Industry Events @ THE GL@ZINE

Glassex '07 Seminars Set to Hit the Mark

As Glassex 2007 draws evermore closer and its floor plan continues to grow at a healthy rate, the organisers of the show have announced an increased interest in its seminar programme in reflection to this time last year. In fact as a feature of the show that keeps getting better year on year, 2007's programme is set to deliver its most comprehensive course of technical, educational and business seminars and discussions yet, providing an all encompassing insight into the key issues that really affect the industry as a whole.

By focusing on the strengths of successful programmes from past shows and taking on board the feedback from exhibitors and visitors, this year's programme is not only more content driven, but includes more sessions in its format schedule, covering the important topics as requested by the industry. The response from companies wishing to be in the running order has been overwhelming, seeing the organisers inundated and over subscribed with seminar submissions for each day of the exhibition.

In addition to a programme that covers issues such as building regulations, public sector refurbishment, opportunities in aluminium and running businesses more efficiently but to name a few, a full day will be dedicated to energy efficiency - a theme that has increasingly grown in popularity; and back by popular demand, the Glassex team has reintroduced a seminar session on Sunday specifically designed for installers...which has seen a wealth of companies keen to participate. The extensive programme has been backed by Hoppe UK - Europe's leading manufacturer of door and window handles - who has sponsored the 2007 programme.

Each day throughout the show will be dedicated to a specific theme. Sunday 4th March will deal with a whole raft of issues that are specifically geared towards the installer market ranging from Kitemark Schemes for Window and Door Installations - a session that highlights the BSI's Kitemark scheme for Window Installations, offering installers a complete package from the survey and installation, to the issue of building regulations certificates and notification to local authorities, to The most commonly found errors of installations - a seminar that looks into why technical fenestration surveyors are finding the same call-back mistakes made everywhere in the UK.

Monday 5th March is dedicated to Energy Efficiency and the environment which has proved extremely popular amongst the Glassex fraternity, seeing a large number of companies (more than any other category detailed) wanting to take space in the programme line-up to talk about the issue that are affecting their businesses. This seminar day will delve into the areas of product energy ratings, obtaining environmental credentials, contributing to sustainability and establishing EN1279 & 14351 (now a legal requirement) and much more.

Tuesday 6th March will look into the issues surrounding Glazing in the Public Sector, again tackling the theme of energy efficiency/window energy ratings and what the future holds, as well as focusing on the importance of specification, safety glazing regulations and what companies need to do to comply to them.
Finally Wednesday 7th March is geared up to dealing with general matters affecting the industry ranging from seminars on improving sales and an update on European standards to an in-depth look into building regulations and CE marking.

With 2007's show already making new roads into the market by addressing the growth areas within the industry, this year's seminar programme represents the floorplan unequivocally, allowing visitors and specifiers to take the theory and put it straight into practical use by interacting with the businesses that are at the forefront of the industry.

Sessions are free, and anyone who wishes to attend can book their seat on http://www.glassex.com where the full programme is also published, or see below.

Glassex 2007 Seminar Programme

Sunday 4 March

* Effective Communication - the key to a successful installation
10.45 - 11.25
This session will cover: Customer care overview; How to communicate effectively with the customer and the company; How to generate further business; A guide to successful installation techniques; Acceptable conduct in the home; Handling complaints and saying 'no' courteously.
Kim Wallsworth, KW Consultancy & Training

* Secured by Design: Working with the glazing industry to provide safer housing
11.35-12.15
Secured by Design is a flagship initiative from the Association of Chief Police Officers (ACPO) that is founded on the principle of designing out crime through the effective use of crime prevention and security standards for a range of applications.

ACPO CPI identifies standards that indicate a realistic level of resistance to criminal attack, such as BS PAS24 for door sets and BC7950 for windows. If there is no suitable standard, ACPO CPI conducts an independent evaluation to determine the security value.

Companies whose products have been independently tested and approved by ACPO CPI receive access to the SBD logo which is widely recognised by local authorities, planning departments, architects, designers and builders as symbolising a product's realistic level of resistance to criminal attack. Doors and windows are integral to the SBD scheme as they provide a property's first line of defence against potential intruders.
Mick Reynolds, Development Manager, Secured by Design

* The most commonly found errors of installation
12.25 - 1.05
Almost no normal fenestration overhead costs more per item than call-backs, yet technical fenestration surveyors find the same mistakes made everywhere in the UK. We presume that most installation companies and installers are honest, that is they never deliberately perform at less than their best. This begs the question: what is 'their best' and what informs it? More than 30 years' hands-on fenestrative experience, the longest-running column in the industry plus adjudication/expert witness court reporting is Webb's basis for this description of what he and fellow surveyors find repeatedly. Simple errors but they cause loss for installers and exasperation for clients, who sometimes forget to pay.
Jay Webb, Technical Building Surveyor, RICS

* Kitemark Scheme for Window and Door Installations
1.15 - 1.55
BSI's Kitemark scheme for Window Installations offers installers a complete package from the survey and installation to the issue of Building Regulations certificates and notification to local authorities. As an approved Competent Persons scheme members can issue Building Regulations certificates for the window and door installations that they carry out - something that could only previously be done via FENSA or local building control.
Ian Chamberlain and Kevin O'Neill, BSI Product Services

* What your inspector looks for when inspecting your work - 10 top tips
2.05 - 2.45
Martyn and Peter take the fear out of the inspection process and provide you with a user-friendly guide to what inspectors look for and how you can ensure that you pass your inspection with flying colours.
Martyn Reed and Peter Maddern, BBA

* Self-certification - your guide to Building Regulations, Safety Glazing, Window Energy Ratings and the future.
2.55 - 3.35
Graham and Giles will take you step-by-step through the latest information on building regulations, safety glazing and window energy ratings. This practical seminar will provide you with the tools to ensure that your business complies.
Graham Hinett, FENSA, and Giles Willson, BFRC

Monday 5 March
Energy Efficiency & The Environment

* Rating Your Windows - a step-by-step guide
10.30 - 11.10
This seminar will provide a forum for you to find out and discuss how to get your products energy rated. In addition, you will also hear about the various marketing opportunities open to you to help you increase your business.
Ian Chisholm, BFRC

* Establishing EN1279 & 14351 - Turning necessity into opportunity
11.20 - 12.00
EN 1279 is now legally in place but is everybody fully up to speed with their FPC system and Periodic testing? We discuss the requirements and how these can be used to complement Energy Efficiency and the increasingly popular Window Energy Ratings.

EN 14351 has now been cited in the Official Journal in Brussels and the transition period has started. We detail the exact requirements and the implications for window fabricators, all of whom will have to comply with this new standard. Again, the implications regarding Energy Efficiency are discussed and how both of these standards can be harnessed to improve your product range and give you a marketing edge over your competitors
Wayne Rogerson, Joint Managing Director of CEN Solutions Ltd

* Establishing our Environmental credentials - it's time for industry to meet consumer needs
12.10 - 12.50
Industry needs to highlight its environmental credentials. This seminar will highlight just that and how you can capitalise on these eco issues to help you sell more of your products.
Nigel Rees, GGF

* How Recovinyl can help you to sell more PVC windows
1.00 - 1.40
Many misconceptions about PVC exist in the market for PVC products. Over the last 10 years there has been a lot of inaccurate information in the media about PVC. This has influenced current Local Authority, ALMO and Housing Association specifiers to question the 'green' credentials of PVC-U windows.

Recovinyl is a major PVC industry initiative which window industry professionals can use to demonstrate that PVC is a fully recyclable material. It is a market-based system which provides direct initiatives to encourage collection and recycling of end-of-life PVC. This seminar by Roger Morton of Axion, project managers for Recovinyl in the UK, explains how Recovinyl works, how window companies can get involved and most importantly, where to find the information and contacts which will allow you to sell more windows to the increasing proportion of customers for whom sustainability issues are high on the agenda.
Roger Morton, Axion Recycling

* Doors & Windows: Energy ratings & CE marking - design considerations how to attain compliance
1.50-2.30
Part L of the building regulations now require fenestration products to have a stated U-value and/or BFRC energy rating. To obtain a CE mark, a technical evaluation by a notified body will be required.

Aimed at manufacturers of doors, windows, IGU's and fabricators, this seminar will explain the various ways of obtaining BFRC ratings and the CE mark and will discuss the design and technical aspects which may need to be considered.
Richard Bate, Technical Director of Build Check Ltd

Tuesday 6 March
Glazing in the Public Sector

* The Right Glazing in the Right Place - a guide to safety glazing
10.45 - 11.25
Safety Glazing Regulations have been around for a long time. However, research shows that compliance is still an issue. Find out what the requirements are and how you can comply from this practical seminar.
Steve Rice, GGF

* Secured by Design: Contributing to Sustainability
12.25-1.05
Secured by Design (SBD) is a flagship initiative from the Association of Chief Police Officers (ACPO) that is founded on the principle of designing out crime through the use of effective crime prevention and security standards for a range of applications. Wholly owned by ACPO, SBD is part of the Association's Crime Prevention Initiatives (CPI) programme.

Over coming years, sustainability will continue to be one of the guiding forces for property developers, builders, designers and architects. Increasing resistance of both residential and commercial properties to criminal attack is a key element in ensuring the sustainability of residential and commercial developments and individual properties.

By encouraging the building industry to adopt crime prevention measures that assist in reducing both the opportunity for crime and the fear of crime, the SBD scheme is working to create secure, quality places where people wish to live and work.
Mick Reynolds, Development Manager, Secured by Design

* Energy Efficiency and Window Energy Ratings
1.15 - 1.55
A user-friendly forum providing you with the background to Window Energy Ratings, how products can be rated and what the future holds.
Giles Willson, GGF

* What you specify is what you get - adding value to property stock
2.05 - 2.45
A practical workshop highlighting the importance of specification to ensure quality installation, as well as enhancing the value of your property stock.
Ian Chisholm, GGF

* Hoppe door handles & PAS 24 security solutions
2.55 - 3.35
Graham Sims, National Specification Sales Manager, will be discussing Hoppe's new PAS 24 handle, which offers the industry a chance to make properties more secure as well as enabling customers offer a value-added product that is easily retro-fitted.
Graham Sims, National Specification Sales Manager, Hoppe (UK)

Wednesday 7 March

* How to improve sales and marketing in today's evolving industry
10.45 - 11.30
Andrew explains why traditional marketing is no longer effective, and how companies must change their marketing strategy to generate and convert more leads. Building a better brand and improving margins are discussed in detail, as well as how to increase order values and create more recommendations. The seminar takes a closer look at why sales people are losing sales and what immediate steps they can take to change this.
Andrew Scott, Purplex

* Regulations - What the L is going on? The latest update on relevant Building Regulations and CE Marking
11.45 - 12.30
Regulation is here to stay and Giles will provide you with a succinct, up-to-date review of all essential issues pertaining to compliance with the current building regulations.
Giles Willson, GGF

* Standards Update - Windows, Doors and Glass
12.45 - 1.30
The introduction of harmonised European standards is increasingly impacting the Glass and Glazing industry. BSI's seminar will provide an update to the industry on the progress of Standards - what is here today and and what is coming soon.
Kevin Frewin, BSI Product Services


Industry Events
Glassex '07 Seminars Set to Hit the Mark As Glassex 2007 draws evermore closer and its floor plan continues to grow at a healthy rate, the organisers of the show have announced an increased interest in its seminar programme in reflection to this time last year. In fact as a feature of the show that keeps getting better year on year, 2007's programme is set to deliver its most comprehensive course of technical, educational and business seminars and discussions yet, providing an all encompassing insight into the key issues that really affect the industry as a whole. By focusing on the strengths of successful programmes from past shows and taking on board the feedback from exhibitors and visitors, this year's programme is not only more content driven, but includes more sessions in its format schedule, covering the important topics as requested by the industry. The response from companies wishing to be in the running order has been overwhelming, seeing the organisers inundated and over subscribed with seminar submissions for each day of the exhibition. In addition to a programme that covers issues such as building regulations, public sector refurbishment, opportunities in aluminium and running businesses more efficiently but to name a few, a full day will be dedicated to energy efficiency - a theme that has increasingly grown in popularity; and back by popular demand, the Glassex team has reintroduced a seminar session on Sunday specifically designed for installers...which has seen a wealth of companies keen to participate. The extensive programme has been backed by Hoppe UK - Europe's leading manufacturer of door and window handles - who has sponsored the 2007 programme. Each day throughout the show will be dedicated to a specific theme. Sunday 4th March will deal with a whole raft of issues that are specifically geared towards the installer market ranging from Kitemark Schemes for Window and Door Installations - a session that highlights the BSI's Kitemark scheme for Window Installations, offering installers a complete package from the survey and installation, to the issue of building regulations certificates and notification to local authorities, to The most commonly found errors of installations - a seminar that looks into why technical fenestration surveyors are finding the same call-back mistakes made everywhere in the UK. Monday 5th March is dedicated to Energy Efficiency and the environment which has proved extremely popular amongst the Glassex fraternity, seeing a large number of companies (more than any other category detailed) wanting to take space in the programme line-up to talk about the issue that are affecting their businesses. This seminar day will delve into the areas of product energy ratings, obtaining environmental credentials, contributing to sustainability and establishing EN1279 & 14351 (now a legal requirement) and much more. Tuesday 6th March will look into the issues surrounding Glazing in the Public Sector, again tackling the theme of energy efficiency/window energy ratings and what the future holds, as well as focusing on the importance of specification, safety glazing regulations and what companies need to do to comply to them. Finally Wednesday 7th March is geared up to dealing with general matters affecting the industry ranging from seminars on improving sales and an update on European standards to an in-depth look into building regulations and CE marking. With 2007's show already making new roads into the market by addressing the growth areas within the industry, this year's seminar programme represents the floorplan unequivocally, allowing visitors and specifiers to take the theory and put it straight into practical use by interacting with the businesses that are at the forefront of the industry. Sessions are free, and anyone who wishes to attend can book their seat on http://www.glassex.com where the full programme is also published, or see below. Glassex 2007 Seminar Programme Sunday 4 March * Effective Communication - the key to a successful installation 10.45 - 11.25 This session will cover: Customer care overview; How to communicate effectively with the customer and the company; How to generate further business; A guide to successful installation techniques; Acceptable conduct in the home; Handling complaints and saying 'no' courteously. Kim Wallsworth, KW Consultancy & Training * Secured by Design: Working with the glazing industry to provide safer housing 11.35-12.15 Secured by Design is a flagship initiative from the Association of Chief Police Officers (ACPO) that is founded on the principle of designing out crime through the effective use of crime prevention and security standards for a range of applications. ACPO CPI identifies standards that indicate a realistic level of resistance to criminal attack, such as BS PAS24 for door sets and BC7950 for windows. If there is no suitable standard, ACPO CPI conducts an independent evaluation to determine the security value. Companies whose products have been independently tested and approved by ACPO CPI receive access to the SBD logo which is widely recognised by local authorities, planning departments, architects, designers and builders as symbolising a product's realistic level of resistance to criminal attack. Doors and windows are integral to the SBD scheme as they provide a property's first line of defence against potential intruders. Mick Reynolds, Development Manager, Secured by Design * The most commonly found errors of installation 12.25 - 1.05 Almost no normal fenestration overhead costs more per item than call-backs, yet technical fenestration surveyors find the same mistakes made everywhere in the UK. We presume that most installation companies and installers are honest, that is they never deliberately perform at less than their best. This begs the question: what is 'their best' and what informs it? More than 30 years' hands-on fenestrative experience, the longest-running column in the industry plus adjudication/expert witness court reporting is Webb's basis for this description of what he and fellow surveyors find repeatedly. Simple errors but they cause loss for installers and exasperation for clients, who sometimes forget to pay. Jay Webb, Technical Building Surveyor, RICS * Kitemark Scheme for Window and Door Installations 1.15 - 1.55 BSI's Kitemark scheme for Window Installations offers installers a complete package from the survey and installation to the issue of Building Regulations certificates and notification to local authorities. As an approved Competent Persons scheme members can issue Building Regulations certificates for the window and door installations that they carry out - something that could only previously be done via FENSA or local building control. Ian Chamberlain and Kevin O'Neill, BSI Product Services * What your inspector looks for when inspecting your work - 10 top tips 2.05 - 2.45 Martyn and Peter take the fear out of the inspection process and provide you with a user-friendly guide to what inspectors look for and how you can ensure that you pass your inspection with flying colours. Martyn Reed and Peter Maddern, BBA * Self-certification - your guide to Building Regulations, Safety Glazing, Window Energy Ratings and the future. 2.55 - 3.35 Graham and Giles will take you step-by-step through the latest information on building regulations, safety glazing and window energy ratings. This practical seminar will provide you with the tools to ensure that your business complies. Graham Hinett, FENSA, and Giles Willson, BFRC Monday 5 March Energy Efficiency & The Environment * Rating Your Windows - a step-by-step guide 10.30 - 11.10 This seminar will provide a forum for you to find out and discuss how to get your products energy rated. In addition, you will also hear about the various marketing opportunities open to you to help you increase your business. Ian Chisholm, BFRC * Establishing EN1279 & 14351 - Turning necessity into opportunity 11.20 - 12.00 EN 1279 is now legally in place but is everybody fully up to speed with their FPC system and Periodic testing? We discuss the requirements and how these can be used to complement Energy Efficiency and the increasingly popular Window Energy Ratings. EN 14351 has now been cited in the Official Journal in Brussels and the transition period has started. We detail the exact requirements and the implications for window fabricators, all of whom will have to comply with this new standard. Again, the implications regarding Energy Efficiency are discussed and how both of these standards can be harnessed to improve your product range and give you a marketing edge over your competitors Wayne Rogerson, Joint Managing Director of CEN Solutions Ltd * Establishing our Environmental credentials - it's time for industry to meet consumer needs 12.10 - 12.50 Industry needs to highlight its environmental credentials. This seminar will highlight just that and how you can capitalise on these eco issues to help you sell more of your products. Nigel Rees, GGF * How Recovinyl can help you to sell more PVC windows 1.00 - 1.40 Many misconceptions about PVC exist in the market for PVC products. Over the last 10 years there has been a lot of inaccurate information in the media about PVC. This has influenced current Local Authority, ALMO and Housing Association specifiers to question the 'green' credentials of PVC-U windows. Recovinyl is a major PVC industry initiative which window industry professionals can use to demonstrate that PVC is a fully recyclable material. It is a market-based system which provides direct initiatives to encourage collection and recycling of end-of-life PVC. This seminar by Roger Morton of Axion, project managers for Recovinyl in the UK, explains how Recovinyl works, how window companies can get involved and most importantly, where to find the information and contacts which will allow you to sell more windows to the increasing proportion of customers for whom sustainability issues are high on the agenda. Roger Morton, Axion Recycling * Doors & Windows: Energy ratings & CE marking - design considerations how to attain compliance 1.50-2.30 Part L of the building regulations now require fenestration products to have a stated U-value and/or BFRC energy rating. To obtain a CE mark, a technical evaluation by a notified body will be required. Aimed at manufacturers of doors, windows, IGU's and fabricators, this seminar will explain the various ways of obtaining BFRC ratings and the CE mark and will discuss the design and technical aspects which may need to be considered. Richard Bate, Technical Director of Build Check Ltd Tuesday 6 March Glazing in the Public Sector * The Right Glazing in the Right Place - a guide to safety glazing 10.45 - 11.25 Safety Glazing Regulations have been around for a long time. However, research shows that compliance is still an issue. Find out what the requirements are and how you can comply from this practical seminar. Steve Rice, GGF * Secured by Design: Contributing to Sustainability 12.25-1.05 Secured by Design (SBD) is a flagship initiative from the Association of Chief Police Officers (ACPO) that is founded on the principle of designing out crime through the use of effective crime prevention and security standards for a range of applications. Wholly owned by ACPO, SBD is part of the Association's Crime Prevention Initiatives (CPI) programme. Over coming years, sustainability will continue to be one of the guiding forces for property developers, builders, designers and architects. Increasing resistance of both residential and commercial properties to criminal attack is a key element in ensuring the sustainability of residential and commercial developments and individual properties. By encouraging the building industry to adopt crime prevention measures that assist in reducing both the opportunity for crime and the fear of crime, the SBD scheme is working to create secure, quality places where people wish to live and work. Mick Reynolds, Development Manager, Secured by Design * Energy Efficiency and Window Energy Ratings 1.15 - 1.55 A user-friendly forum providing you with the background to Window Energy Ratings, how products can be rated and what the future holds. Giles Willson, GGF * What you specify is what you get - adding value to property stock 2.05 - 2.45 A practical workshop highlighting the importance of specification to ensure quality installation, as well as enhancing the value of your property stock. Ian Chisholm, GGF * Hoppe door handles & PAS 24 security solutions 2.55 - 3.35 Graham Sims, National Specification Sales Manager, will be discussing Hoppe's new PAS 24 handle, which offers the industry a chance to make properties more secure as well as enabling customers offer a value-added product that is easily retro-fitted. Graham Sims, National Specification Sales Manager, Hoppe (UK) Wednesday 7 March * How to improve sales and marketing in today's evolving industry 10.45 - 11.30 Andrew explains why traditional marketing is no longer effective, and how companies must change their marketing strategy to generate and convert more leads. Building a better brand and improving margins are discussed in detail, as well as how to increase order values and create more recommendations. The seminar takes a closer look at why sales people are losing sales and what immediate steps they can take to change this. Andrew Scott, Purplex * Regulations - What the L is going on? The latest update on relevant Building Regulations and CE Marking 11.45 - 12.30 Regulation is here to stay and Giles will provide you with a succinct, up-to-date review of all essential issues pertaining to compliance with the current building regulations. Giles Willson, GGF * Standards Update - Windows, Doors and Glass 12.45 - 1.30 The introduction of harmonised European standards is increasingly impacting the Glass and Glazing industry. BSI's seminar will provide an update to the industry on the progress of Standards - what is here today and and what is coming soon. Kevin Frewin, BSI Product Services RETURN TO HOME PAGE