News @ The GL@ZINE

Pilkington has rejected a revised 158 pence per share bid worth 2.08 billion pounds from Japan's Nippon Sheet Glass Co Ltd. 'Pilkington has considered the revised proposal and has informed NSG that the pre-conditions are unacceptable and the price still falls short of a level which it would be prepared to recommend.'

Nippon Sheet Glass (NSG) said that it regretted Pilkington's decision and was reviewing its position:
'There are currently no discussions ongoing between the two companies, and there can be no assurance that an offer for Pilkington will be made,' NSG said.

On November 3, Pilkington first said it had received an approach from Nippon Sheet Glass about a possible cash offer worth 150 pence per share inclusive of the interim dividend. It rejected the proposal.

Pilkington subsequently received a verbal proposal from NSG at a level of 155 pence in cash per share followed by a written (revised) proposal at 158 pence in cash per share. The revised proposal is subject to a number of pre-conditions including the completion of financing,' it said.

Pilkington shares dropped 5.25 pence to 144.5 pence after earlier slumping as much as 9 percent. They've advanced 31 percent this year for a market value of 1.9 billion pounds.

NSG shares, meanwhile, had the biggest one-day drop in 19 months after the bid was rejected Shares fell 4.9 percent, the biggest decline since May 10, 2004, when they lost 6.2 percent.

NSG, which has a research alliance with Pilkington, stands to gain greater access to 24 countries if it succeeds in buying Pilkington. NSG's approach is being driven by the globalisation of the Japanese auto industry, with carmakers such as Toyota and Nissan pressing for sourcing from a single supplier worldwide, so they are expected to come back with a higher bid.

Pilkington's operations in China, the world's fastest- growing auto market, supply glass for cars built by manufacturers such as Toyota, Asia's biggest automaker, and Volkswagen AG, Europe's biggest

NB: In accordance with Note 7 on Rule 2.4 of the City Code on Takeovers and Mergers, Pilkington confirms that the statement made on 15th December regarding the revised terms of a possible offer for Pilkington from Nippon Sheet Glass Co., Ltd. ('NSG') was made without prior agreement with the potential offeror and that there can be no certainty whether an offer will be made nor, except as stated below, as to the terms on which any offer might be made.

The Company notes that NSG has previously stated in its announcement on 31st October 2005, that 'it has made an approach to the board of Pilkington which may or may not lead to a cash offer for the Pilkington shares it does not already own.' In accordance with Rule 2.4 (c) (ii), except with the consent of the Panel, NSG will be bound by this statement.

Industry Volatility at pre-FENSA High

'If you didn't clean your database in 2005, you could be mailing 2500 people who aren't there!', says Mike Davis of WindowbaseWindowbase report that the 'volatility' (changes) in the Conservatory, Window and Door market - as measured by the stability of the companies - has returned to the pre-FENSA days of 2001.

The difference in the Windowbase 'Window, Door and Conservatory fabricators & installers' database from November 2004 to 2005 - a period encompassing four updates - shows that there has been a 24% change in the companies active in the market place. Over that time some 8% of the companies have gone, nearly 9% are new to the database, and a further 7% have moved premises. That's around 3000 companies of the 12,200 companies in the database who have moved out, moved in, or moved on, in just one year.

'But that's only the tip of the iceberg,' says Mike, 'when the figures are examined more closely, there's a further 4% with management changes, not to mention changes in activity. These may sound small figures, but it means that anyone using data from the end of 2004 will be missing over 1000 companies, while sending mailings to the wrong address or the wrong person for some 2500 companies.'

'FENSA brought out into the open lots of smaller companies. In 2001, we had around 8,100 installers & fabricators on our database, but now we have 12,200. In the meantime, an amazing number signed up to FENSA , believing it would bring work in to them. It didn't - and they have now closed or returned to non-window industry work. This explains even higher volatility we have recorded over the past three years.'

But just during the past year, the highest volatility was shown in Yorkshire and the North West where the volatility index was 27%. It was least in Northern Ireland and Scotland, where it was under 18%, presumably because these have not been subject to the FENSA regulations and the subsequent upheaval that has caused in the industry.

Mike points out that the major changes over the past year have been with PVC-U installers & fabricators, where many have changed activity because of FENSA - either dropping fabrication or pulling out from installing windows to concentrate on what they do best. That makes the volatility higher for each of those activities - reaching 39% for non-fabricating PVC-U installers (see chart).

'How Green is Your Future?', asks LB Plastics

The energy issue is set to dominate 2006 according to Sheerframe systems company LB Plastics, who believe now is the time that all companies in the industry must face up to the reality that sustainability is here to stay in everything they do.

Sheerframe product director David Strang (pictured) says: 'Sceptics said it would never happen - the day when the window industry took its environmental responsibilities seriously. Well, even the most die-hard traditionalist now has to face up to the fact that the consumer, at every level, is putting the green question high on the agenda.

'Sadly, systems companies who haven’t yet greened up may well have missed the eco-boat. It’s not just a matter of adopting an effective recycling policy - after all, there isn’t that much waste to recycle even after 30 years and there is plenty of scope for using the regrind that is available. It is about delivering a thermally effective product, and everyone is striving to achieve that. Increasingly, it’s also about things like environmentally responsible manufacturing, and excluding heavy metals from formulations. Once again, L.B. Plastics has shown the UK the way forward, with the wholesale switch to calcium-organic stabilisers for all of its profiles - not just windows but roofline, conservatories and decking too.

'The hot topic in 2005 is ‘green’ - and there is no way it will go on the back-burner in 2006. Expect the green issue to stay on the boil, and successful players will be those who are equipped to serve up the right answers.'

Adding to the Sheerframe system’s highly thermally efficient design and superior degree of recyclability, in 2005 L.B. Plastics became one of the first PVC systems companies to remove lead additives from its manufacturing process. This means all Sheerframe windows and doors, Sheerlite conservatory roofs, Hometrim cellular boards and trims, and Sheerline decking, fencing and drawers are manufactured using calcium organic stabilisers rather than lead.

Tel: 01773 852311 or visit http://www.sheerframe.co.uk

This week sees the launch of 0845 GLASSMAN (0845glassman.co.uk), the new franchise operation which the company says looks set to become the market leader in the massive £18 billion pound emergency glazing and window repair market.

0845 GLASSMAN says that it is the only franchise of its kind in the UK and plans to roll out its franchisee network rapidly throughout 2006.

0845 GLASSMAN is the brainchild of Carole Melia and Wayne Pitt, who have a wealth of experience in the fields of business and the building trade. Carole is no newcomer to success having already enjoyed a highly successful and well-respected business career. Starting out with just £15,000 redundancy money, she rapidly built up a high profile group of nursery schools and in doing so caught the eye of the media, attracting regular coverage in the broadsheets, as well as an appearance on the Richard & Judy Show.

Along with partner Wayne Pitt, Carole recognised the need for a reliable UK-wide network of experienced and fairly priced glaziers who could respond immediately to calls day or night for broken windows and emergency glazing. The company says that with the recent introduction of extended drinking hours, vandalism looks set to increase and so with it, will damage to shop and business premises in many of our towns and inner cities.

The 0845 GLASSMAN franchise network will offer a full emergency glazing and repair service 24 hours a day, 365 days a year to household and business customers with response promised within just 2 hours. The company guarantees that all prices are agreed with customers in advance and that there are no call out charges - two factors that are sure to be popular with its customers. The company is confident that its straightforward and fair trading policy will rapidly position 0845 GLASSMAN as the UK's market leader. A full range of non-emergency glazing services is also available from the company.

The parent company of which the 0845 GLASSMAN franchise was launched in Lancashire in 2001. During the first four years of operation, the company experienced a cumulative turnover in excess of one million pounds. Now the company looks set to repeat this success story for franchisees joining the 0845 GLASSMAN network early, and thereby securing its major territories. The company has already been hailed as one to watch in 2006 by many in the franchise industry.

0845 GLASSMAN offer full support and back up from the company's head office where a full team of experienced personnel are on hand to assist and advise franchisees at every step of the way. The company is eager to assure all franchisees of its commitment to provide them with all the energy and expertise they will need to build a successful new business.

Dyno Rod's Jim Zockall had shown much interest in being involved in the new 0845 GLASSMAN operation. However Melia and Pitt have decided to launch the operation on their own relying on their own formidable track record and experience.

Initial 0845 GLASSMAN franchises have been pitched at the affordable entrance price of just £19,950. Franchisees need no previous experience and are urged to make early contact with the franchise team to secure their 0845 GLASSMAN territory.

Tel: 0845 4527762
Web: http://0845glassman.co.uk

The 2006 Glassex Conservatory Design Competition's entry deadline at the end of January is fast approaching, so now's the time to submit your entry and have your opportunity to shine!

The Glassex Conservatory Design Competition is the industry's largest and most prestigious design competition. Sponsored by Ultraframe, the designer and manufacturer of conservatory roofing systems, the competition recognises the most innovative installations, promotes the highest standards of structural integrity and celebrates exceptional conservatory designs.

For the first time the competition will be awarding an overall 'Best in Show' prize. The top prize includes, £5000 worth of state of the art IT equipment featuring RoofWright software, designed to support your business and maximise sales. The design competition has four categories; Small Conventional, Large Conventional, Innovative Design and Large Span. Gold, Silver, Bronze and Ultraframe Merit Awards for each category will be announced at a presentation ceremony during Glassex. All winning designs will be displayed at Glassex, which takes place at the NEC from 5th - 8th March, 2006.

Imogen Kreckeler, Managing Director of previous competition winners Guernsey Glass, commented: 'Guernsey Glass has entered and won the Conservatory Design Competition many times and most recently won three awards in the 2005 competition. We believe that the competition is a great showcase for the industry's best work and locally our customers are always impressed to see that we have won prizes for our design and installation skills in such a prestigious national competition.'

The entry process is simple. On two A3 boards mount a description of the conservatory, mentioning any special features or challenges within the design brief, a sketch or CAD drawings, build-in progress photography (if available)and finished photography. Make sure you include your full company details on each board and don't forget you can enter as many times as you like.

Visit http://www.glassex.com or http://www.ultraframe.com to download an entry brochure or to find out more about the judging criteria.

For further information on entering the 2006 Conservatory Design Competition call Claire Shilling on 020 8277 5533 or email claire.shilling@emap.com

Norsk Hydro ASA expects record-high earnings for 2005 due to high oil prices and improved aluminium prices, continued operational improvements and increased production of primary aluminium, the Norwegian energy and aluminium company said at its Capital Markets Day. For 2006, Hydro will further step up exploration activities and ensure value creation from its strengthened oil and gas resource base. The company will shift its strategy in Aluminium, repositioning and strengthening its upstream business, while implementing urgent measures to turn around downstream activities.

'We have taken important steps to strengthen our oil and gas resources, and 2005 clearly marks a breakthrough for Hydro as an international oil company,' President and CEO Eivind Reiten said. 'I'm pleased that Hydro will deliver the best results ever in our Centennial year. However, profitability in Aluminium remains unsatisfactory.

'Rampant energy costs represent an industry challenge. We will continue to reposition Aluminium with an increased focus on upstream activities, while reducing our exposure downstream.'

Hydro's Capital Markets Day presentation includes the following information:

Confirmed production forecast for primary aluminium of about 2 million tonnes in 2010, including the planned new smelter in Qatar.

Roadmap to increased profitability in Aluminium with a target of a 9 percent Return on average Capital Employed (RoaCE) in 2010.

2005 investments and exploration expenditures will amount to NOK 20 billion, excluding acquisitions, NOK 4 billion lower compared to previous estimates due to scaled back investments in Aluminium and lower investments in Oil & Energy.
Adjustments to Hydro's long-term prices used for investments.

2006 investments and exploration expenditures are expected to be NOK 30 billion, of which NOK 25 billion will be allocated to Oil & Energy, and NOK 4 billion to Aluminium.

Dividend for 2005 in line with 2004 level, which was NOK 20 per share

Roadmap to increased profitability in Aluminium

Returns in Aluminium remain unsatisfactory despite continuous improvement measures throughout 2005. Higher energy costs represent a challenge for the industry in general. Hydro will reduce the overall investment level in Aluminium, giving priority to strengthening its upstream activities. Investments downstream will be reduced to a minimum. Underperforming units will be turned around, closed or divested.

Hydro's alumina equity coverage will rise to about 70 percent by 2010, when the Alunorte 3 expansion will be complete, and, as a consequence, the cost-per-tonne alumina is expected to decline. The planned new smelter in Qatar, combined with closures of the least cost-efficient smelters, will contribute significantly to strengthening Hydro's competitive position. Significant improvement measures will be implemented to achieve the return target of a 9 percent RoaCE in 2010, based on 2005 prices.

Outlook for 2006 and beyond

Demand for aluminium products is expected to increase by about 4 percent annually in 2005-2015, but the rising costs will remain an industry challenge.

In 2006 Hydro expects a one-time increase in power costs for Aluminium of approximately NOK 1.4 billion, mainly as a result of renewal of power contracts in Germany. Hydro's power costs in Aluminium are comparable to the world average for the aluminium industry, but power prices in Germany are not competitive. Higher expected aluminium prices in 2006, partly driven by overall cost increases in the aluminium industry, will to some extent compensate for increased power costs.

Production of primary aluminium is expected to increase from about 1.8 million tonnes in 2005 to about 2 million tonnes in 2010. This estimate includes closures of uncompetitive smelter capacity of 0.3 million tonnes and 0.5 million tonnes in new production capacity resulting from production optimization in existing smelters and the planned smelter in Qatar.

The investment level for 2006 is expected to be about NOK 30 billion, including exploration. Investments in Aluminium, limited to about NOK 4 billion in 2006, will be concentrated on upstream projects. For the next years the main projects in Aluminium will be the new Qatar smelter and the Alunorte 3 expansion.

Hydro maintains its dividend policy of a 30 percent payout ratio of net earnings over time. For 2005 the dividend per share will be in line with the 2004 level. During 2005 Hydro has returned more than NOK 1.5 billion to its shareholders through the share buyback program. Buyback of shares will continue to supplement dividend in periods when earnings are high. The current buyback authorization does not, however, allow for share buybacks when Hydro's share price is above NOK 700 per share.

Adjustments in long-term prices for future investments

During 2005 oil prices and aluminium prices have continued to fluctuate at historically high levels, as have forward prices. Based on the positive market outlook Hydro now adjusts its prices assumptions upwards. The long-term oil price has been adjusted from USD 25 to a range of USD 30-35 per barrel. The aluminium price has been adjusted from USD 1 500 to a range of USD 1 600-1 700 per tonne. In the opposite direction, the long-term USD/NOK exchange rate has been adjusted downwards from 7.0 to 6.5. Hydro used similar price assumptions as a basis for the Spinnaker and Chinook acquisitions. Despite the upward adjustment in the assumptions, the new price assumptions are well below the market's respective forward curves.

Hydro is also adjusting its return requirement for investments. The requirement of a 10 percent real rate of return on investments after tax will remain the general requirement. For major projects where Hydro conducts a thorough risk assessment and includes the risk elements directly in the projects' cash flows, Hydro will be using a return requirement closer to Hydro's cost of capital. Previously Hydro mainly accounted for risk in projects by applying a premium to the hurdle rate.

Web: http://www.hydro.com

Hafele UK has been appointed exclusive UK distributor for the range of high quality glass door hardware by family owned Italian maker Metalglas. Glass door hinges, locks and latches are traditionally made by Metalglas in solid brass and in a range of modern, hi-tec metallic finishes for interior and exterior use in the civic, public and commercial building sectors.

In addition to handles, locks and hinges, Metalglas also manufactures quality sliding and pivot door gear, frameless folding systems for glass walls and a range of door jamb profile options for glass infills in natural and anodised aluminium.

There is also a range of contempory pull handles for glass door applications including ultra long and currently fashionable Inox plain straight and shaped pull handles for back-to-back glass door fixing.

Handle and latch combinations for glass doors are in corrosion proof solid brass and finished in a range of metallic sheens and colours including satin chrome, satin nickel and polished chrome or brass. Handle shapes have Italian style and quality, whether contemporary or traditional.

Metalglas locks and latches are compatible with Hafele's own Startec range of levers giving more than 200 alternative latch/lever design combination options.

The architectural hardware of this range can also now be purchased complete with glass door and wall systems via Hafele's newly established Glass Partner network of installation outlets nationwide.
Contact Gary King for details of the nearest partner.

Tel: +44 (0)1788 548203
Email: gary.king@hafele.co.uk
Web: http://www.hafele.co.uk

Cornwall Glass Group marks its presence as a regional player in the South West with the opening of a new branch at Exeter. The Exeter Glass Centre, which opened during November 2005, is the ninth branch of the South West's largest family owned company.

Exeter Glass Centre, housed in spacious premises at the Sowton Industrial Estate, is easily accessed from Exeter and a stone's throw from the M5. Carrying 150 tonnes of glass the company says that Exeter Glass Centre offers the widest range of glass and glazing products available from stock in Devon.

The branch will supply the group’s own BS EN 1279 compliant and BSI kitemarked sealed units and new range of high performance conservatory units. Exeter Glass Centre will also offer extensive processing facilities, both in-house and within the group, drilling, sandblasting, straight and shaped bevelling to name a few services.

Mark Mitchell, managing director said ‘We are proud to offer our wide range of quality products and commitment to customer service to new customers in the Exeter and surrounding areas.’ This expansion signifies the group's ambition to reach further into the South West. Mr Mitchell adds ‘Our goal is to establish a respected regional presence. We are looking forward to continued success during 2006 that will see our position and reputation in the South West's marketplace cemented and extended.’

Tel: 01392 364 364
Web: http://www.exeterglasscentre.co.uk

Enfield Trading Standards department's objection to a regional press ad for Crownglaze (DG) Ltd, Enfield, Middlesex was upheld according to information published by the Advertising Standards Authority (ASA).

Enfield Trading Standards department objected to a regional press ad that stated 'Crownglaze Double Glazed Windows & Door Specialist ... 313 Baker Street, Enfield, Middx. EN1 3LE ... '. The complainants challenged whether the advertisers traded from the address given in the ad.

Complaint upheld
Crownglaze asserted that 313 Baker Street Enfield was both their registered address and their trading address.

'We understood that Enfield Trading Standards had visited the premises and found it unoccupied. We noted the advertisers had not sent evidence, such as customer invoices or utility bills, to show that they traded from that address. We acknowledged that 313 Baker Street was Crownglaze's registered address but considered that the ad also implied they traded from that address; in the absence of documentary evidence, we considered that that implication was misleading. We told the advertisers to give only genuine trading addresses in future ads and to ensure they held documentary evidence to prove they traded from those addresses.'

The ad breached CAP Code clauses 3.1 (Substantiation) and 7.1 (Truthfulness).

Lancashire fabricator Ribble Valley Trade Windows has adopted WHS Halo's Eclipse PCE system for its manufacture of windows, doors, tilt 'n' turn and French doors and conservatories. Ribble Valley had been with its previous systems supplier for around 10 years, and the move was precipitated by owner Neil Carlton's belief in not only the quality afforded by Eclipse, but also WHS Halo's business partnership ethic.

The Eclipse PCE system offers aesthetic appeal with compact designs that mirror the slim sightlines of traditional windows, and is a good profile choice for windows and doors in homes, and for fabricators specialising in domestic replacement and refurbishment. It offers versatility and design flexibility and is suitable for the manufacture of a broad range of window and doors styles to meet the ever-increasing demands of today's challenging market place.

Ribble Valley Trade windows was founded by Neil 13 years ago and currently has 11 employees operating out of a 7,500ft2 factory in Longridge, near Preston. The company makes in the region of 200 frames per week - with the capacity to grow to 300 - and offers installers and 'white van men' in the West Lancashire region, from Accrington to Lytham, a fast and friendly service.

Tel: 01772 786116

Lister Trade Frames says that part of the company’s success has to be its exceptional sales team. Besides an internal sales force which services all the customers who visit, fax, telephone or email Lister, the company also has five full time Business Development Managers (BDMs) on the road, focused on growing and supporting the business.

Ron Maskery, speaks for all Lister BDMs when he says that ‘This year really has been hectic. What, with new products and marketing plus all the extra focus we have placed on supporting our customers we have been rushed off our feet.’ So they are all especially pleased that Lister has rewarded them with a new fleet of 2.0TDI Sport Passats.

Lister’s Business Development Managers and their new rides! Left to Right: Dave Allen, David Gray, Mike Bacanin, Ron Maskery and Dene Rylands.

David Gray who covers the Northern Region was tasked with finding a car which would be comfortable to drive, could carry Lister sample materials and would be economical for the company to run. David found the VW Passat to be the answer and then he twisted the MD's arm to let them have the Sports versions. Fortunately David had secured an excellent price!

Lister says that 2005 has been a good year. The company has seen record sales over the last twelve months putting it 6% above last year and November's sales results were the highest to date. ‘Much of these extra sales have come from the extra support we give to both our established and new customers.’ says David ‘We can only grow if our customers are doing well, so we do everything we can to help them succeed.’

So after such a good year is the company complacent? Not according to Ron: ‘Our success has come from a lot of hard work and investment in the company and we are not about to stop now after seeing what we've accomplished in 2005. The only difference is that for 2006 you'll be seeing us buzzing about in nice shiny new cars!’

Tel: 01782 205605
Email: sales@listertf.co.uk
Web: http://www.listertf.co.uk

Selecta Systems, the independent extruder of PVC-u window systems, has added six new lorries to its growing fleet of vehicles.

The Birmingham-based company has just taken delivery of the new 27 tonne Volvo FM series lorries following the success of its Advance 70 system. The system, which was launched in 2005, has proved so successful that more than 130 new customers have now changed profile and joined Selecta Systems. It has led the busy transport department to take on the new vehicles to meet additional delivery requirements and maintain high levels of customer service.

The lorries which have striking livery of the new Advance 70 system, will join the active Selecta fleet which delivers five days a week across the whole of the UK, including Ireland, the Isle of Wight and the Isle of Man.

Mark Richmond, sales and marketing director of Selecta Systems, commented: ‘The new trucks mark a positive era for Selecta both in terms of further reinforcing our Advance 70 brand identity and acting as a symbol of the success of the operation. It's fair to say that we have seen a significant increase in turnover and have dramatically increased our new customer base despite operating in what many people feel to be a challenging industry. We anticipate that the business will enjoy further growth and we will continue to invest in additional vehicles to ensure that we still maintain the highest levels of service for our customers in the future.’

Selecta Systems is an extruder and supplier of PVCu profiles and components for manufacturers of windows, doors and conservatories. The Birmingham-based company operates from a purpose built extrusion plant which operates 24 hours a day, seven days a week. Selecta Systems has a wide product portfolio which includes machinery, hardware, cladding, door panels, hand tools and rainwater products.

Tel: 0121 325 2100
Web: http://www.selectasystems.com

Sir John Harvey-Jones, MBE, one of Britain's best known and most admired industrialists, has chosen a conservatory from trade fabricator John Fredericks.

The former ICI chairman and BBC ‘Troubleshooter’ already had a timber conservatory on his 1920s Herefordshire home, which was beyond its useful life and was not watertight. He was however keen to retain the period characteristics of the former conservatory's original marble floor and side wall and turned to John Fredericks' approved installer Wye Valley Windows for the company’s expert advice.

Having surveyed the property, Wye Valley Windows recommended a stylish six by four metre Edwardian conservatory, which would provide a very useable extra room that was flooded with natural light. The firm carefully dismantled and removed the original conservatory, so as not to damage the marble floor and side wall, and installed the new conservatory on the site.

The whole project took just a week to complete and Sir John is delighted with the result: ‘I've been very pleased with both the quality of the conservatory itself and the workmanship provided by Wye Valley Windows. I now have a valuable addition to my home to relax in all year round and would have no hesitation in recommending either John Fredericks or Wye Valley Windows to anyone.’

Andrew Derrick, managing director of Wye Valley Windows, added: ‘We are naturally delighted that Sir John is satisfied with the installation. We pride ourselves on offering a high quality product and service and this installation is testimony to our joint efforts with John Fredericks.’

Sir John Harvey-Jones was ranked at number two in the 2002 Business Hall of Fame, a roll call of the all-time favourite business leaders based on a survey of CEO's. In October 2002, he received a Lifetime Achievement Award at the National Business Awards. Whilst acting as chairman of ICI, Sir John transformed the company, which was turning a loss of £200 million a year, into profit of more than £1000 million.

Sir John served in the Royal Navy during the war, later working in intelligence appointments and at the Cabinet Office. He speaks Russian and German and resigned with the rank of Lieutenant Commander. John has been the Chancellor of Bradford University, a Vice President of the Royal Society of Arts, Vice Chairman of the Policy Studies Institute and the Institute of Marketing, and a Trustee of the Science Museum. He has sat on the Boards of a number of companies, including The Economist, of which he was Chairman, Guinness Peat Aviation and Grand Metropolitan.

Tel: 01422 314100
Web: http://www.johnfredericksplastics.com

Homeowners have become increasingly demanding about value for money and finding the 'right' windows and doors. Installers who can offer the widest choice are more likely to win the sale. Some fabricators dual source profile from two or more systems companies, to service installers with different needs.

But the more suppliers you deal with, the more complicated things get and the more likely they are to go wrong - for every link in the chain. Newstead Trade Frames offers a simpler way to boost installers' sales, with a choice of three profiles from Synseal. Synergy, the latest sculptured system, and Silhouette, a competitive product for the price sensitive have now been added to Newstead's original Shield frames.

Newstead's Managing Director, Adrian Locker, explains: ‘We want to offer our customers more choice, but we don't want to complicate things by using different suppliers. We've got a profile to suit all requirements - and all pockets.’

Tel: 01782 641 642

Huntingdon based C & B Windows has specified an Inagas IGA 10 gas filling machine from Inagas to meet customer demand for sealed units with a higher energy capability. Company owner Chris Impey said, ‘Customers are becoming increasingly aware of the potential for heat loss through windows and after research, we are firmly convinced that when coupled to the hard coat low 'E' glass we use, the addition of Argon gas fill will meet their requirements. Gas filling will become increasingly necessary to meet the demands for increased energy efficiency and we want to be in the lead. We consider ourselves to be a go-ahead company and the introduction of the Inagas machine and the capability of providing gas filled units to any of our customers has given us the edge over others - we are one step ahead’.

The company produces up to 800 units from 14mm to 28mm in thicknesses each week. ‘Much of what we make is used for the windows, doors and conservatories we install’, continued Chris, ‘though we also manufacture units to meet customer orders and have a local reputation for high quality and fast turnaround’. In fact, there is little in glass the company can't do and with over fifteen years experience in the glass trade, Chris and his colleagues have a pretty good idea of what they are talking about.

Chris explained why he chose Inagas as their supplier, ‘Because they were not only the most technically advanced and economically priced the machines were simple to operate and with over ten years experience in gas filling technology they knew what they were talking about. Additionally, the provision of a trial machine proved the company’s claim of efficiency, reliability and ease of operation. Inagas’ claim of the whole process being automatic once the start button is pressed was proved beyond doubt. The machine stops automatically when the gas fill percentage has been reached. This reduces the possibility of errors so we can offer a certainty of quality and performance to customers, which has created a great deal of interest. It's given us a high degree of confidence reinforced by a level of support from Inagas that has been second to none’.

With the computer display and intuitive controls, the Inagas IGA 10 machine is both efficient and exceptionally easy to use. Touch pad controls enabling gas levels to be changed with flow rates that can be adjusted from 1 - 10 litres
Inagas is a specialist supplier of high performance gas filling machines to the IG sector. Design is based on over a decade of industry experience with a range of models available to suit the production requirements of all sizes of sealed unit manufacturers.

Tel: +44 (0) 1442 832764
Email: info@inagas.com
Web: http://www.inagas.com

Window Fitters Mate (WFM), part of the Davies & Tate Group, says that it is the largest independent window and conservatory supplier in the UK. As part of the company's ongoing pursuit of customer satisfaction, a survey of its top 100 customers was recently conducted. With an 80% return of questionnaires it turned out to be a very worthwhile exercise.

Respondents were asked to grade the answers to ten questions in order of importance to them and their business. The results are as follows:

1. Choice and quality of products
2. Providing samples and brochures for your customers
3. Competitive pricing
4. Free skip service
5. Friendly, knowledgeable staff and a cup of tea!!
6. Speed of fulfilment of orders
7. The ability to deliver orders
8. Professional advice on installations
9. Professional advice on current building regulations
10. The facility to pay with credit card

Topping the results was the choice and quality of products that WFM offered its customers. The company says that the buying power and respect that Davies & Tate command within the industry results in a direct benefit to the WFM customer. WFM suppliers include Duraflex, Rehau and Spectus, roof systems from Wendland, Global, UltraFrame and Total and an extensive range of door and conservatory panels from GBW and Hallmark.

Together with a varied range of consumable and ancillary products, each branch offers a one-stop-shop solution for window-fitters and builders throughout the country. Each branch inspects all products prior to delivery or collection and, in the unusual event of problems, offers a 24-hour remake policy. Up to the minute marketing material and brochures are also available to help window-fitters and builders illustrate products to their customers.

The survey also revealed that one of the most important facilities provided was the Free Skip Service located at each branch. Less surprisingly, WFM customers also found the professional advice on installations and current building regulations useful to them in this current climate of continuous 'red tape'.

Philip Davies, Managing Director of Window Fitters Mate, said: ‘I am absolutely delighted with the results as asking your customers to rate your company is always a time for reflection. However choice and quality of product coming first, and competitive pricing a fantastic third, gives a real confidence boost to the WFM network. We are always striving to improve the service we offer, and this proves that the hard work we have put in to deliver to our customers is definitely paying off.’

The Window Fitters Mate network will be moving into Northern England and Scotland during 2006, with new branches opening in six strategic locations.

Independent security tests carried out on PVC-U doors fitted with SFS intec’s new Dynamic 2D hinge have demonstrated that the hinge will still function after being subjected to a force approaching 9kN, double the maximum force usually applied to doors in PAS-24 tests.

This performance was achieved during a recent independent test, which involved a PVC-U door manufactured using one of the industry’s most widely used profile systems.

An earlier PAS-24 test also proved the Dynamic 2D’s strength characteristics with another leading profile system. With the hinge’s popularity increasing amongst leading systems companies, SFS intec’s technical team says that it is fully confident of a universally high performance standard.

BS: PAS 24-1: 1999, enhanced security performance requirements for door assemblies, is the minimum police requirement for Secured by Design dwellings. Passing this test means that a particular door, frame, lock and hardware set has withstood a series of physical tests based on common methods of burglary.

SFS intec says that for fabricators using all types of profile, the Dynamic 2D hinge allows the creation of the optimum PVC-U door. The hinge’s slimline appearance combined with its superior strength characteristics meets the needs of a market that demands the best looking doors, but which is becoming ever more familiar with initiatives such as Secured by Design.

Nigel Wood of SFS intec says, 'By using the Dynamic 2D hinge, fabricators can provide vital security assurances to specifiers, customers and insurance companies. The hinge also allows fabricators to produce a robust door which has elegant aesthetics to give good sightlines, potentially giving them an important marketing edge over their competitors.'

Available in a variety of colours, which include white, black, light brown, dark brown, plus polished and satin gold and chrome, the Dynamic 2D hinge offers fabricators a solution for the retail and commercial markets.

For further information on the Dynamic 2D from SFS intec, contact Nigel Wood on 0113 208 5500 or visit http://www.sfsintec.biz/uk

PVC-U trade fabricator, Whiteline, is celebrating a ten-year partnership with systems company Kömmerling.

Tony Hughes (second left), Chairman of the Whiteline Group, is pictured here receiving Whiteline's ten-year commemorative plaque from Dan Whalley (right), Kömmerling's National Sales and Marketing Manager. Also pictured is Production Director Robin Funnell (left), and Bryan Leach, Business Development Director (second right).

‘In many cases our network of installers are looking for continuity and stability, which only long term relationships like the one we have with Kömmerling, can provide,’ says Bryan Leach.

And Dan Whalley, says: ‘Many of our customers feel that such long term partnerships are essential to their success.‘We've had a particularly successful partnership with Whiteline, which has helped both companies to grow and achieve their planned objectives. We've also presented long term partnership plaques to other customers.’

Bryan Leach says: ‘Our philosophy has always been to have long-term relationships with our key suppliers. Our trading relationship with our customers relies on the continuity and stability that come with formal partnering arrangements with our key suppliers, so it's beneficial to us to be able to demonstrate the length of our partnership with Kömmerling.’

A full suite of window hardware from manufacturer Securistyle Ltd, has been specified as part of an award winning housing project and five year partnering agreement between Walsall Housing Group and local fabricator and installer Select Windows.

Already two years in, the project, which took Housing Project Of The Year at the recent G05 awards, will see 900 homes per year being refurbished, many with new windows, doors, kitchens and bathrooms. As Walsall Housing Group’s stock is varied, including houses, flats, bungalows and sheltered accommodation, the project requires a range of window hardware to ensure child safety, fire egress, and security.

Select Windows general manager, Dee Benning said, 'We have been using Securistyle hardware for many years and submitted our tender to Walsall Housing Group using only Securistyle products. The wide range of housing stock means that many different regulations came into play and Securistyle provided the solution.'

(L-R) Mike Witherspoon, southern specifications sales manager at Securistyle, Rob Jones contracts officer, Walsall Housing Group, a Walsall Housing Group resident, and Dee Benning general manager, Select Windows.

The Vector Excluder lock and Vision handle by Securistyle have been specified throughout the project. Defender, Defender Egress and Defender Restricted hinges are being fitted as appropriate, and many windows will feature the Securistyle Defender Cavity Fit Restrictor and Vector Excluder Ancillary Security Device for added security.

Ammo Singh, project manager, Walsall Housing Group, commented, 'We were looking for a window partner that could deliver a full range of high quality reliable hardware with a long guarantee. The safety and security of our customers is paramount, as is communication with them, and Select Windows played a vital role in presenting and explaining the window hardware choice.'

For further information about Securistyle and its product range contact Maria Fatica on 01242 221200 or visit http://www.securistyle.co.uk.