeline system includes the widest range of roofline styles and designs available in woodgrain and colour, with ancillaries too,’ explains Simon Bird, GAP's Joint Managing Director.

‘The Homeline range is available from January 6th exclusively from all eleven branches of GAP - but you can get a sneak preview by logging onto http://www.homeline.uk.com. The site is designed for both domestic and trade users. We understand installers need more sophisticated marketing tools and with Homeline our customers get what they need for the homeowner.

‘The website gives customers all the information they need about the benefits of installing maintenance free roofline, and explains what makes a good installation. There is also a comprehensive roofline gallery to show different styles and colours. The marketing support doesn't stop at the website. Professionally designed end user brochures, specific adverts and drop leaflets form part of the package too.’

Tel: 01254 682888


New Website Design Division for Purplex

In response to client requests, Purplex Business Solutions, the business, marketing and peak performance consultant for the window industry, has launched RealFusion, a new website design division.

Commenting on the move Managing Partner Andrew Scott said ‘Most websites are designed by computer nerds or graphic designers who do not understand our industry or effective marketing. This is a real problem when creating a dynamic, integrated marketing strategy. RealFusion was specifically set up to solve this problem, creating websites from a marketing rather than a technical viewpoint.’

Purplex Business Solutions provides comprehensive business and marketing consultancy for ambitious companies hungry for growth, together with training and support services.

Contact Purplex on 0870 062 5318 or visit online at http://www.purplex.uk.com. For information on web design visit RealFusion at http://www.realfusion.co.uk.


D R Services Leads the Way with Glass on New Web Site

The sophistication of modern glazing, with its many uses in the retail premises market, public spaces, offices, and showers and bathrooms, is illustrated by D R Services on its new web site at www.drservices.co.uk.

While featuring a number of interactive installation examples, highlighting the design potential of modern glazing, the new web site is, nonetheless, uncluttered and very easy to navigate.

Among the interactive examples is D R Services' latest product, Priva-Lite, a laminated glass with electrical conductors along one or two edges that is translucent when switched off and clear when switched on. Ideal applications are as discreet divider walls particularly in security installations. The glass can be synchronised with cameras so that the camera can see through the glass even when the eye cannot.

In addition to Product Installations, the site features Electric Glass, Balustrades, Canopies, Furniture, Showers and Cubicles, Sliding and Folding Doors. D R Services operates nationwide from its offices and workshops in Hoddesdon, Hertfordshire.

Specifiers, designers, architects and estimators, whether existing or potential customers, will appreciate the information, which, when taken as a whole gives a comprehensive overview of D R Services' activities.

From its premises in Hoddesdon, Hertfordshire, D R Services provides clients with a complete service, comprising an on-site survey; glass cutting, etching and sandblasting; a wide range of hinges, weather and water seals, locks, catches, pivots and patches; and a team of experts for on-site fitting and installation.

Tel: 01992 447122
Email: info@drservices.co.uk
Web: http://www.drservices.co.uk


Create Your Own Glassex!

Take one 26 year old exhibition dedicated to the UK window, door and conservatory industry, mix in around 150 exhibitors, a large pinch of new products and services, a couple of seminar programmes, some fun events, and mix well. Next, add anything up to 10,000 window, door and conservatory specifiers, manufacturers and installers, and bake for four days in Halls 7 and 8 at Birmingham's National Exhibition Centre and what have you got?

Actually you have one of the international glazing industry's most successful and consistent exhibitions; but also potentially sore feet and, by the end of the day, slightly wilting shoulders. For 2006 however, the boffins at Glassex have introduced a brand new service designed to miraculously reduce foot wear and tear and keep visitors' heads up by allowing them to create their very own Glassex Show Guide. And before they get anywhere near Glassex check out the companies and products that they specifically want to see marked on a map, and lists of any related seminars and even press releases.

This remarkable feature is creatively named 'Plan your visit' and appears on the Glassex website (http://www.glassex.com). It allows visitors to create their own catalogue, and in effect their own exhibition simply by checking a few boxes. Once at the website click on 'Visiting', then 'Plan Your Visit'. Fill in the bits you're interested in - machinery, windows, hardware and so forth, press 'Search' and it's as if the Fairy Godmother of exhibition visitors had waved her magic direction indicator.

A little map and a list pop up with all of the exhibitors marked that are showing the products you are interested in, followed by a list, and such information as relevant press releases, seminars and all sorts of other little gimmicks that allow you to research the event before you even think about how to get there. Even if you don't intend to go to Glassex try it out - it's great fun and, Glassex is the first British exhibition to use it.

Glassex Marketing Manager Claire Shilling is feeling quite pleased with herself: ‘This really is a clever feature, and Glassex is the first British trade exhibition ever to have offered anything like this. It will remove all of that initial confusion that we all experience when we first walk into an exhibition, and in seeking out key potential suppliers, any of whom you may never have previously heard of, it will be invaluable. Using the Plan Your Visit feature coupled with registering in advance could save visitors hours.’

The appropriately named Arran Coole, boss of ASP Events which developed the Glassex web site with the Plan Your Visit feature, put things into perspective: ‘The Glassex team has always been highly pro-active in seeking better and more efficient solutions for its exhibitors and visitors, and they have been very enthusiastic in taking up this feature. It offers very tangible benefits to its users. This really is a very advanced feature.’

http://www.glassex.com


Spectus goes Digital

In its continuing drive to improve customer service, Spectus Window Systems has now made all its technical data sheets available online for customers through the Spectus web-site. The development allows instant access to this detailed information whenever needed.

‘Printed information is still available for customers, of course,’ observes Marketing Manager Gareth Griffin ‘but the online version is definitely easier as it is always to hand.’ Individual technical details, parts descriptions or simple stock reference numbers can be individually downloaded and printed off if necessary.

This small but significant development is an illustration of Spectus' ongoing commitment to improving customer service - a programme of activity that has continued unaffected by the company's recent change of ownership and which is fully supported by parent company the Latium Group.

http://www.spectus.co.uk


A Site for Sore Eyes!

Senior Aluminium Systems has launched a site for sore web eyes.

Cleaner, fresher and faster than before, http://www.senioraluminium.co.uk aims to provide an efficient working tool for busy professionals looking for instant information.

'We wanted an on-line presence that has real value with quick access to relevant information,' says SAS sales and marketing director Steve Wightman.

Clearly aimed to provide a speedy solution for industry specialists, the new-look site has home page links that whisk building designers, contractors and fabricators/installers straight through to their own individually tailored page on the site.

It also features a product matrix for an at-a-glance summary of the entire SAS product range with more detailed information on each, plus downloadable technical spreadsheets.

Skipton-based QDK constructed the new site which also offers a gallery of case studies that demonstrate how good the end product looks in-situ with recent projects featured with full photography.

'Importantly we have ensured that the site will be constantly updated and refreshed with latest information,' says Steve Wightman, 'and we have also invested in vital key word research to ensure the site remains highly visible to anyone looking for information about the kind of products and services we provide.'

Titon Part F Information Website Launched

'Building Regulations overload? Don't worry, let's clear the air about Part F.' says Titon. 'From home builders to local authorities, ALMO's to architects, every case is different. When there are several solutions to one problem it makes selecting a tough job.'

The Titon Part F Information Website provides up to date information on the introduction of, and compliance with, the revision to Approved Document (Part) F Ventilation.

The interim Part F published on the ODPM website on the 13th of September (which is still subject to change) adopts a different approach from the existing regulation it is replacing and addresses changes in lifestyle and environment. The new regulations both Parts L & F should come into effect on the 6th of April 2006.

The new interim Part F has been welcomed by domestic ventilation specialist Titon.

Vent Division Director Nick Howlett said 'We are particularly pleased to see the new performance based approach which encourages innovative products which can supply the required levels of performance.'

The content will link to case studies and product pages on the Titon website. Fact Pages on topics such as acoustics, Part L and testing will be published, as well as a list of FAQs built up as we answer queries from customers and specifiers.

Web: http://www.partf.co.uk

Leading Trading Association Sets up SMEs with the Resources to Win Government Business

The UK Trades Confederation (UKTC) has made a financial investment in its members by offering them free e-commerce websites with email facilities. In addition UKTC members automatically receive first level accreditation status through a recent alliance with Exor Management Services.

Contrary to the recent report published by the Department for Trade and Industry that reveals that half a million jobs in England may be at risk because of the 2005 Government e-procurement initiative, UKTC's 10,000 members are being supplied with a free e-commerce website and email facilities to win government business.
Members will also benefit by qualifying for bronze level entry into the Public Sector market at no extra cost as the UKTC has aligned their membership vetting procedure to meet the criteria set out by Exor Management Services for first level accreditation.

Derek Vaughan, Managing Director of UKTC says:
'We have made huge financial investments into making sure our members have the resources needed to win Government business. I think it is hard enough for SMEs to survive let alone try and find funding for websites and email facilities which to my knowledge is not available. I also believe our new alliance with Exor Management Services means our 10,000 members will increase the amount of small businesses for Local Authorities to engage into supplier contracts as they are bronze accredited and able to trade electronically.'

UKTC members' e-commerce website and email facilities are free of host and design charges and have been especially designed to be completely user-friendly. SMEs are able to trade online, print letter headed stationery and receive business leads electronically.

For further information contact The UK Trades Confederation on 0800 018 4442 or email mail@uktc.org or visit http://www.uktc.org



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