Representatives from some of the leading lights of the UK timber window
industry are coming together in campaigning style to demonstrate their
commitment to a major new marketing campaign scheduled to launch in the
autumn. 34 founder members are joining up under the campaigning banner
of The Wood Window Alliance with the common cause of promoting the thermal
efficiency, durability, sustainability and beauty of 21st century wood
windows with the campaign slogan 'Wood. At the Heart of a Good Window'.
The campaign, to be administered by the BWF (British Woodworking Federation),
is expected to focus on professional, trade and consumer audiences with
a significant budget to support a wide range of marketing activities.
WWA leading light Nick Quinn, marketing director of Blairs, is bullish
about its objectives and its potential impact on a market still dogged
by misconceptions about performance and durability. He said: 'Our mission
is to increase timber’s share of the UK window market by communicating
the facts about modern timber windows. There is no doubt that we have
lagged behind in creating a strong industry voice to promote timber windows
and deal with some of the misconceptions still propagated by our competitors.
Now, with sustainability high on the agenda, particularly in the social
housing sector, the time is perfect for us to join forces in the battle
for the market share.
'We are working together to create a generic and measurable campaign which
will focus on 21st century timber windows and just how they fit into today’s
aspirations for sustainable and durable products. Watch out for full details
of the campaign when we launch in September.'
Picture shows founding members (front to back and
left to right):
Stephen Wright (George Barnsdale & Sons); Gary Gleeson (Wagner); Roy
Wakeman (Mumford & Wood); Keith Clark (Premdor); Kevin Martin (Bereco);
Mike Tracey (MH Joinery); Steve Nixon (George Barnsdale & Sons); Andrew
Thorn (Sonneborn & Rieck); Ruth Soundarajah (BWF); Alan Shearer (Howarth);
Chris Wood (Mumford & Wood); Nick Quinn (Blairs); Raymond Bremner
(Guest of Spilka UK); David Hutchison (Dyrup); Duncan Wright (Timber Windows);
Barny Morris (Arden Windows); John McCobes (Teknos); Cliff Thrumble (Boyland
Joinery); Treve Temby (Clearwood); Paul Gooch (NorDan UK); Frank Fay (Spilka
UK); Richard Lambert (BWF); Karl Zierold (Rationel); Charles Trevor (Wood
for Good);Dave Christie (Sikkens); Ian Wheeler (Rationel); Mark Hubbert
(Teknos); Tony Pell (JELD-WEN); Steve Jones (SCA Timber); John Shaw (JELD-WEN).
Timber
Glazing Products Surge in New Housing
The
following key points are from the 2007 edition of the Palmer report on
the Market for Windows, Doors and Conservatories in New Housing.
Timber glazing products in New Housing shot up by 28% in installed value
terms in 2006, while PVC-U could only manage 3%. ‘Part of this was
due to higher price rises but there were some substantial volume increases
as well’ says Palmer.
The total market, which covers mainland Britain, went up by 10% in 2006
to £443 million. This was the first time in three years that there
was growth in the installed value market. Much of this was due to price
increases, partly as a result of a switch to more expensive products or
materials. But there was an increase in housing starts as well. The 2%
increase in starts to 216,300 brought the number in mainland Britain to
the highest level since 1988. But glazing markets are well below their
record level because of the high (and still growing) percentage of flats
which of course have far fewer glazing products than houses.
The window market in new build in 2006 grew for the first time in nine
years by 2% in terms of numbers of frames. But softwood windows grew by
15% and hardwood by 20%. Aluminium windows also put in an above market
performance for the second year running, by growing by 10%, which reflects
the still continuing increase in city centre apartment blocks where commercial
style products are used.
This
was all at the expense of PVC-U which declined in this market for the
first time ever, by 2.5%. But it remains the market leader with 76% share.
Full factory finishing is an important reason for the growth in timber
windows. This reached 67% in 2006, up from 50% in 2005.
In the entrance door market, steel faced products continue to dominate
but share slipped from 61 to 56%, a volume reduction of 11%. Climbing
into second place in 2006 were composite doors which recorded a dramatic
36% increase. Overall the market moved up 1.5%.
The patio door market was virtually unchanged in 2006, but this masks
a 9.5% increase in hinged doors and a 30% decline in sliding doors. PVC-U
also dominates this market with 77% share.
As a percentage of private sector completions the conservatory market
in new build grew from 1.4 to 2.3%, but at 3,900 units this is only a
tiny fraction of the market in home improvements.
Timber is forecast to continue to gain ground at the expense of PVC-U
in the
window market over the forecast period which covers the years 2007 to
2011. The forecasts also take into account, the housing market, housebuilding,
and trends in property types.
Products covered by the report are
• Windows
• Conservatories
• Entrance Doors
• Sliding Patio Doors
• Hinged French Doors
Report Format
• Palmer's latest reports are designed for easy analysis with:
o Executive summary
o Charts adjacent to the commentary text to which they refer for easy
assimilation
o Tables grouped at the end of each report section
In all there are:
• 168 pages
• 12 sections
• 107 tables of numeric and statistical data,
• 62 charts in the text illustrating the trends and comparisons.
Contents of this 2007 edition of the Market for Windows, Doors and
Conservatories in New Housing
Executive Summary
1. Housebuilding Market
2. Window Market Overview
3. PVC-U Window Market
4. Wood Window Market
5. Aluminium Window market
6. Window Styles, Glazing Details and Roof Windows
7. Window Market Forecast
8. Entrance Door Market
9. Patio Door Market
10. Conservatory Market
11. Regional Markets
12. Economic Background
What makes this report different?
Palmer Market Research has been operating in the Building Industry and
related markets for 30 years, every report produced comprises:-
• Extensive historical information assuring consistency of interpretation
• Comprehensive market sampling to ensure the statistical validity
• Detailed personal interviews (here 377) to gather sufficient data
and checking its correct application
• 'Desk research' to confirm that the interview results are compatible
with other published data from official sources
• Personal involvement by Robert Palmer in analysing and publishing
the report
• Discussions with clients to confirm, and modify where necessary,
the way the
information is presented for practical commercial use.
• On line telephone support for 12 months related to interpretation
of the data.
• Free CD of the report charts in full colour
How do I get hold of it?
Price £3,300 + VAT for either hard copy or pdf format direct from:
Palmer Market Research
31 Victoria Road
Surbiton
Surrey KT6 4JT
Tel: 020 8390 8131
Fax: 020 8390 9833
Email: info@palmermarketresearch.co.uk
Or, download an order form from our website http://www.palmermarketresearch.co.uk
Glazing
Industry Out in Force to Help Edgetech Celebrate Launch
'A
resounding success,' was the consensus among the 148 guests at Edgetech's
opening of the UK's first dedicated Warm Edge Technology manufacturing
plant. Customers and representatives from the EST, GGF, and BFRC, joined
other sealed unit manufacturers, glass companies, system companies, machinery
firms, fabricators and installers last Thursday and Friday. There was
an international flavour to the event with delegates from the US, Italy,
Germany and Canada joining those from across UK and Ireland. Adding local
endorsement for Edgetech's launch in Coventry, a delegation including
the Lord Mayor also came along to join celebrations.
Formalities
began with the cutting of the ribbon at the world class manufacturing
facility by Edgetech IG Inc's President, Mike Hovan, the company's founder
and Chairman of the Board, Dale Foland, and UK MD, Andy Jones. Delegates
then divided their time between three interactive zones: Production &
Productivity - showcasing the Super Spacer® manufacturing process,
the For.El automated Super Spacer IGU applicator and the Bassra SuperShop;
Legendary Performance & Products - demonstrating hands on Super Spacer's
superior properties in thermal efficiency, gas retention, condensation
and noise reduction; 360 marketing - launching a new business support
initiative designed to bring the industry together to get the most out
of Super Spacer and WERs. Afternoon forums focused on the bottom line:
How Lean Manufacturing Equals Improved Profits, and A Profitable Approach
to WER.
Commitment to helping customers grow their businesses
Andy Jones, Managing Director of Edgetech UK believes that the number
of delegates taking time out from busy schedules is a testament to the
quantity of forward thinking businesses looking to grow through leaner
manufacturing techniques and WERs, both integral parts of the day's schedule.
Andy comments: ‘Firstly, a huge thank you to all those who made it
to the event, especially considering the motorway chaos and the closure
of Birmingham airport. In celebrating the opening of this world class
Super Spacer production facility, we wanted to do something different.
That's why we turned the traditional ceremonies we're all used to into
a customer driven event. After all, it's because of customers that we
have enjoyed growth of 300% over the last three years. This in turn has
allowed us to make the investment into UK manufacturing. Edgetech's commitment
will continue in building ever closer relationships with our key business
partners. The last couple of days have provided the perfect opportunity
to show how much further we can go collectively with our production and
performance initiatives, underpinned by the innovative 360 business support
package.’
‘The
sooner Super Spacer becomes a household name, the better’
The Lord Mayor of Coventry Dave Batten was impressed too, commenting:
‘In my official capacity, I visit many businesses and invariably
learn something new. Today however, I have really had my eyes opened.
I replaced my windows last year, and not one of the installation firms
mentioned ESR windows to me. If they had, I most certainly would have
opted for them. Edgetech's £2.5 million investment is a tremendous
step forward in helping solve the challenge of climate change in the UK.
The sooner Super Spacer becomes a household name the better for us and
our environment.’
‘In mature markets, the only way to grow is to take business from
your competition’
Andy Ball, Marketing and Business Development Manager adds: ‘In a
mature market the only way to grow is to take market share from your competitors
- or they will take it from you. ESR windows have added new impetus to
our market and getting in early with Super Spacer and selling more windows
because of it is a sure way to achieve growth without raising costs. This
was the focus of the whole day, and feedback indicated the message was
well received. The broad spread of companies interested in profiting from
ESR windows was evident in the different types of firms attending, from
those who are already gaining competitive advantage from this next generation
of windows, to those who are about to commit.
If you missed the launch event, Edgetech has a comprehensive information
pack available on how to take advantage of these new opportunities in
our market.’
Web: http://www.edgetechig.com
Leivers
and Millership Comes Back to Synseal
Leivers
and Millership comes back to Synseal. 'After trying another supplier we
found we weren't getting the quality or service we were used to with Synseal,'
says Alex Leivers, Director of Leivers and Millership. 'That's why we
switched back.'
Leivers and Millership fabricates Legend. 'It's a superb system because
it's so adaptable,' Alex continues. 'We work in retail and commercial
markets, so we needed a system to suit both.'
Adding commercial work has given Leivers and Millership a boost in sales.
'We constantly look for ways of increasing business. We provide a supply
and installation service for Housing Associations, councils and commercial
developments. While most of our work is based in the East Midlands we
also offer cover for an insurance company across the UK.
'The domestic market is different today. Seven out of ten installations
we do are removing PVC-U windows; and mostly for aesthetic reasons. Most
of our domestic work is through recommendation. We have a good reputation
and customers know they can trust us.
'To compete in today's market we need a supplier who can understands the
importance of service. That's why we are happy to be back with Synseal.'
Ashton
Windows Increases Sales Thanks to Deceuninck
Trade
fabricator, Ashton Windows in Royton, near Oldham, has recently introduced
Deceuninck as its systems house. The company started fabricating two of
Deceuninck's systems - the 2500 Chamfered and the 2800 Decorative - just
two months ago and the response has been immediate. The company has already
seen a 10% increase in sales!
Brian
Britch, Ashton Windows' Managing Director said, ‘It seems we made
the right decision in partnering with Deceuninck: I'm absolutely delighted
at the immediate sales increase the company’s products have provided.’
Ashton Windows spent almost 12 months researching and analysing alternative
systems before choosing Deceuninck. On the evidence so far, the company
certainly made the right decision, but why did it make it?
The company was looking for an alternative system that would help it combat
the tough market conditions. Ashton Windows wanted to offer its customers
a choice of a decorative or a chamfered system, but it needed them to
have common ancillaries to keep stockholding to a minimum. Deceuninck's
intelligently designed 2500 Chamfered and 2800 Decorative systems fitted
the bill perfectly with their combination of high specifications and cutting
edge features.
Another factor in the decision was Deceuninck's level of support, not
least in the form of Synergebuild, which Ashton has already incorporated
into its business. Brian commented, ‘The online ordering function
is particularly impressive because it helps us to manage our workflow.
Because we can see actual stock status we know if we need to reschedule
well in advance rather than at the last minute. Having said that, there
have been no stock shortages so far, so no rescheduling has been necessary!
We'll definitely be using all Synergebuild's other functions in the business
before too much longer because there's no doubt it brings added benefit
into the business and to our customers.’
Ashton Windows has been established for 19 years and works throughout
the north of the UK. Brian puts the company’s longevity down to its
'best of type' policy that has been in place since the beginning. Put
simply that means offering the company’s customers the best products
and backing that up with old-fashioned honesty and customer service. Brian
says, ‘When we say we will deliver on Wednesday, we will deliver
on Wednesday, so customers know they can trust us. They also know that
we're very approachable and we will work with them to overcome any problems
they may be having.’
It seems that the combination of old-fashioned values and cutting edge
products is a winning one. And there's no doubt that Ashton Windows is
planning to capitalise on it!
For more information on the products from Ashton Windows call 0161 624
9433.
West
End Windows Launches VEKA
West
End Windows, the Bristol-based trade fabricator, has introduced VEKA Matrix
Fully Sculptured PVC-U windows and doors to its portfolio of products.
The move is part of West End's strategy of offering customers the widest
possible range of products.
The
company currently manufactures the Duraflex bevelled and featured PVC-U
systems as well as a wide range of aluminium glazing products, composite
windows & doors and conservatories.
A new, simplified price list for all PVC-U windows and doors has also
been introduced, so customers can choose VEKA Matrix Fully Sculptured,
Duraflex bevelled or Duraflex featured all at the same price, all with
standard five working day delivery.
Managing Director Garry Carr explained ‘It's about giving customers
choice. In today's trade market all fabricators need to offer high quality,
fast delivery and competitive prices, and providing a range of products
with one single price list gives customers a real competitive edge.’
West End has invested over £2m in a new 25,000 sq ft production
facility and machinery, including a new cutting and machining centre,
which has increased capacity to over 1,000 frames per week. Director Matthew
Ford explains why the company introduced VEKA; ‘After extensive research,
we chose VEKA as an ideal product to open new markets and win new customers.
It is recognised as a premium quality system and this will enable us to
target new customers in the trade, commercial and new-build sectors.’
Jason Bird, National Sales Manager for VEKA plc, said: ‘West End
Windows is a prestigious fabricator established over 30 years. The company
shares similar values of customer service and commitment to quality, and
we are looking forward to working with them.’
West End is already established as one of the UK's largest aluminium and
composite trade fabricators; ranging from windows and doors to shopfronts,
curtain walling, secondary glazing and bi-folding doors all in a range
of powder coated colours. Again, Matthew Ford reinforces the point that
customer choice is key: ‘Offering a wide product range backed by
30 years of experience enables our customers to diversify, grow and win
profitable new business.’
Based in Bristol, the company supplies large and small installers throughout
the Midlands, South East, South West and Wales. For more information contact
Matthew Ford on 0117 966 7661 or visit the website http://www.westendwindows.co.uk
Avocet
Provides its Customers with the Ultimate Take Away!
Capturing
the imagination of its customers, Avocet Hardware's recent Chinese themed
open day was deemed a success by all who attended, with the company transforming
its West Yorkshire headquarters into an oriental extravaganza in recognition
of its strong production connections with China, as well as to mark the
launch of its brand new Phocas friction hinge.
The
aim of the event was to open up all areas of the business to Avocet's
customer base, giving them the opportunity to see first hand all of the
products on offer and just how the company operates. 'We have made huge
changes to our systems and infrastructure over the last few years and
we felt it was important for our customers to be given the chance to see
how we have evolved as a company and how we are set up to supply them
with the best hardware in the business,' comments Avocet's marketing manager
Stephanie Wright. 'We wanted our customers to try out our latest products,
but more importantly, to meet the most passionate people in the hardware
industry - our employees; the people they conduct business with on a daily
basis. Our strong links with China has enabled us to develop some remarkable
products and what better way to celebrate this than by going oriental
for the day!'
Visitors to the event were to able go on a variety of tours around the
facilities to see the workings of the distribution centre; a close up
and personal look at Avocet's fleet of delivery vehicles; an insight into
its research, development & technology department to see the latest
designs, software and test rigs; and a chance to meet the directors that
bring all of Avocet's elements together.
With specialist Avocet teams on hand throughout the day, customers were
never far away from product demonstrations and displays including Avocet's
new in line espagnolette handles, Pioneer spring cassette door handles,
a range of new silver look locking mechanisms and the new Phocas friction
hinge, to name but a few. A series of topical presentations also took
place with speakers from Fred Duncombe on emergency exit doors, RW Simons
on the new Document F Building Regulations for Ventilation, Gary Fischer
from Secured By Design, and Roto-Frank, GU and Siegenia on the testing
and standards of their product ranges. Customers were also invited to
see Avocet's new and improved website, scheduled to go live by the end
of July.
Guests
were encouraged to get what they wanted out of the event, but it was not
all work related with Chinese lion dancing, Tai Chi, stick fighting and
board breaking going on - and that was just over lunch! Games, activities
and competitions were held throughout the course of the day ranging from
sumo wrestling, kite flying and Nintendo Wii competitions to a £1000
Phocas friction hinge prize draw and hardware auction!
But the day didn't end there, with the festivities continuing well into
the early hours of the morning. Avocet employees, customers and third
party suppliers were invited to attend an informal party. 'The Avocet
open day was not only designed to give our customers an exclusive insight
into our operations, but it was also designed to reward our staff. Without
their commitment and dedication to Avocet, none of this would have been
possible,' continued Stephanie.
Commenting on the success of the day, Avocet's Chief Executive Jim McCarthy
said: 'This event has been very successful for us and the response from
our customers has been fantastic, seeing them going away with a different
insight into Avocet, one that we hope is more personal. Our aim was to
tailor the day to suit the individual and make the day work for them.
We wanted to create a relaxed exhibition environment allowing our guests
to explore every area of the business. We have already been inundated
with requests asking us when we plan to hold the next one.'
Web: http://www.avocet-hardware.co.uk
New
Yale Home Security Range for Window Installers Warehouses
The
ever-expanding network of Window Installers Warehouses will shortly be
able to offer its trade and DIY customer a new range of Yale home security
products designed for the domestic market.
Yale
is a trusted and market leading high street brand - associated with the
best in security products. The company has recently introduced a new home
security range that includes: wire-free alarms, single room alarms and
small home safes. They will be available through the DIY trade but WIW
says that its branches will generally be able to offer them at more competitive
prices than the leading multiples.
Yale is confident that demand for its new range will be strong as all
the products are competitively priced and easy to install. It is estimated
that 73% of UK households have no alarm devices fitted. That means a potential
market of 17 million households.
Assuming £150 per installation, that's a possible £2.5 billion
market. Just 1% market share is worth a cool £25 million.
Yale has designed a striking stand-alone display unit to showcase the
new range. The first order includes the fully branded one metre stand,
the requisite stock, stand assembly instructions and leaflets detailing
the features and benefits for the customer.
The telecommunicating alarm kit is a very smart piece of technology. It
features passive infrared detectors, single door and window contact accessories,
a siren box, dummy siren and a telecommunicating control panel.
In the event of a break - in, or a panic alarm or smoke alarm being activated,
the control panel will automatically dial the property and then a pre-programmed
sequence of five telephone numbers until it finds a response.
There is also a range of single room stand-alone alarms that are particularly
suitable for conservatories. All the products are wire-free, avoiding
the need for electrician certification but nevertheless offer opportunities
for additional revenue through installation by WIW personnel.
Yale plans to add to its affordable home security range by introducing
a new line in CCTV cameras in the near future. Watch this space!
Tel: 01625 856488
Web: http://www.windowinstallerswarehouse.co.uk
White
Goods are Still Missing Energy Labels
Amidst
an explosion of interest in Window Energy ratings and BFRC labels, it
may be surprising to learn that the white goods industry has gone off
the boil a bit in its adoption of energy labels. A recent trading standards
survey of fridges, freezers, washing machines and other kitchen appliances
on sale found a quarter are still not carrying special energy rating labels.
The labels - designed to help consumers assess the 'green' credentials
of products before they buy - are required by law.
But they were missing from 23 per cent of goods checked in the three month
long survey across the South East.
Trading Standards Officers (TSOs) from eight local authorities checked
some 8,316 appliances on sale in a range of outlets, including national
and independent electrical and DIY stores, department stores and fitted
kitchen suppliers.
Greener choices
Letters are to be sent to non-compliant firms reminding them of their
responsibilities.
The chairman of the Trading Standards Institute (TSI), Dave Roderick,
said: 'It is extremely disappointing that nearly a quarter of all appliances
are still being displayed without the energy information required by law
to help consumers make an informed choice.
'Our advice to consumers is simple: if a product has not got an energy
label, ask to see it - and if it is still not forthcoming, go elsewhere.'
The regulations governing energy labelling on white goods have been introduced
over the past 10 years in a bid to help consumers make 'green' choices.
Labels indicate the power and water efficiency of a range of products,
using a 'traffic light' style rating.
New
build specialist, Abbott Group, has recently invested in further new vehicles
for the company’s installation and customer care teams to enhance
their levels of service to the national and regional house builder.
The
Sussex-based company has just taken delivery of seven new Volkswagen Crafter
Vans, five have Luton bodies for the installation team and two are panel
vans for the customer care team. This investment in new vehicles comes
on the back of a number of forward thinking changes at Abbott which include
the adoption of Plastmo's Vogue fully ovolo suite and the achievement
of Secured By Design status.
Abbott has just enjoyed its best ever year in terms of performance and
customer feedback and this is represented in the new installation and
customer care charters which outline service levels for the client. The
company has also invested in a unique customer extranet which enables
housing plots to be called off on-line.
Jim Wakefield, sales and marketing director of Abbott comments: ‘Our
success over the last few years has come down to the hard work and commitment
of all those involved at Abbott. We have set a benchmark for service in
this sector as the feedback from the house builders has shown and this
latest investment is just part of an on-going development plan to build
on this position.’
Tel: 01825 872567
Email: peter.hand@abbott-group.co.uk
‘Stunning’
Entries Received for Bohle Glass Student of the Year Awards
The
quality of entries for the second Bohle Glass Student of the Year Award
is ‘Absolutely stunning’, according to Bohle managing director
Gary Dean.
‘The talent that is being revealed by the Award is superb,’
added Gary, ‘and something that the glass industry should be very
proud of. Because of our involvement with colleges throughout the UK we
are aware of the quality of work being produced but when it is seen collectively
and in context, it is breathtaking.’
The panel of judges, which includes academics as well as representatives
from industry, has the difficult task of distilling 12 finalists from
the hundreds of entries received, before further consideration produces
the four students who will attend the G07 Awards on 12th October this
year when the winner will be announced in front of an audience of almost
500 guests.
The pride of winning the title of Bohle Glass Student of the Year will
be boosted by prizes of a Bohle ECO45 Glass Fusing Kiln and ancillaries
worth more than £1,000, together with an expenses paid trip to the
Bohle headquarters in Haan, Germany, one of the leading centres of glass
processing technology with a great tradition of glass working.
A selection of the entries will also form a feature at next years Glass
Processing & Technology (GP&T) exhibition, which will be held
at the National Exhibition Centre (NEC) from 8th - 10th April 2008, offering
visitors an insight into the level of craft and technological skills present
in Britain today.
Carl
F Enhances Sales Management and Supply Systems
Carl
F Petersen Ltd has invested heavily in latest technology for both sales
administration and warehouse management.
New software and reporting tools have been purchased that benefit the
company's supply service for both hardware products and the Carl F direct
professional tools/accessories on-line shop.
State-of-the-art ultra mobile PCs have been supplied to the Carl F field
team which enable wireless access to office data using 3G technology.
The company's Customer Relationship Management (CRM) system has also been
upgraded allowing field representatives to update and access data in real-time
at any time of the day: the result is instant information updates which
benefit both the sales team and its customers.
Additionally, a wireless warehouse environment has been introduced to
Carl F's storage facility - this includes PDA bar code scanners to give
total operator mobility.
For Carl F Petersen hardware enquiries: Tel: 01536 401155 Fax: 01536 401157
E-mail: sales@carlf.co.uk or visit
http://www.carlf.co.uk
New
Wegoma Machinery Helps Keep Crystal Ahead of Demand
Hertfordshire
based national trade fabricator Crystal Direct has added new machinery
to its factory in response to increasing order levels.
New welders and drain slot routers from its long standing supplier, Wegoma
will increase production capacity of internally glazed frames by 10%.
Martin Randall, Chairman says:
‘Our customers demand quality and reliable service and they are growing
because we're supplying them with just that. Wegoma's first class machinery
means we'll be sure to continually deliver at an excellent standard.’
Crystal is also looking to expand its factory space later this year.
Tel: 01462 489900
Web: http://www.crystal-direct.co.uk
Another
Significant OSP Order for Glaston
Glaston
Corporation has received the second-largest One-Stop-Partner (OSP) order,
a combination of pre-processing machinery and safety glass machinery,
in its history. Coming from the EMEA area, the order is worth 11 million
euros. It includes integrated pre-processing machines as well as safety
glass processing machinery.
Glaston announced its largest OSP deal of all time, 15.5 million euros,
on 14th June 2007.Glaston says that it is currently the only machine manufacturer
in the business, which offers significant combination deliveries or entire
production lines.
The machine deliveries included in the order now received will be made
from the end of 2007 to the end of 2008. Hence, according to current estimations,
a vast majority of this order will be recognised during next year.
Respecting its customer's wishes, Glaston has agreed to keep the name
and nationality of the buyer confidential.
Web: http://www.glaston.net
Something
in the Air at this Year's CIH
The
importance of air permeability was the talking point from a bespoke door
manufacturer at the 2007 CIH exhibition.
Manse
Masterdor ltd investigated how wind speed levels affected energy costs
through heat loss and Leeds University validated the overall test results.
A visual demonstration was used to show how significantly a standard door
set leaks heat if it isn't properly airtight in comparison to a Masterdor
door set.
Mike Hudson, director at Manse Masterdor ltd, commented: ‘In order
for the Government to meet its ambition of all new homes being zero-carbon
by 2016, all involved in specifying and investing in door set products
for the future need to be aware of the facts.
‘Although manufacturers of door sets submit their products for testing
to PAS23-1:1999 and the tests do include air permeability (to BS6375),
there is no requirement to achieve a certain level. Some manufacturers
do not even achieve a recordable air permeability level, but still receive
a certificate of testing.
‘Part of the Leeds University review considered how heat loss could
be converted into monetary terms. The results were dramatic and even surpassed
the losses we anticipated. They revealed, for example, that wind speeds
of just 5mph could result in significant additional cost - roughly 8p
per day.
‘This is not a new message as we have been making airtight door sets
for the past 15 years but some manufacturers' door sets are not airtight.
It is important now more than ever to meet the Government's target of
zero-carbon homes and the industry needs to be made aware of the discrepancies
of product performance.’
Masterdor says that it provides the largest range of Secured by Design
door-sets on the market. Masterdors exceed PAS23/24 BSi tests, meet the
requirements of Part M of the building regulations, and fire-check versions
have also been successfully tested to BS476 Part 22. The Masterdor door
set consistently achieves the highest exposure category in testing, showing
it is one of the most airtight door sets on the market.
A leaflet on the importance of air permeability is available from Manse
Masterdor by contacting 01423 866868.
Sovereign
and VEKA Pull in the Crowds at Harrogate
Situated
at the heart of The Chartered Institute of Housing Exhibition, based in
Harrogate, window & door manufacturer and installer Sovereign Group
Ltd attracted an abundance of executives from local authorities, housing
associations, arms length management organisations and the private sectors,
not to mention resident boards this year seeing the company’s visitor
numbers greatly increase compared to this time last year.
Sharing
the stand with established profile systems fabricator, VEKA plc, Sovereign
showcased its abilities within the public sector highlighting projects
it has transformed using the VEKA Matrix system.
‘Having VEKA join us this year, we were able to hit home just how
unrivalled our products are in terms of providing ultimate protection
from the elements, but more importantly the high security specifications
they meet,’ comments Senior Business Development Manager of Sovereign
Jim Gregson. ‘The event has been very successful for us, enabling
us to maintain contact with old clients keeping them up-to-date with our
product developments, our most recent case studies and our latest Key
Performance Indicators that underpin our commitment and quality to service.
Not only that, we have had direct access to a wealth of new faces from
resident boards and Chief Executives from housing associations, local
authorities and health trusts and ...and the response we have had back
from them has been fantastic.’
Visitors to the stand were not only able to see how Sovereign's products
can alter the appearance of even the most run down buildings, but they
were able to experience first hand the support systems it has in place
ranging from pre-tender surveys, budgetary cost packages, planning and
designing to financial viability and technical support - something that
is further augmented by its supply partnership with VEKA plc.
Sovereign and VEKA's commitment to environment and sustainability played
a big part in attracting the crowds this year, seeing Sovereign highlight
the practical steps it takes to minimise the environmental impact of its
procedures at every stage, from the factory to materials, transport, energy
management and of course recycling. This was strengthened by VEKA taking
the opportunity to show how it recycles all of its products and how it
works with its customers including Sovereign to ensure this is carried
out in the most efficient way possible.
‘Our aim at events like this is to showcase how we operate and what
is the added value we can bring to the communities in which we operate.
With VEKA sharing our stand this year we have been able to highlight our
strategy to partnering, and how this provides Best Value all round...2007's
event has been a resounding success for us in showing the housing sector
how we can help them achieve their targets and objectives all the way
down the line,’ concluded Mr Gregson.
For more information on Sovereign go to: http://www.sov-group.co.uk.
Inspector
Home Welcomes OFT Housebuilding Study
The
UK's leading snagging company for new homes, Inspector Home, is backing
the forthcoming OFT (Office of Fair Trading) investigation into the quality
of new homes, announced recently.
The OFT study will scrutinise the competition and consumer issues in the
GBP £20bn housebuilding industry to ensure that buyers get a fair
deal. The OFT says it has been monitoring the housebuilding market and
has found cause for concern that the sector is ‘not working well
for consumers’*.
Inspector Home is in a prime position to help this study. It has been
investigating quality problems since its launch in 2001 and in that time
has helped thousands of new home owners by listing defects and ensuring
that developers rectify problems to the correct standards.
In conjunction with Glasgow Caledonian University, Inspector Home has
produced the UK's most accurate data on snagging defects in new homes
which, in 2006, showed wild variations between the best and worst new
homes:
Categorised by property size, the numbers of best and worst homes in the
UK were: one bed - best 1, worst 104; two bed - best 0, worst 195; three
bed - best 8, worst 218; four bed - best 14, worst 405; five bed - best
32, worst 298. Clearly the number of badly defective new builds in each
category hugely outweighs the number of lightly flawed properties.
Inspector Home has been campaigning for higher standards in the new homes
industry for five years. In 2004, when the company took a petition to
the House of Commons, the average new home had 68 defects - by 2006 this
figure stood at 72.
Vanessa Ambler, director of Inspector Home says: ‘We welcome this
study by the OFT and will be pleased to assist in every way possible.
There are many developers in the industry making great efforts to improve
quality and satisfaction but unfortunately not enough to make a significant
impact on the industry as a whole.’
* Press Association report, June 22nd, 2007
Tel:
0845 408 4979
Web: http://www.inspectorhome.co.uk
•
RICS, meanwhile added the following comment: 'Consumers should be assured
that any new purchase will be of a high standard. However, the Government
would be well advised to create a level playing field of high standards
for both the social and private sectors. As it stands, standards for private
housing lag behind housing built in the social sector. With residential
property responsible for 25 percent of carbon emissions, it is also disappointing
that the OFT have failed to address the vital area of sustainable development.
‘Equally, the Government should move to end the scourge of land banking
and make previously developed public land available for affordable housing.
House building levels are well below Government targets and with there
being little hope that levels will keep pace with house household growth,
it is imperative that Gordon Brown opens his premiership with positive
action.’
Plastmo's
fully ovolo Vogue suite is now the biggest selling system in the proven
range that includes Index 63 and 70, Charisma vertical slider, Slidex
in-line patio door and the Rollex fully reversible window.
The Vogue suite has also been expanded to include the option of full co-ex
gaskets, a new slim sash and intermediate 'T' and 'Z' sections. These
latest developments are also supported by the recent launch of a range
of enhanced steel reinforcement sections using the patented UltraSTEEL™
process from the Hadley Group.
The co-extruded product has been designed to help improve efficiencies
for fabricators and has been thoroughly tested both in-house and out in
the field to ensure great weathering performance. The introduction of
the intermediate 'T' and 'Z' sections will also provide fabricators with
a section that spans further than the slim sections and is a more cost
effective solution than the larger sections. Finally, the slim sash has
been introduced on the back of several customer requests and provides
a particularly aesthetic solution on smaller windows where there is a
reduced glazing area.
Robert Thiroff, sales and marketing director comments: ‘The investment
in our product range is on-going and often a result of essential customer
feedback. It's not only important for us to listen to our customers needs,
but perhaps more importantly to act upon them. We've brought on board
a number of new customers this year and we believe that this is due to
our more customer-focused approach.’
Tel: 01604 790780
Email: rthiroff@ukf.net
Reflex
makes Top 400 List of Companies
Specialist
conservatory roof glass manufacturer Reflex Glass has made it into the
top 400 list of Leicestershire-based businesses ranked by profit and turnover.
Although the £3.1 million turnover of Reflex Glass is a far cry
from that of Next Plc with £3.1 billion, nevertheless, both companies
were included, with Reflex Glass listed as number 358th.
A bemused Scott Nicholas, Managing Director of Reflex Glass commented
that: ‘as a young company with a specialist product we have grown
fast, and to make the top 400 in the county places us in some elevated
company indeed!
‘Our inclusion has been enough to make a few people phone and congratulate
us. You never know where we might end up next!’
In the Autumn of last year Reflex Glass turnover was only £2 million.
The rapid growth is partly due to the market's growing preference for
glass in conservatory roofs, but in particular because the company's branded
solar reflective products allow a conservatory to remain cooler in Summer
(by as much as 10-15 degrees C), and comfortably warmer in Winter.
Tel: 0116 269 6297
Email: sales@reflexglass.co.uk
Web: http://www.reflexglass.co.uk
TrustMark
Tradesmen Put Integrity Before Profit
TrustMark,
the scheme to help the public find reputable firms to work inside and
outside their homes, is celebrating another example of integrity by Britain's
best tradesmen.
Two TrustMark registered roofing firms - members of the National Federation
of Roofing Contractors (NFRC), an approved TrustMark scheme operator -
have saved a homeowner a lot of money by being honest about a job that
did not need doing.
A couple in Romford, Essex, thought they needed to re-tile their roof
due to the age of their property. They contacted some local contractors
who all provided quotes for the work they agreed needed doing.
Following further investigations, the couple found out that three of the
quotes were unsound and decided to get local TrustMark registered contractors
from the NFRC website in order to get competitive quotes. Consequently,
two contractors, Mendix Roofing Co Ltd and the Academy Building Roofing
Co. Ltd, both visited the property and advised that the roof did not need
replacing.
The couple felt both relief and gratitude to be told the truth by the
tradesmen and, as a result, intend to use them for any future roofing
requirements, as well as recommending them to friends.
Stuart Carter, marketing manager for TrustMark, said: 'We hope that consumers
will continue to be vigilant to avoid rogue traders taking advantage of
them. We know that there are good tradesmen out there who do a good job.
Such examples of integrity and honesty deserve to be commended and celebrated.
TrustMark was born out of the need for consumers to be confident that
they are hiring trustworthy workers in their home. Good firms won't try
to baffle, confuse or mislead their customers - and you'll find them within
the TrustMark scheme at http://www.trustmark.org.uk.'
New
Paint Plant Equipment Gives Valuable Boost to Sapa Customers
Sapa
Building Systems’ investment of almost £200,000 in a new, fully
automated Powder Coating Spray Booth is helping to drive down lead times.
The
new booth, a Magic Plus Cube Powder Coating System, is a state-of-the-art
system that can significantly increase the throughput of painted material.
The booth has been installed at the company’s coating plant in Tewkesbury
which is dedicated to painting special colours for any of the company’s
commercial or residential product ranges.
Time saving, automatic clean-down routines during colour changes mean
that the spray booth can become operational again within just 6 minutes
rather than the traditional clean down routine that could take up to 20
minutes.
Sapa has an exceptionally high standard for its finished painted material
and so the consistency of the coating from the new booth means that the
volume of rejected profile that then has to be repainted is greatly reduced.
For fabricators, this increased reliability and the speed of colour changes,
is contributing to a significant reduction in delivery lead times. This
is especially critical for the many fabricators undertaking commercial
work, where adherence to on-site build schedules is critical.
The spray booth also has an environmental benefit in that it allows the
company to reclaim up to 40% of the powder rather than it going to waste.
Mark
Graham, Sapa’s Customer Services Manager commented: ‘Our customers
have seen a significant and sustained improvement to the completeness
of their orders since this new machine became fully operational. Rejections
and re-work have dropped from an already low level to an almost insignificant
number. This in turn means we have been able to improve one of our key
indicators for customer service, Orders on Time and In Full (OTIF).’
Web: http://www.sapa.co.uk
OFT
Report says Consumers and Businesses Could get More out of the Internet
The OFT has today released its report into internet shopping.
The report concludes that the rapid growth of internet shopping is a success
story that benefits both consumers and businesses across a range of markets,
but that both could do more to make the most of the opportunities it provides.
The UK internet shopping market is estimated to be worth over £21.4bn,
and last year over 20 million people shopped online with nearly a third
of them spending over £1,000. But the report also found that some
shoppers could find better deals by searching more effectively, many could
do more to protect themselves online, and most do not know that they have
cancellation rights when shopping on the internet.
The OFT also found that many businesses did not know their obligations
under the Distance Selling Regulations (DSRs) which provide additional
protection for shoppers when buying online. Some businesses could also
do more to address consumers' concerns about privacy and security.
The OFT will now work with consumer groups, businesses and other public
bodies to:
* ensure that businesses have easy access to clear information and advice
about selling online,
* advise shoppers how to protect themselves from security and privacy
threats,
* make sure businesses address shoppers' concerns in terms of avoiding
the most frequent problems by providing contact details and a secure environment,
and
* improve compliance and enforcement, to make the internet a safer environment
for buying and selling, and build consumer confidence in internet shopping.
This work, to be developed over the next six months, aims to find the
best ways to ensure that shoppers can feel confident and protected when
buying online. More details will be announced by the end of the year.
John Fingleton, OFT Chief Executive, said: 'The internet has added a welcome
new dimension to competition in the economy, as well as providing convenience
for shoppers and new opportunities to compare prices and find new products.
However, if online shopping is to continue to flourish, the awareness
and the protection of consumers' rights need to improve. The OFT is committed
to working with businesses, consumer groups and other bodies to make sure
that consumers can shop with confidence online.'
Download a copy from the OFT website: http://www.oft.gov.uk.
Scambusters
Track down Crooks and Gangs
An
initiative which has successfully targeted hundreds of crooks and conmen
across England should be extended to other parts of the UK, the government
has been told.
The pilot scheme - which has seen specialist 'Scambuster' teams set up
in south, central and north east England - has already cracked down on
a number of fraudsters.
Numerous cases are currently going to court and the initiative has particularly
targeted doorstep cold-callers who prey on the elderly.
The Trading Standards Institute (TSI) says that in one case a pensioner
was plagued by roofers to such an extent that he would sit in his local
library all day to avoid them and later attempted suicide.
Another pensioner paid out £82,000 for a job that should have cost
just £60.
But the scheme's funding is due to run out next March and the TSI is urging
the Department of Trade and Industry (DTI) to extend it across Britain.
TSI Chief Executive Ron Gainsford said: 'Scambusters has done a remarkable
job trailing crooks and gangs who might otherwise have slipped through
the net.
'We now hope the DTI will examine the impact of the Scambusters initiative
and fund it sufficiently to allow it to be extended nationwide.'
Innovative
Welsh Company Wins Construction Award
A
tensile and fabric structure company has won the 2007 BEX Innovation competition
for its commitment to developing new and sustainable construction products.
Welsh company Architen Landrell received the award on 21st June at the
Building Exchange event which was held in Valencia, Spain.
Organised by UK Trade & Investment, the competition was aimed at uncovering
the UK's most innovative construction companies. The competition finalists
including Hambleside Danelaw, Secure Energy Solutions Group and Packexe
Ltd were given the opportunity to exhibit at the BEX conference which
attracts industry leaders from across the globe.
UK Trade & Investment Chief Executive, Andrew Cahn congratulated the
winning company, Architen Landrell and said innovation was vital to the
future of the construction industry.
'The UK construction industry provides more than £7billion worth
of exports every year and has an international reputation for being a
leader in intelligent buildings and sustainable design and construction,'
Mr Cahn said.
'It is essential that we continue to support forward thinking companies
who are helping make our living and working environments more sustainable,
efficient and cost effective.'
Once a small sailmaking business, Architen Landrell has developed into
a technologically advanced and highly skilled manufacturer of fabric structures
through constant modernisation and improvement.
The company specialises in tensile fabric structures including tensioned
sails, fabric screens, sculptures and ceilings and is recognised worldwide
for its innovative designs.
Architen Landrell Managing Director Lance Rowell, said tensile architecture
is a relatively new industry and there is constant opportunity for research,
development and innovation.
'The products we design, manufacture and install are all tailor-made making
each product an innovation in its own right. Each project requires original
design and engineering before being tested and installed,' Mr Rowell said.
Based in Chepstow, the company also has an in-house testing laboratory
where it develops new ways of using materials and tests their strength
and performance in extreme environmental settings.
'We have created a number of ground breaking innovations, the most recent,
and most important being the development of insulated but lightweight
fabric membranes. Through testing and improvement we discovered that by
combining three layers of fabric and insulation material it could create
a roof canopy capable of insulating as successfully as any other roofing
system,' Mr Rowell said.
Mr Rowell said winning the 2007 BEX competition had given the company
the chance to attract the attention of up and coming industry leaders
in the construction industry.
'Through UK Trade & Investment we've been able to extensively promote
Architen Landrell's expertise in the design, manufacture and installation
of tensile fabric structures to industry leaders and have been given opportunities
to discuss exiting new business partnerships and opportunities.'
UK Trade & Investment organised the competition in conjunction with
Building on Business, Construction Products Association and British Expertise.
Web: http://www.architen.com
Building
On Success as Wembley Arena Wins Award
Wembley
Arena scooped a LDSA Built in Quality Award at a recent ceremony in the
Guildhall, London.
The prestigious awards, bestowed by the London District Surveyors Association,
recognise innovation in residential, commercial and community projects
in nine award categories. The Arena won the award for Best Access/Disability
Regulations Innovation, as an inclusive entertainment venue successfully
transformed to accommodate disabled visitors.
Since reopening in April 2006, the refurbished Arena continues to attract
the world's best music stars and a record number of fans. The £35
million refurbishment programme, undertaken by Quintain Estates and Development,
involved a complete overhaul of the Grade II listed building. The refurbishment
included upgrading the interior within the constraints of the existing
building to improve disabled access.
The Arena face-lift forms just part of the £2.6 billion regeneration
project to transform Wembley into a commercial, residential and leisure
hub.
The spectacular £10 million Square of Fame, which fronts the Arena,
has Europe's largest interactive fountain, lighting and music experience.
Modelled on Hollywood's 'Walk of Fame', the Square of Fame showcases a
number of plaques incorporating the handprint, footprint or signature
of iconic stars. Honourees have included Madonna, Cliff Richard, Lionel
Ritchie and Bryan Adams.
A new 'rotating art' scheme at Wembley, to showcase British art, has also
added to the vibrancy of the square. The first sculpture on display, 'Loop',
has become a talking point for the local community and visitors to the
Arena and Stadium.
Nick Shattock, Deputy Chief Executive of Quintain Estates and Development
PLC, comments, 'This Award demonstrates our commitment to transform Wembley
into a world-class urban hub, with unrivalled entertainment facilities
accessible for all visitors.'
The Arena has scooped two music-industry awards since it's refurbishment,
winning 'First Venue to come into you Head' and 'Best International Arena'.
Pearson
Sets Out Future Carbon Cutting Role for Energy Companies
Gas and electricity companies of the future could be as much about helping
customers cut their energy use and CO2 footprint as selling units of energy,
Environment and Climate Change Minister Ian Pearson said recently.
The government has published the Household Energy Supplier Obligation
from 2011: A Call for Evidence, which outlines the potential role of energy
companies in helping to boost energy efficiency in UK homes until 2020,
and cutting household emissions by up to 10%. Emissions from homes account
for over a quarter of the UK's total emissions.
The supplier obligation for the period after 2011 could save up to 4 million
tonnes of carbon by 2020, which could equate to more than 5 million cavity
wall insulations and nearly 2 million installations of microgeneration
such as solar water heating.
Speaking at a Community Heroes and Energy Saving Event at City Hall, London,
Mr Pearson said:
'Consumers are already seeing the benefits of our push to make gas and
electricity companies improve energy efficiency in homes. It's helping
people save money and do their bit to cut CO2 emissions. But we need to
continue to drive down emissions, and that means increasing this effort.
'Tackling the effect of their customers' energy use on climate change
must become a key part of the business of energy suppliers. The shape
of energy companies in the future could be radically different from today
- as their focus shifts from selling more and more energy to playing a
central role in helping people cut their energy use and lead greener lives.
'We want to see a shift from selling units of energy to increasingly providing
energy services, such as energy efficient lighting or solar water heating.
'Energy companies are already playing an important role in helping consumers
become more energy efficient. For the future, it's clear that there must
be business opportunities in selling less energy.
'I'd like to see consumers demanding these services and sharing with suppliers
the incentive to reduce their household CO2 emissions. Consumers have
a lot to gain from this - reducing energy demand can cut energy bills
and help people do their bit for the environment.'
Gas and electricity companies are already required by government to help
people reduce their energy use in the home. At least 10 million households
received energy efficiency measures under the first phase of the Energy
Efficiency Commitment (2002-05), which increased the number of people
installing loft and cavity wall insulation, low energy light bulbs and
energy efficient products. The first phase of the scheme has stimulated
£600m of investment in energy efficiency and delivered net benefits
to householders in excess of £3 billion. Under the current phase
of the scheme, where the targets have roughly doubled, 800,000 households
have already received cavity wall insulation. The next phase of the commitment,
that will run from 2008 - 2011, is expected to cut carbon emissions by
1.1 million tonnes and will save consumers £10 billion in energy
savings.
The Energy White Paper, published in May, emphasised the government's
commitment to an obligation on energy suppliers to work with customers
to improve energy efficiency up to 2020 that will help deliver carbon
savings of 3-4 million tonnes of carbon (11-14.6 mtCO2), helping the UK
stay on course for its goal of a 60% reduction in carbon emissions by
2050. Today's publication outlines the Government's thinking so far, and
invites views from all interested parties at this early stage of policy
development.
One of the options being considered as part of an obligation on energy
suppliers between 2011 and 2020 includes putting a cap on the overall
carbon emissions - thereby setting an explicit obligation to reduce the
carbon footprint of their customers year on year.
Alternatively, there could be an enhanced version of the current requirements
under the Energy Efficiency Commitment Framework, which requires suppliers
to promote energy saving and low carbon measures in customers' homes.
Defra has also published details and opened the application process for
its £7.5m Community Energy Efficiency Fund, which is aimed at helping
300,000 of the most vulnerable pensioners and other vulnerable households
feel warmer and more comfortable in their homes through a locally targeted
scheme.
Andover
Shows Off Low Carbon Homes to Minister
Communities
and Local Government Minister Angela Smith recently visited Hockney Green,
Testway Housing's innovative environmentally sustainable housing development
in Andover.
The development is not only green, but also affordable. Of the seventeen
homes on site, thirteen are for social rent and four for shared ownership.
During her visit, Angela Smith was shown internal and external eco-features
of the development, from eco-paint and recycled furniture to roof-top
solar panels and wind cowls.
Three of the houses will be monitored throughout the year for their carbon
consumption and electricity output. One of the houses will be fitted with
both solar panels and a wind turbine to create electricity and hopes to
gain a six star Code level rating in the Code for Sustainable Homes -
if it does so it will be the first home in the country to be rated zero
carbon. A second house has been fitted with the electricity making solar
panels and should be virtually zero carbon - broadly the standard for
a five star rating in the Code. All homes on the site have a range of
energy saving features to reduce the amount of energy they consume.
Angela Smith said:
'We need to build new homes for the next generation but we also need to
make sure that they are eco-friendly and affordable too. This is why we
have announced a new timetable and strategy to make all new homes zero
carbon by 2016.
'It's great that Testway has taken the opportunity to show that green
homes can be affordable homes. By integrating green technology into its
affordable housing, along with high design standards, the company has
demonstrated that practical, cost effective environmentally sustainable
developments are accessible to all.'
One of the new eco-home residents at Hockney Green, 60-year-old Mrs Chris
Windebank, said:
'Living here is a real joy. There is so much light and space. It's also
good to know, as a pensioner, the fuel bills are going to be low too.
'It's just perfect.'