Welcome to THE GL@ZINE News 26th July 2005

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Court of Appeal Rules in Favour of Ultraframe in Litigation with Burnden Group

On July 20th Ultraframe announced that the Court of Appeal has handed down a favourable judgment in two legal actions. The two actions were pursued by Burnden Group Plc ('Burnden'), and involved claims that Ultraframe (UK) Limited, an Ultraframe Director and two wholly owned subsidiaries of Ultraframe, Northstar and Seaquest, allegedly infringed Burnden's intellectual property rights.

This case involved Burnden buying old and invalid intellectual property in an attempt to restrict competition in the conservatory market. The Court of Appeal has dismissed both of Burnden's actions in their entirety. Burnden will therefore receive no damages in respect of the multi-million pound claims that Burnden brought. Burnden is also expected to be ordered to pay Ultraframe's costs in this matter.

This Court of Appeal judgment follows the separate Eurocell Court of Appeal judgment a couple of weeks ago when Ultraframe’s patent relating to its intellectual property in the Ultralite 500 roofing system was held to be infringed by Eurocell’s Pinnacle 500 system. Ultraframe have since obtained an injunction preventing Eurocell’s sale of the infringing product and expect to recover multi million pound damages.

Linda Doughty, Ultraframe (UK) Ltd, Marketing Director: 'We are pleased to have achieved two significant victories in the Court of Appeal in the past few weeks, which support our substantial ongoing investment in innovative, market leading products. We are keen to continue to improve standards in the industry for the benefit of our employees, customers and shareholders.'


The Burnden Group Plc - Court of Appeal Decision

Barry McMahon, Technical Director of The Burnden Group Plc comments, ‘Yes, we lost the appeal. We knew that the appeal was speculative and we were aware of the risks. The original judgement was based on the Judge's opinion of novelty and obviousness and not necessarily purely on points of law.

‘The case was based on a 1991 patent that was acquired as part of a bundle of patents from a Mr Malcolm Scholes. The Burnden Group Plc felt that the claims contained within this patent were novel because they described an innovative method for fixing glazing bars in conservatory roofs to other components in the roof system.

‘An appeal is normally launched on points of law. In this case the appeal was based on whether or not the patent was novel or obvious. The Burnden Group Plc does not have to pay any damages to Ultraframe but has been ordered to pay £50,000 out of Ultraframe's claimed costs of £230,000.’


Keymer Adds Deceuninck VS to Range

Deceuninck fabricator, Keymer Double Glazing, has introduced the vertical sliding window to its range of windows, doors and conservatories. The Deceuninck vertical slider offers an authentic replica of a traditional sash window with all the performance expected of a modern day window design.

The vertical sliding window is operated in the traditional opening fashion and includes authentic aesthetic detailing, such as sash horns and window bars, to imitate the popular Victorian window style.

With an increase in customer demand for the product, the choice to manufacture the Deceuninck vertical slider was relatively straightforward for Keymer. Chairman of the company, Stephen Woodward stated; ‘We have been manufacturing the Deceuninck decorative 1800 Series for many years, so had no hesitation in adopting the company’s vertical slider into the family. The demand for PVC-u sliding sash windows has steadily increased over the past few months as more consumers demand the traditional sliding sash window appearance but with all the modern day comforts. It made absolute good sense to start fabricating the Deceuninck vertical slider and we have seen a steady increase in sales as a result.’

Deceuninck Account Manager, Sally Gingell and Technical Services Engineer, Tony Bethell worked in close partnership with Keymer Double Glazing to integrate the new window seamlessly into the company's manufacturing procedure without any disruption to normal production output.

Keymer Double Glazing manufactures a range of quality windows, doors and conservatories from its headquarters in Burgess Hill, West Sussex. Supplying both the domestic and trade markets, the company has consistently increased its sales turnover year on year. By manufacturing the Deceuninck vertical slider, the company is looking to continue this growth pattern and take advantage of the growing sliding sash window market.

Web: http://www.keymerdoubleglazing.co.uk


Two Ultra Successful Launches

Members of the Guild Approved Ultra Installer Scheme attended two events to celebrate the launch of the Ultraframe’s Marketing Toolbox. Hosted by the company’s marketing team in Reading and Clitheroe, the events showcased the new marketing support package made available exclusively to Ultra Installers by the designer and manufacturer of conservatory roofing systems.

The Marketing Toolbox is a comprehensive promotional and marketing support pack. Previewed at Glassex, the Toolbox includes a full range of templates for personalisation including leaflets for door drops, advertising templates for directories and local press, radio campaigns, promotional gifts and stationery. It allows Ultra installers to build awareness and generate sales by creating personalised marketing campaigns with minimal effort. By using the Marketing Toolbox, installers avoid the design and origination costs which means they are able to try new marketing concepts or update existing activity at a fraction of the usual cost.

Linda Doughty, Marketing Director at Ultrafame, said: 'The launch events presented a unique opportunity to showcase the latest marketing initiatives offered to Ultra Installers. Ultraframe presented how the recent affiliation with the BBA, the introduction of the Marketing Toolbox and Ultraframe’s extensive consumer marketing campaign all work to generate even more sales referrals and give its Ultra Installers an increased competitive advantage.'

Liam O’Neil, Sales and Marketing Manager of Astral Conservatory Systems said: 'The role of marketing cannot be underestimated in this industry and The Marketing Toolbox is an excellent tool to help us promote our business. Its ease of use and quick lead times gives us the confidence to experiment with new marketing initiatives such as radio campaigns and estate agency style boards without incurring great costs or company resources. By using it we look forward to continued success as Ultra Installers.'

Members of the Scheme can access the contents of the Toolbox either through a password protected website or a hard copy in a binder. The Toolbox also provides installers with strategies to improve their marketing techniques including public relations support, showroom design, sales presenters, website creation and point of sale material.

Linda Doughty continued: 'Installers are able to personalise all these items with their own logos and contact details, even choosing from an extensive database of photographs to customise brochures and flyers with pictures typical of their own part of the country. Installers benefit from great rates negotiated by Ultraframe on their behalf, and the templates help relieve the time burden that marketing activity places onto busy installers.'

To find out how to join the Guild Approved Ultra Installer Scheme visit http://www.ultraframe.com to download an application form or call 0870 756 0173


Fakro Roof Windows Relocates

In under three years of establishment in the UK, Fakro Windows GB has needed to relocate to accommodate current and projected business levels.

The new premises, in Swadlincote near Burton on Trent, house all head office, sales and customer services functions as well as providing cavernous accommodation for warehousing and dispatch.

Worldwide, Fakro says that it is one of the largest manufacturers of roof windows offering a comprehensive range of sizes, styles, opening systems, configuration options etc. While Fakro's initial introduction into the UK market was, and to a large degree still is, through the Builder's Merchant channel, today Fakro has a strong team of Field Sales and Technical Advisers which is working with Architects and Specifiers to introduce and support Fakro's products and services at project design stage.

Fakro says ‘it is a particularly vigorous Product Development programme and many innovative additions to our range to which our extraordinary growth in the UK should be attributed. Fakro is now pioneering a new triple glazed, krypton filled, window unit which far exceeds all performance expectations or Building Regs criteria in relation to both acoustic and thermal transmissions.

‘Fakro is welcoming any interested persons to our new premises where customer services will be pleased to offer a tour and probably a little light refreshment.’


Freefoam Stockist Plans Three New Depots

Kompass Plastics, a specialist supplier of roofline building products with depots in Seaham, South Shields and Cramlington, says that it is enjoying a sustained average growth rate of circa 50% per annum and plans on opening three new depots in Northshields, Newcastle and Durham over the next 18 months.

Kompass is a key Freefoam stockist carrying the full range of Freefoam quality approved roofline systems, which are lead-free and backed by a 20 Year Extended Guarantee.

This helps Kompass differentiate Freefoam from other brand products on the market, and helps the company’s own installer base close sales quicker with reassured homeowners.

‘We have supplied Freefoam products since opening in March 2000 and consider that we are dealing with the best supplier in the marketplace today’, comments Kompass Managing Director, Michael Young.

While previously an installer itself, Kompass now concentrates on supplying to trade roofline and window installers. In addition the company stocks the new Freefoam Geo-panel interior decorative panelling system for supply to bathroom installers and the general public. More information is available at http://www.kompass-plastics.co.uk

For queries or further details, contact Freefoam directly on 01604 759871 in the UK, 021 4911055 in Ireland, or email mailto:marketing@freefoam.com

Web: http://www.freefoam.com


What Goes Down, Should Come Up - HWL Stops Installers Price Fighting

Fledgling Kömmerling Fabricator, HWL Trade Frames Ltd., is celebrating its first year in production and its £1m turnover milestone. In the current downturn in the window market HWL says that it is a company that has spread its wings – and is flying high. In its first year, HWL has soared past predicted business plan turnover targets - smashing the £700,000 estimate, reaching the £1m mark in February.

HWL is the brainchild of directors Mark Haley and Phil Langton. Mark was successful in the world of trade sales and Phil had specialist knowledge of hi-tech production techniques. Both left high powered positions to bring HWL to life - and agree the venture was well worth the risk. HWL produces PVC-u frames to the UK trade market. Located in Leeds, it is well placed for distribution routes and has a strong customer base of installers from as far afield as the South Midlands and the Northwest.

Managing Director Mark Haley says, ‘This is one of the most competitive and demanding industries – it never sleeps. If you want a factory running 24 hours a day, seven days a week – you can make it happen. You can get very big, very quickly, selling poorer quality products to the trade market. But from the outset, we decided we were going to work smart and be proud of the frames we make.’

Production Director, Phil Langton says, ‘When you’re a start-up company, there are many uncertainties, many variables and only a few critical success factors. We started the business in the belief that between us we had the know-how to produce a high quality product, efficiently, and the ability to get it to market. But, we understood that a reliable trusted service, mindful reinvestment and multi-skilled staff, were to be important to the long-term success of HWL.

‘We wholly understand the market installers operate in – and so we show installers how to sell their services on the merits of the windows, providing product literature and installation know-how. Fabricating the Kömmerling Connoisseur, 58mm and 70mm profile means that what we provide goes beyond a high quality PVC-u product and gives the installer the opportunity to operate in the quality end of the market. It saves them from fighting it out on price at the bottom end of the market, degrading what they do.’

From experience, the duo know that businesses which operate in the cheaper end of the market, come and go. However, like HWL, its present clients plan to be around for a long time, with business accumulating because of repeat business and customer recommendation.

HWL is a company of 20 people and takes a problem solving approach to man management. The floor manager gets the best out of the multi-skilled craftsmen; who can drop into any part of the process, solving production flow problems in the event of a rise in orders or unforeseen staff shortages. HWL’s next plans surround the reinvestment in machinery and premises. Product finish is very important to Phil Langton. Phil has big plans to move HWL’s technical ability forward with a new welder, and has his eye on a top of the range machining centre.

Currently serving up 550 frames per week from a 10,000 square foot factory in Armley, Leeds, HWL is on the lookout for an additional 5,000 square foot a base. The extra space will be instrumental in its plans to widen its horizons and explore the commercial and new build arena.

Mark Haley says, ‘In the first 6 months PVC-u doors accounted for just under 12% of turnover – that figure has doubled in the last six months due to the popularity of Kömmerling Connoisseur amongst customers.’ Adding extra security to the Connoisseur doors with a Yale locking system is proving to be a unique selling point for installers – increasing saleability for HWL’s products.

‘All markets have booms and slumps, and for those involved what goes down must come up, or at least it should. But we’ve found that if you stick to quality, timing and service you’ll find yourself on solid ground,’ says Mark Haley.

‘Kömmerling sees us as one of the companies most likely to grow, and we know it is 100% behind us.’


Abbott Group Chosen to Supply Taylor Woodrow

Abbott Group, the Hailsham Sussex based PVCu door and window manufacturer, together with subsidiary Watson Dallas of Glasgow, is celebrating its appointment as one of only three approved suppliers to homebuilder Taylor Woodrow. The appointment follows a rigorous assessment of the Group's supply capability from a wide canditature.

Through its Bryant Homes brand,Taylor Woodrow is one of the UK's top four house builders and its status requires it to focus on suppliers who can guarantee service and product specfication uniformity, on a national basis.

Part of the Plastmo Group, Abbott will supply a specifically designed PVCu window and door range,including the versatile new 'Regency' mock sliding window,which replicates the 'Charisma' vertical sliding sash window,introduced by parent Plastmo.A new door set haalso been developed which,inclusive of new low threshold design,will accomodate the requirements of both Part L and M building regulations.

Jim Wakefield, Abbott Group's Sales & Marketing Director, comments 'We are naturally delighted with the appointment and look forward to continuing and growing our relationship with Taylor Woodrow. Plastmo's initiatives over the past 18 months has assisted to strengthen our total proposition to the house builder and we look forward to working with the Group.'

Tel: 01825 872567


The Ups and Downs of Nature in South Yorks

South Yorkshire manufacturer Sash UK truly has had a productive spring and summer this year… and not just in terms of factory output. However another new family residing near to Sash was not as fortunate, despite the care and hospitality provided the company.

In April, a pair of blue tits took up residence in a defunct cigarette bin by the main entrance of the Company headquarters in Barnsley, testament to the success of the non-smoking policy implemented back in 1996. Despite their unusual choice of nursery the pair of birds successfully reared six chicks which have now ‘flown the nest’.

 
While the baby blue tits avoided being stubbed out by a careless smoker, the adult swans were not so lucky, meeting an untimely end at the hands of a psychopathic gunman

Last year Sash was delighted when a swan decided to settle on the storm drain pond at the side of the factory. The swan returned again this year with a mate and they nested in the nature reserve situated in front of the Sash building. They captured the imagination of the workforce and local families. The glass fronted office building certainly provided a good vantagepoint to swan-watch!

The swans hatched seven beautiful cygnets and staff enjoyed their regular visits back to the storm drain pond. Things were looking good as swans and staff co-existed happily.

Less than three weeks later and the cygnets were fighting for survival as the parents were shot dead in an horrific act of cruelty, ironically as Sash celebrated at the company’s 40th year party. Only six cygnets were rescued thanks to a nature-loving visitor who put them in the safe hands of a local swan sanctuary. Sadly, despite efforts, the weakest cygnet later died from trauma.

Joint Managing Director at Sash, David Ruzicka was totally devastated by the incident, ‘We have taken every step possible to find the person responsible. In the meantime we are raising funds for the sanctuary where the cygnets are being cared for, although it is unlikely they will be returned to the lake here at Sash’ commented David. ‘The cygnets are doing well but no one to our knowledge has come forward with any information’ he added.


Chief Appointment Fosters New Chapter for Fineline

Kent-based Sheerframe window fabricator FineLine has appointed Simon Foster as new general manager following the retirement of Peter Goee, who leaves after 35 years with the company.

Simon, who joined FineLine in 1992, has been instrumental in the company’s recent transition into one of the major fenestration contractors in the South East. His appointment to this key role marks the next important chapter in FineLine’s development and the long running relationship between FineLine and Sheerframe systems company L.B. Plastics.

FineLine began working with L.B. Plastics in the mid 1980s following the systems company’s acquisition of the UK operation of Knipping. Ever since, FineLine’s close partnering with L.B. Plastics has helped it become a dominant force in both the retail and commercial markets, a relationship marked by a number of high profile contracts in recent years, including Christopher Close for Wandle Housing and the significant partnership agreement with Hyde Housing.

Under Peter’s leadership, FineLine has been pioneering in its approach, being one of the first window fabricators in the UK to take advantage of Sheerframe’s co-extrusion technology as part of its efficiency improvement programme. Co-ex enabled FineLine to streamline production at its compact Kent factory and help optimise use of its floor space to deliver big cost savings.

Welcoming Simon into his new post, Peter Goee says, ‘Simon takes over a business that is in fantastic shape and one that is developing continuously. In addition to the remarkable success in the retail and commercial markets, we have made significant inroads into the schools market with an approach that suits the needs of local education authorities and head teachers very well.’

Despite the current tough conditions in the retail market, the long term outlook for FineLine is extremely positive. ‘With L.B. Plastics’ dominance in the newbuild sector, we are perfectly poised to capitalise on the huge potential of the South East’s burgeoning housing market, building on our already well-established position in this market. This is set to kick off an exciting next phase of the company’s development,’ says Simon Foster.

A division of the Elliot Group Limited, FineLine has operated from its current Rochester site since the early 1980s. As FineLine’s relentless growth continues, the company took the decision in 2004 to construct new purpose built offices on its site at Rochester, freeing up extra space for window production and expanding capacity.


Masterdor Creates a Solution to Part 'M' Compliance Within Existing Openings

Manse Masterdor ltd says that it has created a solution to installing Part M compliant wide door-sets into standard brick openings.

Housing providers across the country now have a simple and cost effective solution to providing DDA compliant doors to residents without having to alter brick openings in existing properties.

When properties are refurbished and new doors fitted, most door systems decrease the opening width of standard openings conflicting with Part M of the Building Regulations for wheelchair access. This means that with most doors systems, expensive, time consuming and untidy alterations would have to be made to a resident's home in order to create a compliant opening.

With a Masterdor, clear openings of up to 800mm can be achieved in standard brick openings of 927mm (36 1/2 inches) present in the majority of UK buildings.

Mike Hudson, Director Manse Masterdor ltd 'Time and time again we were being approached by Occupational Therapists and disabled organisations disappointed that such drastic changes were having to be made to resident's homes to make them accessible. So we did something about it.'


Wendland Gets into Fortress

Wendland Roof Solutions has announced the recent addition of a prominent commercial aluminium fabricator to its Styal Approved Network. Fortress Architectural Systems of Seaham, County Durham, a heavyweight commercial supplier and installer within the North East of England, commenced fabrication of the Styal conservatory roof system in June 2005, entering the conservatory roof supply market for the first time.

Fortress Architectural Systems employs 26 staff and is based in a 33,000 sq ft factory unit at Seaham. It currently turns over between £400,000 and £500,000 per month and says that it is renowned in the North East as its foremost supplier and installer of aluminium windows and curtain walling systems for schools, hotels and other commercial buildings.

The company has been examining the possibility of entering the trade conservatory roof market for some time, says Neville Rodgers:
‘As an established aluminium fabricator, we already had the right machinery and equipment in place to look at manufacturing conservatory roofs in-house, and we had been looking for the right product to enhance our trade portfolio. The Styal system fits neatly into our existing operation and matches the high standard of quality we offer with all our products.’

Iain McInnes, Head of Marketing at Wendland Roof Solutions says:
‘We are delighted to have Fortress on board, it is a highly respected company and will add considerable value to our customer base.’

The company hopes to gradually build up a network of installers across the North East and is also looking at further investment in packing and wrapping machinery to enable delivery further afield, into areas like Scotland and the rest of Northern England. Its target is to achieve sales of 20 – 30 roofs per week by Christmas 2005, with plans to increase this figure to up to 50 per week by this time next year.


Join Roto on the Road to Morocco

Roto is offering motorcyclists within the fenestration industry the opportunity to take part in a 7-day tour of Morocco in October this year.

Headed by renowned motorcycle adventurer, Nick Sanders, the tour will take place between 13th and 20th October this year and will give the lucky participants a chance to sample the sights and sounds of some of Morocco's great cities.

Nick Sanders has previously held the world record for riding around the globe on a motorcycle and is currently in the process of making another attempt on the record on a Yamaha R1. Nick's motorcycling experiences are second to none; in addition to his solo exploits, he has organised and led groups of enthusiasts on round-the-world adventures as well as tours to many other countries, including America, Canada, South America and Morocco.

The trip is the brainchild of Roto's operations director, Adrian Vicker, himself a keen biker, who has been inspired by his long distance riding adventures in aid of Children in Need and other worthwhile causes. Adrian's previous fund-raising efforts have seen him raise in excess of £10,000 with stamina-sapping rides around the British Isles and North America.

Adrian explains, ‘It is true that I have drawn inspiration from my previous riding exploits, but our planned Road to Morocco tour will be much less arduous and will be more sight-seeing tour than endurance ride, although there will be a serious charity fund-raising element to the venture.

‘I wanted to do something different to the golf days that festoon our industry. I know there are a lot of serious bikers out there and this event will give them a unique opportunity to enhance their biking experience, make new friends and raise money for a good cause in the process. I have already spoken to several people who have put their names down for the tour and we are now looking for a further five bikers to join the team.

‘While we will not exactly be following in the footsteps of Messrs. Hope and Crosby, we do hope to have some fun along the way! Nick Sanders's experience means that we will be in the safest hands possible for the tour and will assure us of some very enjoyable after-dinner conversations.’

In addition to owning their own bike, anyone interested in joining Adrian must make a £300 donation, all of which will go to Children in Need. Bikes will be air-freighted to Spain in advance to maximise biking time in Morocco. Freighting costs together with air-fares, ferries and accommodation will be met by Roto.

Interested bikers who work within the fenestration industry and have a few days free in October should contact Adrian Vicker by email at mailto:adrian.vicker@roto-frank.com or on 01788 558561 or visit the company's website at http://www.roto-frank.com.


New MD for Newstead

Newstead Trade Frames has announced Adrian Locker’s recent promotion to Managing Director.

Previously Director and General Manager, Adrian has helped Newstead stay ahead in an uncertain market.

‘I’m obviously pleased,’ grins Adrian, ‘but the reaction of all the staff here has been fantastic – although they won’t let me have a bigger office!’

The Stoke based fabricator has outlaid £200,000 in machinery over the last 12 months.

Adrian adds:

‘This investment is being repaid by high customer satisfaction and loyalty, and a surge in new business.

'As Managing Director I’ll be spearheading Newstead’s drive to be the best fabricator in the Midlands.

'If this ground-swell continues we won’t have any problems reaching number one!’

Tel: 01782 641 642


Annual Figures Confirm Carl F Growth

Tribute has been paid in the Carl F Group’s annual report to Carl F Petersen Ltd. Market growth was achieved by the UK hardware supplier with a 12 per cent increase in turnover gained during the last financial year. A key reason presented for success in a stagnating market was strong supplier relationships providing the support and co-operation needed to survive in a highly competitive market.


New President for Steel Window Association

John Chamberlain of Rea Metal Windows has been elected President of the Steel Window Association, with Matthew Hahn of Steel Window Service & Supplies as Vice President.

Speaking at the SWA's AGM in Central London, retiring President Peter Clement of Clement Windows Group advised both the new officers that the UK steel window industry was doing well in its specialist markets and they could look forward to a bright future.

Tel: 020 7637 3571
Email: mailto:info@steel-window-association.co.uk


Proskills - Skills Initiative Gears Up For Success

On Wednesday, 6th July, Proskills, the new Government backed skills and training organisation for the process and manufacturing industries, was recommended to receive a licence to operate from the Education and Skills Secretary, Ruth Kelly.

This decision is the culmination of a concerted effort from employers across the manufacturing sector and gives the official go-ahead to Proskills as a Sector Skills Council. As a result, personnel from supporting organisations in the Print, Coatings, Building Products, Extractives and Glass industries will join Proskills on 1st August. With experienced staff drawn from industry and a board consisting of senior people from each of the industries, Proskills is firmly rooted in the practical world of the sector and is determined to achieve its aims: providing the authoritative voice of employers for the sectors' training needs, defining existing skills gaps, ascertaining skills priorities and developing standards and qualifications.

‘Proskills offers employers in the processing and manufacturing industries a great opportunity,’ comments CEO, Terry Watts, ‘By joining together these five industry sectors, which have much in common both demographically and in their regional spread, they will be stronger and more effective in their dealings with Government. As a larger and unified organisation, Proskills will be able to maximise Government funding as well as benefiting from the economies of scale, both financially and organisationally. Together these industries form the heart of UK manufacturing - they deserve a stronger voice - Proskills will give them that voice.’

Currently five industry groups are being formed, consisting of participants in each sector. The groups will provide the organisation with a check and balance, having the ability to question Proskills' activities and its achievements. Each group will be chaired by an ‘employer champion’, who will also be a Proskills board member. This will ensure that employers' needs are kept at the top of the Proskills agenda.

Feedback from recent Proskills consultative Roadshows that visited sites in the English regions as well as Scotland, Wales and Northern Ireland, discovered a wealth of enthusiasm for the new organisation and a willingness to get actively involved with the process. For further information please go to http://www.proskills.org.uk or email mailto:info@proskills.org.uk


D R Services shows New Way to Anchor Glass Balustrades

Statutory requirements to protect the public against being injured by the movement of a sliding door can now be met through the use of a new low-profile balustrade anchor system available from D R Services.

The new system, a cut-to-length aluminium shoe and dry fix gasket kit, is intended to be used to install 12, 19 or 25 mm thick toughened/ laminated glass without the use of any additional bracing.

Julie Jarvis, Director of D R Services, recounts: ‘Since the Disability Discrimination Act came into force, a lot of main entrance doors have been converted to sliding operation. Such installations obviously facilitate ease of access or egress to the less able bodied members of society, but also introduce their own hazard.

‘As part of their duty of care to building users, anywhere there is a sliding door, designers must now provide protection along part of the travel to prevent injury to someone falling in its path. Our new aluminium base shoe allows this requirement to be met in the most unobtrusive manner possible.’

The 100 mm high aluminium extrusion is held in place with mechanical anchor bolts at preset intervals along its length. The 1100 mm high glass balustrade is then retained using the dry wedge system supplied by D R Services as part of the pack. The glass can also be demounted through the use of a special tool provided to remove the gaskets.

D R Services can supply the new balustrade shoe with cloaking in virtually any metal finish including gold, chrome plated, anodised aluminium or brushed stainless steel. Matching end caps are also available.

Tel: 01992 447122
Email: mailto:info@drservices.co.uk


Profitmaker’s ‘True Costs’ Software is Difference Between Failure and Success

Traditional methods of costing, such as rough and ready ratios based on standard price lists are often used in window fabrication, but they can result in inconsistent margins and a nasty profit surprise. Inadequate systems make it hard for fabricators to calculate the true costs of labour and materials – and this affects profitability. MBN International Systems developed its lean manufacturing ProfitmakerTM software to analyse the true costs of fabrication. Sales and Marketing Director Mike Nagle explains: ‘Rough and ready ratios are proven to be inaccurate, that’s why Profitmaker doesn’t use them.

‘Instead, Profitmaker works on an accurate Bill of Materials, and an accurate Bill of Labour, which takes into account all the operations the product goes through in the production cycle, and calculates the time and labour needed to carry out each process: cutting, preparation, welding, cleaning, hanging etc. All of these calculations go on behind the scenes when the job is being keyed in – thanks to the single entry design. This isn’t just a big saving; it’s a big factor in cutting errors due to mis-keying crucial data. Do it once and do it right! Every job in the production schedule and its current state is displayed, so you can monitor work in progress in real time. Some customers describe the Factory Monitor as the blueprint of their factory. Just by looking at the screen they know where everything is – and where it should be - so they know whether they’re ahead or behind.

‘They also know exactly what it costs. When a job is priced, the software not only shows when the operation is due but also how many work centres and operatives are required for any given day. Once a raw material price list from suppliers is changed, the system is updated automatically keeping the fabricator’s prices correct. It’s as simple as that. Fabricators can plan ahead, knowing their true costs. Profitmaker Software puts you back in control of costs and profitability. At a time when selling prices are coming under intense pressure, knowing your true costs can make the difference between failure and success.’

Tel: 0870 241 3089
Web: http://www.profit-maker.net


Securistyle urges Fabricators to Take Responsibility not Risk

Window hardware manufacturer Securistyle has launched a campaign to ensure that fabricators and installers put safety at the top of their business agenda.


Ken Evans, national specification sales manager at Securistyle says: ‘Over recent years there has been a gradual but important change in the way in which fabricators and installers are required to approach the issues of safety. They must be aware of all the current regulations, standards, controls and guidance that apply to their field.

‘They have a duty of care to supply products that are safe and suitable to use in their designed environment. Failure to do so, as ignorance of regulations is no defence, could have serious consequences for all concerned.

‘Where windows are involved, the hardware and furniture fitted can play a large part in ensuring compliance to the required levels of safety and security. The regulations and codes of practice, which detail many of the requirements, have been upgraded in recent years. It is important that window fabricators and installers keep up to date with these changes and not assume that by satisfying one regulatory body then all of the obligations are being fulfilled. We have launched a campaign called ‘Responsibility Not Risk’ to encourage everyone within the window industry to put safety first and more information is available on our website.

‘Windows are a key element within the construction industry and whether you are talking about replacement or new build, the window manufacturer is subject, like everyone, to the price pressures of a highly competitive market place. Even if you are operating under a self-assessment scheme, like Fensa for example, which does not apply to commercial premises or new build properties, non-compliance isn't worth considering. Safety is not an area where you should look to compromise.'

Securistyle has produced a free wall chart detailing the relevant Building Regulations for correct window hardware specification and installation. For your free copy of the wall chart call Maria Fatica at Securistyle on 01242 221200 or visit http://www.securistyle.co.uk.


Trade Composite Doors Launched by Ashford Windows

In response to the growing market for composite doors, Ashford Windows Ltd has launched its established Norfolk Door range to trade customers with a fast turnaround and bespoke service tailored to their needs.

Rising demand generated by increasing awareness among homeowners of the low-maintenance, thermal efficiency and performance benefits of composite entrance doors has led the Norfolk-based company, a Network Veka fabricator, to make its high performance range, already successful in the commercial sector, available to trade fabricators and installers.

What the company says sets the Norfolk Door range apart from its competitors is the considerable time and money invested by Directors Keith Lawrence and Mick Neale in developing what they believe is a market-leading composite door utilising the best aspects of proven current design and technology.

The door uses matching PVC-U for the door skin, frame and glazing cassette, solving the perennial problem of matching colours within the doorset. By using the same material and colour, to ensure colour and thermal stability, there is no conflict between differing materials which allows the complete door construction to work in harmony, contributing to product longevity and reliability in use.

Recent investment totalling more than £750,000 at the 21,000 sq ft North Walsham site includes a new vacuum former, CNC machine and foam injection facilities to produce a robust, durable door that will withstand the most challenging of conditions.

Explaining the rationale behind the range, Mick says: 'We took the best features of composite doors and incorporated these into the development of the Norfolk Door to meet our own unique and exacting design requirements. The result is a high quality, yet cost-effective door range that offers trade customers the ability to boost their businesses in an exciting, profitable and growing market sector.
'We believe our product, backed with excellent and responsive customer service, will be very well-received by both our existing and trade customers.'

Built to comply with PAS 23 and PAS 24, the practical design solution incorporates a reinforced frame with a high-density CFC-free PU foam core of 80 kg m2 for superior strength and dent resistance. The door will accept all makes of hardware, multi-point locking and security devices, such as Entry Guard to resist intruders.

Guaranteed for ten years, all doors come with double weather seals to give excellent performance in airtightness, watertightness, thermal and acoustic insulation. Available in five styles, the 2mm PVC-U skins are vacuum-formed to replicate the look of a traditional timber door, but with none of the associated drawbacks of wooden doors, such as warping, rotting or splitting.The through-colour skins are scratch-resistant and available in white, red, blue, green, rosewood or cherry wood and choice is enhanced with 24mm PVC-U glazing cassettes in a selection of over 50 glass patterns.

The company says that installing a Norfolk Door is simplicity itself. Doors can be supplied as pre-prepared slabs only or as a complete door set, complete with frame, furniture and glass ready to fit. Compliant with all BSI requirements, a low threshold is also offered to meet Part M Building Regulations.

Customer service extends to much more than merely supplying a high quality product. With a commitment to deliver from order confirmation in three weeks, every door is made-to-measure and delivered shrink-wrapped and fitted with corner protectors so it reaches the customer in 'factory-fresh' condition.

As an established window and door supplier with more than 20 years solid experience in the marketplace, Ashford Windows is confident that its Norfolk Door range will exceed customer expectations in terms of design, aesthetics and service. For further information on the Norfolk Door range, contact Stuart Mack on 01692 500432.


PVC lndustry Sustainability lnitiative Gathers Momentum

Vinyl 2010 recently launched its fifth and most detailed Progress Report to date. The report focuses on 16 major waste management schemes and other challenging projects throughout Europe. This reflects the deep commitment of the PVC industry and the progress made by Vinyl 2010.

Vinyl 2010, putting into action the Voluntary Commitment of the European PVC industry, is a 10-year plan to achieve sustainability throughout the PVC lifecycle.
It delivers against clear targets, especially on the use of lead-based stabilisers and on post-consumer recycling. Progress is reviewed by independent auditors and a Monitoring Committee including representatives of the European Commission and of the European Parliament.

Some highlights in the report are:
• Achievement one year ahead of schedule of the target to reduce consumption of lead stabilisers by 15%;
• Near completion of a new 50,000 tonnes-a-year feedstock recycling plant in Stigsnaes, Denmark;
• Completion of a feasibility study concluding that PVC waste from buildings can be employed to produce light concrete for use in certain building applications.

While progress was steady, Vinyl 2010 also saw a paradoxical challenge on PVC waste management. 'Recycling technology is now in place thanks to research, careful planning and heavy investment,' said Jean-Pierre De Greve, Secretary General of Vinyl 2010. 'However, the challenge is waste availability because of collection cost, increasing re-use of old products such as window-frames, and demand for waste from Asia', he added.

To encourage a steady supply of PVC waste for recycling, Vinyl 2010 launched two new pan-European collection projects in 2004:

• Roofcollect, a collection and recycling initiative for end-of-life roofing membranes;
• Recovinyl, a scheme to provide financial incentives to support the collection of end-of-life PVC products such as pipes, window profiles and shutters.

Web: http://www.vinyl2010.org


Every 2nd Window in Eastern Europe will be Made out of PVC by 2007

The window market in Central and Eastern Europe is beginning to recover. A growth of 2.6% last year was the first step in a positive direction. This trend should continue with even higher growth rates in the next few years according to the new study from InterConnection Consulting Group.

In 2004, the window market in Central and Eastern Europe showed the first signs of recovery in 4 years. Compared to 2003 the quantity of sales grew by 2.6% to 8.4 million units. On a value basis the growth was even stronger (3.1%). One reason for this was the continuous improvement of the real income situation of the new EU-member states, whose demand for top-quality windows continues to increase. Even higher growth rates are expected in the Eastern European window market in the next few years. In 2007, the window market in the 5 CEE countries will have reached the same size as the German market.


There are some differences in the growth rates between the various countries. The window market in Poland was the only one to go another year without any growth (-1% in quantity). Compared to the previous few years, however, the loss was only slight. All of the other countries showed positive development, with the Czech Republic at the top (9.9% growth).

Regarding materials, PVC was clearly the favourite. In 2004, almost 48% of all windows sold were PVC. PVC windows are favoured over the others because of their relatively low price, but also because they are low mainte-nance and have a good cost/performance ratio. Their share in CEE-5 will reach 50% by 2007. In Po-land and the Czech Republic PVC windows already account for over 50% of all windows sold. ‘While most manufacturers still swear by PVC, the first signs of saturation are already noticeable’, says Maria Fürhacker, Market Analyst at InterConnection Consulting. ‘There are far too many PVC window manufacturers’.

Wood-aluminium combinations is the strongest growing segment in Eastern Europe. While the turnovers of PVC and aluminium windows increased approximately 5-6% per year, and wooden windows gained 2%, the value of combinations will grow on average 11% per year in the period 2003-2007. Nevertheless, this material group still makes up only a small share of the window market (2004: 3.2%).

Aluminium is very popular in the non-residential sector. Therefore, the development of market share is coupled with the future development of this sector, which in the next few years will exhibit good growth rates. The rule applies in Eastern Europe too that aluminium windows are always used when the architect has a say in it. However, the competition on the part of the cheaper PVC windows is also extremely strong in the non-residential sector.

PVC, aluminium and combinations have relentlessly displaced wood from the market. The market share of wooden windows declined greatly in the last few years and the future prospects are not much better. Nevertheless, wood is not out of the windows market. The request for top-quality wooden windows is increasing. ‘Consumers appreciate good quality. They attach great importance to the good appearance of the window. The target group that can afford the products has clearly increased and here the manufacturers see a gap in the market that they can fill with high-quality wooden and combination windows’, says Fürhacker.

Evidence for this is the growing sales volume, although it cannot keep up with the growth rates of other material groups. Consequently the loss in the market share of wood will decelerate but not stop.

The general trend towards indirect sales has continued in the last few years. Approximately 40% of windows are currently distributed by specialists or DIY stores, but there are still big differences between the countries. While more than 1/2 of windows in Slovenia are still sold directly by the manufacturer, indirect sales in Poland will soon reach 50%. In the next few years the indirect distribution channel will develop further, though only at a slow pace.

The largest window manufacturers could register another successful year. In Poland the top 5 companies could increase their quantity as well as their value market share, mostly at the cost of the medium-sized and smaller manufacturers. In the Czech Republic there were displacements in the top 3 spots, and in the Slovenian market there is a new market leader.

*CEE-5: Poland, Czech Republic, Hungary, Slovakia and Slovenia

The IC MARKET TRACKING WINDOWS IN MIDDLE AND EASTERN EUROPE 2005 is a detailed market and branch analysis of the 5 most important Eastern European window markets (Poland, Hungary, Czech Republic, Slovakia and Slovenia). It contains market figures in amount and value for 2002 – 2004, forecasts up to 2007f, as well as detailed turnover and sales figures, company portfolios and market shares of the top 10 suppliers in each of the 5 countries. The study is available immediately from InterConnection Consulting Group.

IC MARKET TRACKING® WINDOWS IN MIDDLE AND EASTERN EUROPE 2005
PUBLISHED: JUNE 2005
SIZE: 600 PAGES,
AUTHOR/CONTACT: MARIA FÜRHACKER
PRICE: EURO 4.900,-
TEL: +43 1 5854623 0 – FAX: +43 1 5854623 25 MAILTO:FUERHACKER@INTERCONNECTIONCONSULTING.COM


Haffner Machine is 'Your Perfect Employee'

The latest marketing campaign from Haffner GB Ltd promotes the company’s popular SBA cutting and machining centre as the ‘perfect employee’. Why, because the machining centre is reliable, dependable and is available for work twenty-four hours a day, seven days a week. Furthermore the machine can produce the output of up to four members of staff which solves all too common labour shortage problems.

This direct approach of introducing the machining centre immediately caught the eye of Lytham Windows who, due to increasing customer demand, needed to increase its manufacturing output without recruiting additional manpower.

As a result of the company’s enquiry, Blackpool based Lytham Windows was invited to Haffner’s headquarters in Germany. During the factory visit, the company was able to establish, first hand, the technical innovation that goes into the SBA cutting and working centre coupled with the extensive fabricator back up and support that Haffner actively endorse. Furthermore, approximately 80% of all machining parts are manufactured directly by Haffner so there is limited outsourcing from third party suppliers which ensures reaction times are immediate – an important consideration for time-pressed fabricators.

Having recently taken receipt of the machining centre, Lytham Windows is delighted with its purchase. Ted Kirkham, Factory Manager stated, ‘The machine is very impressive. We are confident that our production output will double which will allow us to meet the growing demands from our customers. Furthermore, we have been extremely impressed by the improvement in overall product quality. Haffner’s marketing campaign may sound like an over-used cliché, but the machining centre surpasses everything it claims to do.’

Lytham Windows manufactures quality windows, doors and conservatories for the trade and retail markets from the company’s site in Blackpool, Lancashire. For more information call 01253 762881.

For more information on the SBA cutting and Working Centre from Haffner contact Dave Thomas on 01785 814032.

Email: mailto:dave.thomas@haffnergb.co.uk


Triple Celebrations for Kingswood

It's a triple celebration for Devon based Kingswood 1980 Ltd. ‘Not only is it our 25th anniversary,’ explains Director Neil Cockings, ‘We have also moved into new premises and have just secured our third year of partnering with Mid Devon District Council. This year's contract will involve fitting the Mustang® continuous aluminium guttering system from Aluminium Roofline Products to 120 properties.

‘We have also been awarded a £30,000 contract at HMS Raleigh, the main training centre for new naval recruits at Torpoint. In addition to this prestigious contract at HMS Raleigh we have secured contracts for three branches of Tesco in New Malden, Windsor and Swansea. We started offering Mustang® 10 years ago as an additional service, but it's been so successful for us; we don't use anything else on our seamless installations.’

For more information on Aluminium Roofline Products from ARP call Greg Coetzer on 0116 2894400.

Web: http://www.arp-ltd.com


Pioneering Sustainability Project Reports Findings

A report, examining ways industry and government can work together to achieve the practical application of the principles of Sustainable Consumption and Production (SCP), has been published.

The 'Changing Patterns Project', jointly undertaken between the Department for Environment, Food and Rural Affairs (DEFRA), the Department of Trade and Industry (DTI) and the British Glass Manufacturers' Confederation, highlights a number of political, social, economic and technological developments that could be implemented to improve SCP within the UK glass sector.

The report focuses on container manufacture, consumption and recycling; and the thermal glazing supply chain. It identifies key barriers and enablers of sustainability. Lessons learnt will be used in work with other sectors.

The report identifies unintended conflicts between existing environmental legislation, for instance, between the Climate Change Levy and UK manufacture of energy saving glass products and legislation which removes good recycled glass from the remanufacturing stream thus reducing potential carbon savings. It recommends that to encourage carbon dioxide reduction, the manufacture of energy saving glass products should attract carbon credits. It also recommends a number of ways of increasing container glass recycling from domestic and commercial premises and collection and further use of glass from demolition sites.

Commenting on the report's findings, British Glass director general David Workman said: ‘The reality is that there is much common ground between industry and government. Glass industry stakeholders have made significant progress in reducing the amount of energy and CO2 associated with the supply chain. This has resulted in environmental, social and economic benefits.

Through innovative research and development, the manufacturing sector has produced products which are not only world beaters but are in themselves capable of reducing adverse environmental impacts.’

He added: ‘Through extensive investment, manufacturing has become highly efficient and the UK's performance will stand favourable comparison with the rest of the world.

‘We believe that by forming a much closer collaborative relationship with government we can deliver further elements of this sustainability programme which will meet the needs of the environment, the wider community, the industry itself and the people who derive their employment from it.’

A copy of the report is available from ‘Changing patterns’ at http://www.britglass.org.uk/Industry.Publications.html or from Chris Holcroft at British Glass. Tel: 0114 290 1850.


Give Yourself a Name

Derek Vaughan, Managing Director of one of the leading trade associations, The UK Trades Confederation stresses the importance of SMEs having an individual identity to enhance their place in e-business.

There are approximately 3.75 million small to medium sized enterprises (SMEs) in the UK making them an important sector in UK business. However SMEs have limited resources and budgets compared with bigger companies and it is often difficult to compete and to be recognised. Therefore it has never been so important for SMEs to have an individual identity to enhance their place in the market through branding and having an online presence. It is imperative that SMEs overcome their fear of technology and have a user friendly website to improve productivity, credibility and communications with customers.

Entering e-business might sound terrifying for some SMEs and expensive, this is not the case as you can achieve an effective online presence if you start small and not fall into the trap of 'running before you can walk'.

First of all choosing a name for your business is important, it adds credibility, brand recognition and above all else selling potential as no one wants to deal with a company that doesn't have a name. Don't just think because you are small you cannot have a logo which can be used on business cards, website and company stationary. Imagine if you were employing someone yourself, the normal procedure is to look at their website as a measure of their credibility, also you would expect to be able to communicate with them via email. Having your company name as your domain name is crucial to the success of your website as it not only creates a good first impression but makes it easier for potential customers to find you on the Internet and will create more traffic to your site.

Finding a domain name is difficult as there is so much competition but keeping it short, memorable and easy to spell will all increase brand recognition. Also make sure you do some research before deciding on your domain name, check if there are any other similar domain names on the Internet and if so are they direct competition as you wouldn't want customers going to their sites instead.

Building a good website doesn't mean the bigger the better, small websites are successful if they are simple, informative and up to date. Many SMEs think they have to spend huge amounts on building a website that in time may be unmanageable and costly to maintain. A website that is effective is one that works, as there is nothing more frustrating than pages not appearing or it not functioning properly. Visitors to your site expect to be able to find information quickly, be able to contact you and feel secure.

Creating a personality for your business online can also be easier for SMEs if a modest simple approach is taken, as creating a 'traditional local shopkeepers feel' where customers are given an honest, flexible, reliable service that is value for money, will place your business higher in the market place than if you invested in a flash complicated website. Adding endorsements from existing customers or businesses that you have supplied to can also increase your credibility and will make your website more personal.

Choosing a web package or web designer can be difficult for SMEs due to lack of resources, bigger companies have the luxury of being able to take time choosing a web designer and will ask several web design companies to pitch. However if you are a smaller business this maybe more difficult due to financial and time constraints. If you are going to go down the DIY route then do make sure you ask for free trials as you could spend a huge amount of money on a self design web package only to discover you don't have the technical ability to make it function or maintain it. There is an abundance of web design companies that are eager for your business and your money. One of the main problems is that web design companies tend to blind you with web design jargon which you may not understand and they will lure you into maybe spending more money on your website than is needed. This also may result in you having a website that you don't understand or can manage: therefore you could incur most costs to maintain or update it. A good idea is to search the Internet for other SMEs in the same field so you can get a feel for what you want to achieve and contact them for their web designer details.

Once you have decided on your web package or designer and have a company domain name take some time and research your market. Ask yourself the following questions:

* Who is my target audience?
* What type of customers do I want to attract?
* What is my key message?
* Am I a worldwide business or just UK?
* If I am trading online where can I deliver my goods or service?
* What resources do I need to fulfil orders and deliver?

With the Central Government driving local authorities to become more effective at procurement to source better value and lower priced deals to operate a mixed economy of service providers including SMEs, it has never been a better time to market your business to Local Government. Every year £140bn of projects are up for grabs and the government is keen to support and involve SMEs into the equation to benefit the economy and the community by keeping people employed.

SMEs that are able to trade online and are accredited are more likely to be considered, therefore it is important to consider this when building your website. Within the next two years every Central and Local Government Department will be able to 'trade' electronically with its suppliers as advised by the National E Procurement Project. Therefore, SME's that are web enabled and can accept orders or take payments online, will stand a better chance of selling to the government and reduce the risk of late payments from 30/60 days to 2/3 days.

Therefore, whether you are wanting to market your business to the government or the public, it is essential that you have an online presence, a domain name and brand recognition to enable you to compete 24 hours.

The UK Trades Confederation is making a financial commitment to all its members by offering a new service which includes free web design, free hosting, free domain name and free email functionality.

For more information please call on 020 8842 4442

Email mailto:mail@uktc.org
Web: http://www.uktc.org

UK Trades Confederation bio
The UK Trades Confederation exists to help members increase their business, protect their company and reduce overheads. This is achieved through an extensive range of benefits and services that are continually reviewed and updated.

Membership of the UK Trades Confederation provides businesses with a recognised accreditation and customers with the peace of mind of knowing that you are dealing with a company that cares about its image and standards.

In addition, the Confederation provides up to the minute and invaluable information to its members on issues ranging from latest legislation to advice on running your business.


Over a Million Employers Urged to Tackle Age Discrimination Now

A high profile partnership of industry bodies, government departments and employer representatives have launched a new national campaign. The campaign will promote best practice and help employers 'Be Ready' for legislation on age discrimination, scheduled for October 2006. The Age Partnership Group (APG) is currently mailing over 1.4 million newsletters to employers, outlining best practice information to help them create an age diverse workforce.

BBC TV and Radio 4 presenter, John Humphrys, is supporting the APG’s campaign. He stated:
'Employers who ignore the wealth of experience shared by older workers are making a big mistake. They should be grabbing it with both hands. What’s more, with new laws being introduced in 2006 they will have no choice but to adopt age positive practices whether they like it or not. So why wait? Get on the right side of the law and benefit from it at the same time.'

The APG is targeting information towards helping small and medium businesses, managers and HR professionals, and outlining some of the benefits to business of employing an age diverse workforce. A free 'Personnel Organiser' and CD Rom dispelling myths about age, providing top tips, case studies and sources of help, is available to callers from a dedicated orderline.

The APG partners in England include: Acas, Association of British Insurers, The Association of Chartered Certified Accountants, British Chambers of Commerce, Chartered Institute of Personnel and Development, Chartered Management Institute, Confederation of British Industry, Department of Trade and Industry, Department for Work and Pensions, EEF, the manufacturers’ organisation, Employers Forum on Age, Employers Organisation for local government, Federation of Small Businesses, HM Revenue and Customs, Institute of Directors, National Association of Pension Funds, Small Business Service, Society of Personnel Officers in Government Services and Trade Union Congress. Other groups represent the APG Wales and Scotland and further information can be found on the APG website.

Employers can request information direct from the APG by calling a free order line on 0845 715 2000 or emailing mailto:apg@isky.co.uk. Further information can be found at http://www.agepositive.gov.uk/agepartnershipgroup


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