Welcome to THE GL@ZINE News 9th September 2003

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Coldseal lost £3.3m in First Half of 2003, says Heywood Williams Interim Report

In delivering the Heywood William Group's interim results, Hamish Bryce, Executive Chairman, said: ‘The Group’s performance in the first half was very disappointing. The anticipated turnaround in the UK operations was slow to materialise while US markets remained difficult. Senior management has now changed, and we have successfully completed the disposals of Creation and Coldseal. Heywood Williams is becoming a more simplified group and we will take whatever steps are necessary to unlock the growth and profit potential which our market leading businesses possess.’


Financial
• Turnover £278.3 million (2002: £309.8 million)
• Operating profit from continuing operations £1.1 million (2002: £8.6 million)
• Pre-tax loss £1.7 million (2002: £10.0 million profit)
• Earnings per share (1.3p) (2002: 8.6p)
• Interim dividend maintained at 5.25p
* before exceptional items and goodwill amortisation

Recent developments
• £34.8 million Creation Group disposal receipt strengthens balance sheet
• Disposal of Coldseal Limited eliminates volatile and loss-making business
• £8.9 million received in part settlement of legacy product rectification claim
Management
• Hamish Bryce appointed Executive Chairman on 31st July 2003
• William Schmuhl assumed executive responsibility for US operations
• Ian Stuart resigned as Chief Executive on 31st July 2003


Interim Report from the Chairman

The Group’s financial performance during the first half of 2003 has been very disappointing. The combination of delays to the scheduled improvements in our UK operations and poor US market conditions resulted in the first half loss.
There have, however, been significant developments in the leadership and structure of the group, particularly since the period end:

• The resignation of the group chief executive on 31st July 2003, concurrent with the trading update to the stock market and appointment of Hamish Bryce as executive chairman.

• The sale of the Creation Group, completed on 23rd July 2003, resulted in the receipt of £34.8 million. The Creation Group is a leading manufacturer of windows, doors and aluminium fabricated parts for the US recreational vehicle and light truck markets. In the first half of 2003, Creation made an operating profit of £1.6 million (H1 2002: £3.3 million, full year 2002: £6.0 million) on sales of £43.6 million (H1 2002: £51.1 million, full year 2002: £97.0 million), down from the levels of the previous year due to tough US market conditions.

The cash from this transaction has been used to reduce general corporate borrowings and further strengthen the group’s balance sheet. It also enabled the board to give an undertaking to shareholders that the dividend for 2003 will match that paid in 2002, other than in unforeseen circumstances.

• The disposal of Coldseal, our direct-sell, retail double-glazing business, was announced on 26th August 2003, to a company controlled by the owner of Bryco, a private direct-sell, retail double-glazing business operating in the Home Counties. The consideration received was 19.9% of the shares of the new company, which also includes the trade and assets of Bryco. In the first half of 2003, Coldseal lost £3.3 million (H1 2002: £0.7 million loss, full year 2002: £5.7 million loss) on a turnover of £28.7 million (H1 2002: £31.0 million, full year 2002: £61.0 million) and although management action led to improvements throughout the first half, it remained loss making. This earnings enhancing disposal has further simplified the scope and breadth of the group’s UK activities and eliminated a volatile and loss making business.

• At the end of the first half, we received £8.9m in part settlement of the legacy product rectification claim first announced in August 2002. This amount has been credited to the provision that was taken in 2002 pending reassessment once full settlement is concluded.

PERFORMANCE

Group loss before tax, goodwill amortisation and exceptionals was £1.7 million compared to £10.0 million profit in the first half of 2002, on turnover of £278.3 million (H1 2002: £309.8 million). The loss before tax, after exceptionals and goodwill amortisation was £3.4 million (H1 2002: £1.8 million loss).


Operational Review
In our continuing operations, the restructuring of the UK business did not progress at the rate expected, particularly in the Plastic Systems Division and, to a less material extent, in our Fabrication activities.

There were cost over-runs in Plastic Systems incurred dealing with supply issues, while demand has yet to recover to the levels anticipated following the supply chain disruption, which commenced in 2002. The situation is slowly improving and every effort is being directed towards accelerating this process.

Mila, our specialist component wholesale division, performed satisfactorily, although its results were held back because of the weakness of Sterling against the Euro.

Way Forward

Our plastic extrusion business recovery programme aims to reverse the decline in profitability it has experienced over the past two years. As a customer focused company we are introducing market leading new products to replace ageing ranges, whilst focussing on cost and operational controls in order to be price competitive. Our development plans in Mila are building on past success, providing industry leading customer service, and continuing to offer excellently designed products at competitive prices. In Mila approximately 25% of our products sold were introduced within the past three years.

In the US we have two operations, the largest of which is LaSalle Bristol, a specialist wholesaler which primarily serves the material supply needs of the manufactured housing industry. This business also supplies the recreational vehicle (RV) market which accounts for 25% of its sales. Our priorities include increasing our share of the RV market, by offering higher quality product specifications. We will continue the product upgrade initiatives in MH which have been so instrumental in protecting our profitability in spite of the severe market downturn. At the same time, the focus on cost reduction is relentless.

Our other business in the US, Bristolpipe, is a specialist regional manufacturer of a wide range of plastic pipe covering many applications. Our plan is to continue to improve the productivity and effectiveness of our manufacturing facilities and to promote the product to new markets and customers.

Prospects
Operating profit, before goodwill and exceptionals, from continuing operations was £1.1 million in the first half (excluding Creation and Coldseal). This compares to a profit of £8.6 million in 2002 for the same operations. The deterioration occurred almost entirely in the UK, with Plastic Systems being the largest single element.


‘Dynamic’ Wendland Helps Kickstart Conservatory Roof Craft

Conservatory Roof Craft Ltd – the new business venture launched by renowned industry figure Gary Morton – has praised Wendland’s ‘dynamism and extensive support’ during the company’s highly successful first few months of trading. Conservatory Roof Craft, which now supplies the trade nationally from its West Bromwich headquarters, has also applauded the quality of the Styal system, chosen following extensive independent tests carried out by Morton’s co-partner Gary Richards.

Launched just a few months ago, Conservatory Roof Craft has already made an impact upon the UK marketplace, manufacturing 22 roofs in its first week alone. The company is already close to its original target of producing 50 roofs per week within the first 9 months of trading, and Gary Richards believes that it will achieve its optimum target of 70 per week far sooner than predicted:

‘We’ve really hit the ground running, something that was no doubt helped along by our collective contacts within the industry. But I know we can sustain this and build on it because we offer what we believe to be the best system on the market today.’

The comment is not one that Richards makes lightly: Having looked thoroughly at all the conservatory roof systems available and narrowed his choices down to the last two, he then purchased two of each of the final contender’s roofs from independent fabricators – unknown to both potential suppliers – and erected and installed them himself. Says Richards:

'The Styal roof got our vote because it was so complete, and the attention to detail was superb. Every nut and bolt, every piece of trim, every detail was well thought out.’

Both Richards and Morton have also commended Wendland’s overall approach. Comments Richards:

'We were impressed by Wendland’s dynamism in its response to us. Every query we had was answered quickly and effectively; it seemed they were keener to do business with us than others we talked to. They were also very impressive as a team, with impressive leadership from the top. They have also so far been completely unshaken by any of our demands and fluctuating order requirements have been taken in their stride. Their general professionalism and enthusiasm has made all the difference to us during the crucial first few months, and I expect it will continue to do so.’


Third Toughener Doubles Capacity

A third toughening line marks the latest step in the continued growth and expansion at Float Glass Industries. The company says that this investment, together with other recent developments, puts the 109-year old company among the best-equipped independent glass distribution, toughening and processing operations in the UK.

As a result of the imminent commissioning of the new Tamglass ProConvection™ Horizontal Electric Convection Furnace, the Processing Division has relocated into its own dedicated premises locally in Floats Road, Manchester. The main factory has also been extended to enable the new Tamglass ProConvection™ Horizontal Electric Convection Furnace to be located close to the existing Glasstech FCH2 gas convection system, which has been successfully toughening hard and soft coat Low-E glasses for the last three years.

The new Tamglass Furnace will double capacity and therefore enable FGI to meet the increasing demands for toughened hard and soft coat Low-E
glasses. ‘Our Glasstech FCH2, which is still only three years old, is running at full capacity 24/7,’ comments Roy Offland, FGI’s Chairman. ‘We expect this latest toughening facility will speed up production by as much as 40%, depending on the type of glass. This means we can continue to deliver high quality, high volume toughened glass products within the timeframe our customers expect.’

The performance benefits relate to the design of the Tamglass ProConvection™ tempering system in which both convection piping and heating elements are placed lengthwise in the furnace. This allows heating uniformity by optimising temperature control through a patented high-speed convection system - which all adds up to fast turnaround and more capacity. The new equipment will give FGI additional capability to provide large sized architectural toughened glass as well as high volume hard and soft coat Low-E glass whilst maintaining the high optical quality demanded by the market.

David Offland, Joint M.D. believes the investment in this state-of-the-art toughening plant will bring considerable advantages to both FGI and its customers, ‘In addition to the features already mentioned, the new equipment is very a reliable, low maintenance system.

‘This will enable FGI to maximise production time and ensure we continue to offer our customers a fast reliable service, regular guaranteed deliveries and consistent quality.’

With construction now complete and testing underway, the new toughening line will be in production by early September 2003.

Tel: 0161 946 8000
Web: http:// www.floatglass.co.uk


Eynsham Group Acquires Trent Valley

Eynsham Group has acquired the successful Nottingham based Trent Valley Window and Door co. Ltd, in an expansion drive that takes the Group to £20m turnover in under two years.

Eynsham, founded by Gary McCartan and Mike James, already has two businesses under the 3D banner in the South Midlands. Trent Valley provides a good geographic fit for the group as the business is predominantly based in the East Midlands.

Trent Valley, following the retirement of David Caswell, will continue to be run by Tony O’Brien expanding its commercial supply and fit activities. The company also has a local retail operation built on strong customer service.

Commenting on the acquisition, Mike James says ‘Trent Valley fitted all our criteria for an acquisition – good products, people and service in the commercial sector.’

Eynsham Group will now be based at its Cheltenham factory, with each of its three main businesses run locally.

Eynsham Group Ltd were advised on the acquisition by TMG Corporate Finance and DWF Solicitors in Manchester.


UV Glue Producer Projects to Double Turnover after Winning Overseas Business

J & S Adhesives Ltd, a Lincolnshire-based manufacturer of ultra violet and visible light-curing adhesives, is projected to double its annual turnover to £200,000 in the next 12 months after winning new business in Germany and other European countries, with the help of Trade Partners UK - the government organisation that provides support services for UK companies trading overseas.

The company commissioned Trade Partners UK to produce a Tailored Market Information Report in early 2002 to assess potential markets including Germany, France and Spain. Commercial officers in Frankfurt and international trade advisers in Business Link Lincolnshire helped J & S Adhesives to identify potential distributors, make initial contacts with prospective companies and arrange meetings to discuss business collaboration.

John Jackson, company managing director said, ‘We joined an Export Explorer trade mission to Frankfurt in May 2003 during which we secured a deal to sell light-curing adhesives to Rayherr Hobby GmbH - a German firm which supplies to 5,000 hobby shops throughout Europe. This order, together with business generated through our new German distributors, plus the deals we are discussing with other European companies, is expected to increase our turnover by £100,000.

‘Trade Partners UK has provided us with excellent services and specialist advice which I will recommend to companies looking to expand overseas,’ added Mr Jackson.

The success in Germany is just the beginning for J & S Adhesives. Working closely with Trade Partners UK, the company is talking to potential customers in Japan and the USA, as well as exploring opportunities in France and Spain.


Race to the Big Rig

‘Visit Castle Coombe racing circuit in Chippenham on the 23rd or 24th September 2003 for a day out that will be good fun and great for your business!’ says Modplan.

Guests will be able to view the complete range of Veka Products, all of which are available through fabricator Modplan Limited. Members of the Modplan team will be on hand to discuss the benefits of the close working relationship that has developed between themselves and Veka and how that is extended to Modplan’s customer base.

For those interested in the conservatory market, also on display will be a roof system with Modplan’s sister company, Versatile Limited, demonstrating the advanced design and engineering that the company says can cut the time of conservatory installation by a whole day.

And for an added bonus the Big Rig will provide a great vantage point from which to view the motorbike and classic car events taking place on the circuit – for free!

Call Modplan now on 01495 246844 and ask for your personal invitation to Castle Coombe.


Revision of Part F - Ventilation

The Office of the Deputy Prime Minister plans to revise Part F of the Building Regulations in order to further develop and improve the provision of ventilation to people in buildings. BRE has been awarded the contract to provide the necessary expert technical and administrative support to the ODPM Working Group responsible for the revision process.

The Working Group will include members of the Building Regulations Advisory Committee and Government officials. It will consider important changes and additions to Approved Document F, which gives technical guidance to the construction industry on meeting the requirements of Part F.

The Working Group will take account of the conclusions of current research projects, and the introduction of an alternative more performance based approach is likely to be considered. The structure of the document itself will be examined for ways of making it easier to follow.

A key part of the process will be a public consultation on any proposed revisions and an investigation of their impacts on small businesses. Dr David Ross of BRE who is leading the BRE team says, ‘We are looking to integrate recent research and feedback from the public and industry to provide healthier buildings for the occupants and easier to follow guidance for industry’.

This contract to provide support for the revision of Part F is quite distinct from the research work that ODPM is currently commissioning to underpin the long-term development of the Regulations.

Contact: David Ross at BRE
Tel: 01923 664505,
E-mail: mailto:rossd@bre.co.uk


Pilkington Invests in Bristol

As part of its constant drive to improve its range of products and services for its customers, Pilkington Processing and Merchanting UK has invested £3 million into relocating its Bristol branch to a brand new manufacturing and distributing centre at Imperial Park, Hartcliffe, Bristol.

Fully operational from Tuesday 26th August, the new, purpose built Pilkington Bristol branch will enable the company to offer and stock a much wider range of Pilkington products.

Creating more than 20 new jobs for the area, the new branch replaces the former cramped 50-year old city centre site and benefits from a toughening line and additional edging and bevelling equipment. The toughening line enables Pilkington Bristol to provide a one stop shop for both stock and toughened glass.

David Beaver, Pilkington Bristol general manager commented on the move:
‘Our new premises have been carefully planned to ensure that they offer a much more efficient working environment and allow far more convenient access for our customers. The increase in space now enables us to stock a bigger and better range and the new equipment means that we can offer an even greater variety of products.’

Pilkington Bristol can be contacted on 0117 947 3200. General Pilkington enquiries should be directed to 01744 692000.

Web: http://www.pilkington.com


Heritage Strengthens Profile 22 Ties

Heritage Trade Frames, part of the Heritage Somerfield Group, has recently strengthened its working relationship with Profile 22. After years of dual sourcing, Heritage Trade Frames has recently committed its future to Profile 22.

The Bolton-based trade fabricator has been using the Profile 22 system for over 10 years alongside other systems, but has now decided to streamline its operation by offering the Profile 22 system exclusively.

'Further enhancements to the already successful product range and recent changes in senior management at Profile 22 influenced our decision to commit to Profile 22,' says Managing Director, Sean Munsie who founded the company in 1989.

Profile 22’s Sales and Marketing Director, Rob McGlennon, echoes his comments: 'We’re delighted that Heritage has made this long-term commitment and we look forward to helping Sean further expand his business.'

Offering the new Profile 22 bubblex pre-applied gasketed System 70 profile as its principle product, Heritage plans to further expand production from its current 600 frames per week to over 1,000.

The product will be further enhanced by fitting the new high-security Safeware locks as standard. Launched by Profile 22 at Glassex 2003, the Safeware locks come complete with a comprehensive marketing pack to support trade buyers.

Heritage recently relocated to a 30,000 sq ft factory in a prime position opposite the Reebok Stadium in Bolton, further improving its links to the North West and North Wales.

Sean adds: 'The location and size of our new factory will enable us to substantially expand our operations. Strengthening our ties with Profile 22 means we also have a quality product with which to grow for the future.'

To obtain the enhanced Profile 22 System 70 product, trade buyers should contact Sean Munsie on 01204 664700.


First On-Site Contract Paint Service to Cover all Surface Finishes

A new service, claiming to be the first of its kind in the UK, launched this month by Peatey's Painting Services offers glazing product manufacturers on-site colour paint options and repairs.

The process means that Peatey's can paint PVCu wherever needed. This technique also enables repairs to newly installed window frames, conservatories or doors to be fixed on site - saving time and money. Damaged window frames, for example, can be cut and then coloured by staff from Peatey's and mistakes can be put right quickly.

Preatey's can use the process to paint other surfaces that cause most difficulty to standard contractors - aluminium and mild steel as well as the more straightforward materials such as wood and plaster.

Ruth Chapman, MD of Leeds-based Peatey's, said: ‘Painting PVCu is a relatively new technique. Until this year the newly developed PVCu paints could only be applied at a paint factory. Now a handful of UK companies have been accredited to apply the paints under licence and Peatey's is the only one to offer it with a complete maintenance service for all finishes.

‘The UPVC finish is not far short of revolutionary. The finish is fantastic and has to be seen to be believed.

‘This finish can be applied in a complete range of colours. It is not a product that goes on the surface and can chip off or fade. The process embeds the colour into the plastic or metal so it will last. Items have now been tested to show that there is no breakdown after 10 years. We can do all the colours of the rainbow including matching corporate and fashion colours.’

The new technique makes its ideal for refurbishing existing buildings too. Drab and faded window frames, doors and conservatories can be given a facelift at minimal cost compared to total replacement.

Peatey's offers a free telephone advice service for architects, designers and others to help specify the finishes that may be needed in varying environments.

Tel: 0113 250 1046
Email: mailto:info@peateys.co.uk
Web: http://www.peateys.co.uk


Jane Davidson Presses the Button on a £1.3m Investment

The Education Minister for Wales Jane Davidson, visited Llantrisant-based Sentinel Doors in July to officially open a new composite door production facility that is a major part of a £1.3 million investment announced by the company a year ago.

The Minister, who visited Sentinel in her capacity as Welsh Assembly Member for Pontypridd, was welcomed by managing director Steve Brown and members of the company’s management team and staff. She then toured the main factory to review new automated machinery and injection equipment, before moving on to Sentinel’s new 10,000 square foot integrated manufacturing site where she was invited to press a computer screen to start the door-skin manufacturing process.

The new facility – described by the company as ‘revolutionary, more environmentally friendly and the only one of its kind in the world’ – has doubled Sentinel’s production to 250 doors a day, as well as providing employment for a further thirty-seven staff. It is also expected to create opportunities for export sales and technology transfers in overseas markets.

The Minister was also told that the £1.3 million investment, of which £450,000 was funded via the Welsh Assembly Government through the Regional Selective Assistance Grant Scheme, had played a significant part in the award of a major contract that had only been confirmed the previous day.

Making the announcement Steve Brown said: 'Sentinel Doors has been awarded what is believed to be the largest single contract ever, for composite doors, covering the supply of an estimated 90,000 doors valued at £18 million, over seven years.'

The contract was awarded by Fusion 21, a purchasing consortium representing seven of Liverpool’s registered social landlords.

Tel: 01443 229219


Lister Trade Frames Opens New Building Plastics Sales Counter

Lister Trade Frames has just opened a new Building Plastics Sales Counter at Leek Road in Hanley Stoke on Trent. The new counter area has been designed for customers to benefit from a spacious serving area, new displays and demonstration models.

Listers carries over 5000 lines in stock and deliver on its own vehicles throughout the Midlands and Wales regions. Listers says it has become a One Stop Shop for plastics and building products, with items ranging from window Trims and Sealants to Carports, Doors and Fully Bespoke Conservatories.

Sales Director, Phil Warren says that ‘the new sales counter has made buying from Listers even more enjoyable. It has only just opened and our customers are already singing its praises.’ But they don't just call in to buy plastics, ‘some customers visit us just for a little product advice while enjoying a complimentary cup of tea or coffee’ Phil Says, ‘but with record sales on the counter we must be giving our customers what they want.’

Contact: Phil Warren
Tel: 01782 205605
Email: mailto:sales@listertf.co.uk


Astral Conservatory Systems Advert Cleared by ASA

A complain about a regional press advertisement for windows and conservatories company Astral Conservatory Systems Ltd of Mitcham, Surrey was not upheld in either of the two objections, according to published details from the Advertising Standards Authority.

The complainant challenged:
1. the claim ‘over 25 years experience’ because he believed the advertisers' company was incorporated in 1995 and
2. whether the ‘Croydon Champions’ award was genuine.

The Adjudication was as follows:

1. Complaint not upheld
The advertisers asserted that their two main directors had both worked continuously in the PVC-u industry since 1977 and had founded Astral Conservatory Systems Ltd in 1995. They stated that the claim related to the directors' previous experience, all of which was directly relevant to the product and service that the advertisers provided. They sent a letter dated December 1979; it showed that the advertisers' two founder directors were in the PVC-u industry at that time. The Authority noted two of the advertisers' directors each had 25 years experience in the PVC-u industry. It considered that most readers would understand the claim to refer to the experience of those people who comprised the advertisers and did not object.

2. Complaint not upheld
The advertisers explained that they worked closely with the Croydon crime prevention office on crime prevention initiatives and were referred to the editor of the Croydon Guardian, who had initiated a scheme to promote Croydon as a good place to live and work. They pointed out that this year they had sponsored the crime prevention category of the Croydon Champions and were referring to that in their advertisement. The advertisers sent a briefing document from Croydon Champions and some promotional material, which showed their involvement in the scheme. The Authority considered that the advertisers had demonstrated sufficient involvement in the scheme to justify the reference made to it in the advertisement.


No ‘GAP’ in 10 Years for Swish Customer

One of Swish Building Products’ major customers, GAP (General All-Purpose Plastics) celebrates its 10th anniversary this year, having grown profitably in partnership with its supplier for the last decade.

On a recent visit to the Swish factory at Tamworth, GAP MD Charles Greensmith (centre) is pictured with Ken Simpson, Swish MD (left) and Jim Rawson, Chairman of Epwin Group, Swish’s parent company, congratulating GAP on its success.


Left to right – Ken Simpson, Charles Greensmith and Epwin Chairman, Jim Rawson


GAP stocks the whole range of Swish cellular PVC roofline and cladding products, as well as composite doors, door panels and other plastic building products. It has six branches throughout Merseyside, the North and North West employing a total of 300 people.

Comments Ken Simpson: 'As principal suppliers since the beginning of GAP’s business, we are delighted to mark this important anniversary with them.'

Charles Greensmith said 'The Swish range has enabled us to grow and maintain the business throughout the ten years thanks to its excellent reputation for quality, versatility, and customer service.'

Left to right – Ken Simpson, Charles Greensmith and Epwin Chairman, Jim Rawson


Ultraframe's Innovative Pricing Initiative a Success

An innovative pricing structure which Ultraframe, the international designer and manufacturer of conservatory systems, has introduced on its classic Victorian roof system has proved a success.

Fabricators and retail installers are apparently enjoying better business opportunities, enhanced sales and increased profits as they are able to offer homeowners a wider selection of Victorian colours and finishes, for example, than before.

The pricing structure allows fabricators and retail installers to provide homeowners with a strong incentive to 'trade up' as the most sought-after features and accessories are now included in the package offering consumers a better deal.
Mark Pearce, Sales Manager of KJM Windows in Hampshire, commented:

'This is helping our salespeople get a better specification. We always used to specify 25mm polycarbonate anyway, but having it inclusive — at a known price irrespective of colour — makes things simpler'.

Added value elements now featuring in any Ultraframe classic Victorian roof are:
*25mm polycarbonate in any colour including Solar Control
*A choice of all foils internally and/or externally at the same price
*Ultraframe ConservaflashTM — the pre-engineered flashing system
*UltraSelect 2003
*Eavesflow cross flow ventilation
*Gable Support System (on suitable duo pitch roofs)

Dave Dawes, Sales Manager of Kent-based Fineline, is also an advocate of the new structure: 'It has allowed us to up our standard specification; and encourages our reps to sell up — especially with items like 25mm polycarbonate and UltraSelect. It is helping conversions, and the inclusiveness is also helpful in ironing out misunderstandings over extras when, say, people see a conservatory on a show site and have assumed options on display were part of the price. That doesn't happen anymore'.

Peter Allen, Sales Director at Ultraframe, said: 'This has proved a win-win situation for everyone. Retailers and installers are able to be more competitive and offer more to homeowners which encourages sales. Homeowners get more product for their money which is what they want.'

Ultraframe has maintained the flexibility of choice throughout the initiative. For example, should installers or indeed homeowners prefer to have the product without the added extras that choice is still available.

Web: http://www.ultraframe.co.uk


Setting a Price on Conservatories

Windowlink’s Vector Plus has been declared a commercial success by Heavers of Bridport, which is already benefiting from Windowlink’s recently launched integrated pricing module for its Vector 3D presentation and quotation software for conservatories. ‘Six of the conservatories ordered in the first five weeks of using the software were actually sold ‘on screen’ – representing well over £100,000 worth of business. And that just wouldn’t have been possible before,’ explains Managing Director, Malcolm Heavers.

Conservatories are a major product line for Heavers which started using Windowlink’s Vector conservatory package in 2001. As an already enthusiastic Vector user, adding Windowlink’s Vector Plus integrated pricing option seemed a natural progression for the company. The powerful new facility, which enables the price of a conservatory to be calculated on screen during the design process, is proving invaluable in streamlining Heavers service and speeding up their sales cycle.

Stored price matrices and pricing rules are set up within the program as standard, together with a checklist of prompted questions based on information provided by each individual user – Heavers has customised these questions and has 60 on its personalised module. This list ensures that nothing that could affect the price or timescale for completion is overlooked, therefore even an inexperienced salesman can provide an accurate price on the spot.

Vector Plus also allows customers to see immediately the effect any changes in specification may have on the overall price. The answers given are printed as part of the contract, so eliminating the possibility of costly mistakes at the point of sale and avoiding time-consuming recalls.

‘It’s a real market-beater and we use it exclusively when selling bespoke conservatories, either in the home or showroom,’ continues Malcolm. ‘The sales person can simply change the colour or add different accessories, all at the click of a button. Without built-in pricing we would have had to go back to the office to cost the different elements, but now we can quote a price with confidence there and then and so close the sale much faster,’ he concludes.

Windowlink’s Vector Plus is available either as a complete design, sales and pricing package or as an upgrade for existing users.

Tel: 0870 7701640
Web: http://www.windowlink.com


With Growing Sales Crystal still Reduces Door Lock Stock Holding by 75%

Romford based Crystal Windows & Doors Ltd has reduced cash tied up in its door lock stock by nearly 75 per cent, thanks to the implementation of Millenco's Kanban based supply chain solution. At the beginning of every month Crystal used to order in a stock of door components worth £40,000. The company now holds no more than £10,000 at any one time.

The benefits of this scheme are manifold. As well as reduced stock costs, benefits are also gained through improved production efficiencies, better use of available space, a reduction in administrative procedures, and overall improved production planning.

'With 57 teams on the road fitting £550,000 worth of windows and doors each week, we were keen to explore new ways of generating greater efficiencies in as many areas of our production as possible,' said Crystal's operations manager Tony Morris. 'Add to this the fact that space is a premium, particularly down here in the south east, and we could have been facing real stockholding problems if growth rates continued as they were doing.

'Millenco approached us with its supply chain solution - a new Kanban based venture it was implementing to provide better value to its customers. We went ahead, piloting the scheme with the Millenco door locks. Six months down the line we are so pleased with the way it has improved that we are looking to work with Millenco in extending it throughout the factory with all other components.'

Crystal currently receives one delivery per week to ensure that it always has availability of door locks without tying up precious cash or space. The door lock bins are delivered straight to the door production lines, eliminating the need for the fabricators to go backwards and forwards to the store rooms - every component is automatically, continuously, to hand.

'Because we place our orders on a weekly basis, our need is far more precise than if we were predicting demand on a monthly basis,' continued Tony Morris. 'We can avoid over-stocking, yet also avoid the problem of running out. Spur of the moment ordering is eliminated, which is great for both our, and Millenco's, production planning. It keeps costs down for us all.'

Millenco's Supply chain solution is based on need rather than assumption. Developed around the Kanban concept, the system operates on a three bin format - one in use, one in stock at the customer site, and a third kept at Millenco's Wolverhampton warehouse. This third bin is delivered and invoiced when the 'in use' bin becomes empty. The number of deliveries depends entirely on how quickly stock is used.

Tel: 01902 454543
Web: http://www.millenco.net
Pictured: Tony Morris, operations manager for Crystal.


Picture This – On the Road with Quantal

Quantal Conservatory Roofing Systems has increased its fleet with new, high-specification delivery vehicles.

The additions to the fleet include a 17tonne rigid lorry, two new tractor unit and four 45ft trailers. Each has a different image of a Quantal conservatory installation covering the whole of the flat-panelled rear doors. The company logo runs full-height along both silver-curtained sides.

Richard Hulbert, general manager, explains, 'This is a substantial investment, part of Quantal’s on-going commitment to product and service developments, and will benefit all our customers'

Both the lorries and trailers have air suspension, for a softer ride that is kinder to their cargo. The trailers have been custom manufactured to Quantal’s exact specification, with a low loading height for easier freight handling.

In addition to the standard straps for securing the load, a bar lock system has been fitted to the trailers and lorry. Especially developed to carry bar lengths, this assembly enables orders to be segregated to ensure all consignments are delivered in perfect condition.

Web: http://www.quantal.co.uk


Wacker's Nünchritz Site Celebrates 100th Birthday of Silicone Pioneer Prof. Richard Müller

A ceremony on August 6th at Wacker's Nünchritz site in Saxony, Germany, recalled the pioneering achievements of chemist Professor Richard Müller. July 17th marked the 100th birthday of Prof. Müller, who passed away in 1999.

Together with American researcher Eugene G. Rochow, Müller discovered a synthesis method for the large-scale manufacture of methylchlorosilanes in 1942 and thereby established the foundations of modern silicone chemistry.

Named after the two co-discoverers, the Müller-Rochow process continues to be the sole method in use worldwide for manufacturing silicone precursors on an industrial scale. The Nünchritz site has been applying the results of Müller's silicone manufacturing research since 1954. The site's new facility, currently under construction, will manufacture methylchlorosilanes using the Müller-Rochow process, too.

Wacker is investing more than EUR 400 million in the expansion of production facilities for silicones and their precursors, as well as in providing infrastructure, environmental protection and safety equipment. This investment will increase capacity, particularly for siloxanes, to many times its current level. Nünchritz, after Burghausen, is Wacker's second pillar for ensuring global growth. The expansion will create more than 200 new jobs.

As one of the world's top four silicone manufacturers, Wacker Silicones supplies more than 2,000 silicone products. This Wacker business division is the world's leading provider of airbag coatings, masonry protection agents, and elastomers for sophisticated applications involving medical technology and insulation for power transmission and distribution. Wacker Silicones has nine production sites along with subsidiaries and sales offices in 26 countries. Some 80 percent of the Wacker division's global sales in 2002 – EUR 992 million – was earned outside Germany.

At the Nünchritz site, 880 Wacker Silicones employees manufacture chlorosilanes, silicone fluids and emulsions, antifoams, silicone sealants and fumed silica, along with required precursors. Silicones have a broad range of applications in the construction and chemical industries, in automotive engineering, the textile, plastics, electrical and electronics fields, and in the cosmetics and paper sectors.


Alcoa World Alumina Chemicals, BHP Billiton to Expand Suriname Alumina Refinery by 250,000 Metric Tonnes

Alcoa Inc. announced on August 4th that Alcoa World Alumina Chemicals (AWAC), a global alliance between Alumina Limited (40%) and Alcoa (60%), will expand capacity at its Paranam alumina refinery in Suriname by 250,000 metric tonnes per year, an increase of approximately 12 percent. The expansion has also been approved by BHP Billiton, the parent company of Alcoa's joint venture partner in Suriname. Affiliates of Alcoa and BHP Billiton own 55% and 45%, respectively, of the Paranam facility.

The $65 million dollar expansion will begin immediately and should be finished by July 2005. Upon completion, the Paranam alumina facility will have the capacity to produce approximately 2.2 million metric tonnes of alumina per year. The investment and its resulting output will provide significant benefits to the overall economy of Suriname.

Alcoa's presence in Suriname extends back to 1916. The business, now known as Suriname Aluminum Company, L.L.C. (Suralco), originally focused on mining bauxite. In 1958, Suralco signed an agreement with the government of Suriname to develop the country's hydropower and bring the aluminum industry to the country. Suralco is owned by Alcoa World Alumina and Chemicals (AWAC).

Alcoa will take steps to ensure the expansion project meets the company's high standards for sustainable development.

Web: http://www.alcoa.com


Alside Parent to Acquire Gentek Operations

Associated Materials, Inc., parent of Alside, Inc., has signed a definitive agreement to acquire Gentek Holdings Inc. The $118 million transaction expands Alside’s siding and window production capacity, as well as significantly expanding its number of distribution centres. Gentek is the parent of Gentek Building Products, Inc. in the U.S. and Gentek Building Products, Ltd., in Canada, which manufacture and distribute siding and windows under the Revere and Gentek brand names. Reporting 2002 sales of $260 million, Gentek produces 135,000 vinyl windows a year at its plant in London, ON, it reports, selling throughout Canada and in the Midwest U.S.

'Gentek’s 13 company-owned distribution centres in the mid-Atlantic region of the United States and 20 company-owned distribution centres in Canada will expand Associated Materials’ market presence throughout North America,' states Michael Caporale, president and chief executive officer of the Cuyahoga Falls, based company. 'Gentek’s strong U.S. independent distributor business will also allow us to increase our presence in this important market channel.'

Associated Materials plans to keep the Revere and Gentek brand names. 'We intend to maintain distinct separation of these brands from our Alside brand by continuing to offer differentiated product, sales and marketing support,' Caporale notes. 'Revere and Gentek customers will continue to receive the same excellent service and support that they have enjoyed in the past.'

The acquisition is expected to close by the end of August. In addition to the newly acquired Gentek operations, Alside produces vinyl siding, fencing and other products at plants in Akron, OH; Kinston, NC; and Cedar Rapids, IA, and Bothell, WA and has over Alside Supply Centres across the USA. Alside reports window product sales in the $200 million to $300 million range.



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