Welcome to THE GL@ZINE News 19th November 2002

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OFT Launches Doorstep Selling Investigation

The OFT has launched an investigation into doorstep selling following a super-complaint from the National Association of Citizens Advice Bureaux (NACAB).

A very wide range of goods and services are sold in the home. This facility is useful for many consumers and for some it is essential. Many of these sales are trouble free. The law gives consumers certain rights but these can depend on whether visits were solicited or unsolicited. There also appears to be some evidence, including that from NACAB, of practices such as high-pressure sales techniques and reliance on unfair contract terms. These can be particularly damaging to more vulnerable consumers. The OFT has therefore decided to examine what is going on in more detail.

The OFT will use its investigation powers - currently under Section 2 of the Fair Trading Act 1973 - to carry out a wide-ranging investigation into this area. The investigation will examine what goods and services are commonly sold in the home, problems experienced by consumers buying this way and why problems are associated with some products and services and not others. The OFT will also carry out case studies in some areas, such as home improvements and assisted products, examine the role of credit and look at the range of statutory and voluntary safeguards for consumers.

Announcing the investigation Penny Boys, Deputy Director General of Fair Trading, said:
'Buying in the home has many advantages for consumers - particularly those who rely on this facility such as the housebound. The aim of this investigation is to get a better understanding of this area, assess if any action is called for, and if so, what would be most effective.'

The investigation will be carried out by the Markets and Policy Initiatives division of the OFT. The possible outcomes of the investigation include:

* enforcement action by the OFT's competition and consumer regulation divisions

* a reference of the market to the Competition Commission

* recommendations that Government consider changes in laws and regulations and to regulators, self-regulatory bodies and others to consider changes to their rules

* campaigns to promote consumer education and awareness

* a clean bill of health.


Vitro Reports Unaudited Third Quarter 2002 Results

Vitro announced on October 23rd that it continued to show a consistent level of sales on a YoY basis, reaching US$600 million for the quarter, a marginal decrease on 1.4% compared with the same period of 2002, taking into account the ongoing slowness in the Mexican and the United States economies.

Stronger sales by Glass Containers partially offset the declines at Flat Glass and Glassware.

Sales have been driven mainly by Glass Containers. The business sector that has shown a better profit in net sales was Glass Containers, compared with the lower results of Flat Glass and Crisa.

EBITDA increased 3.6 percent to US$105 million and, additionally, the Company was able to pay off debt of a total of US$165 million over the previous quarter, that came from the proceeds of the divestiture of Vitromatic (US$133 million) and internally generated funds (US$32 million). Vitro also showed a positive net income of US$38 million for the quarter that compares to a net loss of US$59 million during third quarter of 2001.

These numbers demonstrate that Vitro's strategy of focusing on manufacturing and distribution of glass is correct, as the Company maintains diversified sources of revenues, products and markets, which on a consolidated basis, produce a stable EBITDA, and that strengthening the financial structure to support local presence and international expansion continues to be a top priority for Vitro.

Web: http://www.vitro.com/neropr.htm


Top Ten Most Profitable Companies in the Glass lndustry by Pre-Tax Profit Margin for 2000/2001 - Revealed in Newly Published Business Ratio Report

A just published industry report that examines the financial performance of over one hundred leading companies operating in the glass industry in Great Britain reveals the top ten most profitable companies by pre-tax profit margin for the last complete financial year available, 2000/2001.

The table is led by Pilkington Special Glass with an impressive pre-tax profit margin of 32.9% nearly eight times the report-calculated industry average result of 4.2%. The sales turnover for the companies included in the top ten varies from just £1.2million to £131.1million, and features a number of the smallest companies to be included in the report. (All one hundred and thirty nine companies featured in the report have a minimum turnover of £1 million)

The Business Ratio report, entitled 'The Glass Industry' and published by The Prospect Shop, analyses and compares the financial performance of 139 leading companies operating in the glass industry in Great Britain. Covering the last full three accounting years available, (1998/99 to 2000/2001) the report provides individual company and sub-sector* analysis in addition to performance averages for the industry as a whole. *(glass merchants, glaziers and processors 43%, industrial and scientific glassware manufacturers 23%, glassware distributors 22%, automotive glass manufacturers and distributors 6%, domestic glassware manufacturers 6%)

Reasonable Financial Performance for Glass lndustry Overall
Although the ten companies highlighted have performed particularly well in terms of profitability, the overall picture for leading companies operating in the glass industry as a whole is reasonable. The report reveals that the average company examined in the report has seen an average compound sales growth rate of 4%. However, average profit growth rose from a figure of 2% recorded between 1998/99 and 1999/2000 to 15% between 1999/2000 and 2000/2001, resulting in an overall compound rate of 6% for the three year period reviewed.

Led by Pilkington UK with a turnover of £271.1 million, the above table features the top ten companies featured in the report by sales turnover, 2000/2001. The remaining companies fall within a turnover band of just over £96 million to just over £221 million. Performance can be seen as mixed for these top ten companies by size. Only four of the ten companies recorded a pretax profit margin that exceeded the report-calculated industry average of 4.2%. Newell, Solaglas and United Glass Group all reported a negative pre-tax profit margin result. In addition, only four of the eight companies with figures available exceeded the average sales growth figure of 4%, whilst Solaglas actually reported a contraction in sales growth over the review period.

About The Report
Published annually by The Prospect Shop, the Business Ratio report entitled 'The Glass Industry' provides a financial benchmarking tool for anyone concerned with the industry. Clear presentation of data and analysis allows you to measure your own company's financial performance against the performance of other leading companies within the industry. Up to 26 different types of ratios and averages are provided.

Edition & Price: 23rd Edition 2002 / £275.00 (plus £4.95 p&p)
Tel: 020 8481 8720
Email: mailto:dcranston@theprospectshop.co.uk


Stuga Success Story

Stuga Limited recently sold Flowline number thirty-seven and is currently installing number thirty. This is a major success storey for a machine that was only launched three years ago.

The Flowline automatically preps and cuts 6.0 metre lengths of PVCu profile correctly positioning waterslots espag preps, trickle vents, 'V' and P notches, hinge preps and much more, including all door preps.

Two customers now have two Flowlines and one has three; four more Flowline customers are talking about purchasing another Flowline in the coming months. Recent sales include L.D.G, Group in Preston, Lister Trade in Stoke-on-Trent, Customade of Stonehouse, Roundbrand of Doncaster and Radway Door & Window, the Kommerling fabricator of Redditch.

Another Stuga success can be seen with the high sales of the Autocut automatic sawing centre (pictured left) that is designed to make as many windows as three electronic double mitre saws at half the purchase cost. These machines also remove the inaccuracies of producing consistent lengths and central arrowheads in window sections prior to welding. Machine number sixty-four has just been sold. Recent sales include Genesis of Lichfield, Absolute Windows of Bolton, Trade Window Specialists of Malvern, Emplas of Wellingborough and Shelforce the Birmingham sheltered workshop.

The latest machine is the Ecoline 'stand-alone' Prepping Centre that can automatically produce all necessary preps on PVCu window and doors quickly, accurately and consistently. The Ecoline fits perfectly with the Stuga Saw Centre or any combination of Double Mitre Saws. To date fourteen of these machines have been sold and the fourth one is just being installed; all of this since its launch at Glassex 2002.

Given the problem of getting and keeping fabrication staff Stuga are expecting many more companies to see tbe benefit of this type of equipment and the staff savings it makes.

Stuga has expanded from having one factory in Great Yarmouth to four over the last two years and are now the biggest engineering employer in the town. Plans are currently being drafted for a new factory and it is hoped that a suitable site can be found in the not too distant future.

Tel: 01455 554203
Email: mailto:stuga@eurotec.org
Web: http://www.stuga.co.uk


Kombimatec Sales Up By 20%

At the close of a financial year that took in the company's most successful Glassex to date and the launch of several key new products, GTI-Kombimatec reports a 20% overall increase in sales revenue. This follows on from the previous year's results, which also saw a 17.5% rise in annual sales for the company.

2001 - 2002 has been a busy period for GTI-Kombimatec, with the introduction of several new machines. These include the NIPPA(tm) relief miller for decorative profiles, introduced for the first time at this year's Glassex. A solution to a common corner cleaning problem, the NIPPA(tm) pre-trims the decorative profile so that no sprue or flash needs to be cleaned from the inside corner of the joint after welding. Other new product launches this year included the CR5650 Vent Slot Router and a Manual Machining Centre - MMC308 - that provides a solution for routing door sections.

However, it is the increasing popularity of the Kombimatec 'Power Trio' - the 3HDV triple head combination welder, DGS530 saw and EV450 CNC corner cleaner - that has made the largest contribution to the company's success this year, appealing to a wide range of customers from new start-up fabricators to businesses looking to expand production by purchasing an automated package.

A key machine in the group is the DGS530 Electronic Double Cutting Mitre Saw, which reduces profile wastage by using an optimised cutting programme. A cutting list can be pre-prepared using an office computer and submitted to ensure that the saw cuts as economically as possible, reducing wastage, time and costs and effectively 'de-skilling' the task of sawing. No manual saw head positioning is required for length and the saw pivots between 45° and 90°, reducing the risk of cutting errors. Other features include no practical minimum cut length, automatically hinging transom stop and built-in profile roller supports.

Sales & Marketing Director Ian Wheatley believes that the company's increasing success is due to two factors: producing the right machines for the current marketplace and delivering the service that growing companies need.

'With skilled staff in ever shorter supply, the emphasis on using CNC machinery for the smooth running of window, door and conservatory fabrication is accelerating. With the launch of our new products this year, GTI-Kombimatec has never been in a better position to offer fabricators the best choice of automated and semi-automated machinery on the market.

'At the same time, we continue to receive compliments from customers who feel we have given them a service that exceeded their expectations. We fully understand that if you're a fabricator who's just moved premises in order to expand production, the last thing you want to have to deal with is a machinery supplier who's never at the other end of the phone when they should be. As a growing company ourselves, we enjoy progressing alongside our customers and will continue to focus on giving them the support they really need.'

Tel: 01582 455934
Email: mailto:sales@gtikombi.co.uk
Web: http://www.gtikombi.demon.co.uk


Rapid Success in 21st Century Windows

North Wales PVCu fabricator, 21st Century Windows, has recently completed the latest expansion of its Hawarden site that puts the company well on its way to achieve its objective of producing 2,500 windows per week.

21st Century, which manufactures windows using the Veka Matrix system, operates from a 2.5 acre site on the Welsh/English border, a location that allows the company to compete throughout the United Kingdom. A substantial investment in machinery within the last 12 months that has improved both the quality consistency and delivery times for its products, has given 21st Century the opportunity to service larger accounts. And with more frames coming out of the factory so 21st Century has increased its delivery fleet, with 70 new jobs created throughout the company.

Bryn Williams, 21st Century's Sales Director says that its systems supplier has provided excellent support for the company's development: 'Veka has played a major role in supporting us since the start of the company. One the most useful tools that we particularly value is Veka's Big Rig mobile exhibition unit. We used this again recently for two open days during which over 30 companies came to see our factory and to see the quality of the work we produce. This produced hard orders, the best evidence there is that something works!'

21st Century has now rewarded Veka's support by entering into a long term supply agreement with its principal supplier, ensuring the continuity that Bryn believes is essential for its own future, and for its customers. A similar agreement has been signed with conservatory roof supplier Ultraframe.

Tel: 01282 716611
Email: mailto:salesenquiry@veka.com
Web: http://www.vekauk.com


Showroom Spectacular for Taylormade Conservatories

Taylormade Conservatories of Tamebridge, Walsall - an installer of the Ultraframe conservatory roof system - has recently opened a new purpose built indoor showroom displaying 20 conservatories.

The company has been in business since 1985, when it began trading at Broad Lanes, Bilston. The company moved to its new home in Walsall in 1997, initially with four internal display conservatories and four external conservatories.

However, the company has grown from strength to strength with sales volumes increasing from £50K per week to £150K in 2001. The new 15,000 sq ft factory showroom is the result of this continued success.

Taylormade now installs conservatories from Rugby in the South to Stafford in the North, Worcester, Redditch and Evesham in the West and Tamworth and Lichfield in the East. lnstallations have increased from less than one per week in 1985 to 25 to 30 per week today.

Commenting on the new showroom, Mark Gibbins, Managing Director, Taylormade, said: 'We decided on an indoor showroom to minimise the cleaning required and to keep the conservatories looking their best. Moreover, the twin problems of vandalism and theft of display material such as cane furniture has been eradicated overnight by this new faciiity.'

Taylormade Tel: 0121 777 1111
Ultraframe Tel: 01200 443311
Email: mailto:brochures@ultraframe.co.uk
Web: http://www.ultraframe.com


Pilkington Activ™ Installed on Transport Fleet

The Pilkington vivid green transport fleet is a familiar sight on roads throughout Britain and mainland Europe. Now, the vehicles have become even more eye catching by having Pilkington Activ™ added to 100 of the delivery trucks.

However, as yet there are no plans for the dual-action self-cleaning glass to be installed in any type of road transport. Instead, giant versions of the specially developed Pilkington Activ™ Swirling brand logo has been added to the tail panels of some of the delivery vehicles. And with the fleet continually travelling between UK, mainland Europe and Ireland, the brand logo will become a familiar sight for thousands of potential consumers.

The logo is an intrinsic part of the marketing strategy for Pilkington Activ™, With a hologram version being affixed to all sealed units manufactured featuring the product to confim its authenticity. The 55 Floatliners and 25 canopy trailers will carry four-colour versions of the logo, which is becoming known throughout the world.

Stephen Lipscombe, European Marketing Communications Manager for Pilkington said that this is just one element of the comprehensive marketing campaign for Pilkington Activ™: 'Having now completed the launch of Pilkington Activ™ in most key European markets, we intend to continue to support the product with various initiatives. The logo is simple and has immediate impact allowing the brand to be noted without being a distraction to drivers, something that we researched before we added it to the livery.'

Tel: 01744 28882
Email: mailto:contact@pilkington.com
Web: http://www.pilkington.com


Combining Technology with Tradition

North east Status fabricator, Ramage Trade Frames has invested £100,000 and has incorporated internet trading. Ramage has developed an IT infrastructure based around the Synergebuild internet platform. As well as streamlining order processing and stock movements, the system has created a stable foundation to enable Ramage to control its growth more efficiently.

The family run company, which was established and grown by father and son team George and Andrew Ramage, recently moved into new premises having outgrown its existing site. With a weekly production rate of 250 frames and growing, the £100,000 investment in machinery, training and extra resources, as well as the installation of Synergebuild, was crucial to enable Ramage to keep a firm grasp on the direction of the business.

'As soon as Synergebuild was installed, it gave us immediate peace of mind,' said Ramage general manager Steve Dunn. 'When we input an order, we get confirmation within five minutes. Any anomalies or mistakes are highlighted straight away because the system has been developed with intelligence in mind. It also gives us instant access through the internet to our order history, so we can perform immediate cost and stock analyses.'

Ramage Trade Frames was keen to implement a more advanced IT system throughout the organisation to sharpen its competitive edge. The company was inspired by Status and the user-friendliness of Synergebuild. Plus the long term cost and commercial benefits were self evident.

'Putting Synergebuild into practice presented no difficulties at all - it was simple to absorb and has rapidly become a vital and viable tool, both administratively and in our marketing,' continued Steve. 'In the past we have been aware of the opportunities of the internet, and were looking for the best way to implement it into our business strategy. Synergebuild has given us the opportunity to take a big stride ahead of our competitors. Ramage is now a dynamic and efficiency driven window company that has embraced modern technology into a long running family business. The combination of technology and tradition, both proven, are powerful selling points.'

Tel: 01457 875731
Email: mailto:sales@status-systems.co.uk
Web: http://www.status-systems.co.uk


Warmshield Joins Forces with HW Systems

Halifax based Warmshield Windows Ltd has recently signed an agreement with HW Systems to manufacture its range of products including the HW70 suite and Vertical Slider Sash window. The company which was set up only three years ago is rapidly growing and has seen its business increase from producing 50 windows a week to between 300 and 500.

'The VS is ideal for the Yorkshire area where much of the property is in conservation areas and/or of historical interest,' explains Chris Turczak, managing director. 'Many local authorities are now accepting PVCu replacement sash windows as an alternative to high maintenance wooden sash windows. The benefits and features of the new VS, including ease of maintenance and security couldn't be matched by our previous supplier so it made sense for us to upgrade to the new VS as well as the HW70 Suite.'

'HW Systems is the biggest company in the marketplace and is moving forward with products such as the VS,' concludes Mr Turczak. 'We are looking to develop our business, especially on the retail side, and as far as we are concerned HW Systems has all the right ingredients to enable us to do so.'

Tel: 01452 727603
Web: http://www.hwsystems.co.uk


Swish goes Large in Scotland

When major national housebuilder, Bellway Homes, wanted bespoke roofline components, Swish Building Products stepped in to supply the items to their exact specification.

Gordon Coster, Bellway Homes' Chief Architect for Scotland, commented, 'When we found that the standard bracing bar and finial available was by no means big enough for the uniquely designed houses at Farrier's Way, Glasgow, we called on Swish to design a bespoke product to our specifications.'

Swish's experienced technical support team worked closely with Bellway Homes to design, develop and manufacture the larger bracing bar and finial for Bellway to use on the three and four bedroomed homes.

'Bellway Homes' attention to detail and quality specifications make our properties highly desirable,' said Gordon. 'These bespoke Swish products enhance the appearance of Bellway homes, with the added benefit of being guaranteed to look good for the next 15 years.'

As well as the finial and bracing bar, Swish decorative bargeboards, soffits and fascias were also used, completing the attractive, low-maintenance roofline system.


Swish Building Products, an ISO9001 registered company, manufactures and supplies low-maintenance cellular PVC roofline and cladding products. Its guarantee covers the performance and appearance of its white cellular PVC profiles for 15 years. Swish also holds full BBA certification and Kitemark registration.

Tel: 01827 317200
Email: mailto:marketing@swishbp.co.uk


Everest Expands Treherbert Production to meet Commercial Success

Everest has recently invested £500,000 expanding window production at its Treherbert, South Wales factory - primarily to meet the escalating demand from the Everest Commercial Division now into its third year in business.

Everest Commercial provides fenestration solutions to Housing Associations, Local Authorities and commercial and private property managers throughout the UK.

Roy Frost, Production Director of Everest says, 'The commercial market is now recognising the Everest product range as setting the standards for multiple residency properties. Ross St Quintin's commercial team is rapidly expanding sales and our policy is vertical integration i.e. making the majority of products we sell in-house. lnvesting £1/2 million has given us a 35% increase in our window & door production capacity. The Welsh Authority, which has provided some grant aid, has been supporting our project from the start and has been most helpful. We have safeguarded local employment and the whole atmosphere is very positive.

Everest has more than 150,000 sq.ft of production facility at Treherbert and Sittingbourne, Kent.

Paul Whiffield is the new Plant Manager at Treherbert, tasked with bringing the new capacity on line rapidly.

'We have invested in a new six head welder, a state of the art machine that handles both windows and doors, a new corner cleaner system with a rotating table that will automatically smooth all the welds on a fabricated assembly. The final element is a new high-speed Schurmer saw that also provides the routing of the profiles. All these are linked to our computer design and manufacturing system to speed the production throughput. The entire production line is being re-positioned to maximise our production capability. This significant investment and repositioning will enable Treherbert to become one of the most modern UPV-c production iines in Europe,' says Paul.

Whilst this substantial investment has been made in manufacturing, new product designs have been finalised to take advantage of the new, sophisticated production capacity and these will be announced shortly. These new products have been designed to complete the Everest Commercial portfolio.

Ross St.Quintin, General Manager of Everest Commercial says, 'Our market success is clearly being backed by this investment and the Everest position in the commercial and new-build market will continue to grow from this strength of capacity and product.'

Tel: 01707 875700


UK Exhibitors Endorse glasstec 2002

'For all our British exhibitors glasstec 2002 seems to have been an unparalleled success', commented Nigel Rees, the Glass & Glazing Federation Chief Executive. 'We have had nothing but good reports from everyone concerned. Most companies are hopeful that they will be able to turn a good proportion of their leads into business opportunities'.

He went on to say, 'the Glass and Glazing Federation are happy to support such sound business initiatives and are already looking forward to 2004 when we hope to introduce new British companies to the European market.'

'We could not have asked for a better response from visitors; it was successful way beyond our most optimistic expectations.' That was the view of Stephen Lipscombe, European Marketing Communications Manager for Pilkington, and the man responsible for planning the company's highly impressive appearance at glasstec.

'This was very much an international branding exercise,' said Stephen. 'In many markets around the world the Pilkington name is very well known, and even the market leader. But despite often having a very substantial trading presence, in some regions perhaps people do not realise just how strong we are, and the dominant role Pilkington continues to play in the world's glass industry. We did much to alter that at glasstec.'

Other UK exhibitors had similar views.

'The response has been fantastic', said Michael Revell, Managing Director of Decorative Resins International, 'and the levels of enquiry excellent'. Patrick Sumner, Creative Resins Managing Director also agreed - 'a good show with very satisfactory results'. 'We certainly achieved what we wanted to', said Bostik Findley's Chris Alderson, 'we picked up some very good leads and had high quality enquiries'.

Andrew Collins, Sales & Marketing Manager for Azon UK was delighted with the results from the fair. 'Our enquiries were 100% up on the previous glasstec', he said. 'We nearly ran out of samples, brochures - it was just crazy. We had visitors from as far afield as the Ukraine, Lebanon, Syria, Iran, Madagascar, Tasmania, Australia and China'.

Keith Taylor of Unilam International also had a wide cross section of interest, in particular from the Middle and Far East. 'We had a good number of quality enquiries', he commented, 'but even better, we had a lot of requests for overseas visits to customer's premises'.

Abrasive Technology's Nick Lamb put across an interesting viewpoint. He felt that by charging an entrance fee to the fair, glasstec attracts those who are in purchasing positions and are able to make purchasing decisions - in other words, no time wasters! His company too, received visitors and enquiries from many different continents.

As a first time exhibitor at glasstec, although he had visited the fair in 2000, Neale Parkin of DSF Refractories & Minerals said he had been very impressed and the company had achieved excellent results. He had no doubts about returning again to the next glasstec in 2004.

The main interest areas for visitors to glasstec 2002 showed that glass processing and finishing attracted 53%, glass production 40%, glass products and applications also 40% and tools, wear parts and spares, 28%.

The next glasstec will take place once again in Düsseldorf during the autumn of 2004.


Quality Service and Value from Panels Plus

Panels Plus, manufacturer of PVCu door panels and composite doors has taken a new departure and has changed from a pure ‘sales’ operation to a more customer and service focussed company.

The company now has six new sales people in place, one working from each of its four regional depots, and two working from the head office in London, covering North and South of the Thames.

Nick Lake, Communications Manager says, 'The new sales team are directly responsible for promoting our products to existing and potential customers, a key new product for Panels Plus is our new System-X composite door.

'One of the first tasks for the sales team is to make sure that all Panels Plus existing customers are aware of System-X doors and provide them with Point-of-Sale material whenever possible. Initial reaction from existing customers that already have the doors on display is extremely positive.

'The System-X displays are attracting several orders per week, giving these customers another weapon in the sales ‘battle’. Our combination of quality, service and value ensures that our customers make the highest possible profit.

'The new sales team are also responsible for introducing new customers to the complete Panels Plus range that now includes an expanded range of GRP products which includes the ever popular Garden Room roofs.

'We have purchased five new Citroen Xsara Picasso Estates cars, fitted with Minor Planet Satellite Tracking and Navigation. This ensures we are getting the best value from our employees and that our customers are getting a prompt and efficient service.

'Of course we still have in place our regional distribution networks, offices and ‘jocular’ telephone based support, that continues to win acclaim from our customers.'

Tel: 01708 630 045
Email: mailto:sales@panelsplus.co.uk
Web:
http://www.panelsplus.co.uk


CertainTeed Corporation Acquires Marshall Vinyl Windows

CertainTeed Corporation, the North American building product manufacturer, announced on 5th November the acquisition of Marshall Vinyl Windows, Inc. of Corona, California. Terms of the sale were not disclosed.

Founded in 1954, Marshall Vinyl Windows, Inc. manufactures vinyl windows and doors for distribution throughout California, Arizona and Nevada. Since 1992, Marshall has been an independent window fabricator for CertainTeed, taking the vinyl components manufactured by CertainTeed, then assembling and selling finished product under the CertainTeed brand name.

'Marshall has been a tremendous partner of ours in manufacturing high-quality windows and patio doors,' says Harald Jacobsen, president of CertainTeed's Window Products Group. 'This acquisition opens the door to new growth opportunities throughout the Southwestern United States and also brings us closer to our goal of becoming a nationwide, fully integrated window manufacturer and supplier.'

With this acquisition, CertainTeed now owns and operates four window manufacturing facilities. The others are located in Auburn, Washington, Richmond, Virginia and Nesquehoning, Pennsylvania. An additional facility, currently under construction in Lebanon, Indiana, will start production in 2003. CertainTeed also owns a vinyl component extrusion plant in Hagerstown, Maryland.

The Corona, California facility currently employs 250 people and is located about 50 miles east of Los Angeles. No change in employment levels is expected. The facility manufactures CertainTeed's highly popular Bryn Mawr II, New Castle II, New Castle XT, and Somerton II lines of new construction and replacement windows.

CertainTeed Corporation is a manufacturer of residential and commercial roofing, vinyl and fibrecement siding, vinyl windows and patio doors, composite decking and railing, ventilation products, fibre glass insulation, vinyl fence, deck and railing, piping products and ceiling products. The company is headquartered in Valley Forge, Pennsylvania, and employs more than 7,000 employees at approximately 50 manufacturing facilities throughout North America. The company had sales of approximately $2.2 billion in 2001.

Tel: 610-341-7000
Email: mailto:mike.b.loughery@saint-gobain.com
Web: http://www.certainteed.com


New XRF Drift Correction Glasses

Glass Technology Services (GTS), the technical arm of British Glass, offers a new Drift Correction Glass service to both manufacturers and users of X-Ray Fluorescence (XRF) instrumentation.

XRF provides an accurate, non-destructive measure of the elemental composition of a sample as each chemical element has a unique set of energy levels that produce a unique x-ray signature.

Drift correction samples are widely used to correct the day-to-day drift of XRF instruments. Glass, owing to its very high stability and versatility, is particularly well suited for this high-precision task.

GTS, with many years of experience and a proven track record in the development and supply of customised glass compositions, can tailor glasses to suit the requirements of individual customers by supplying glasses from one-off bespoke samples to large regular orders.

XRF Correction Glasses, developed and manufactured by GTS, range in composition from relatively simple (ie five to ten elements) to complexglasses doped with many elements. These are normally provided as discs, 5mm thick, 40mm diameter, with one face optically polished.

However, the new service by GTS is very flexible as each customer can have custom-made dopant types and levels tailored to their needs.

All GTS glasses are processed to ensure homogeneity and reproducibility and, with its own UKAS-accredited XRF facility Glass Technology Services can furnish a Certificate of Analysis for each batch.

Contact: Paul Bingham
Tel: (0114) 290 1801
E-mail: mailto:melting@glass-ts.com


SFS Fasteners Provide Conformity Certification

SFS intec has produced a certificate for registered fabricators to confirm that both its austenitic and carbon steel fasteners meet the requirements under BS7412 2002.

BS7412 registered fabricators now have to provide a certificate of conformity for all components used in the manufacture of 7412 windows. For fasteners, the requirement is conformity with BFF Guidelines 363/1 Feb 2001, with which SFS' range of fasteners - including bi-mets - comply.

But, warns SFS specification manager Robin Szymura, fabricators still need to be careful in choosing the right fastener for each application:

'Where stainless steel hardware is used it should not be attached using carbon steel fasteners - only stainless steel fasteners are permitted under BPF guidelines'

SFS recommends only the use of austenitic stainless steel fasteners for all exposed fixing applications, to avoid the risk of atmospheric corrosion associated with other fastener materials. Based at its Leeds headquarters, the company's technical support team is available to provide guidance to fabricators on all aspects of fastener selection and fixing.

The company has recently introduced a new audit scheme to help fabricators make the right fastener choices and to help specifiers ensure that windowmakers are adhering to their specifications.

Tel: 0113 208 5500
Email: mailto:bric@sfs.ch


New Research Paper Examines Correct Window Hardware Specification Options

The effect of correct window hardware specification on the longevity and quaiity of an entire window is examined in a new research paper just published by risk management company, BLP Housing.

Window hardware manufacturer, Securistyle Ltd, has sponsored the research paper, which considers the ironmongery options available to specifiers, the main failure modes and key specification points to minimise the risk of premature failure on casement windows.

Focusing on high security locking devices and variable geometry friction hinges, the research paper features tables of durability classes and indicates the level of insurance available, to a maximum of 25 years, for each class.

The aim of the report is to provide specifiers with guidance on the whole-life performance of window hardware.

Peter Mayer from BLP Housing said: 'The correct specification of window ironmongery is essential to ensure that the most appropriate components are specified according to their use and do not fail prematurely. The cost of correcting a failure is at best disproportionate to the value of the ironmongery, or at worst terminal in terms of the whole window's predicted life.'

Nick Haskins, national specifications sales manager at Securistyle, said: 'ln practice the durability of the ironmongery is highly dependent upon the care in which it is used. However, there are many specification and maintenance checks that can reduce the risk of premature failure. The research paper identifies these checks and will give specifiers the confidence to select window hardware that is high quality and durable.'

To obtain a copy of the research paper contact BLP Housing on 0207 204 2434 or Securistyle on 01242 221200.
Email: mailto:info@securistyle.co.uk
Web: http://www.securistyle.co.uk


Come and Join us, says Bigger Better Network

Network Veka has celebrated reaching its 50,000th installation with a new recruiting call to the industry.

The invitation came at the organisation's sixth AGM, when 170 delegates heard there was never a more relevant time for other window companies to look at the Network way of doing things.

Delegates heard that Network Veka is still breaking records on every front. Membership has now passed 140, aggregated sales are nudging £200million, last July was the best month ever with sales topping £6.1million - and only days before the AGM it was confirmed that members have now completed 50,000 installations since the organisatlon's launch six years ago.

Even more significantly, said Operations Manager John Ogilvie, Average Installation Value has increased by more than half since 1996 and now stands at £4,367.

Speaking on the conference theme of 'Going into Battle,' at the venue of the Royal Armouries, he said that around the industry the battle for survival was getting tougher every day:

'Many are seeing installation values plummet; casualties are now widespread in some quarters... and most experts agree that the bloodshed is far from over.

'Is it any wonder that that our recruitment is at a record high when the Network Veka brand is growing in recognition in a market that is increasingly strewn with the remnants of failed companies?

So, to all those companies watching us from out in the cold, the message is simple: We're doing great with Network Veka...come and join us...and together we'll be even greater.'

Members also heard of a number of new initiatives and developments, including:

*A Renault Laguna prize draw for consumers, a Laguna car or Trafic van prize for the member with the biggest business increase in the coming year - plus new fleet savings through Renault for all members .

*Plans to give installers more input into the organisation with proposals for an lnstaller Committee.

*Network Veka's acceptance as a member of the General Insurance Standards Council as a further boost to the integrity of its insurance-backed guarantee.

*Proposed trialling of the DTI's new Quality Mark

Later, more members than ever heard that their success had been recognised with one or more of the Network Veka awards. More than 30 members became members of the 2002 100% Club for faultless Customer Satisfaction returns, 33 salespeople were enrolled into the £1/2Million Club while 11 were elevated to the £Million Club. Also, for the first time, the Member of the Year Award was joined by eight regional awards.

Contact: John Ogilvie
Tel: 01282 718997
Email: mailto:networkveka@veka.com
Web: http://www.networkveka.com


Metal UK Secures LSE Glass Construction Contract

LMC Group company Metal UK has been awarded a £100,000 contract to design, manufacture and install a complex structural glass cafeteria and meeting place at the London School of Economics.

The contract includes structural glass units measuring 16.5m x 2.4m to the rear elevation, with a clear storey over the top, 16.5m frameless double glazed doors on the front elevation, also with a clear storey over the top, a 26m glass canopy along entire structure and sliding glass doors along each end elevation.

Under the terms of the contract, Metal UK will work with architect MacCormac Jamieson Prichard to design the structure, and will manufacture and install the complete assemblies. Fellow LMC Group company Glass UK will engineer and manufacture the structural glass units. Work is scheduled for completion by the end of January 2003.

The completed cafeteria and meeting place will sit in a newly landscaped plaza, which will accommodate artwork by artists and sculptors. Main contractor for the development, which is privately financed by a former student, is Allenbuild.

'I’m delighted to be working with Metal UK again,' says project architect David Thompson of MacCormac Jamieson Prichard. 'We have worked together on a number of projects in the past and, quite simply, there isn’t another company in the UK that can manufacture cast laminated glass and oversize double-glazed units of the size and complexity required, or provide such a comprehensive design, engineering, manufacturing and installation service.'

Tel: 01895 629940
Email: mailto:enquiries@metaluk.co.uk
Web: http://www.metaluk.co.uk


Glass Industry Standards Review

The glass industry standards are being reviewed to ensure they continue to address current and future working practice. Consultation to date has identified that the current Level 2 NVQs and SVQs broadly meet the requirements of the glass industry and should not be changed. However, there are plans to have only one qualification at Level 3 with six optional routes.

Take the opportunity to influence this debate by checking out the latest draft standards on our website and then contact :
mailto:julia@glass-training.co.uk
with your views. For more information visit: http://www.glass-training.co.uk/standrdsreview/index.htm


New Noise Advice From The HSE

The Health and Safety Executive (HSE) has published guidance on noise, making it easier to find information on protecting hearing from noise at work. Six 'Noise at work' publications have been combined to produce a comprehensive leaflet for employers and a pocket card for employees.

http://www.hse.gov.uk/pubns/indg362.pdf
(1.3mb)
http://www.hse.gov.uk/pubns/indg363.pdf (353kb)


Employers Fulfilling New Role To Marry Training And Business Needs
More employers will be put firmly in the driving seat to tackle skill shortages in their sectors as part of the further expansion of Sector Skills Councils, Adult Learning and Skills Minister Ivan Lewis announced recently.

He praised the leadership shown by employers spearheading the five trailblazer Sector Skills Councils. At the same time, the Education and Skills Secretary announced new steps to improve the quality of management and leadership across the UK economy. This includes the setting up of an advisory panel of public and private sector leaders and Ministers to build upon the recommendations set out in a report by the Council for Excellence in Management and Leadership (CEML) earlier this year. For more information visit http://www.dfes.gov.uk.


Negotiation Skills
Any contractual arrangement will require good negotiation skills. This one-day programme will help your staff develop sound negotiation skills. Contact: mailto:mike@glass-training.co.uk


Report Writing Skills
Do you feel your report writing skills could be better but don't have time to attend a course? We're running a 'learning pathway' distance learning programme in report writing with one to one telephone counselling. For more details contact: mailto:julia@glass-training.co.uk


Alternative to NEBOSH Qualification
An NVQ level 4 in Occupational Safety is equivalent to the NEBOSH qualification and recognised as such by the regulatory bodies. The NVQ also ensures that you can demonstrate competence to 100%, rather than working on a 40% pass mark in an exam. You can achieve the NVQ via traditional workplace assessment or through a distance Learning Pathway. Contact: mailto:mike@glass-training.co.uk


Lyten Windows Reach New Standard

Lyten Windows a Eurocell 60mm Window System Scottish Fabricator has achieved the Scottish Building Regulations Part J requirement (equivalent to Part L in England). The company decided to do this in advance of the legislation, which will come into force in 2003.

The Eurocell 60mm Window submitted for 'hot box' testing at the National Physical Laboratory in Middlesex, contained Pilkington K Glass as well as thermally efficient spacer bars. Lyten achieved a u-value of 1.78, which puts them well inside the benchmark figure.

Lyten, based in Wallyford, East Lothian, has been fabricating Eurocell's Window System for over three years now, stated, 'we are very pleased that the window has passed the new regulation in conjunction with Eurocell and are looking forward to developing our customer base as a result of this important achievement.

'Eurocell realises how important the new legislations are for the industry to become more credible in the eyes of the consumer, effectively ridding itself of the 'cowboy element,' which previously existed. We have put tremendous emphasis on achieving all relevant accreditations in the past and that is also applicable to any further introductions in the future.'

'At Eurocell we also recognise the importance of the accreditations to our customer network and will support them wherever we can, Lyten being the latest example.' said Martin Saunders, Sales Director Eurocell Profiles.

Tel: 01773 842100
Email: mailto:marketing@eurocell.co.uk
Web: http://www.eurocell.co.uk


Masco Corporation Announces Record Third Quarter Sales, Litigation Settlement Charge and gives Fourth Quarter Earnings Guidance

Masco Corporation reported on November 12th that net sales for the third quarter ended September 30, 2002, aided by acquisitions, increased 13 percent to $2.5 billion, a new quarterly record, compared with $2.2 billion for 2001. Operating profit for the quarter, excluding a litigation settlement charge, increased 25 percent to $422 million, also a record for any quarter, as compared with $337 million before goodwill amortisation in 2001.

The Company reported net income of $123 million or $.24 per common share for the quarter. Excluding unusual charges recorded in both the 2002 and 2001 third quarters (the Behr litigation settlement charge in the third quarter of 2002 and the write-down of certain long-term investments, principally securities of Furnishings International Inc., in the third quarter of 2001) and excluding goodwill amortisation in 2001, net income for the 2002 third quarter increased to $227 million ($.44 per common share) compared with $181 million ($.37 per common share) for the 2001 third quarter.

In the third quarter of 2002, the Company recorded a $166 million pre-tax charge for the preliminary settlements to resolve all class action lawsuits pending in the United States against the Company and its subsidiary, Behr Process Corporation, related to exterior wood coating products formerly manufactured by Behr. As previously stated by the Company, this charge does not reflect any offsetting amounts that the Company and Behr expect to recover from the liability insurers or other third parties, which the Company anticipates will be significant.
Recoveries from liability insurers or other third parties will be recorded at such time as they are agreed to, or otherwise received.

Masco Chairman and CEO Richard A. Manoogian commented, 'The positive sales and economic trends that we have experienced in our businesses in the first nine months of 2002 have continued thus far in the fourth quarter. Assuming that present business conditions continue for the remainder of the fourth quarter, seasonally one of the year's lowest quarters for Masco, we believe that our fourth quarter earnings should approximate $.34 to $.37 per common share.'

Web: http://www.masco.com



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