Welcome to THE GL@ZINE News 25th February 2003

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Chubb Audited Preliminary Results for the year ended 31st December 2002

Chubb plc, the worldwide security services provider, has announced its audited Preliminary Results for the year ended 31st December 2002.

2002 Highlights

* Total Group sales up 6% to £1,501.6m (1)
* Profit before tax on continuing operations of £110.1m (2001:£105.3m) (2)
* Statutory profit before tax of £41.7m (2001:£6.5m)
* 50% improvement in cashflow from operating activities to £231.3m
* Working capital to sales ratio down to 6.7% at 31 December 2002 (2001:10.1%)
* Adjusted earnings per share 9.0p (2001:9.2p) (2,3)
* Proposed final dividend 1.55p per share making 2.35p per share for the full year, up 4.4% over 2001
* Net debt down by £38.6m to £472.8m
* Interest cover increased to 4.3x (2001:4.0x) (4)

1 Continuing operations at constant exchange rates. At actual exchange rates the increase was 4%. Comparisons with prior year numbers restated to constant exchange rates have been provided in order to facilitate an understanding of the underlying trading performance.
2 Profit before tax and adjusted earnings per share are stated prior to acquisition reorganisation costs, exceptional items and goodwill amortisation.
3 Basic earnings per share 1.1p (2001:loss 2.4p).
4 Interest cover is expressed as a multiple of operating profit before acquisition reorganisation costs and goodwill amortisation.

The Board of Chubb plc announced on the 19th February that Jonathan Findler, previously Deputy Chief Executive and Chief Financial Officer, has been appointed to the position of Chief Executive of Chubb plc with immediate effect.

Sir Robert Horton, Chairman said:
'Jonathan has been instrumental in driving some of the changes in working practices at Chubb over the last two years. I am confident that the combination of expertise and pragmatism that he will bring to the role of Chief Executive will help Chubb build on its current position, both exploiting the opportunities and addressing the challenges in our markets.'

Jonathan Findler, said:
'The majority of our businesses have delivered strong growth and gains in market share. Whilst extremely encouraging for the future, this progress has been constrained by challenging trading conditions in Asia Pacific where recovery programmes are already underway.

'We are now in a better position to fulfill our ambition to build the world’s leading portfolio of security services.'

Download the report here.


Assa Abloy Report for the Fourth Quarter of 2002 (Year-End Report)

* Sales increased 3% for the quarter, 12% in local currencies, 2% organic growth
* Income before tax increased 17% for the quarter and 23% for the full year
* Operating margin, EBITA, was 14.6% for the quarter
* Strong operating cash flow of SEK 994 M for the quarter and SEK 3,525 M for the full year
* Successful integration of Besam - many collaborative projects initiated



Sales and Earnings
Sales for the fourth quarter increased by 3% to SEK 6,389 M. In local currencies the increase amounted to 12%. Acquired units contributed 10% to the increase in volume. Organic growth was 2%. Exchange-rate effects affected sales negatively by SEK 543 M compared with the fourth quarter last year.

Sales for the full year 2002 totaled SEK 25,397 M, which represents an increase of 13%. Organic growth was 2%. Acquired units contributed 15% to the increase in volume. Exchange-rate effects affected sales negatively by SEK 876 M compared with 2001.

The Group's income before tax for the fourth quarter increased by 17% to SEK 547 M (4691). Exchange-rate variations when translating foreign subsidiaries' earnings affected income negatively by SEK 52 M. Operating margin before goodwill amortisation was 14.6%. The Group's integration and rationalisation projects are proceeding successfully. The quarter's results include one-off costs of around SEK 50 M associated with the coordination of certain production in Europe and the USA.

The Group's income before tax for the full year increased by 23% to SEK 2.015 M (1,6421). Exchange-rate variations when translating foreign subsidiaries' earnings affected income negatively by SEK 88 M.

Earnings per share after tax and full conversion amounted to SEK 1.00 (0.861) for the quarter, an increase of 16%. Earnings per share after tax and full conversion but excluding goodwill amortisation amounted to SEK 1.65. For the full year, earnings per share after tax and full conversion rose by 18% to SEK 3.53 (2.981), and earnings per share after tax and full conversion but excluding goodwill amortisation amounted to SEK 6.13 (5.391). Cash flow per share for the full year was SEK 9.08 (8.071) per share.

In the fourth quarter operating cash flow before tax and company acquisitions totaled SEK 994 M (855), which represents 182% of income before tax. Cash flow for the full year was SEK 3,525 M (2,338). Initiatives to simplify work flows, improve control of material and coordinate production are contributing to the strong cash flow, and there is significant potential for further improvements.

Development of the Subsidiaries
The Scandinavian units increased sales by 1% for the quarter, and the increase for the full year was 3%. Margins are continuing to improve. The launching of new higher-security products is continuing, among which the CLIQ cylinder is arousing great interest. Norway is generally reporting the strongest rises, although even there growth weakened somewhat in the fourth quarter.

The quarter's sales in Finland were comparable with those for the fourth quarter last year, while for the year as a whole sales increased by 1%. Coordination of Abloy's and Besam's sales and service of door automatics is underway, which will result in Abloy becoming the first Group company able to offer complete door solutions.

Development in Central Europe is still weak for the quarter and for the year as a whole sales were 1% down on last year. The ongoing reconstruction programme is proceeding according to plan. The total cost will amount to EUR 7 M, and it is expected to result in a significant improvement in earnings in 2003. The corresponding cost for the period amounts to about EUR 3 M. Integration of the German fittings manufacturer Melchert is proceeding as planned.

South Europe increased sales for the full year by 1%, although there was a slight downturn in the fourth quarter. The French units reported increased sales and margins. Integration of TESA in Spain is proceeding well; operations have been combined with those of AZBE, the Group's other Spanish company. The Italian companies increased their focus on the home market, and the winding up of unprofitable exports will lead to rather lower growth in the short term. The operation to reduce working capital is highly successful and cash flow in the region is generally very strong.

Sales in Great Britain rose by 1% for both the quarter and the full year. The new business strategy by which the three brands Yale, Chubb and Union each focus on their own market segment has now been implemented. Major projects that involve many of the Group's products are handled by a joint organisation, Union Design Centre. Car lock production in England has been moved to the sister company FAB in the Czech Republic, which is expected to produce significant improvements in income.

Growth for the North American operations amounted to 2% for both the quarter and the full year. Weakening in the commercial market segment seems to have leveled out. Growth in the electromechanical and high-security segments is good. Some softening can be noted in the institutional segment but the large proportion of aftermarket sales and an increased focus on security are having positive effects. The cessation of door-frame manufacture in Oklahoma has been accomplished and production has moved to Currie's production plant in Mason City. Rising margins have thereby been maintained despite the weak market. Emtek's successes in the private market are continuing, with highly satisfactory volume and margin growth. The Mexican and Canadian units are developing well.

Australia and New Zealand increased their growth rate to 13% in the fourth quarter, and sales for the full year rose by 10%. In Australia sales to the private market in particular are rising strongly, while Interlock in New Zealand is mainly increasing its sales to OEM customers in Asia and America. All companies in the region report significantly increased income.

New Markets showed good growth of 10% for the quarter. For the full year sales increased by 4% after a weak start which saw the elimination of unprofitable products. Growth is especially good in South Africa, Brazil and eastern Europe. Mul-T-Lock is also now reporting increasing volumes since the company's sales on the Asian market stabilised. Cash flow and income both improved significantly.

The hotel segment has again weakened to some extent, probably because of the risk of war in the Middle East. For both the quarter and the full year sales fell by 10% compared with last year, but at the same time income improved. The Group's marketing to the hotel segment with the, Elsafe, Timelox,VingCard and Inhova brands has now been coordinated through a new organisation, Assa Abloy Hospitality. This is expected to increase the Group's effectiveness when dealing with the large international hotel chains.

Growth in the Identification sector remains strong, increasing to 19% during the quarter and totaling 10% for the year. The rise is linked to a generally increased focus on security and increased demand for electronic access-control systems. A number of successful product launches have also been made.

The integration of Besam is continuing to go well. Despite a weak market, especially in the trade segment in the USA, the company reports increasing margins. The operation to coordinate the Group's sales to major customers is ongoing and Besam will play an important role in this.

Other Events

Disputes
Assa Abloy's dispute regarding VingCard's liability to pay damages to Merrimac, for which SEK 166 M was reserved in the 2001 accounts, has been finalised in line with the earlier judgment. However, thereafter another company, Ibertech, has sued VingCard based on the same contractual dispute. Ibertech is a sales company for the restaurant market which had a sales agreement with Merrimac. Settlement negotiations are ongoing and it is still too early to estimate the final outcome of this dispute. No reservation has therefore been made in the accounts.

In the 2001 Annual Report Assa Abloy reported a dispute in which the former owner of Mul-T-Lock was claiming a sum of about USD 45 M. After Assa Abloy won an important interim court judgment in Tel Aviv, the parties have come to a settlement without significant net cost for Assa Abloy.

Outlook for 2003
Assa Abloy's development prospects are substantial. The Group's strong position and security-driven growth, the increased need for user-friendly locking solutions, the potential for continued rationalisation and the consolidation of the lock industry create conditions for continued good development of volumes and profit.


Glass Processing Days Final Programme

Glass Processing Days is the largest, non-profit and non-commercial, global automotive and architectural glass industry conference. It is organised every other year, the next one taking place from June 15-18th 2003.

The goal of the GPD conference is to collect and distribute information and to create networking opportunities between research institutes, universities, and the global glass industry decision-makers. Participant profile of the GPD 2001 shows that over 70% of the delegates were managers or held a higher position in their organisation. Download a (650K) 24 page prospectus here.

GPD programme
GPD 2003 has received a record number of presentations, over 260, which is over 40% more than in GPD 2001. Please see the enclosed brochure for the conference programme.

Short Courses
As always several Short Courses are organised prior to the actual conference, on 13-15th of June. All but one of a total of 20 courses will be held in Tampere Finland. The short courses are one or half day courses, for smaller groups, concentrating on one specific topic, answering the delegate's questions and up-dating the latest know-how. Please see the brochure pages 13-15 of the detailed programme.

Social Programme
Glass Processing Days is also known for its interesting and versatile social programmes. We have been introducing the participants to the Finnish gastronomical delights and entertainment on beautiful, light northern summer evenings, in the land of the midnight sun.

Contact: Mrs. Anita Tihveräinen
Tel. +358 3 372 3240
Email: mailto:anita.tihverainen@tamglass.com


Audit Commission Shares Association's Fears About School Buildings

The Audit Commission's report 'Improving School Buildings' reinforces concerns raised by the Construction Products Association in its recent study 'Achievable Targets? Is Government Delivering?'.
 
Commenting on the Commission's findings, Allan Wilen, Economics Director, said: 'This detailed survey of Government spending on school buildings has confirmed the Association's fears. The Government is putting huge amounts of funding into improving the nation's school buildings. It must ensure that the money is used effectively and that it goes to the schools where there is the greatest need.
 
'The Audit Commission has found that most LEAs do not know with sufficient accuracy how much investment is still required to provide a good learning environment. In particular asset management planning by a quarter of local authorities was deemed unsatisfactory, threatening the effective use of resources to tackle the £7 billion repair backlog. Over the ten years up to 2005/06, central Government investment in school buildings will have risen from £0.6 billion to £5.1 billion. The Government has a duty to the taxpayer to ensure that this additional funding for building repairs and maintenance are used effectively.
 
'We fully support the Audit Commission's recommendations that the Government should better monitor how LEAs are spending their building resources. Ministers have not given adequate attention to this matter, arguing that they do not want to put undue bureaucratic burden on local education authorities. We believe that, as part of its forthcoming review of its funding system, the DfES should annually publish the findings of Councils' Asset Management Plans. Better monitoring should ensure that the investment is going to schools where there is the greatest immediate need and more generally should verify that schools are spending enough to protect the condition of their buildings for the longterm. 
 
'The Audit Commission also warns that obtaining value for money from investment in buildings works is becoming more difficult. We are keen to work with Government to show how early involvement of construction product suppliers in the construction process can offer significant efficiencies through the use of standardised products and the use of innovative products and techniques, including off-site fabrication.'

Audit Commission report: 'Improving school building'
Summary:  Substantial extra money is being invested in repair and improvement. This is making a real difference to the quality of school buildings.  The report makes recommendations to the Government, LEAs and schools about ways to improve the educational impact of the continued investment.
 
Government should:
* Re-examine funding arrangements and allocate more of the capital resources to take account of building need
* Reduce the fragmentation of funding streams for school building improvement.

LEAs should:
* Address the inadequacies of the property services available to schools
* Improve the quality oand value for money of building  works
* Monitor school investment in their buildings

Schools should:
* Link their building planning to their educational priorities
* Spend sufficient funds from their school budgets to protect their buildings

The full report is available from http://ww.audit-commission.gov.uk or a printed copy can be ordered by telephone: 0800 502030


Housing the People - Growing the Economy

Housing in England has received a multi-billion pound boost as a major part of the Government's drive to tackle deprivation and shortage of affordable housing by delivering sustainable communities for all.

The £22bn package, announced on 5th February by the Deputy Prime Minister, John Prescott, marks a critical step change in delivering the supply of high quality, affordable housing; reforming the planning system; reversing the causes of decades of low demand and abandonment; and ensuring all social housing reaches a decent standard by 2010.

Mr Prescott said the transformation of housing was based on putting people first.

'We have to think about housing and communities together. You cannot build communities without decent housing. This is a plan focused on the real needs of real people throughout the country.'

During the next three years £5bn will be invested in new affordable housing, including £1bn provision for key workers. There will also be a new focus on private home ownership and new proposals to bring empty properties back into use.

At least £2.8bn will be allocated towards bringing all council housing up to a decent standard; £500m will be used to revitalise areas of low housing demand and abandonment, especially in the North and Midlands; £259m to tackle homelessness; and legislation to deal with bad landlords through a licensing system.

Additional investment to ensure decent social housing is supported through £2bn for Arms Length Management Organisations (ALMOs); £685m further credits for refurbishment with Private Finance schemes, as well as making stock transfer accessible to more councils by removing many of the barriers that prevented it from being used.

The Housing Corporation, which receives an extra £100m for its £200m Challenge Fund to encourage modern construction, will lead a task force to review home ownership programmes.

To ensure delivery of the reforms new Regional Housing Boards have been set up to advise on the strategic use of housing resources.

London and the four growth areas - Thames Gateway, Milton Keynes/South Midlands, Ashford and London-Stansted-Cambridge - have the potential to accommodate up to 200,000 homes above levels in current regional planning guidance.

More than £600 million will be made available for the growth areas for site assembly and remediation of brownfield land, delivery mechanisms, additional affordable housing and essential local infrastructure.

Mr. Prescott said:

'The four growth areas provide a fantastic opportunity to build homes in which people want to live. We are putting in over £600 million to help the building of houses, schools and health centres.

'This is about creating sustainable communities not sink estates. We have a dynamic economy - its time we shared the fruits of that success with the people.'

A new Cabinet Committee, chaired by the Prime Minister, will consider how far and to what timescale the Thames Gateway should be developed. The overall scheme could accommodate some 300,000 new jobs by 2031.

Four hundred and forty six million pounds will be made available for the Thames Gateway. Delivery vehicles will put in place with the necessary powers to drive forward development. New mechanisms will be set up which will use Urban Development Corporation powers in the Thames Gateway and Thurrock.

£164 million will be made available for the remaining three growth areas. The Milton Keynes/South Midlands area has already demonstrated dramatic economic success. The growth area study showed potential for growth to 2031 is for up to 300,000 jobs and some 370,000 homes.

The growth will be allocated in five core areas - Milton Keynes itself; Luton/Dunstable/Houghton Regis; Beford; Wellingborough/Kettering/Corby; and Northampton.

Ashford is Britain's gateway to Europe and as such plays a key strategic role in the economic success of the south east. Growth in the town will see a diversification of the employment base, redevelopment of the town centre and an increase in the housing stock to provide at least 31,000 new homes and 28,000 new jobs by 2031, according to the growth area study.

London-Stansted-Cambridge (LSC) is the home of a number of successful high tech businesses from biotechnology to life sciences. Growth will be based in four areas: Upper Lea Valley; Harlow; Cambridge; and the north Essex/south Cambridgeshire area.

The LSC growth area is at an earlier stage of development than the other three. Nonetheless the options available, according to the growth area study, could lead to growth from 250,000 up to 500,000 new homes over the next three decades.


West Leigh Extends Working Life of Curtain Walls

With extensive experience in the manufacture and maintenance of metal window systems, Bermondsey-based West Leigh Ltd claims it can help specifiers address faults concerning curtainwalling, without the need for costly replacement.

Building owners and occupants may be faced with such problems as poor energy performance, suspect structural integrity or unacceptable levels of solar gain in summer. In almost all cases, West Leigh can provide a solution that is not only economic, but less disruptive than installing a completely new system.

Taking the role of either principal contractor or specialist sub-contractor, West Leigh will carry out detailed condition surveys that can include loadtesting of anchorages and support systems, determining the extent of corrosion to the bracketry or deterioration of the concrete.

Handles, hinges and other ironmongery can be overhauled in-situ, at the West Leigh factory or replaced, while glazing units offering improved insulation values or containing tinted glass can be installed.

As in the case of London's landmark Centre Point, reglazing with solar control glass can be accompanied by comprehensive cleaning of the metalwork and masonry, and redecoration of shabby spandrel panels. West Leigh is able to recoat aluminium using special techniques, restoring or changing the colour of the original anodising.

In addition to refurbishing the existing facade, it is also possible to transform the appearance of a property by overcladding it, as was achieved for Canada Life at Potters Bar. The dated and badly deteriorated elevations, unaltered since the Sixties were given a modern appearance through the installation of a rainscreen. This both made the buiiding weathertight and greatly improved its energy usage.

West Leigh claims to provide the answer to any type of property, ranging from Art Deco office lstructures to the ubiquitous 1960's school building.

A guide to curtain wall refurbishment and renewal is available from West Leigh.

Tel: 020 7232 0030
Email: mailto:info@west-leigh.co.uk


Elite Greenhouses exonerated by OFT

The Director General of Fair Trading has made a decision that Elite Greenhouses Limited has not entered agreements with its distributors, which seek to fix selling prices. Therefore, Elite has not infringed the Chapter I prohibition of the Competition Act 1998 in this regard.

In the light of the judgment of the Competition Commission Appeals Tribunal of 26th March 2002 on admissibility in the BetterCare case, the Director has concluded that the views put forward in a letter of 16th September 2002 to Click4Web Limited, the complainant, amounted to a decision that the Chapter I prohibition had not been infringed.


Migration from Glass Study

Dr Adam Kelsall and Nicola Broadhurst of Glass Technology Services in Sheffield have recently completed a major study on the migration from glass items in contact with foodstuffs, simulating wherever possible real conditions of use.

Commissioned by the Food Standards Agency, the study lasted for two years and the resulting comprehensive report is set to become a valuable resource document.

The approach adopted in the study was relatively simple: By first identifying what types of glassware are in use in the UK for food contact application, a wide range of samples was collected to ensure sufficient testing of all key glass compositions in conditions that would replicate the most common usages.

Testing proved that, despite developments in production practices and increases in recycling rates, elemental migration is still low from commonly used glass compositions.

Glass, as a relatively chemically inert material, is used in a wide range of ways and there are several distinct chemical compositions used in contact with foodstuffs and beverages under different conditions. For example, soda lime silicate is used in bottles, jars and tableware; borosilicate for Pyrex and ovenware and lead crystal for decanters and goblets.

Further, certain types of glassware are often treated, coated, washed, surface damaged, cooked in, microwaved in and pasteurised during a normal life cycle.

Copies of the report (No. A03029) can be obtained from:
Dr John Dixon, The Library, Food Standards Agency, Aviation House, 125 Kingsway, London WC2B 6NH.
Tel: 020 7276 8060
Email: mailto:john.dixon@foodstandards.gsi.gov.uk


Titon Experiences a Boom in Demand in South East

Titon trickle ventilators have been fitted to houses in yet more sites within the South East.

Following on from other previous specifications, Titon Trimvent Select and Trimvent 4000 window trickle ventilators have been installed into a 2,3,4 and 4/5 bedroom development for Persimmon Homes at Borges Meadow on the edge of Highwoods Country Park, Colchester.

Tyson Anderson, Marketing Director, Titon, comments:
'We have experienced a considerable growth in demand throughout the South East especially within Colchester, which is great as it has been Titon's hometown for 30 years'.

Titon's Trimvent Select ventilators have been placed on windows and in conservatories in the homes, ensuring sufficient levels of background ventilation, to comply with Approved Document (Part) F of the Building Regulations.

The Trimvent Select range allows the occupant to deflect the incoming air either up or down or both, and also forms part of the Select Suite the suited range of ventilator and handles.

This feature means the building's occupant has more choice on levels of background ventilation. This is important, as every situation is different, even on the same site. The ventilator also works to optimum efficiency whatever the application, whether the vent is fitted close to the reveal or not.

Web: http://www.titon.co.uk


Making the Grade at Hull College

Sheerframe fabricator Vulcan Windows has successfully completed phase two of the major curtainwalling and window replacement programme at Hull College.

During the summer recess, the Hull-based company made and installed over 1400 curtain walling frames, incorporating Sheerframe 7000 fixed Light and top-hung casement windows as well as colour-matched infill panelled frames on the whole rear elevation of the six storey main college building.

Project Management played a vital part in the successful completion of the contract.

Access was difficult, requiring special fixings for the climbing masts which were erected along the length of the building and via which installers fitted the frames, from suspended gantries.

The college building occupies a prominent position in the heart of Hull and is exposed to the ravages of East Coast winters. The timber curtain walling units which the Sheerframe system replaced had become draughty and dangerous. Sheerframe curtain walling, which is widely used in educational buildings throughout the UK, provides a thermally efficient, low-maintenance and aesthetically attractive alternative.

Tel: 01773 852311
Web: http://www.litchfield-group.co.uk


Home Delivery for Profile 22 in Chinese Villas

Woodgrain PVCu windows have truly international appeal - as shown by these pictures of an upmarket villa development in Suzhou, China.

A local Profile 22 fabricator in the town manufactured and installed the Rosewood windows in over 30 villas - each worth over $400,000 or more.

The first phase was completed on time and the company is continuing to work with the developer on the next building phase. Each villa features the distinctive white walls and Chinese-style roof, but inside it is tailored to the customer's specifications.

According to the company, based 40 miles from Shanghai, woodgrain is more popular than white in this part of China due to property styles and personal preferences.

'Generally, PVCu windows and doors are becoming more and more popular in China as people do recognise the low maintenance, security and aesthetic benefits,' adds Managing Director Jennifer Chan who founded her company in 1995.

Contact: Keith White
Tel: 01952 290910


Ultraframe Announces Winners of Conservatory of the Year 2003

Ultraframe, the international manufacturer and designer of conservatory roofing systems, has revealed the winners of its ever-popular Conservatory of the Year competition.

In the absence of any other general industry awards, the competition stands out as a beacon of opportunity for conservatory companies to demonstrate their professionalism and observance of best practice. The national competition sponsored by the company showcases the most well designed and executed conservatories in the UK.

Competition is fierce; with the organisers receiving well over 600 entries in five categories: Large Victorian, Small Victorian, Lean-To, Commercial and New Build; with the number of entries ever increasing year-on-year. A special Judges' Commendation was also awarded in each of the categories.

The competition, which now in its ninth year, gets better and better. Peter Allen, Sales Director, Ultraframe (UK) Ltd, said: 'Ultraframe is delighted to continue to progress and grow its conservatory industry competition; which serves to reward those displaying high standards of design and installation within the sector'.

The winners were announced at a gala dinner held at the Dunkenhalgh Hotel, Clayton-Le-Moors on Friday February 21st 2003.

Ultraframe Award winners 2002-2003

Large Victorian:
Acorn Windows (Nottingham)
Banburys
Gardinia Windows
Great Harwood Windows
Planet PVC Direct
Special commendations were made to:
Acorn Windows (Nottingham)
Gardinia Windows

Small Victorian
Gardinia Windows
Glass House Emporium
JH Leeke
Style Windows
West Yorkshire Windows
A special commendation was made to:
Gardinia Windows

Lean-to
Crestline Systems
Exmoor Fascias
Fortress Windows (Chester)
Philip Whear Windows
POSH
A special commendation was made to:
POSH

Commercial
Admiral Conservatories
Fairco Mcllhagga
JH Leeke
Solayr
Younger Homes
A special commendation was made to:
Solayr

New Build
Chapel Windows
Guernsey Glass & Windows
Maple Leaf Installations
Mike Martin Window Systems
Younger Homes
A special commendation was made to:
Younger Homes


Free Software Trial Offered to Roofing System Suppliers Prior to Glassex

This year, prior to Glassex, PST has been offering a limited number of system companies the opportunity to have their extrusions and connections programmed to work with their software, free of charge. This opportunity allows potential customers time to test and realise the full benefits before committing.

During the trial period, engineers from PST work hand in hand with the system company. This dialogue is helpful in understanding and setting common objectives for the project with both companies gaining an insight into how the other works.

'With many of the leading conservatory system companies already working hand in hand with PST, Glassex 2003 is a further opportunity to demonstrate the flexibility of our products.' Neil Travers, Managing Director at PST, says 'we know our software can lead to more accurate and shorter production times, less trial erection and efficiencies in batch processing large numbers of jobs.'

Tel: 0114 221 7070
Email: mailto:info@pstonline.co.uk


UKae Keeps on Rolling with New Delivery Vehicles

Component manufacturer UKae has added two new delivery vehicles to its distribution fleet. The extension to UKae's fleet now means that the company operates in 11 vehicle zones across the UK, from Scotland to Cornwall.

The two new Mercedes 755 18 tonne vehicles have purpose-built bodies that are able to accommodate a minimum of 6m in load length, meaning they can easily carry up to 12 stillages of bulk spacer tube and Georgian profile. UKae's fleet drivers take identical routes on each journey so that customers know exactly when they can expect their delivery, whether it's once a month or three times a week.

This latest boost to UKae's logistics and distribution network will improve the company's delivery service still further. The company operates on the basis that it's often the smallest service details that make the biggest difference, ensuring that the telesales staff contact customers the day prior to despatch to check that all requirements are actioned and ordered.

UKae customer services also acknowledge that customers must be kept abreast of any difficulties which could affect orders being delivered. Customer services at UKae's Sutton Coldfield base closely liaise with UKae delivery drivers by mobile phone so any information such as traffic delays or even specific delivery times can be relayed back to the customer immediately.

Customers with rolling delivery schedules are also contacted regularly to confirm that the order is exactly what the customer needs.

UKae's Managing Director Garry Ealing comments:
'We now have the facilities available to deliver to the some of the most far-reaching points in the UK - such as North Wales and the South West - something that most other suppliers just cannot offer. Because we operate from one central hub in the West Midlands rather than offering a localised depot service, we are also always in full and total control of our distribution service, which is very important both to us and to our customers.'

Tel: 0121 313 3010
Email: mailto:ukae@minworth.freeserve.co.uk


Technal Systems Selected for Nuffield's Flagship Hospital

One of the most advanced independent hospitals in Europe has been completed in Leeds, featuring extensive use of a range of architectural aluminium glazing systems from Technal. The £41m flagship scheme is the largest ever single investment by Nuffield Hospitals.

Carey Jones Architects specified Technal's MC Trame Horizontale curtain wall to create a strong identity for the main entrance to the hospital. Here, the system tapers to a sharp prow-like point, providing a clean, modern and distinctive architectural feature for the new building.

Commenting on the specification, Nigel Saunders, a Director of Carey Jones Architects, said, 'The MC Trame system allowed us to give a linear emphasis to the glazing for the main entrance. We were also able to lose the mullion detail with the use of a silicone joint. The result is a striking and imposing entrance and a light, open atrium space.'

Built on a prominent site alongside one of Leeds' main trunk roads, the tall, narrow building was designed to blend unobtrusively into its dense urban environment and to provide a pleasant, welcoming feel. Technal's MC grid curtain walling introduces large amounts of natural light into the depth of the hospital and is set into sandstone cladding for a subtle but contemporary appearance. The system is used to form full height towers at either end of the development, two bays in the centre and to enclose the top three floors.

Dual colours were selected for the MC curtain walling, allowing the exterior to be finished in grey and the interior in white. Excellent sound attenuation is achieved with the use of 10mm grey tinted glass with a 6mm clear inner.

Around 200 fixed light windows from Technal's recently expanded FXi casement window range were used across the development, and CD automatic sliding doors were selected for the main entrance. All the systems were fabricated and installed by Airedale Glass and Glazing.

The 11-storey hospital provides a wide range of acute services and facilities. There are 32 consulting suites for use by over 300 consultants, 80 ensuite private patient rooms, 6 operating theatres and an 8-bed intensive care unit.

Technal's MC curtain walling suite offers a range of options, including grid curtain walling, top hung or tilt/turn concealed vents, sloped and roof glazing, and brise soleil sunshading. The MC Trame system gives architects the flexibility to emphasise the horizontal or vertical lines and soften the corresponding profiles across the facade for an interesting and dynamic appearance.


Tel: 0113 296 1400

Web: http://www.technal.co.uk


Fire statistics, UK: 2001/02

Latest national fire statistics covering 2001/02 were issued on 13th February by the Office of the Deputy Prime Minister.

Fires
First estimates show that the UK fire service attended in the region of 1,030,000 fires and fire alarms during 2001/02 – 11% more than the previous 12 months. The total number of fires attended in 2001/02 increased by 17% to 547,700. This increase was largely due to a 14% rise in deliberate road vehicle fires – (now at 80,600) and a 31% increase to 305,800 in the number of 'secondary' fires – mainly outdoor fires such as refuse and grassland. There was a marginal increase in the number of fires in buildings to 111,400 (including a 2% fall in fires in the home to 68,300).

Deaths and Injuries
Injuries resulting from fires rose by 1% to 17,200, although this is still below figures recorded in recent years (18,200 in 1999). There was an increase in the number of deaths from 559 in 2000/01 to an estimated level of 614. This compares with 623 in 1999, 656 in 1998 and 723 in 1997. Within this category there was also a rise in the number of estimated deaths from accidental dwelling fires, up to 430 from the previous year’s estimate of 378, although this is still much lower than figures recorded in the early 1990s (approx. 550 per year).

False Alarms

The number of false fire alarms increased by 4% to 480,100, although this is 5% lower than the peak of 507,000 in 1995. Within this category the number of false alarms due to apparatus rose by 4% to 281,200 and malicious false alarms increased by 2% to 73,100.

Publication of Fire Statistics
This is the first time that quarterly fire statistics have been published. The intention to publish quarterly data was first announced on 17th December 2002 with the release of the annual fire statistics covering 2001. The publication of the next release of quarterly data (covering the period July 2001 to June 2002) is expected in May 2003.


No Going Back for Portal

Portal Products claims a quality record thanks to stringent quality controls and a skilled workforce. Returned door panels are rare, representing just 0.3% of annual turnover.

The PVCu door panel and composite door manufacturer puts this success rate down to rigorous quality checking procedures and a 'no-nonsense' returns policy ensuring customer satisfaction at all times.

If a panel is delivered damaged or imperfect for any reason and is returned within 30 days, the customer is not invoiced so avoiding the need for complicated debit or credit claims.

This policy reflects Portal's confidence in the high quality and standards of manufacturing of its PVCu and aluminium door panels. All products are manufactured in accordance with BSI procedures.

The company also attributes its success to its highly trained quality and technical department employees - half of whom formerly worked in the mining industry and so are familiar with careful attention to detail and working to tight tolerances.
Each panel undergoes two full inspections, first after manufacture and again just before it is packaged prior to dispatch.

National Sales Manager, Haydon Statham, explains: 'If a product needs to be replaced for any reason, we just ask the customer to return it to us straight away for inspection and a replacement is sent immediately.

'We're proud of our quality record which we are seeking to continually improve to ensure the best service for our customers,' he adds.

Tel: 01242 267000
Email: mailto:sales@portal-products.co.uk


Glass Training pleased with Minister's Response


'Malcolm Berresford-Dutton, the Chair of Glass Training Limited and a Director of Proskills the SSC for process and manufacturing, including glass, together with Alan Hearsum, Chief Executive (Designate) of Proskills, met with the Minister, Ivan Lewis, responsible for the Sector Skills Development Agency (SSDA) on 5th February 2003 in the company of Margaret Salmon the Chair of the SSDA.

'We are pleased to report that the Minister was pleased with the progress being made in the development of Proskills and accepted the need to reconsider the £1million funding per year, for the next three years, towards core funding of the SSC. Whilst £1million sounds a lot of money when there are up to seven industries sharing this amount it only covers the cost of the staff of Proskills and the administration support required. It does however mean that services will be available to employers to make things happen regarding improving productivity and developing skills.

'There is a general desire in the first year to identify a number of champion companies who will allow a 'Learning for All' strategy to be developed supported by a Workforce Development Plan. In real terms this means that all those companies who are determined to improve their performance now and in the longer term will be supported by the SSC. It is a clever way of making sure that the SSC has the commitment from its employers.
'Any company that would like to be considered as a champion company should contact Alan Hearsum as soon as possible. Even to show an interest and understand more about what is involved will help Alan make the case that glass industry employers welcome an opportunity to take part and be involved. We are not just looking for champion companies that are large; we have to demonstrate that small companies are included. Please email mailto:info@glass-training.co.uk

Other highlights of this issue include the following:

Employer Pension Contributions 'Are Strong'

Contrary to popular belief, almost all employers are still contributing to company pension schemes, according to new research. For more information visit here

SSDA To Develop List Of Approved Delivery Bodies
The SSDA has written to SSCs in development, aspirant SSCs and those involved in merger talks to become aspirant SSCs, to inform them of funding processes from April 2003. It has similarly written to potential providers of cross-sector skills services such as administration and customer service. The SSDA is currently developing a strategy for the delivery of cross sector skills and is proposing to identify the activities requiring priority funding for sectors that do not have an SSC. More details at: this link

LSC Seeks Views On Implementation Of Success For All
The Learning and Skills Council has launched a far-reaching consultation exercise seeking the views of colleges, employers, higher education institutions, local authorities and training providers on setting targets for improvement which will deliver 'something for something' in return for the massive £1.2bn investment in further education and training over the next three years. On the back of the circulars, from February 2003, the LSC will host a series of England-wide consultation and discussion events for colleges and training providers. The dates and venues will be announced shortly.


Obituary - Susan Matthews

It was with great sadness that FENSA Chairman Greg O'Donoghue reported the sudden death of Susan Matthews last weekend. Susan was Operations Manager at FENSA where she managed the logistics, facilities, purchasing, IT and registration operations. She brought a wealth of experience from her previous employment history across different industry sectors. For example, she was a Crystal Report writer, IT consultant and business consultant and had previously worked at Arthur Anderson, Richer Sounds PLC, Barking Power Station, the Training Enterprise Council (Business Advisor) and Business Link (Consultant Advisor). Her personal hobbies included cats, gardening, soul, reggae and rural living.

Susan leaves her husband Patrick and three children. The thoughts of the Staff, Steering Committee and Board are with them at this very sad time.


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