Welcome to THE GL@ZINE News 16th October 2007

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A Fantastic Four for WHS Halo at G07

An excellent showing from WHS Halo and its customers at the G07 awards last Friday (October 12th) saw four fantastic victories in some of the most keenly fought categories. In these, the fourth awards since their inception, WHS Halo customers Warmseal Windows (Newcastle) and Masterframe Windows (Witham) were awarded Customer Care Initiative of the Year and Energy Efficiency Initiative of the Year respectively.

Moreover, WHS Halo itself also won the award for Promotional Campaign of the Year for System 10's educational campaign, focussed on building schools for the future; while group company Bowater Windows collected the plaudits in the Social Housing Project of the Year in respect of its work in the Birmingham Construction Partnership.

And although not a direct customer, P&P Glass - winner in the Training & Development category and - also installs WHS Halo's PVC systems; arguably making up a famous five.

This year's success follows a top treble of wins by WHS Halo customers last year; half a dozen in 2005 and another treble at the inaugural G04 event. History also has a habit of repeating itself for WHS Halo customers; with Masterframe and Warmseal both having mounted the winners' podium in the past.The night's entertainment - and award hosting - was provided by Marion and Geoff comedy star Rob Brydon at the gala event; staged at the Hilton Birmingham Metropole Hotel and attended by more than 700 luminaries from the glazing industry and their guests.

Mike Stevenson, WHS Halo's Marketing Director, said of the award bonanza: ‘As a main sponsor of the G Awards since their launch in 2004, our delight grows annually to see so many of our customers being recognised as industry leaders in their respective categories. To see our customers represented in eight of the shortlists and win two was incredibly cheering. Moreover, we are also somewhat pleased at our winning the Promotional Campaign of the Year for System 10's great work in the public sector; not to mention sister business Bowater Window's top result in the Social Housing category’.

Tel: 0121 749 3000
Web: http://www.whs-halo.co.uk

For the G07 picture gallery page, go here


Masterframe Wins G07 Energy Efficiency Initiative - 4th G Award in 3 Years!

Masterframe has won the GO7 Energy Efficiency Initiative award in recognition of its Bygone Collection 'A' to 'C' energy rated vertical sliders. According to the judges, ‘No-one in the industry has done more for energy efficiency this year.’

Masterframe now has four G Awards to be proud of, having won the coveted Fabricator of the Year last year, as well as Customer Care and the Energy Efficiency Initiative Award in 2005.

Technical Director, Ray Rabett comments: ‘The industry continues to recognise Masterframe's hard work to push the boundaries on energy efficiency. This year we launched the UK's first and only 'A' rated vertical slider, which has opened up a whole new market for our customers.’

‘People are more aware of their carbon footprint than ever before, which is why we are concentrating our efforts on a consumer marketing programme,’ explains Masterframe's Managing Director, Alan Burgess. ‘Our 'A' to 'C' rated sliders are increasingly popular with homeowners who want modern energy standards for traditional homes. The introduction of HIPS and the Energy Performance Certificate means we have a growing market for our sashes. And the award comes just in time for Energy Saving Week, 22nd-29th October!’

Tel: 01376 510410
Web: http://www.masterframe.co.uk


TimberWindows.com is Specialist of the Year at G07

First-time entrant to the G07 awards, TimberWindows.com bagged the Specialist of the Year at the ceremony held at Birmingham's Metropole Hotel on Friday 12th October. The engineered timber window system company was thrilled with the judges' recognition of its efforts to bring timber windows into the 21st Century.


Chris Brunsdon, Managing Director (holding the award) and Lincoln Brown, Sales and Marketing Manager (on the right)

'Winning this award is a tremendous achievement for our three year old company,' explains Chris Brunsdon, Managing Director of TimberWindows.com. 'We went in for Specialist of the Year because our product and our business model are both unique. With the product, we've taken a traditional, beautiful timber window and designed in all the modern benefits of low-maintenance PVC-U products. There's no longer any need to compromise on looks or durability. With TimberWindows.com, you get both. Our business model's a combination of online and offline marketing methods and processes that improve service for both homeowners and our Registered Installers.'

Chris goes on to say, 'It was our first time at the awards and we had a fantastic evening. We're looking forward to coming back to defend our title next year!'


Winner Named For 2007 Bohle Glass Student Of The Year Award

After what one judge described as 'one of the most difficult assessments he has ever had to make' the winner of the 2007 Bohle Glass Student of the Year Award competition has been named.

Rosalind Grogan of the City of Bath College was proclaimed Winner at this year's G07 Awards, ending the nail biting wait for Rosalind and three other finalists who were the guests of Award organisers Bohle. Rosalind received her trophy from the G07 celebrity presenter Rob Bryden and Bohle's Gary Dean.

In addition to the Trophy and prestige of being judged Winner in an event that has produced extraordinary skills and creativity, Rosalind will also enjoy prizes that include a Bohle ECO45 Glass Fusing Kiln and ancillaries worth more than £1,000, together with an expenses paid trip to the Bohle headquarters in Haan, Germany, one of the leading centres of glass processing technology with a great tradition of glass working.

Bohle Managing Director Gary Dean says that the event is producing entries that are way beyond his expectations: 'Skills in technical, art and craft glass working are at the core of what Bohle does and so when we launched the Glass Student of the Year Award we expected to see some nice entries. But in such a short time we have elicited skills and creativity that are World Class from British colleges. Rosalind is a very worthy winner and there were many others that impressed. I am delighted that the guests at G07 could see the quality that we have in the colleges in this country.'

A selection of the entries will form a feature at next years Glass Processing & Technology (GP&T) exhibition, which will be held at the National Exhibition Centre (NEC) from 8th - 10th April 2008, offering visitors the opportunity to study the Winner and other entries at close hand.


Last Chance to Make a Difference to our Industry

The Number 10 petition to Reduce VAT on Energy Saving Recommended (ESR) windows will be taken offline having run its one year course, on 20th October. The petition started by Andy Jones, Managing Director of Edgetech, has been a great success with over 800 signatures on it to date. 'But we need more,' says Andy.

'One last push to bump the number of names up to 1000 would make an even stronger statement to the Government, who is looking seriously at the benefits of ESR windows. ESR windows are already boosting installer sales but a reduced VAT rate of 5% would really tip the balance and give homeowners another incentive to replace their replacements with more energy efficient alternatives. Adding your name to the petition only takes a couple of minutes to do, but could have a long lasting impact on the future of our industry.

'There are still some key names missing too. If you've been asking others to support the VAT campaign in the press, your name should be on the list. If you've already added your name, ask your colleagues, suppliers, customers and even family and friends to do the same. We only have four more days, so let's make them count before the opportunity passes.

http://petitions.pm.gov.uk/reduced-VAT/


GM Fundraising - 70s Gala Dinner

This year's GM Fundraising Gala Dinner will be a 1970s extravaganza - disco balls and flares permitting! A few tables still remain but be quick...

On Saturday November 10th, the GMF Gala Dinner will be held at the Holiday Inn at Smallbrook, Queensway in Birmingham. The evenings' theme will be the 1970s and will include the usual high level of entertainment and an impressive charity auction.


Only a few tables remain in what is regarded as an important part of the industry's social calendar. The GM Fundraising team promise an unprecedented level of fun and entertainment throughout the evening in what is expected to be their best gala dinner yet.

Please contact Gary Morton on 07831 608882 or e-mail gary@garymorton.co.uk to reserve your table, it's an opportunity that shouldn't be missed. Don't forget your outfit!

Web: http://www.gmfundraising.co.uk


Network's Heading for the Half Billion...and Steve's Back on TV

Network VEKA members are just weeks away from reaching their biggest milestone ever - £500million of accumulated sales.

Meanwhile, the organisation has also announced it will run a third burst of TV advertising throughout the autumn.

The milestone comes from more than 125,000 installations around Britain and Ireland since the organisation was founded less than 12 years ago.

Members took nearly five years to reach the first £100million sales, back in 2001, but last year, Network VEKA announced it had bucked the industry slowdown by adding its fourth £100million in a record 18 months. Now members are forecast to beat even that in reaching the half a billion mark.

Managing Director John Ogilvie says the organisation is proving even more vital to the industry in the tough market than it was in the better times.

‘Members not only enjoy an Average Installation Value around 50% higher than the industry norm,’ he added.

‘But it is also clear that, in today's market, the casualty rate among unaffiliated operators is significantly higher than among members.’

Members also benefit from the organisation's Ten-Year Insurance Backed Guarantee, an exceptional marketing support package and a collective brand identity, which includes the endorsement of snooker celebrity Steve Davis.

Network VEKA has also decided to run a third burst of TV adverts featuring Steve Davis throughout the autumn.

In the wake of the success of the two previous bursts, in spring and last autumn, the ad will appear in about 700 slots on a range of digital channels.

Tel: 01282 473170
Web: http://www.networkveka.co.uk


Freefoam Guarantees Success

Freefoam Plastics has announced that HHI Building Products from Northern Ireland once again topped the Freefoam guarantee table for the first six months of 2007.

The company registered the highest number of installations since the start of 2007, signifying its continued commitment to providing customers with the highest levels of customer service and support. Just Fascias from Barnsley, a well-established registered installer once again came 2nd, reinforcing its commitment to providing customers with peace of mind regarding their roofline and rainwater needs.

Freefoam is a manufacturer of environmentally friendly PVC roofline and rainwater systems and aims to be the market leader in the Northern European market. It launched its industry-first 20 Year Extended Guarantee scheme in early 2003. This scheme provides a 20-year guarantee on all registered Freefoam installations carried out by registered Freefoam installers.

There are currently hundreds of registered Freefoam installers participating in the programme throughout the UK and Ireland. Numbers continue to grow each year and it has been an enormous success for both Freefoam and its customers. If installers wish to become registered they can do so by completing an online registration form and, once approved by Freefoam, they can begin to offer the 20-year guarantee on Freefoam installations (subject to terms and conditions).

Brendan Hyland, Marketing Manager, comments, ‘We are delighted to have such reputable and service-orientated companies as HHI Building Products and Just Fascias offering our 20 Year extended guarantee on completed installations. HHI once again topped the guarantee table proving how popular this scheme is and the weight it adds to their sales proposal. It also gives homeowners greater peace of mind that comes from receiving confirmation of their guarantee direct from the manufacturer.’

For more information, contact Freefoam directly on 01604 759871 in the UK, 021 4911055 in Ireland, or email marketing@freefoam.com


Solaglas Liverpool Holds Product Awareness Day

Customers of Solaglas Liverpool were treated to a showcase of glass solutions at an event held at the Village hotel in Huyton last month.

The event gave guests an excellent opportunity to find out more about the products and services that Solaglas has to offer, including low-E glass, conservatory roof glazing, as well as a wide selection of design products such as silky, matt-finished glass and durable, lacquered glass. It also allowed them to meet key representatives from the Cheadle Avenue branch.

Other Solaglas and Saint-Gobain companies were also exhibiting at the event to show their support. Solaglas Sittingbourne, showcased its new Blast and Bullet-resistant glazing range, which the company now offers in addition to its specialist laminate and design ranges. Windowcare, which offers 24hr emergency glazing services also attended, as did fellow Saint-Gobain Glass Solutions company Vetrotech, to display its range of fire-resistant glazing. All products and services on show, plus many more can be supplied by Solaglas Liverpool.

The Solaglas display vehicle 'Le Truck' was on-site demonstrating a variety of glass samples. Inside the venue, guests were able to see the products in action, with heat-test units showing the impressive thermal insulation properties of SGG PLANITHERM® and an SGG BIOCLEAN® demonstration stand washing away any doubts about the product's self-cleaning properties. Samples and literature were among the many items available for guests to take away, which also included a case of champagne for the lucky winner of the prize draw!

Web: http://www.solaglas.co.uk


M&S Cladding and Windows Signs Supply Agreement

M&S Cladding and Windows, based in Torquay, has just signed a five-year supply agreement with systems supplier, Deceuninck. Director of M&S Cladding and Windows, Steve Mazdon, said on signing the agreement, ‘We have been delighted by the product quality and service that we receive from Deceuninck and committing to a five year sole supply agreement with them was an obvious choice for us.’

M&S Cladding and Windows places great value on the benefits of long-term partnerships and was quick to point out that Deceuninck has the products, service and support to meet the needs of its growing business in both the short and longer term. Steve said, ‘We really do value the quality of Deceuninck products. You cannot put a price on quality and the range from Deceuninck is very, very high.

Furthermore, the company offers a high level of support, working with you to add real value to your business. We work most closely with our Account Manager, Sally Gingell, who is very proactive and customer-focussed. It's refreshing to be able to rely on that level of support.’

M&S Cladding and Windows manufactures all three intelligently designed systems from Deceuninck: The 2500 chamfered system with its clean lines and grey low line gasket; the popular 2800 decorative suite with its aesthetic appeal and the company's 3000 zendow system offering style with cutting-edge technology and timeless good looks.

M&S Cladding and Windows serves both the trade and domestic markets. As well as its trade counter, the company also offers a reliable delivery service throughout the South West. Last year the company opened The Conservatory Centre, which is open to the public as well as members of the trade wanting to show their own customers what they can offer. The Conservatory Centre has been a tremendous success and sales for the company have steadily increased.

Steve concluded, ‘Whilst market conditions remain tough, we have seen a steady increase in business due in part, to offering the same values as Deceuninck, good quality products and reliable service. Again, like Deceuninck, we are always looking to increase our portfolio. Plans are now well underway to start manufacturing bi-folding doors which are becoming more and more popular in the domestic and trade markets and will be launched before the end of 2007. With our growing sales, introduction of new products and committing to Deceuninck we are very excited about the future.’

Web: http://www.mscladding.co.uk


NSG Adopts New Branding Structure

Following a major review of its branding strategy, NSG has decided to adopt the 'Pilkington' brand for its global Flat Glass business.

NSG Chairman Yozo Izuhara said ‘In the new NSG Group, Flat Glass now accounts for around 85 per cent of our global operations, with manufacturing in 27countries worldwide and sales in over 130. We aim to present a single face to all our customers in both Building Products and Automotive - and that means adopting a single global brand for all our markets in those sectors.

‘Since the acquisition in June 2006, we have made good progress in integrating our businesses. In parallel, we conducted a major review of our branding. Research showed that the 'Pilkington' brand has very good recognition worldwide and a high reputation for innovative products and good customer service.

‘To ensure that this commercial advantage is fully exploited globally, NSG has taken the decision to use the 'Pilkington' brand for all of the Group's Flat Glass operations. Ownership of the Pilkington brand was an important element of our acquisition strategy and we intend to make effective use of it.

  


‘At the top level the Company will in future adopt the brand 'NSG Group'. This will also be used by our Information Technology and Glass Fibre businesses, as the NSG name is effective and well established in those sectors’.

‘These changes will take effect immediately, with the new branding being progressively introduced into all of our operations worldwide in the coming months.’


Customers Line Up to Sign Up for Pilkington energiKare™

Across the country, customers are signing up to supply the new energy efficient glazing, Pilkington energiKare™. Since its launch in May, more than 100 companies have registered their interest in becoming partner companies to either manufacture or stock the new insulated glass unit (IGU) or offer windows containing Pilkington energiKare™.

In conjunction with most framing materials, Pilkington energiKare™ easily exceeds the requirements for compliance of Part L of Building Regulations. One of the reasons it is proving so popular is the minimal process change for processors, helping window fabricators and installers achieve a Window Energy Rating (WER) of at least a C, hassle free.

Polar Windows Ltd, Independent Glass Co Ltd and Exeter Window Store are three companies who have joined the Pilkington energiKare™ revolution.

Polar Windows Ltd in Chesterfield was recently presented with its British Fenestration Ratings Council C rated windows certificate for its window, which is made from manufacturer Profile 22’s FS Suite and glazed with Pilkington energiKare™. Alan Crowe, Managing Director, Polar Windows said: 'By entering into long term partnerships with the industry’s leading supplier we have been able to guarantee our customers consistently high quality and uninterrupted supply. The launch of Pilkington energiKare™ coincided perfectly with the launch of our own energy saving window, and we are very optimistic about its potential.'

Independent Glass Co Ltd, based in Glasgow, Scotland was particularly impressed with the marketing literature and technical advice offered as part of the Pilkington energiKare™ package. Managing Director John Devine Snr. said: 'Pilkington energiKare™ is an innovative, yet simple way of meeting the criteria of a WER of A-C for the Energy Saving Trust’s Energy Saving Recommended scheme. We believe this new IGU will be as popular as Pilkington Activ and so wanted to stock and sell its components from the very start.'

Exeter Window Store has been stocking Pilkington products for ten years, and now supplies Pilkington energiKare™ to customers as standard. Rob Player, owner and partner of Exeter Window Store said: 'I’m very impressed with Pilkington energiKare™. We already supply Pilkington K Glass™ but the fact that Pilkington energiKare™ is a whole unit gives us a head start on the competition. It is clear to us that homeowners are looking for energy efficient glazing, especially since the introduction of Home Improvement Packs and Energy Performance Certificates. I want Exeter Window Store to be ahead of the game when it comes to promoting energy efficiency and low-E windows to customers.'

With the environment and energy efficiency increasingly high on everyone’s agenda, there are plenty of reasons to sign up to stock Pilkington energiKare™. To join the evolution visit http://www.pilkington.co.uk/energikare.


Selecta Systems Converts Leading Manufacturer

Another manufacturer has recently converted to the Advance 70 mm system from Selecta Systems. Patersons, based in County Durham has chosen to switch to the five chamber profile as the product and support services provided by the Selecta team are considered superior.

Durability, reliability and pricing were considered the strengths of the Advance 70 mm product which attained industry 'A' rating status earlier this year. Patersons fabricate and install windows, doors and conservatories to both the domestic and commercial markets.

In an industry that is so fiercely competitive, the company has established a strong reputation which has been substantiated by the consistent recommendations received. For over seven years Patersons has been contracted by Sunderland City Council as well as Teesdale Council on refurbishment projects including schools and shops.

Martin Jackson, Director at Patersons considers that the Advance 70 mm system and other products from the Selecta range provide the ideal solution for the company’s manufacturing needs. As a recent convert from Profile 22 the team has been impressed not only by the product but by the exemplary support services and advice it received from the Birmingham based extrusion company.

Martin Jackson considers the product is one of the most advanced and cost competitive on the market. For Patersons it is vital to ensure that deliveries are prompt and the team relies upon the efficiency provided by the team at Selecta. Advice on projects has also proved valuable where technical issues have arisen.

Martin Jackson comments, ‘This area of the market sector is expanding continually and we have to ensure that the installations are reliable and secure as well as aesthetically pleasing. As installation schedules are always exceedingly tight, it is vital that all orders are manufactured accurately and that they are delivered on time.’

He concludes, ‘One of the main reasons for choosing Selecta is that we know we can rely upon the quality of the product and recognise how competitively priced the Advance 70 system is in comparison to other products. This business sector can be aggressive and with the standards available from Selecta in terms of product and support I can be confident with our installations and the future progression of this company.’

Mark Richmond, Sales and Marketing Director, Selecta Systems comments, ‘At Selecta we understand the demands put upon fabricators and will ensure that our customers needs take priority. We believe in offering only the best in terms of product and support services to ensure our customers can optimise leads and develop the full potential of their business.’

Selecta Systems: 0121 325 2100
Patersons: 01388 776823


SFS intec Dynamic 2D Speeds Up the Process

Trade window and door supplier Sierra Windows has increased manufacturing efficiency at its 50,000 sq ft Devon factory by 40% on all its PVC door applications, with its switch to the Dynamic 2D hinge from SFS intec playing a key role.

The Dynamic 2D hinge from SFS intec has enabled Sierra windows to break down door fabrication into three stages, creating a smooth, quicker flowline through production rather than fitting the door hinges in one lengthy process. The new approach is divided into preparing the holes, then fitting the hinge to the door sash and outerframe separately which improves manufacturing efficiency and productivity.


(L-R) Rod Johnson from SFS intec with Adrian Lamacraft from Sierra Windows in the 50,000 sq ft Devon factory.

Using the new hinge has also improved the efficiency of the in-house training programme as employees can now be trained on one aspect of the manufacturing process rather then the whole process.

Bob Campbell, Production Manager at Sierra Windows, says, ‘Previously we experienced a bottleneck effect with door orders. Since using the Dynamic 2D hinge and creating an efficient production line we can meet demand quicker, improving customer satisfaction and the overall production productivity.’

In testing, the technically advanced hinge from SFS intec easily meets the requirements of PAS 24 testing in appropriate door sets, offering superior door security through its robust, quality design. The Dynamic 2D hinge also delivers enhanced aesthetics with softer sightlines and a range of standard colours including white, brown, black, gold, caramel and chrome to colour match with each profile style.

Nigel Wood, hinge technology product manager at SFS intec, says, ‘Making small changes can have a big difference and the experience at Sierra Windows is a perfect example. Just switching to using the Dynamic 2D hinge has helped improve manufacturing efficiency by 40%, which ultimately improves customer satisfaction as door orders can be processed quicker.

‘The advanced hinge has also been designed to remedy the problems of sagging doors reducing the need for costly call backs highlighting the extensive benefits of the Dynamic 2D hinge throughout manufacture, installation and long term performance.’

Tel: 0113 208 5500
Web: http://www.sfsintec.biz/uk


BJ Bevan Celebrates 35 Years of Industry Success

Specialist supplier of windows and doors, BJ Bevan, is celebrating 35 years of service excellence to the communities of South Wales.

The company, based at Oxford Street, Swansea, installs a wide range of highly durable, energy-efficient PVC-U windows, doors, conservatories and rainwater goods at a competitive price, providing its customers with a reliable and complete installation service.

Martin Bevan, managing director, said: ‘My father started BJ Bevan in 1972 and in those days he was working with aluminium and hardwood frames. Things have changed a lot since then as we are now installing low-maintenance, energy-efficient PVC-U products in a wide range of colours and styles.

‘I took over as managing director two years ago and BJ Bevan still maintains the same high standards of customer service and product choice as it always has.’

BJ Bevan is continuing to build upon its reputation for providing a personal, reliable and trusted service to its customers and this clearly shows.

Martin said: ‘Most of our business comes from recommendations alone and this is how it has always been. We are now working with the next generation of customers and are pleased that parents are recommending our service to their children.

‘With new products being introduced to the market all the time, it's essential that we can provide homeowners with the very latest high-performance products in a wide range of styles including wood-grain effect and coloured PVC-U windows, doors and conservatories, no matter how big or small the order.’

Working in partnership with window and door manufacturer Sierra Windows, BJ Bevan can offer its customers the most sophisticated range of secure, low-maintenance PVC-U products in the widest selection of colours and styles, whilst continuing to maintain its reputation for excellent customer service and reliability.

Martin added: ‘Our customers receive an unrivalled level of service and can choose from the most comprehensive range of products available on the market.’

For more information about BJ Bevan contact 01792 464 143 and for further information about Sierra Windows visit http://www.sierrawindows.co.uk or call 0808 178 3455.


Only Reflex Branded Products can be Genuine Reflex Units

With some off-the-shelf blue tint products being re-branded as specialist conservatory glass, it's easy for potential customers to be mis-sold products that are not custom made like Reflex, which has the famous blue solar control coating applied in the factory prior to unit fabrication, says Roof-Maker.

Regular customers of Reflex heat reflective glass units will already be familiar with the new branding that the units now feature. The logo and toughened safety markings are permanently etched inside the unit using a system that gives a crisp, good quality branding for a good quality product.

Now, homeowners can easily confirm for themselves that they have received a one hundred per cent genuine Reflex glass unit purpose-designed for year-round comfort and not an inferior look-alike that cannot be expected to perform to the same high standards.

‘To produce a coated glass product in-house is very specialist and the fact that we do,’ says Reflex MD Scott Nicholas, ‘surprises a lot of our competitors who just would not go to the trouble.’

Reflex heat reflective glass units for conservatory roof and side walls are manufactured exclusively by Roof-Maker. In this speciality area the company is unique in this method of manufacture, by taking standard float glass and applying specialist coatings it to make it both UV and IR blocking. UV light is responsible for fading colours from surfaces over time, including furnishings, fabrics, and even the most durable flooring materials. IR (Infra Red) causes undue heat build-up in conservatories during the Summer months.

‘The development of this ceramic coating over the last three years is the reason why Reflex out performs all other conservatory roof glass products currently on the market today,’ says Scott. ‘And by specifying Reflex, not only can substantial savings running into the thousands of Pounds be made on not having to buy specially made blinds, but the conservatory will also remain cooler in Summer and warmer in Winter.

‘The azure blue tint that we have created is very attractive in itself and no wishy-washy insipid colour like some products on the market which can only offer very limited solar control. Our coating also features a low external reflection that makes it more suitable for domestic installations as it results in less of a mirror effect.

While this aspect is fine for some commercial installations, it is not entirely appropriate in the average garden setting. We listened to our customers who told us that with a south facing installation they wanted a glass that offered good glare and heat control, but without appearing too reflective.’

For more information how Reflex glass can differentiate your conservatory, please contact:

Tel: 0116 269 6297
Email: sales@reflexglass.co.uk
Web: http://www.reflexglass.co.uk


Key Appointment Drives Martindales Development

Martindales, the supplier of repairs and replacements doors and windows to the insurance industry, has made a key senior appointment. Experienced insurance industry professional Scott Robinson, 39, has been appointed to head up the company's Sales, Marketing and Account Management function and will be based at its Bolton headquarters.

Scott will be responsible for helping grow the existing business, capturing new accounts with key insurers and developing the Martindales brand.

'This is a fabulous company that has yet to be discovered by some key corporate customers - but when we do get on their radar I'm certain they will be delighted at their discovery,' said Scott.

'The attention to detail, dedication to customer service and sheer ability to deliver through robust and innovative systems was mightily impressive when I started to research the company. Couple this with the fact that staff are directly employed and vetted and all processes controlled in-house, and we have an extremely strong proposition for insurance companies.'

Scott joins after 23 years in the insurance and financial services sector. He has held senior business development and marketing roles and was most recently Insurance Controller at a north west based financial institution.

Born and bred in Kendal, and married with two children, Scott shares a keen interest in motorsport with Martindales' founder and Managing Director Phil Martindale.

Scott is a past-president of the Insurance Institute of Kendal and a Fellow of the Institute of Sales and Marketing Management.

Phil Martindale said: 'Martindales is moving to a new and higher level of capability and delivery. We are developing more and more strong relationships with insurers, and plan to extend our relationships with both current and new clients.

'Scott's extensive industry knowledge and sales and marketing background are going to be fundamental to the development of the business moving forward.'

Martindales Ltd was formed in 1986 by Phil Martindale. The company provides repairs and replacement windows, frames, doors and glass involved in claims to the UK's leading insurance companies, as well as insulated glass and frames to the building trade. Martindales Head Office is based in Bolton and provides full nationwide coverage across Britain.

Web: http://www.martindales.ltd.uk


Glazing Bars 'Made Easy'

With the increase in the demand for Georgian style windows with full and plant on glazing bars the joinery manufacturer T J Ross (Joiners) Ltd of Fife has invested in a Stegherr KSF2/4 Closed halving joint machine.

Mr Murray Hain of T J Ross visited the Ligna exhibition in Hanover last year and viewed the Stegherr KSF2/4 working on the stand and was impressed with the simplicity of operation and the quality of the joint produced.

The KSF2/4 has four working elements, the top and bottom cutterheads produce the mitred part of the joint and the front and rear grooving tools produce the closed halving.

Having four heads gives the advantage of being able to produce both parts of the joint without turning the components through 180º to make the matching joint.

To work along side the KSF2/4 T J Ross has also installed the Stegherr KF/Mini end scribing machine to produce finished length glazing bars with scribed ends prior to being jointed on the KSF2/4. The KF/Mini can produce perfect end scribes in fully profiled stock without any splintering or breakout.

The two Stegherr machines will reduce the cost and speed up production of the astragals and allow them to be assembled prior to being finished in the spray shop as a complete unit. This will give the advantages of faster fitting of astragals, improved appearance and better weathering.

The machines in the Stegherr range can be demonstrated at the showroom of John Penny Woodworking Machinery Ltd in Abingdon or a wider look at the full range can be organised at the factory of Stegherr in Germany. The Stegherr range of machines encompass a number of standard and special machines for the production of wooden windows and the company says that it is well known for its ability to solve problems by listening to its customers.

Web: http://www.stegherr.net


Quantal Expands In-house Paint Shop Capacity

Conservatory roofing systems specialist Quantal has announced major investment in its state-of-the-art paint shop facility to help support fabricators and installers in meeting the growing demand for new coloured conservatories.

Market research reveals that choice of colour is of growing importance to householders, particularly in the high-end conservatory market.

Following major investment, Quantal has significantly increased the size of its paint shop operation delivering premium-quality sprayed roofing systems.

The company says that this investment means that Quantal is now able to offer fabricators and installers an unrivalled service and can support them in taking advantage of the new opportunities generated by the growth in consumer demand for a choice of colours.

Ian Cocken, national sales manager, Quantal, said: ‘The conservatory market remains competitive but there is continuing scope for new business, providing the right range of products is on offer.

‘Over the last four years, we have seen a growing demand from homeowners for more choice of colours and although the general conservatory market has remained challenging, the top end of the market has continued to enjoy steady growth as customers are prepared to pay a premium for choice and quality.

‘The addition of colour to a conservatory range can generate new leads for fabricators and installers, particularly with homeowners that are looking for a conservatory with style and distinction, as colour gives them an edge in the marketplace and gets new customers through the door.’

In Quantal's paint shop, conservatory roofing systems can be produced in any RAL or BS shade to allow customers an infinite choice across the whole range of conservatory designs. Paint is 'sprayed and baked on' at 60° centigrade using the same high-grade acrylic formulation and technology employed on modern commercial applications. The result is a totally colourfast and durable finish, fully guaranteed for 10 years.

Ian said: ‘Quantal specialises exclusively in painting conservatory roofs. With between 300 and 400 individual parts to a conservatory, every side of each part needs to be painted and this is why our significantly increased paint shop capacity is so beneficial to the service we provide.

‘Companies need to be able to offer consumers the highest standard of product and service they can if they are to take advantage of the greater margins that this end of the market has to offer.

"There is growing consumer demand for a wider choice of colour options, particularly in the high-end conservatory market where homeowners are looking for products that will fit in with and complement their homes. More importantly, they are prepared to pay a premium for them.

‘This can provide a stream of critical extra profit margin at a time when other sectors in the market are tight.’

For further information on the Quantal colour range call 01626 832355, email info@quantal.co.uk or visit http://www.quantal.co.uk.


Go ‘Flat Out’ to Increase your Profits!

Flat roof replacement is fast becoming a major source of increased profits for a growing number of window and fascia installation companies, and with today's advanced products, installation is cleaner, safer and by utilising ‘cold working’ systems insurance premiums are also kept low.

National Roofing, a specialist supplier of EPDM roofing materials, can offer installing companies a low cost product to enable them to capture a share of this burgeoning market. Gone are the days of working at height with hot bitumen and layer upon layer of felt; nowadays EPDM rubber is the ideal flat roof replacement product, with its ease of handling, installing and a life span proven to be in excess of 50 years! With approved installer training schemes available for the EPDM products the installer can offer product warranties of 20 years to the homeowner.

National Roofing's general manager, Chris Reeks, explains the benefits for targeting this field of home improvement. ‘The market place for flat roof replacement is huge; there are literally millions of square metres of flat roofs in existence across the UK, most of which have been replaced in felt every few years as it was seen as the only covering available until now. By offering the EPDM coverings as an alternative to the felt, particularly at the time of sale of windows and doors or fascias, the installing company can provide the homeowner with a practically maintenance free exterior to their home that will last for many years!’

The EPDM products that National Roofing supplies have been in successful use across the USA and Europe for decades, and more recently in the UK for large commercial buildings and projects as well as domestic dwellings. Chris continues, ‘The applications for the EPDM products are numerous; as well as flat roofs you can also cover pitched roofs, valleys, box gutters, walkways and balustrades and many more areas besides. Furthermore, we supply a full range of edge and finishing trims in PVC or metal to complete the installation to maximum effect and to complement the home.’

Supplying two EPDM systems, National Roofing can offer delivery nationwide within a maximum 5 working days. Whether using the self adhesive system, with small roll sizes for ease of portability, or the one piece system that offers cut to size dimensions for less waste and easy handling, both the systems are straightforward to install with minimal fuss and mess. ‘With margins fast disappearing and market share becoming ever more difficult to maintain’ adds Chris, ‘offering a bolt on product such as flat roof replacement with our easy to install durable EPDM products has got to be the way forward for surviving the lean times ahead’.

For further information or to request a product sample pack then contact Chris Reeks at National Roofing today on 0800 783 4890, or log on to the website at http://www.nationalroofing.co.uk.


Millenco Fleet Investment

Millenco Hardware, the West Midlands based supplier of high security multi-point locking products, has expanded its distribution fleet with the acquisition of another 7.5 tonne delivery vehicle.

Millenco is investing heavily in its tailor made delivery solutions for the company's key customers. The Millenco product range not only complies with the very latest standards but also comes with a tailor-made delivery solution in order to help fabricators minimise stock, maximise space and eliminate waste packaging.

Peter Hunt, General Manager for Millenco, explained 'Fabricators are increasingly looking to their suppliers to help them become more efficient and environmentally friendly and Millenco sees its future in offering a world-class supply solution to the market place. We are determined to support our key customers with their growth plans by helping them control stockholding and waste packaging, along with an exceptional range of Hardware solutions!'.

Contact Peter Hunt on 01902 454543 or peter@millenco.com


Sash and Paddy, Paddy and Sash!

He might spend a lot of time on the road, and there's not much call for new doors and windows in a battered old motorhome, but actor and comedian Patrick McGuinness has taken a break from his alter ego, Paddy (from Max and Paddy's Road to Nowhere), to renovate a house in Bolton. And he is relying upon Sash UK to help him!

The detached property is in dire need of repair and restoration and part of the project included installing new windows and doors. Sash was recommended by Paddy's interior designer and he decided to see for himself just what the company had to offer. Two visits to Sash's factory later, and he made his decision, choosing Sash's Vertical sliders and patio doors. In addition, Sash provided a bespoke solution in the form of a large arched window to fit into one side of the house to bring in more light and provide a visually appealing feature.

But it didn't end with fenestration. The company's Fitrite range of fencing also caught his eye and as he was looking for something strong and maintenance free to protect his dog from falling over the ravine at the end of the garden, the Fitrite fencing proved ideal!

Quality and aesthetic appeal were at the forefront of the specification of the Sash products and Patrick is delighted with the results. ‘Although the house won't be complete until later this year, the installation of the Sash doors and windows have already made a massive impact on the visual appearance of the house,’ comments Dave Ruzicka, Managing Director at Sash. ‘We are delighted that Patrick recognised the value of our doors, windows and fencing product ranges as well as our ability to create tailor made solutions. As his character in Road to Nowhere would say, 'dink dank do, job well done!'’

Web: http://www.sashuk.com


Middlesbrough Named Wost Place To Live in Channel 4 Poll

Property experts Phil Spencer and Kirstie Allsopp present the full list of the best and worst places to live in the UK in a special live show on Wednesday 17th October at 9pm on Channel 4. Now the most talked about countdown on television, the programme unveils what's hot and what's not in the property market - based on the criteria of crime, environment, lifestyle, health, education and employment.

While last year's controversial 'worst' place Hackney has improved enough to now be ranked 12th on the 'worst' list, Middlesbrough has finally been found to be the overall 'worst', having previously been in 6th worst place last year and 5th worst place in 2005. And Hull makes a return to the list as the 2nd worst place to live, following it being declared the 'worst' place in 2005, but then improving enough to not even make the top 10 last year. And it's not good news for London with 25% of the worst list being made up of London Local Authorities, while Scotland and Northern Ireland don't feature at all.

We can exclusively reveal the 20 'worst' places to live 2007 -

1: Middlesbrough - North East (6th last year)
2: Hull - Humberside
3: Newham - East London (4th last year)
4: Nottingham - East Midlands (7th last year)
5: Merthyr Tydfil - South Wales (3rd last year)
6: North East Lincolnshire - Eastern England
7: Islington - North London (5th last year)
8: Blaenau Gwent - South Wales (9th last year)
9: Mansfield - East Midlands
10: Knowsley - Merseyside
11: Blackpool - North West
12: Hackney - East London (1ST last year)
13: Stoke-on-Trent - Staffordshire
14: Barking & Dagenham - East London
15: Doncaster - South Yorkshire
16: Cannock Chase - Staffordshire
17: Manchester - North West (10th last year)
18: Haringey - North London
19: Burnley - Lancashire
20: Hartlepool - North East

The results of the 'best' list remain tightly under wraps, to be revealed live on Wednesday night.

This year, for the first time, viewers can have a say on the results of the poll. By going to www.channel4.com/4homes anyone can send in comments about where they live, and rate their region on the interactive ratings table and map.

On Wednesday night when the live show airs, the best comments may be read out by Phil and Kirstie, plus during the programme viewers can also text in their opinions on the poll results and areas featured.

Phil Spencer says: 'Each year we seem to create a storm of controversy with this survey, but it's all based on official data and all we do is tell you the results. It's always edge-of-the-seat stuff when it comes to revealing the best and worst, and this year won't be any different'.

Kirstie Allsopp says: 'Announcing this year's results live for the very first time will just add to the tension of finding out who has topped our poll. And what I want more than anything is to champion, not condemn, the places on the worst list as there are some real diamonds in the rough'.


Crystal Direct Kidnaps 'Polly the Parrot'

When delivering a recent order to Feature Window UK in Southend, Essex, Crystal Direct's delivery drivers didn't get their usual cup of tea. So they decided they would take something else instead: owner, Graham White's treasured stuffed toy parrot!

Polly didn't put the kettle on

Chief kidnapper and Transport Manager for the national trade fabricator Crystal Direct, Dave Kiteley explains: ‘We know Graham well and when our usual cuppa wasn't available because Graham implied he had a hard day ahead of him and we had an 'easy one', I decided to take Polly with us to prove we work hard too. In the 90 days she's been with us, Polly has been all over the UK and even to Belgium! Polly is being well looked after and preparing for her trip with a special order from Crystal which is being sent to Jamaica... We've kept Graham fully advised of her travels and have sent him photographs of her in each location.’

Graham White, owner of Feature Windows UK made this plea to Crystal's drivers: ‘Over the eight years we have traded, I have built a great relationship with Crystal Direct. The company’s prices are competitive; the team is always extremely approachable and reliable, until now! If they bring Polly back soon, all will be forgiven and I'll even promise to make the tea next delivery.’

Tel: 01462 489900
Web: http://www.crystal-direct.co.uk


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