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Court
of Appeal Rules in Favour of Ultraframe in Litigation with Burnden Group
On
July 20th Ultraframe announced that the Court of Appeal has handed down
a favourable judgment in two legal actions. The two actions were pursued
by Burnden Group Plc ('Burnden'), and involved claims that Ultraframe
(UK) Limited, an Ultraframe Director and two wholly owned subsidiaries
of Ultraframe, Northstar and Seaquest, allegedly infringed Burnden's intellectual
property rights.
This case involved Burnden buying old and invalid intellectual property
in an attempt to restrict competition in the conservatory market. The
Court of Appeal has dismissed both of Burnden's actions in their entirety.
Burnden will therefore receive no damages in respect of the multi-million
pound claims that Burnden brought. Burnden is also expected to be ordered
to pay Ultraframe's costs in this matter.
This Court of Appeal judgment follows the separate Eurocell Court of Appeal
judgment a couple of weeks ago when Ultraframes patent relating
to its intellectual property in the Ultralite 500 roofing system was held
to be infringed by Eurocells Pinnacle 500 system. Ultraframe have
since obtained an injunction preventing Eurocells sale of the infringing
product and expect to recover multi million pound damages.
Linda Doughty, Ultraframe (UK) Ltd, Marketing Director: 'We are pleased
to have achieved two significant victories in the Court of Appeal in the
past few weeks, which support our substantial ongoing investment in innovative,
market leading products. We are keen to continue to improve standards
in the industry for the benefit of our employees, customers and shareholders.'
The
Burnden Group Plc - Court of Appeal Decision
Barry
McMahon, Technical Director of The Burnden Group Plc comments, Yes,
we lost the appeal. We knew that the appeal was speculative and we were
aware of the risks. The original judgement was based on the Judge's opinion
of novelty and obviousness and not necessarily purely on points of law.
The case was based on a 1991 patent that was acquired as part of
a bundle of patents from a Mr Malcolm Scholes. The Burnden Group Plc felt
that the claims contained within this patent were novel because they described
an innovative method for fixing glazing bars in conservatory roofs to
other components in the roof system.
An appeal is normally launched on points of law. In this case the
appeal was based on whether or not the patent was novel or obvious. The
Burnden Group Plc does not have to pay any damages to Ultraframe but has
been ordered to pay £50,000 out of Ultraframe's claimed costs of
£230,000.
Keymer
Adds Deceuninck VS to Range
Deceuninck
fabricator, Keymer Double Glazing, has introduced the vertical sliding
window to its range of windows, doors and conservatories. The Deceuninck
vertical slider offers an authentic replica of a traditional sash window
with all the performance expected of a modern day window design.
The vertical sliding window is operated in the traditional opening fashion
and includes authentic aesthetic detailing, such as sash horns and window
bars, to imitate the popular Victorian window style.
With an increase in customer demand for the product, the choice to manufacture
the Deceuninck vertical slider was relatively straightforward for Keymer.
Chairman of the company, Stephen Woodward stated; We have been manufacturing
the Deceuninck decorative 1800 Series for many years, so had no hesitation
in adopting the companys vertical slider into the family. The demand
for PVC-u sliding sash windows has steadily increased over the past few
months as more consumers demand the traditional sliding sash window appearance
but with all the modern day comforts. It made absolute good sense to start
fabricating the Deceuninck vertical slider and we have seen a steady increase
in sales as a result.
Deceuninck Account Manager, Sally Gingell and Technical Services Engineer,
Tony Bethell worked in close partnership with Keymer Double Glazing to
integrate the new window seamlessly into the company's manufacturing procedure
without any disruption to normal production output.
Keymer Double Glazing manufactures a range of quality windows, doors and
conservatories from its headquarters in Burgess Hill, West Sussex. Supplying
both the domestic and trade markets, the company has consistently increased
its sales turnover year on year. By manufacturing the Deceuninck vertical
slider, the company is looking to continue this growth pattern and take
advantage of the growing sliding sash window market.
Web: http://www.keymerdoubleglazing.co.uk
Two
Ultra Successful Launches
Members
of the Guild Approved Ultra Installer Scheme attended two events to celebrate
the launch of the Ultraframes Marketing Toolbox. Hosted by the companys
marketing team in Reading and Clitheroe, the events showcased the new
marketing support package made available exclusively to Ultra Installers
by the designer and manufacturer of conservatory roofing systems.
The
Marketing Toolbox is a comprehensive promotional and marketing support
pack. Previewed at Glassex, the Toolbox includes a full range of templates
for personalisation including leaflets for door drops, advertising templates
for directories and local press, radio campaigns, promotional gifts and
stationery. It allows Ultra installers to build awareness and generate
sales by creating personalised marketing campaigns with minimal effort.
By using the Marketing Toolbox, installers avoid the design and origination
costs which means they are able to try new marketing concepts or update
existing activity at a fraction of the usual cost.
Linda Doughty, Marketing Director at Ultrafame, said: 'The launch events
presented a unique opportunity to showcase the latest marketing initiatives
offered to Ultra Installers. Ultraframe presented how the recent affiliation
with the BBA, the introduction of the Marketing Toolbox and Ultraframes
extensive consumer marketing campaign all work to generate even more sales
referrals and give its Ultra Installers an increased competitive advantage.'
Liam ONeil, Sales and Marketing Manager of Astral Conservatory Systems
said: 'The role of marketing cannot be underestimated in this industry
and The Marketing Toolbox is an excellent tool to help us promote our
business. Its ease of use and quick lead times gives us the confidence
to experiment with new marketing initiatives such as radio campaigns and
estate agency style boards without incurring great costs or company resources.
By using it we look forward to continued success as Ultra Installers.'
Members of the Scheme can access the contents of the Toolbox either through
a password protected website or a hard copy in a binder. The Toolbox also
provides installers with strategies to improve their marketing techniques
including public relations support, showroom design, sales presenters,
website creation and point of sale material.
Linda Doughty continued: 'Installers are able to personalise all these
items with their own logos and contact details, even choosing from an
extensive database of photographs to customise brochures and flyers with
pictures typical of their own part of the country. Installers benefit
from great rates negotiated by Ultraframe on their behalf, and the templates
help relieve the time burden that marketing activity places onto busy
installers.'
To find out how to join the Guild Approved Ultra Installer Scheme visit
http://www.ultraframe.com
to download an application form or call 0870 756 0173
Fakro
Roof Windows Relocates
In
under three years of establishment in the UK, Fakro Windows GB has needed
to relocate to accommodate current and projected business levels.
The
new premises, in Swadlincote near Burton on Trent, house all head office,
sales and customer services functions as well as providing cavernous accommodation
for warehousing and dispatch.
Worldwide, Fakro says that it is one of the largest manufacturers of roof
windows offering a comprehensive range of sizes, styles, opening systems,
configuration options etc. While Fakro's initial introduction into the
UK market was, and to a large degree still is, through the Builder's Merchant
channel, today Fakro has a strong team of Field Sales and Technical Advisers
which is working with Architects and Specifiers to introduce and support
Fakro's products and services at project design stage.
Fakro says it is a particularly vigorous Product Development programme
and many innovative additions to our range to which our extraordinary
growth in the UK should be attributed. Fakro is now pioneering a new triple
glazed, krypton filled, window unit which far exceeds all performance
expectations or Building Regs criteria in relation to both acoustic and
thermal transmissions.
Fakro is welcoming any interested persons to our new premises where
customer services will be pleased to offer a tour and probably a little
light refreshment.
Freefoam
Stockist Plans Three New Depots
Kompass
Plastics, a specialist supplier of roofline building products with depots
in Seaham, South Shields and Cramlington, says that it is enjoying a sustained
average growth rate of circa 50% per annum and plans on opening three
new depots in Northshields, Newcastle and Durham over the next 18 months.
Kompass is a key Freefoam stockist carrying the full range of Freefoam
quality approved roofline systems, which are lead-free and backed by a
20 Year Extended Guarantee.
This helps Kompass differentiate Freefoam from other brand products on
the market, and helps the companys own installer base close sales
quicker with reassured homeowners.
We have supplied Freefoam products since opening in March 2000 and
consider that we are dealing with the best supplier in the marketplace
today, comments Kompass Managing Director, Michael Young.
While previously an installer itself, Kompass now concentrates on supplying
to trade roofline and window installers. In addition the company stocks
the new Freefoam Geo-panel interior decorative panelling system for supply
to bathroom installers and the general public. More information is available
at http://www.kompass-plastics.co.uk
For queries or further details, contact Freefoam directly on 01604 759871
in the UK, 021 4911055 in Ireland, or email mailto:marketing@freefoam.com
Web: http://www.freefoam.com
What
Goes Down, Should Come Up - HWL Stops Installers Price Fighting
Fledgling
Kömmerling Fabricator, HWL Trade Frames Ltd., is celebrating its
first year in production and its £1m turnover milestone. In the
current downturn in the window market HWL says that it is a company that
has spread its wings and is flying high. In its first year, HWL
has soared past predicted business plan turnover targets - smashing the
£700,000 estimate, reaching the £1m mark in February.
HWL
is the brainchild of directors Mark Haley and Phil Langton. Mark was successful
in the world of trade sales and Phil had specialist knowledge of hi-tech
production techniques. Both left high powered positions to bring HWL to
life - and agree the venture was well worth the risk. HWL produces PVC-u
frames to the UK trade market. Located in Leeds, it is well placed for
distribution routes and has a strong customer base of installers from
as far afield as the South Midlands and the Northwest.
Managing Director Mark Haley says, This is one of the most competitive
and demanding industries it never sleeps. If you want a factory
running 24 hours a day, seven days a week you can make it happen.
You can get very big, very quickly, selling poorer quality products to
the trade market. But from the outset, we decided we were going to work
smart and be proud of the frames we make.
Production Director, Phil Langton says, When youre a start-up
company, there are many uncertainties, many variables and only a few critical
success factors. We started the business in the belief that between us
we had the know-how to produce a high quality product, efficiently, and
the ability to get it to market. But, we understood that a reliable trusted
service, mindful reinvestment and multi-skilled staff, were to be important
to the long-term success of HWL.
We
wholly understand the market installers operate in and so we show
installers how to sell their services on the merits of the windows, providing
product literature and installation know-how. Fabricating the Kömmerling
Connoisseur, 58mm and 70mm profile means that what we provide goes beyond
a high quality PVC-u product and gives the installer the opportunity to
operate in the quality end of the market. It saves them from fighting
it out on price at the bottom end of the market, degrading what they do.
From
experience, the duo know that businesses which operate in the cheaper
end of the market, come and go. However, like HWL, its present clients
plan to be around for a long time, with business accumulating because
of repeat business and customer recommendation.
HWL is a company of 20 people and takes a problem solving approach to
man management. The floor manager gets the best out of the multi-skilled
craftsmen; who can drop into any part of the process, solving production
flow problems in the event of a rise in orders or unforeseen staff shortages.
HWLs next plans surround the reinvestment in machinery and premises.
Product finish is very important to Phil Langton. Phil has big plans to
move HWLs technical ability forward with a new welder, and has his
eye on a top of the range machining centre.
Currently serving up 550 frames per week from a 10,000 square foot factory
in Armley, Leeds, HWL is on the lookout for an additional 5,000 square
foot a base. The extra space will be instrumental in its plans to widen
its horizons and explore the commercial and new build arena.
Mark Haley says, In the first 6 months PVC-u doors accounted for
just under 12% of turnover that figure has doubled in the last
six months due to the popularity of Kömmerling Connoisseur amongst
customers. Adding extra security to the Connoisseur doors with a
Yale locking system is proving to be a unique selling point for installers
increasing saleability for HWLs products.
All markets have booms and slumps, and for those involved what goes
down must come up, or at least it should. But weve found that if
you stick to quality, timing and service youll find yourself on
solid ground, says Mark Haley.
Kömmerling sees us as one of the companies most likely to grow,
and we know it is 100% behind us.
Abbott
Group Chosen to Supply Taylor Woodrow
Abbott
Group, the Hailsham Sussex based PVCu door and window manufacturer, together
with subsidiary Watson Dallas of Glasgow, is celebrating its appointment
as one of only three approved suppliers to homebuilder Taylor Woodrow.
The appointment follows a rigorous assessment of the Group's supply capability
from a wide canditature.
Through its Bryant Homes brand,Taylor Woodrow is one of the UK's top four
house builders and its status requires it to focus on suppliers who can
guarantee service and product specfication uniformity, on a national basis.
Part of the Plastmo Group, Abbott will supply a specifically designed
PVCu window and door range,including the versatile new 'Regency' mock
sliding window,which replicates the 'Charisma' vertical sliding sash window,introduced
by parent Plastmo.A new door set haalso been developed which,inclusive
of new low threshold design,will accomodate the requirements of both Part
L and M building regulations.
Jim Wakefield, Abbott Group's Sales & Marketing Director, comments
'We are naturally delighted with the appointment and look forward to continuing
and growing our relationship with Taylor Woodrow. Plastmo's initiatives
over the past 18 months has assisted to strengthen our total proposition
to the house builder and we look forward to working with the Group.'
Tel: 01825 872567
The
Ups and Downs of Nature in South Yorks
South
Yorkshire manufacturer Sash UK truly has had a productive spring and summer
this year
and not just in terms of factory output. However another
new family residing near to Sash was not as fortunate, despite the care
and hospitality provided the company.
In April, a pair of blue tits took up residence in a defunct cigarette
bin by the main entrance of the Company headquarters in Barnsley, testament
to the success of the non-smoking policy implemented back in 1996. Despite
their unusual choice of nursery the pair of birds successfully reared
six chicks which have now flown the nest.

While
the baby blue tits avoided being stubbed out by a careless smoker, the
adult swans were not so lucky, meeting an untimely end at the hands of
a psychopathic gunman
Last
year Sash was delighted when a swan decided to settle on the storm drain
pond at the side of the factory. The swan returned again this year with
a mate and they nested in the nature reserve situated in front of the
Sash building. They captured the imagination of the workforce and local
families. The glass fronted office building certainly provided a good
vantagepoint to swan-watch!
The swans hatched seven beautiful cygnets and staff enjoyed their regular
visits back to the storm drain pond. Things were looking good as swans
and staff co-existed happily.
Less than three weeks later and the cygnets were fighting for survival
as the parents were shot dead in an horrific act of cruelty, ironically
as Sash celebrated at the companys 40th year party. Only six cygnets
were rescued thanks to a nature-loving visitor who put them in the safe
hands of a local swan sanctuary. Sadly, despite efforts, the weakest cygnet
later died from trauma.
Joint Managing Director at Sash, David Ruzicka was totally devastated
by the incident, We have taken every step possible to find the person
responsible. In the meantime we are raising funds for the sanctuary where
the cygnets are being cared for, although it is unlikely they will be
returned to the lake here at Sash commented David. The cygnets
are doing well but no one to our knowledge has come forward with any information
he added.
Chief
Appointment Fosters New Chapter for Fineline
Kent-based
Sheerframe window fabricator FineLine has appointed Simon Foster as new
general manager following the retirement of Peter Goee, who leaves after
35 years with the company.
Simon,
who joined FineLine in 1992, has been instrumental in the companys
recent transition into one of the major fenestration contractors in the
South East. His appointment to this key role marks the next important
chapter in FineLines development and the long running relationship
between FineLine and Sheerframe systems company L.B. Plastics.
FineLine began working with L.B. Plastics in the mid 1980s following the
systems companys acquisition of the UK operation of Knipping. Ever
since, FineLines close partnering with L.B. Plastics has helped
it become a dominant force in both the retail and commercial markets,
a relationship marked by a number of high profile contracts in recent
years, including Christopher Close for Wandle Housing and the significant
partnership agreement with Hyde Housing.
Under Peters leadership, FineLine has been pioneering in its approach,
being one of the first window fabricators in the UK to take advantage
of Sheerframes co-extrusion technology as part of its efficiency
improvement programme. Co-ex enabled FineLine to streamline production
at its compact Kent factory and help optimise use of its floor space to
deliver big cost savings.
Welcoming Simon into his new post, Peter Goee says, Simon takes
over a business that is in fantastic shape and one that is developing
continuously. In addition to the remarkable success in the retail and
commercial markets, we have made significant inroads into the schools
market with an approach that suits the needs of local education authorities
and head teachers very well.
Despite the current tough conditions in the retail market, the long term
outlook for FineLine is extremely positive. With L.B. Plastics
dominance in the newbuild sector, we are perfectly poised to capitalise
on the huge potential of the South Easts burgeoning housing market,
building on our already well-established position in this market. This
is set to kick off an exciting next phase of the companys development,
says Simon Foster.
A division of the Elliot Group Limited, FineLine has operated from its
current Rochester site since the early 1980s. As FineLines relentless
growth continues, the company took the decision in 2004 to construct new
purpose built offices on its site at Rochester, freeing up extra space
for window production and expanding capacity.
Masterdor
Creates a Solution to Part 'M' Compliance Within Existing Openings
Manse
Masterdor ltd says that it has created a solution to installing Part M
compliant wide door-sets into standard brick openings.
Housing providers across the country now have a simple and cost effective
solution to providing DDA compliant doors to residents without having
to alter brick openings in existing properties.
When properties are refurbished and new doors fitted, most door systems
decrease the opening width of standard openings conflicting with Part
M of the Building Regulations for wheelchair access. This means that with
most doors systems, expensive, time consuming and untidy alterations would
have to be made to a resident's home in order to create a compliant opening.
With a Masterdor, clear openings of up to 800mm can be achieved in standard
brick openings of 927mm (36 1/2 inches) present in the majority of UK
buildings.
Mike Hudson, Director Manse Masterdor ltd 'Time and time again we were
being approached by Occupational Therapists and disabled organisations
disappointed that such drastic changes were having to be made to resident's
homes to make them accessible. So we did something about it.'
Wendland
Gets into Fortress
Wendland
Roof Solutions has announced the recent addition of a prominent commercial
aluminium fabricator to its Styal Approved Network. Fortress Architectural
Systems of Seaham, County Durham, a heavyweight commercial supplier and
installer within the North East of England, commenced fabrication of the
Styal conservatory roof system in June 2005, entering the conservatory
roof supply market for the first time.
Fortress
Architectural Systems employs 26 staff and is based in a 33,000 sq ft
factory unit at Seaham. It currently turns over between £400,000
and £500,000 per month and says that it is renowned in the North
East as its foremost supplier and installer of aluminium windows and curtain
walling systems for schools, hotels and other commercial buildings.
The company has been examining the possibility of entering the trade conservatory
roof market for some time, says Neville Rodgers:
As an established aluminium fabricator, we already had the right
machinery and equipment in place to look at manufacturing conservatory
roofs in-house, and we had been looking for the right product to enhance
our trade portfolio. The Styal system fits neatly into our existing operation
and matches the high standard of quality we offer with all our products.
Iain McInnes, Head of Marketing at Wendland Roof Solutions says:
We are delighted to have Fortress on board, it is a highly respected
company and will add considerable value to our customer base.
The company hopes to gradually build up a network of installers across
the North East and is also looking at further investment in packing and
wrapping machinery to enable delivery further afield, into areas like
Scotland and the rest of Northern England. Its target is to achieve sales
of 20 30 roofs per week by Christmas 2005, with plans to increase
this figure to up to 50 per week by this time next year.
Join
Roto on the Road to Morocco
Roto
is offering motorcyclists within the fenestration industry the opportunity
to take part in a 7-day tour of Morocco in October this year.
Headed by renowned motorcycle adventurer, Nick Sanders, the tour will
take place between 13th and 20th October this year and will give the lucky
participants a chance to sample the sights and sounds of some of Morocco's
great cities.
Nick
Sanders has previously held the world record for riding around the globe
on a motorcycle and is currently in the process of making another attempt
on the record on a Yamaha R1. Nick's motorcycling experiences are second
to none; in addition to his solo exploits, he has organised and led groups
of enthusiasts on round-the-world adventures as well as tours to many
other countries, including America, Canada, South America and Morocco.
The trip is the brainchild of Roto's operations director, Adrian Vicker,
himself a keen biker, who has been inspired by his long distance riding
adventures in aid of Children in Need and other worthwhile causes. Adrian's
previous fund-raising efforts have seen him raise in excess of £10,000
with stamina-sapping rides around the British Isles and North America.
Adrian explains, It is true that I have drawn inspiration from my
previous riding exploits, but our planned Road to Morocco tour will be
much less arduous and will be more sight-seeing tour than endurance ride,
although there will be a serious charity fund-raising element to the venture.
I wanted to do something different to the golf days that festoon
our industry. I know there are a lot of serious bikers out there and this
event will give them a unique opportunity to enhance their biking experience,
make new friends and raise money for a good cause in the process. I have
already spoken to several people who have put their names down for the
tour and we are now looking for a further five bikers to join the team.
While we will not exactly be following in the footsteps of Messrs.
Hope and Crosby, we do hope to have some fun along the way! Nick Sanders's
experience means that we will be in the safest hands possible for the
tour and will assure us of some very enjoyable after-dinner conversations.
In addition to owning their own bike, anyone interested in joining Adrian
must make a £300 donation, all of which will go to Children in Need.
Bikes will be air-freighted to Spain in advance to maximise biking time
in Morocco. Freighting costs together with air-fares, ferries and accommodation
will be met by Roto.
Interested bikers who work within the fenestration industry and have a
few days free in October should contact Adrian Vicker by email at mailto:adrian.vicker@roto-frank.com
or on 01788 558561 or visit the company's website at http://www.roto-frank.com.
New
MD for Newstead
Newstead
Trade Frames has announced Adrian Lockers recent promotion to Managing
Director.
Previously Director and General Manager, Adrian has helped Newstead stay
ahead in an uncertain market.
Im obviously pleased, grins Adrian, but the reaction
of all the staff here has been fantastic although they wont
let me have a bigger office!
The Stoke based fabricator has outlaid £200,000 in machinery over
the last 12 months.
Adrian adds:
This investment is being repaid by high customer satisfaction and
loyalty, and a surge in new business.
'As Managing Director Ill be spearheading Newsteads drive
to be the best fabricator in the Midlands.
'If this ground-swell continues we wont have any problems reaching
number one!
Tel: 01782 641 642
Annual
Figures Confirm Carl F Growth
Tribute
has been paid in the Carl F Groups annual report to Carl F Petersen
Ltd. Market growth was achieved by the UK hardware supplier with a 12
per cent increase in turnover gained during the last financial year. A
key reason presented for success in a stagnating market was strong supplier
relationships providing the support and co-operation needed to survive
in a highly competitive market.
New
President for Steel Window Association
John
Chamberlain of Rea Metal Windows has been elected President of the Steel
Window Association, with Matthew Hahn of Steel Window Service & Supplies
as Vice President.
Speaking at the SWA's AGM in Central London, retiring President Peter
Clement of Clement Windows Group advised both the new officers that the
UK steel window industry was doing well in its specialist markets and
they could look forward to a bright future.
Tel: 020 7637 3571
Email: mailto:info@steel-window-association.co.uk
Proskills
- Skills Initiative Gears Up For Success
On
Wednesday, 6th July, Proskills, the new Government backed skills and training
organisation for the process and manufacturing industries, was recommended
to receive a licence to operate from the Education and Skills Secretary,
Ruth Kelly.
This decision is the culmination of a concerted effort from employers
across the manufacturing sector and gives the official go-ahead to Proskills
as a Sector Skills Council. As a result, personnel from supporting organisations
in the Print, Coatings, Building Products, Extractives and Glass industries
will join Proskills on 1st August. With experienced staff drawn from industry
and a board consisting of senior people from each of the industries, Proskills
is firmly rooted in the practical world of the sector and is determined
to achieve its aims: providing the authoritative voice of employers for
the sectors' training needs, defining existing skills gaps, ascertaining
skills priorities and developing standards and qualifications.
Proskills offers employers in the processing and manufacturing industries
a great opportunity, comments CEO, Terry Watts, By joining
together these five industry sectors, which have much in common both demographically
and in their regional spread, they will be stronger and more effective
in their dealings with Government. As a larger and unified organisation,
Proskills will be able to maximise Government funding as well as benefiting
from the economies of scale, both financially and organisationally. Together
these industries form the heart of UK manufacturing - they deserve a stronger
voice - Proskills will give them that voice.
Currently five industry groups are being formed, consisting of participants
in each sector. The groups will provide the organisation with a check
and balance, having the ability to question Proskills' activities and
its achievements. Each group will be chaired by an employer champion,
who will also be a Proskills board member. This will ensure that employers'
needs are kept at the top of the Proskills agenda.
Feedback from recent Proskills consultative Roadshows that visited sites
in the English regions as well as Scotland, Wales and Northern Ireland,
discovered a wealth of enthusiasm for the new organisation and a willingness
to get actively involved with the process. For further information please
go to http://www.proskills.org.uk
or email mailto:info@proskills.org.uk
D
R Services shows New Way to Anchor Glass Balustrades
Statutory
requirements to protect the public against being injured by the movement
of a sliding door can now be met through the use of a new low-profile
balustrade anchor system available from D R Services.
The new system, a cut-to-length aluminium shoe and dry fix gasket kit,
is intended to be used to install 12, 19 or 25 mm thick toughened/ laminated
glass without the use of any additional bracing.
Julie Jarvis, Director of D R Services, recounts: Since the Disability
Discrimination Act came into force, a lot of main entrance doors have
been converted to sliding operation. Such installations obviously facilitate
ease of access or egress to the less able bodied members of society, but
also introduce their own hazard.
As part of their duty of care to building users, anywhere there
is a sliding door, designers must now provide protection along part of
the travel to prevent injury to someone falling in its path. Our new aluminium
base shoe allows this requirement to be met in the most unobtrusive manner
possible.
The 100 mm high aluminium extrusion is held in place with mechanical anchor
bolts at preset intervals along its length. The 1100 mm high glass balustrade
is then retained using the dry wedge system supplied by D R Services as
part of the pack. The glass can also be demounted through the use of a
special tool provided to remove the gaskets.
D R Services can supply the new balustrade shoe with cloaking in virtually
any metal finish including gold, chrome plated, anodised aluminium or
brushed stainless steel. Matching end caps are also available.
Tel: 01992 447122
Email: mailto:info@drservices.co.uk
Profitmakers
True Costs Software is Difference Between Failure and Success
Traditional
methods of costing, such as rough and ready ratios based on standard price
lists are often used in window fabrication, but they can result in inconsistent
margins and a nasty profit surprise. Inadequate systems make it hard for
fabricators to calculate the true costs of labour and materials
and this affects profitability. MBN International Systems developed its
lean manufacturing ProfitmakerTM software to analyse the true costs of
fabrication. Sales and Marketing Director Mike Nagle explains: Rough
and ready ratios are proven to be inaccurate, thats why Profitmaker
doesnt use them.
Instead, Profitmaker works on an accurate Bill of Materials, and
an accurate Bill of Labour, which takes into account all the operations
the product goes through in the production cycle, and calculates the time
and labour needed to carry out each process: cutting, preparation, welding,
cleaning, hanging etc. All of these calculations go on behind the scenes
when the job is being keyed in thanks to the single entry design.
This isnt just a big saving; its a big factor in cutting errors
due to mis-keying crucial data. Do it once and do it right! Every job
in the production schedule and its current state is displayed, so you
can monitor work in progress in real time. Some customers describe the
Factory Monitor as the blueprint of their factory. Just by looking at
the screen they know where everything is and where it should be
- so they know whether theyre ahead or behind.
They also know exactly what it costs. When a job is priced, the
software not only shows when the operation is due but also how many work
centres and operatives are required for any given day. Once a raw material
price list from suppliers is changed, the system is updated automatically
keeping the fabricators prices correct. Its as simple as that.
Fabricators can plan ahead, knowing their true costs. Profitmaker Software
puts you back in control of costs and profitability. At a time when selling
prices are coming under intense pressure, knowing your true costs can
make the difference between failure and success.
Tel: 0870 241 3089
Web: http://www.profit-maker.net
Securistyle
urges Fabricators to Take Responsibility not Risk
Window
hardware manufacturer Securistyle has launched a campaign to ensure that
fabricators and installers put safety at the top of their business agenda.

Ken
Evans, national specification sales manager at Securistyle says: Over
recent years there has been a gradual but important change in the way
in which fabricators and installers are required to approach the issues
of safety. They must be aware of all the current regulations, standards,
controls and guidance that apply to their field.
They have a duty of care to supply products that are safe and suitable
to use in their designed environment. Failure to do so, as ignorance of
regulations is no defence, could have serious consequences for all concerned.
Where windows are involved, the hardware and furniture fitted can
play a large part in ensuring compliance to the required levels of safety
and security. The regulations and codes of practice, which detail many
of the requirements, have been upgraded in recent years. It is important
that window fabricators and installers keep up to date with these changes
and not assume that by satisfying one regulatory body then all of the
obligations are being fulfilled. We have launched a campaign called Responsibility
Not Risk to encourage everyone within the window industry to put
safety first and more information is available on our website.
Windows are a key element within the construction industry and whether
you are talking about replacement or new build, the window manufacturer
is subject, like everyone, to the price pressures of a highly competitive
market place. Even if you are operating under a self-assessment scheme,
like Fensa for example, which does not apply to commercial premises or
new build properties, non-compliance isn't worth considering. Safety is
not an area where you should look to compromise.'
Securistyle has produced a free wall chart detailing the relevant Building
Regulations for correct window hardware specification and installation.
For your free copy of the wall chart call Maria Fatica at Securistyle
on 01242 221200 or visit http://www.securistyle.co.uk.
Trade
Composite Doors Launched by Ashford Windows
In
response to the growing market for composite doors, Ashford Windows Ltd
has launched its established Norfolk Door range to trade customers with
a fast turnaround and bespoke service tailored to their needs.
Rising
demand generated by increasing awareness among homeowners of the low-maintenance,
thermal efficiency and performance benefits of composite entrance doors
has led the Norfolk-based company, a Network Veka fabricator, to make
its high performance range, already successful in the commercial sector,
available to trade fabricators and installers.
What the company says sets the Norfolk Door range apart from its competitors
is the considerable time and money invested by Directors Keith Lawrence
and Mick Neale in developing what they believe is a market-leading composite
door utilising the best aspects of proven current design and technology.
The door uses matching PVC-U for the door skin, frame and glazing cassette,
solving the perennial problem of matching colours within the doorset.
By using the same material and colour, to ensure colour and thermal stability,
there is no conflict between differing materials which allows the complete
door construction to work in harmony, contributing to product longevity
and reliability in use.
Recent investment totalling more than £750,000 at the 21,000 sq
ft North Walsham site includes a new vacuum former, CNC machine and foam
injection facilities to produce a robust, durable door that will withstand
the most challenging of conditions.
Explaining the rationale behind the range, Mick says: 'We took the best
features of composite doors and incorporated these into the development
of the Norfolk Door to meet our own unique and exacting design requirements.
The result is a high quality, yet cost-effective door range that offers
trade customers the ability to boost their businesses in an exciting,
profitable and growing market sector.
'We believe our product, backed with excellent and responsive customer
service, will be very well-received by both our existing and trade customers.'
Built to comply with PAS 23 and PAS 24, the practical design solution
incorporates a reinforced frame with a high-density CFC-free PU foam core
of 80 kg m2 for superior strength and dent resistance. The door will accept
all makes of hardware, multi-point locking and security devices, such
as Entry Guard to resist intruders.
Guaranteed for ten years, all doors come with double weather seals to
give excellent performance in airtightness, watertightness, thermal and
acoustic insulation. Available in five styles, the 2mm PVC-U skins are
vacuum-formed to replicate the look of a traditional timber door, but
with none of the associated drawbacks of wooden doors, such as warping,
rotting or splitting.The through-colour skins are scratch-resistant and
available in white, red, blue, green, rosewood or cherry wood and choice
is enhanced with 24mm PVC-U glazing cassettes in a selection of over 50
glass patterns.
The company says that installing a Norfolk Door is simplicity itself.
Doors can be supplied as pre-prepared slabs only or as a complete door
set, complete with frame, furniture and glass ready to fit. Compliant
with all BSI requirements, a low threshold is also offered to meet Part
M Building Regulations.
Customer service extends to much more than merely supplying a high quality
product. With a commitment to deliver from order confirmation in three
weeks, every door is made-to-measure and delivered shrink-wrapped and
fitted with corner protectors so it reaches the customer in 'factory-fresh'
condition.
As an established window and door supplier with more than 20 years solid
experience in the marketplace, Ashford Windows is confident that its Norfolk
Door range will exceed customer expectations in terms of design, aesthetics
and service. For further information on the Norfolk Door range, contact
Stuart Mack on 01692 500432.
PVC
lndustry Sustainability lnitiative Gathers Momentum
Vinyl
2010 recently launched its fifth and most detailed Progress Report to
date. The report focuses on 16 major waste management schemes and other
challenging projects throughout Europe. This reflects the deep commitment
of the PVC industry and the progress made by Vinyl 2010.
Vinyl 2010, putting into action the Voluntary Commitment of the European
PVC industry, is a 10-year plan to achieve sustainability throughout the
PVC lifecycle.
It delivers against clear targets, especially on the use of lead-based
stabilisers and on post-consumer recycling. Progress is reviewed by independent
auditors and a Monitoring Committee including representatives of the European
Commission and of the European Parliament.
Some highlights in the report are:
Achievement one year ahead of schedule of the target to reduce
consumption of lead stabilisers by 15%;
Near completion of a new 50,000 tonnes-a-year feedstock recycling
plant in Stigsnaes, Denmark;
Completion of a feasibility study concluding that PVC waste from
buildings can be employed to produce light concrete for use in certain
building applications.
While progress was steady, Vinyl 2010 also saw a paradoxical challenge
on PVC waste management. 'Recycling technology is now in place thanks
to research, careful planning and heavy investment,' said Jean-Pierre
De Greve, Secretary General of Vinyl 2010. 'However, the challenge is
waste availability because of collection cost, increasing re-use of old
products such as window-frames, and demand for waste from Asia', he added.
To encourage a steady supply of PVC waste for recycling, Vinyl 2010 launched
two new pan-European collection projects in 2004:
Roofcollect, a collection and recycling initiative for end-of-life
roofing membranes;
Recovinyl, a scheme to provide financial incentives to support
the collection of end-of-life PVC products such as pipes, window profiles
and shutters.
Web: http://www.vinyl2010.org
Every
2nd Window in Eastern Europe will be Made out of PVC by 2007
The
window market in Central and Eastern Europe is beginning to recover. A
growth of 2.6% last year was the first step in a positive direction. This
trend should continue with even higher growth rates in the next few years
according to the new study from InterConnection Consulting Group.
In 2004, the window market in Central and Eastern Europe showed the first
signs of recovery in 4 years. Compared to 2003 the quantity of sales grew
by 2.6% to 8.4 million units. On a value basis the growth was even stronger
(3.1%). One reason for this was the continuous improvement of the real
income situation of the new EU-member states, whose demand for top-quality
windows continues to increase. Even higher growth rates are expected in
the Eastern European window market in the next few years. In 2007, the
window market in the 5 CEE countries will have reached the same size as
the German market.

There are some differences in the growth rates between the various countries.
The window market in Poland was the only one to go another year without
any growth (-1% in quantity). Compared to the previous few years, however,
the loss was only slight. All of the other countries showed positive development,
with the Czech Republic at the top (9.9% growth).
Regarding materials, PVC was clearly the favourite. In 2004, almost 48%
of all windows sold were PVC. PVC windows are favoured over the others
because of their relatively low price, but also because they are low mainte-nance
and have a good cost/performance ratio. Their share in CEE-5 will reach
50% by 2007. In Po-land and the Czech Republic PVC windows already account
for over 50% of all windows sold. While most manufacturers still
swear by PVC, the first signs of saturation are already noticeable,
says Maria Fürhacker, Market Analyst at InterConnection Consulting.
There are far too many PVC window manufacturers.
Wood-aluminium combinations is the strongest growing segment in Eastern
Europe. While the turnovers of PVC and aluminium windows increased approximately
5-6% per year, and wooden windows gained 2%, the value of combinations
will grow on average 11% per year in the period 2003-2007. Nevertheless,
this material group still makes up only a small share of the window market
(2004: 3.2%).
Aluminium is very popular in the non-residential sector. Therefore, the
development of market share is coupled with the future development of
this sector, which in the next few years will exhibit good growth rates.
The rule applies in Eastern Europe too that aluminium windows are always
used when the architect has a say in it. However, the competition on the
part of the cheaper PVC windows is also extremely strong in the non-residential
sector.
PVC, aluminium and combinations have relentlessly displaced wood from
the market. The market share of wooden windows declined greatly in the
last few years and the future prospects are not much better. Nevertheless,
wood is not out of the windows market. The request for top-quality wooden
windows is increasing. Consumers appreciate good quality. They attach
great importance to the good appearance of the window. The target group
that can afford the products has clearly increased and here the manufacturers
see a gap in the market that they can fill with high-quality wooden and
combination windows, says Fürhacker.

Evidence
for this is the growing sales volume, although it cannot keep up with
the growth rates of other material groups. Consequently the loss in the
market share of wood will decelerate but not stop.
The
general trend towards indirect sales has continued in the last few years.
Approximately 40% of windows are currently distributed by specialists
or DIY stores, but there are still big differences between the countries.
While more than 1/2 of windows in Slovenia are still sold directly by
the manufacturer, indirect sales in Poland will soon reach 50%. In the
next few years the indirect distribution channel will develop further,
though only at a slow pace.
The largest window manufacturers could register another successful year.
In Poland the top 5 companies could increase their quantity as well as
their value market share, mostly at the cost of the medium-sized and smaller
manufacturers. In the Czech Republic there were displacements in the top
3 spots, and in the Slovenian market there is a new market leader.
*CEE-5: Poland, Czech Republic, Hungary, Slovakia and Slovenia
The IC MARKET TRACKING WINDOWS IN MIDDLE AND EASTERN EUROPE 2005 is a
detailed market and branch analysis of the 5 most important Eastern European
window markets (Poland, Hungary, Czech Republic, Slovakia and Slovenia).
It contains market figures in amount and value for 2002 2004, forecasts
up to 2007f, as well as detailed turnover and sales figures, company portfolios
and market shares of the top 10 suppliers in each of the 5 countries.
The study is available immediately from InterConnection Consulting Group.
IC MARKET TRACKING® WINDOWS IN MIDDLE AND EASTERN EUROPE 2005
PUBLISHED: JUNE 2005
SIZE: 600 PAGES,
AUTHOR/CONTACT: MARIA FÜRHACKER
PRICE: EURO 4.900,-
TEL: +43 1 5854623 0 FAX: +43 1 5854623 25 MAILTO:FUERHACKER@INTERCONNECTIONCONSULTING.COM
Haffner
Machine is 'Your Perfect Employee'
The
latest marketing campaign from Haffner GB Ltd promotes the companys
popular SBA cutting and machining centre as the perfect employee.
Why, because the machining centre is reliable, dependable and is available
for work twenty-four hours a day, seven days a week. Furthermore the machine
can produce the output of up to four members of staff which solves all
too common labour shortage problems.
This
direct approach of introducing the machining centre immediately caught
the eye of Lytham Windows who, due to increasing customer demand, needed
to increase its manufacturing output without recruiting additional manpower.
As a result of the companys enquiry, Blackpool based Lytham Windows
was invited to Haffners headquarters in Germany. During the factory
visit, the company was able to establish, first hand, the technical innovation
that goes into the SBA cutting and working centre coupled with the extensive
fabricator back up and support that Haffner actively endorse. Furthermore,
approximately 80% of all machining parts are manufactured directly by
Haffner so there is limited outsourcing from third party suppliers which
ensures reaction times are immediate an important consideration
for time-pressed fabricators.
Having recently taken receipt of the machining centre, Lytham Windows
is delighted with its purchase. Ted Kirkham, Factory Manager stated, The
machine is very impressive. We are confident that our production output
will double which will allow us to meet the growing demands from our customers.
Furthermore, we have been extremely impressed by the improvement in overall
product quality. Haffners marketing campaign may sound like an over-used
cliché, but the machining centre surpasses everything it claims
to do.
Lytham Windows manufactures quality windows, doors and conservatories
for the trade and retail markets from the companys site in Blackpool,
Lancashire. For more information call 01253 762881.
For more information on the SBA cutting and Working Centre from Haffner
contact Dave Thomas on 01785 814032.
Email: mailto:dave.thomas@haffnergb.co.uk
Triple
Celebrations for Kingswood
It's
a triple celebration for Devon based Kingswood 1980 Ltd. Not only
is it our 25th anniversary, explains Director Neil Cockings, We
have also moved into new premises and have just secured our third year
of partnering with Mid Devon District Council. This year's contract will
involve fitting the Mustang® continuous aluminium guttering system
from Aluminium Roofline Products to 120 properties.
We have also been awarded a £30,000 contract at HMS Raleigh,
the main training centre for new naval recruits at Torpoint. In addition
to this prestigious contract at HMS Raleigh we have secured contracts
for three branches of Tesco in New Malden, Windsor and Swansea. We started
offering Mustang® 10 years ago as an additional service, but it's
been so successful for us; we don't use anything else on our seamless
installations.
For more information on Aluminium Roofline Products from ARP call Greg
Coetzer on 0116 2894400.
Web: http://www.arp-ltd.com
Pioneering
Sustainability Project Reports Findings
A
report, examining ways industry and government can work together to achieve
the practical application of the principles of Sustainable Consumption
and Production (SCP), has been published.
The 'Changing Patterns Project', jointly undertaken between the Department
for Environment, Food and Rural Affairs (DEFRA), the Department of Trade
and Industry (DTI) and the British Glass Manufacturers' Confederation,
highlights a number of political, social, economic and technological developments
that could be implemented to improve SCP within the UK glass sector.
The report focuses on container manufacture, consumption and recycling;
and the thermal glazing supply chain. It identifies key barriers and enablers
of sustainability. Lessons learnt will be used in work with other sectors.
The report identifies unintended conflicts between existing environmental
legislation, for instance, between the Climate Change Levy and UK manufacture
of energy saving glass products and legislation which removes good recycled
glass from the remanufacturing stream thus reducing potential carbon savings.
It recommends that to encourage carbon dioxide reduction, the manufacture
of energy saving glass products should attract carbon credits. It also
recommends a number of ways of increasing container glass recycling from
domestic and commercial premises and collection and further use of glass
from demolition sites.
Commenting on the report's findings, British Glass director general David
Workman said: The reality is that there is much common ground between
industry and government. Glass industry stakeholders have made significant
progress in reducing the amount of energy and CO2 associated with the
supply chain. This has resulted in environmental, social and economic
benefits.
Through innovative research and development, the manufacturing sector
has produced products which are not only world beaters but are in themselves
capable of reducing adverse environmental impacts.
He added: Through extensive investment, manufacturing has become
highly efficient and the UK's performance will stand favourable comparison
with the rest of the world.
We believe that by forming a much closer collaborative relationship
with government we can deliver further elements of this sustainability
programme which will meet the needs of the environment, the wider community,
the industry itself and the people who derive their employment from it.
A copy of the report is available from Changing patterns at
http://www.britglass.org.uk/Industry.Publications.html
or from Chris Holcroft at British Glass. Tel: 0114 290 1850.
Give
Yourself a Name
Derek
Vaughan, Managing Director of one of the leading trade associations, The
UK Trades Confederation stresses the importance of SMEs having an individual
identity to enhance their place in e-business.
There
are approximately 3.75 million small to medium sized enterprises (SMEs)
in the UK making them an important sector in UK business. However SMEs
have limited resources and budgets compared with bigger companies and
it is often difficult to compete and to be recognised. Therefore it has
never been so important for SMEs to have an individual identity to enhance
their place in the market through branding and having an online presence.
It is imperative that SMEs overcome their fear of technology and have
a user friendly website to improve productivity, credibility and communications
with customers.
Entering e-business might sound terrifying for some SMEs and expensive,
this is not the case as you can achieve an effective online presence if
you start small and not fall into the trap of 'running before you can
walk'.
First of all choosing a name for your business is important, it adds credibility,
brand recognition and above all else selling potential as no one wants
to deal with a company that doesn't have a name. Don't just think because
you are small you cannot have a logo which can be used on business cards,
website and company stationary. Imagine if you were employing someone
yourself, the normal procedure is to look at their website as a measure
of their credibility, also you would expect to be able to communicate
with them via email. Having your company name as your domain name is crucial
to the success of your website as it not only creates a good first impression
but makes it easier for potential customers to find you on the Internet
and will create more traffic to your site.
Finding a domain name is difficult as there is so much competition but
keeping it short, memorable and easy to spell will all increase brand
recognition. Also make sure you do some research before deciding on your
domain name, check if there are any other similar domain names on the
Internet and if so are they direct competition as you wouldn't want customers
going to their sites instead.
Building a good website doesn't mean the bigger the better, small websites
are successful if they are simple, informative and up to date. Many SMEs
think they have to spend huge amounts on building a website that in time
may be unmanageable and costly to maintain. A website that is effective
is one that works, as there is nothing more frustrating than pages not
appearing or it not functioning properly. Visitors to your site expect
to be able to find information quickly, be able to contact you and feel
secure.
Creating a personality for your business online can also be easier for
SMEs if a modest simple approach is taken, as creating a 'traditional
local shopkeepers feel' where customers are given an honest, flexible,
reliable service that is value for money, will place your business higher
in the market place than if you invested in a flash complicated website.
Adding endorsements from existing customers or businesses that you have
supplied to can also increase your credibility and will make your website
more personal.
Choosing a web package or web designer can be difficult for SMEs due to
lack of resources, bigger companies have the luxury of being able to take
time choosing a web designer and will ask several web design companies
to pitch. However if you are a smaller business this maybe more difficult
due to financial and time constraints. If you are going to go down the
DIY route then do make sure you ask for free trials as you could spend
a huge amount of money on a self design web package only to discover you
don't have the technical ability to make it function or maintain it. There
is an abundance of web design companies that are eager for your business
and your money. One of the main problems is that web design companies
tend to blind you with web design jargon which you may not understand
and they will lure you into maybe spending more money on your website
than is needed. This also may result in you having a website that you
don't understand or can manage: therefore you could incur most costs to
maintain or update it. A good idea is to search the Internet for other
SMEs in the same field so you can get a feel for what you want to achieve
and contact them for their web designer details.
Once you have decided on your web package or designer and have a company
domain name take some time and research your market. Ask yourself the
following questions:
* Who is my target audience?
* What type of customers do I want to attract?
* What is my key message?
* Am I a worldwide business or just UK?
* If I am trading online where can I deliver my goods or service?
* What resources do I need to fulfil orders and deliver?
With the Central Government driving local authorities to become more effective
at procurement to source better value and lower priced deals to operate
a mixed economy of service providers including SMEs, it has never been
a better time to market your business to Local Government. Every year
£140bn of projects are up for grabs and the government is keen to
support and involve SMEs into the equation to benefit the economy and
the community by keeping people employed.
SMEs that are able to trade online and are accredited are more likely
to be considered, therefore it is important to consider this when building
your website. Within the next two years every Central and Local Government
Department will be able to 'trade' electronically with its suppliers as
advised by the National E Procurement Project. Therefore, SME's that are
web enabled and can accept orders or take payments online, will stand
a better chance of selling to the government and reduce the risk of late
payments from 30/60 days to 2/3 days.
Therefore, whether you are wanting to market your business to the government
or the public, it is essential that you have an online presence, a domain
name and brand recognition to enable you to compete 24 hours.
The UK Trades Confederation is making a financial commitment to all its
members by offering a new service which includes free web design, free
hosting, free domain name and free email functionality.
For more information please call on 020 8842 4442
Email
mailto:mail@uktc.org
Web:
http://www.uktc.org
UK Trades Confederation bio
The UK Trades Confederation exists to help members increase their business,
protect their company and reduce overheads. This is achieved through an
extensive range of benefits and services that are continually reviewed
and updated.
Membership of the UK Trades Confederation provides businesses with a recognised
accreditation and customers with the peace of mind of knowing that you
are dealing with a company that cares about its image and standards.
In addition, the Confederation provides up to the minute and invaluable
information to its members on issues ranging from latest legislation to
advice on running your business.
Over
a Million Employers Urged to Tackle Age Discrimination Now
A
high profile partnership of industry bodies, government departments and
employer representatives have launched a new national campaign. The campaign
will promote best practice and help employers 'Be Ready' for legislation
on age discrimination, scheduled for October 2006. The Age Partnership
Group (APG) is currently mailing over 1.4 million newsletters to employers,
outlining best practice information to help them create an age diverse
workforce.
BBC TV and Radio 4 presenter, John Humphrys, is supporting the APGs
campaign. He stated:
'Employers who ignore the wealth of experience shared by older workers
are making a big mistake. They should be grabbing it with both hands.
Whats more, with new laws being introduced in 2006 they will have
no choice but to adopt age positive practices whether they like it or
not. So why wait? Get on the right side of the law and benefit from it
at the same time.'
The APG is targeting information towards helping small and medium businesses,
managers and HR professionals, and outlining some of the benefits to business
of employing an age diverse workforce. A free 'Personnel Organiser' and
CD Rom dispelling myths about age, providing top tips, case studies and
sources of help, is available to callers from a dedicated orderline.
The APG partners in England include: Acas, Association of British Insurers,
The Association of Chartered Certified Accountants, British Chambers of
Commerce, Chartered Institute of Personnel and Development, Chartered
Management Institute, Confederation of British Industry, Department of
Trade and Industry, Department for Work and Pensions, EEF, the manufacturers
organisation, Employers Forum on Age, Employers Organisation for local
government, Federation of Small Businesses, HM Revenue and Customs, Institute
of Directors, National Association of Pension Funds, Small Business Service,
Society of Personnel Officers in Government Services and Trade Union Congress.
Other groups represent the APG Wales and Scotland and further information
can be found on the APG website.
Employers can request information direct from the APG by calling a free
order line on 0845 715 2000 or emailing mailto:apg@isky.co.uk.
Further information can be found at http://www.agepositive.gov.uk/agepartnershipgroup
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