Welcome to THE GL@ZINE News 9th March 2004

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Nick Gale Given Notice as Ultraframe Profits and Share Price Tumbles

Ultraframe PLC has announced it is giving its UK managing director notice as it warned first half profits will be significantly lower than a year earlier and that full year results will fall short of management expectations. Shares dropped 15% to 194p on the announcement and analysts cut their profit forecasts by as much as 20%.

The company said it is taking action to turn itself around and that it is confident in the long-term future of the group. Despite the expected fall in profits, the group said it expects to pay unchanged dividends for the current year.

Nick Gale, managing director of Ultraframe (UK) Ltd, will step down from the group's board with immediate effect and has been given notice under the terms of his contract. The group said it is seeking a replacement to head the UK business, but in the meantime group chief executive David Moore (pictured)) will take direct responsibility for the UK operations.

'The board is confident that appropriate measures are being taken in both the UK and the US to address the market conditions being faced by the group,' the company said in a statement.

In the statement made at the Ultraframe Group’s AGM on 23rd January 2004, the company said turnover from continuing operations in the UK was down 8 pct from a year earlier in the first quarter of the current financial year and that in North America, first quarter dollar sales in the group's core sunroom business were 3 pct up.

The Board had previously drawn attention to the challenging conditions in the UK market and its plans for developing the US market. At the AGM, the Board also reiterated its view that the outlook for Ultraframe in 2004 was unchanged, with growth in the US not anticipated to compensate fully for a decline in UK sales. Sales in both the UK and US have, however, declined significantly in February, leading the Board to conclude that half year profits will be significantly less than those achieved in the first half of the previous financial year.

UK
The group said trading conditions in the mainstream market segments, that account for the majority of Ultraframe’s UK business, remain sluggish. The Company suffered a significant decrease in sales in February compared to the same month last year, which combined with January led to a decline of 16% on a comparative basis for the first two months of the second quarter. Overall, the year on year comparative trend for the first five months of this financial year was down 11%.

The smaller budget segment of the market continues to see higher growth, with intense competition and customer churn as market participants compete aggressively for market share. Uzone, which Ultraframe has developed specifically for this market, will be competitively priced and is expected to gather sales momentum in the second half, as previously announced. Other products targeted at this budget segment will be launched during 2004. Finally, given the strength of the Group’s intellectual property portfolio, the Company will continue to protect vigorously its intellectual property rights and to pursue strongly any infringements of its products.

North America
Core sunroom sales fell significantly in February in North America and, combined with January, resulted in a comparative decrease of 6% for these two months and flat comparative sales for the first five months of the year. Significant investment has been made in the business to support efficiency, scalability and to provide a platform for sales growth. First half overhead includes certain non-recurring items, together with set up costs of around $1m for Company-owned retail stores. Accordingly, the Board expects this business to report a small dollar loss for the first half.

The Board is, however, encouraged by the progress in the Company-owned stores which generated dollar sales in the 2003 financial year representing some 10% of core sunroom sales. Sales levels in Company-owned stores in the first five months of this year were running around double that of the equivalent period last year. With the recently opened San Antonio store and two further stores to be added in the second half, the Board expects this comparative rate of growth to continue throughout the year. Costs are being actively managed and the Board expects only a slight increase in second half costs over the comparable period.
However, the work on improving the franchise base is taking longer to deliver sales growth than originally anticipated. Consequently, the Board is reducing its expectations for turnover growth for the full year and now anticipates that dollar profits for this business for the full year are likely to be slightly lower than those of last year.


Burnden Group Acquires Foothold in DIY market

The Burnden Group plc has extended its interests into the DIY multiple sector with the acquisition of Cestrum Conservatories Ltd. The acquisition, which was completed on 27th February, is part of The Burnden Group’s ambitious growth strategy for K2 that has seen the conservatory roofing system manufacturer add K2 Glass and K2 Window and Door Systems to the portfolio during the past year. The company is now in the process of launching K2 Architectural Systems for the commercial sector and, with the addition of Cestrum, will have a valuable complete conservatory offering through the large DIY multiples.

Explains Managing Director of K2, Sally Fielding: 'We have always been a dynamic and innovative company and have achieved phenomenal organic growth over the past four years. We have now grown to a size that allows us to develop even further and this acquisition will play a pivotal role in the diversification of our market offer and the development of our product range. As we continue to pursue our strategy for controlled expansion this acquisition will be a key driver for development of additional market sectors.'

Formerly part of the Heywood Williams Group, Cestrum Conservatories was a customer of K2 prior to the acquisition and will give the company a continued presence in the important DIY multiple sector. Cestrum will continue to trade under its existing name and remain under the direction of Eamon Kavanagh as MD.

Comments Eamon Kavanagh: 'K2 is a hugely successful company with a clear growth strategy and an enviable track record of achieving its goals. They are the perfect parent company to realise Cestrum’s potential in the conservatory market.'

The acquisition of Cestrum will provide a further catalyst for growth for K2, which is part of The Burnden Group. The Group now employs more than 400 people and has consistently been named one of the fastest growing companies in the North West.


Laird and Emap Join Sponsors and Jack Dee to Present G 04 Awards

The G 04 Awards received a fitting boost, when Laird Security Systems joined the ranks of the event sponsors, along with Glassex and GPT show organisers Emap Maclaren. This news, however, was put slightly in the shade when it was revealed that comic, actor, and Celebrity Big Brother winner Jack Dee had agreed to act as host for the Awards Presentation Gala Dinner taking place at the ICC on June 18th.

Being staged in conjunction with the GGF Annual conference, the G 04 Awards is now in full swing and entries are being requested for 10 different categories relating to the glass and glazing industry. An on-line entry facility will be available on the G 04 Awards web site, which goes live on March 11th at http://www.g-awards.com or you can call Tony Higgin on 01923 461527.

Other sponsors include Glass and Glazing Federation, Promac Group, Veka Plc, Wendland Roofs, FENSA, and WHS Halo, while the event is being supported by the following industry trade journals Glass and Glazing Products, Window Industries, Window Fabricator and Installer, Fenestra Journal, FGI and of course The Gl@zine.


Former Pilkington European Marketing Boss Launches Consultancy

Stephen Lipscombe, who for the last eight years has developed and shaped Pilkington’s image and marketing services throughout Europe, including the launch of Pilkington Activ™, has now launched his own operation to offer similar services to other organisations.

His company, Logic Chain Marketing Communications, has been formed to provide marketing and technical communication planning and campaign expertise to clients primarily within the glass, glazing and associated industries. Services will include the review and audit of existing marketing operations, the development of corporate and company image, and the development of communications plans at both strategic and tactical levels.

Having implemented a range of activities and services for Pilkington including the company’s web site and E-Commerce operations, technical product and software CD ROMs, and CE Marking fulfilment throughout Europe, Lipscombe will offer similar services to others through Logic Chain. Strategies developed by Logic Chain on behalf of clients may then be fulfilled through established specialists, with services including market research, creative and web design, public relations, production of electronic and paper-based marketing materials, and exhibition design and build.

Lipscombe commented: ‘After more than 25 years in a number of marketing and commercial roles in top level consumer and business-to-business environments, I now have the opportunity to offer my experience to others, and to enjoy a broader variety of challenges. Top level marketing need not be the exclusive domain of large corporations.’

Contact: Steve Lipscombe
Tel: +44(0) 1744 737767
Mob: +44(0) 7834 181061
Email: mailto:logic-chain@supanet.com


Stuga Announces Irish Sale

After selling the Stuga Flowline cutting and prepping centre successfully in Northern Ireland for four years, Stuga has now agreed a deal for a Flowline with a customer in the Republic.

Murnane and O’Shea Ltd. is based in the beautiful Bantry Bay area about one hour west of Cork. As a very successful building company it has been steadily expanding its PVCu window fabrication business and is now having to buy in frames to supplement the company’s own production. On completion of a new building, a major expansion of the PVCu business will be commenced with the Stuga Flowline as the first significant purchase.

The Flowline was chosen after careful consideration because Murnane and O’Shea liked the flexibility of the rotary tooling system and the fact that the Flowline is a sawing centre and cutting centre working independently with a buffer in between to considerably enhance performance as the workload varies between cutting and prepping throughout the batch. This combined with the fact that ‘V’ and ‘Y’ notching are not done on the saw leads to a much better performance than many other similar machines they viewed.

Another major factor in the decision was that Stuga has three IT people working in the field carrying out software link testing and other important problem areas such as connecting machines to the customer’s computer network and liaising all software matters with the office software company.

Tel: 0800 169 5444
Web: http://www.stuga.co.uk



Sarnafil Roof Welcomes Tony Poole to new Business Development Role

The maintenance-free, PVC flat roofing system manufacturer, SRA now has a nationwide network of 60 approved installers. To keep up with demand and to show even more installers the benefits this highly profitable, fast growing market, SRA welcomes Tony Poole in the new role of Southern Business Development Executive.

With extensive sales and marketing experience within the home improvement sector in his role at Coastal for 15 years, Tony’s knowledge will prove valuable as SRA continues to grow. Tony comments: ‘SRA is a great company to work for. They really care about their employees and customers. The roofing system is a highly developed product with huge guarantees that outlast all others materials on the market.’

Tel: 01603 748985


Teething Troubles at New Rehau Warehouse

Rehau's new warehouse and distribution facility at Widnes has experienced delays which have affected schedules and led to a four day suspension of deliveries in mid February, according to a letter sent out to customers. It further states that technical difficulties with the interface between the Rehau and the new Exel logistics software systems have led to stock discrepancies.

In November 2003 Exel announced the renewal of a five year contract to supply logistics solutions to the PVC-U window profile extruder, supplying the entire UK warehouse operation as well as both primary and secondary distribution The renewal of the Rehau contract is part of a long-term relationship between the two parties that started a decade ago when the UK logistics supplier handled part of Rehau's supply chain operation from a site in the West Midlands.

Exel's response to REHAU's substantial growth in business was to re-locate part of the operation to an Exel centre in Widnes. In the short-term, this offered immediate efficiencies. It is better located for REHAU's factory, is within the area of greatest customer density and is close to the ferry terminal to Ireland – a key market for REHAU.

Significantly, though, for the medium-term Exel proposed the construction of a major new facility in the same area at the Widnes site able to accommodate all REHAU's supply chain requirements well into the future. Not only will this new warehouse benefit from significant e-technology, but it will also house an innovative cantilevered racking system comprising 14 levels and standing 13 metres high, enabling the size of the operation to be substantially increased. The new facility was scheduled for completion towards the end of 2003.

In the interim, Exel has already considerably grown the REHAU operation over the past six months by expanding into the existing building at the Widnes site. 'We have moved rapidly into a fully integrated supply chain service for REHAU from factory gate through to end customer,' said Jon Ravenhall, Managing Director, Contract Logistics at Exel's Industrial sector, Europe. 'Since transferring some of the operation into Widnes we have almost doubled the volumes we originally envisaged for this site, increased the shift pattern from 16 to 24 hour working and added a further seven vehicles to the existing fleet of six.'

The operation currently involves the handling of six-metre long plastic and steel components for window frames with throughput at approximately 45,000 tonnes a year. The new distribution model involves Exel in trunking product to outbases in Airdrie, Avonmouth and Barking for onward transportation to window fabricators nationwide; North West England is supplied direct from Widnes. Fleet efficiency is being maximised through use of in-cab technology as well as route scheduling.

Final transfer of all stock into the new Widnes centre was scheduled for January, the ease of which was expected to be greatly facilitated by stock already being on site in the older warehouse. Once the new depot is fully operational, Exel intends to introduce an additional level of value-added activities enhancing warehouse efficiencies and improving response times to customers.

'Exel offered a very professional, high technology response to our invitation to tender,' explained Angus McIntosh, Director of ORA Logistics, REHAU Windows. 'The new strategy means that there will be full product visibility from order to delivery, significantly enhancing the service we can offer customers well into the future, at a time when we are dramatically increasing throughput volumes.'


Sliders UK - Investing in Quality

Machinery investment of over £180,000 has provided patio specialist Sliders UK with a platform for continued unprecedented growth in 2004. The latest new machines are from Elumatec and include a double stacking verti-quad welder, CNC corner cleaner, automatic screw fixing station and a computerised saw. A CNC copy router is also on order.

‘Elumatec have proven an excellent partner,’ said director Ian Longbottom. ‘The highest quality products are our goal at Sliders UK, these new machines have already played their part with improvements in overall quality and massively increased capacity.’

Sliders UK is the fastest growing patio door specialist. Since the company was formed in November 2002 its high quality bevelled and fully featured products, aggressive pricing and reliable short lead times have proven a huge success with customers across the UK.

Contact 01772 – 698222 or visit: www.sliders-uk.com


Listers Stokes it up with Factory Expansion

A new window manufacturing plant in Fenton heralds good news for the Stoke workforce. When Listers updated its trade supply counter last year, no-one could have predicted the far-reaching effects that would follow. Now, just a few months later, the company has completed the purchase of a new 90,000 square foot factory that quadruples its manufacturing space.

'The Trade Counter has become something of a landmark on the Leek Road, so that's certainly helped our visibility.' comments Mark Warren, Listers‚ Managing Director, 'But there's been a whole lot more going on in new processes, quality improvements and greater involvement by our staff. Sales were already building before the trade counter - we've more than doubled since 2000.'

Mark is clear about the basis of the growth.'It's people, pure and simple. Either we've been very lucky, or there's something special about the Stoke on Trent workforce. The city has had a hard time for many years, and the decline of our pottery industry is a tragedy, but it means that the work ethos of centuries has become available to other industries.'

The new site in Fenton adds 90,000 square feet of manufacturing space to Listers' capacity, creating opportunities for 86 new jobs. It represents an investment in the Fenton area of over £2.5 million.

'We‚re investing in people and quality,' says Mark, 'I'm sorry if that sounds like HR-speak, but it's an approach that has brought us to sales of over £7 million a year, and that means we can set a target to double that figure.

'British Standards, awards and licenses are important, and we've put considerable resource into obtaining every relevant certification. What frustrates me occasionally is that they're regarded by some companies as little more than a badge. By driving quality right through the company, and giving our staff the responsibility and encouragement to commit to the standards we've ensured 100% compliance in every product we turn out, not just those that are to be evaluated by the standards authorities. That takes dedication and determination, and it‚s frustrating that not all of our competitors see the standards the same way.

'But we‚ve stuck to our guns, and the new factory and the new jobs are proof that we were right to do so.'

01782 205605
Web: http:// www.listertf.co.uk


Tackling Bogus Trading - OFT Publishes Position Paper on Legislative Options

In advance of its market study report on doorstep selling, the OFT has issued a statement on options for tackling bogus trading through new legislation. This is to make its views available before a debate on a private member's bill in Parliament on the subject.

Bogus trading - where consumers are cold-called by doorstep traders and then tricked or pressurised into paying large sums for very shoddy goods or services - is often associated with property maintenance services such as roofing or tarmacking. It is of particular concern as most consumers affected are elderly and/or vulnerable and it can be linked to distraction burglaries. The OFT estimates that there are in the region of 16,000 bogus trading cases each year reported to Trading Standards Departments, but the real total is likely to be higher. The individual cost to consumers often runs into thousands of pounds.

Both the police and trading standards departments are currently  faced with difficulties in taking enforcement action not least in identifying and tracing bogus traders.

The Property Repairs (Prohibition of cold-calling) Bill is scheduled for its second reading on March 12th. The OFT has identified four legislative options that could potentially contribute to tightening up the law and tackling bogus trading:

* proposed new fraud offence to replace the existing Theft Act deception offence under which some bogus trading prosecutions already take place

* fraudulent trading offence which would replicate current provisions for fraudulent trading for companies to cover partnerships and individuals

* ban on work and/or payment within 7 days following a cold call, with exceptions, for example when work must be carried out urgently

* ban on cold-calling for property maintenance/repairs (not necessarily along the lines of the present private member's bill).

While there are difficulties with both of the possible options for a ban (on work and/or payment within 7 days following a cold call, or on cold calling for property repairs/maintenance), in view of the seriousness of the bogus trader problem they are worth exploring.

The OFT recommends that the relevant government departments proceed to consultation and legislation on the fraud and fraudulent trading offences, and go out to consultation on the two possible options for a ban.

Download the OFT's position paper Legislative options for tackling bogus trading (132 kb) here.


Exposure to Lead: an HSE Report

The total number of workers under medical surveillance in the lead working industry in 2002/03 fell for the fifth consecutive year to 12,773 persons, a fall of 2,332 on the previous year. Men accounted for 97% of workers under surveillance in 2002/03, a similar proportion to that seen in previous years.

The number of lead workers under surveillance has been on a downward trend since its peak of 26 700 in 1990/91. The numbers under surveillance have fallen in each of the last 5 years and the latest year's total is the lowest on record.

The number of individuals suspended from work fell in 2002/03 with 68 males suspended and 5 females a reduction of 32 males and 5 females on the previous year. The number of young people (aged under 18 years) under medical surveillance rose slightly in 2002/03 to 30 persons from 20 persons in 2001/02.

The proportion of male workers with blood-lead measurements at or above 60µg/100ml 100ml remains at the same level over the last three years at 1.1%. Three sectors account for the majority of males over 60µg/100ml being, Lead batteries, Smelting and Refining and Painting (of buildings and vehicles). These also account for the majority of individuals suspended from work.

The proportion of female workers with blood-lead levels at or above 30µg/100ml 100ml fell for the second consecutive year but the proportions are small and tend to fluctuate from year to 100year. 68 males were suspended from working with lead in 2002/03, a decrease on the previous years 5 female workers were suspended from working with lead in 2002/03, a decrease on the previous year.

Click here to download a PDF version of the report on the lead levels in the glass working industry.
Click here to download a PDF version of the report on the lead levels in the lead smelting industry.


No ‘Room for Improvement’ Needed as Dream Conservatories Puts the Styal into Channel 4 Series

TV stardom beckons for Styal fabricator Dream Conservatories: The Romford based company was chosen as the official conservatory supplier and installer for new Channel 4 lifestyle series Room For Improvement. Several projects were completed by the company and filmed for the series, which started in January 2004.

Dream Conservatories – formerly the conservatory sales arm of Supreme-O-Glaze and part of home improvement giant the Wilmslow Windows Group – was selected by Channel 4 producers as an ideal candidate for the series due to its dynamic approach and high quality product range. Sales & Marketing Director/Joint MD Martino Basile comments:
‘The producers for the new series were searching the internet looking for bespoke conservatory specialists and found our website. They were particularly impressed with our step-by-step guide to the conservatory design and build process, and contacted us immediately. We are very proud to have been chosen by them for this prestigious project.’

Room For Improvement has been developed as a home improvement TV programme with a difference: Instead of independent experts deciding what is best for their home, the homeowners themselves are charged with designing their dream project and seeing it realised from conception to completion.

Dream Conservatories’ first project for the series involved the design, manufacture and fitting of a bespoke conservatory for a terraced cottage just outside Edenbridge in Kent. The project presented the company with several challenges, says Martino Basile:
‘The cottage is very narrow so we had a limited scope for design, but we were determined to achieve the goal that owners Mr and Mrs Burchell had in mind, which was to build a conservatory that felt very much like an extension of the cottage itself.

‘We had to build and install a special box gutter to fit neatly into the limited space available, but fortunately for us the Styal roofing system is very flexible and can accommodate just about every circumstance. The fact that our fitters find Styal so easy and quick to work with helped us immensely during the project as we had to get the job done within a couple of days. I think we would have found things a lot harder if we hadn’t been using such a good roofing system.

‘The team did a great job and Mr and Mrs Burchell were over the moon with the result.’

Dream Conservatories has achieved such a high level of success, the company is now looking to open a second trade counter in Welling, Kent and a third trade counter in East London by the end of 2004, realising the company’s ‘dream’ of establishing itself as an independent brand within one year. Dream Conservatories is now selling around 18 conservatories per week using the Styal roof system and hopes to double this by next year.

Tel: 0870 420 7900


Solaglas Fined for HSE Breach

Solaglas Ltd of Coventry has been fined £35,000.00 with £7,470.52 total costs awarded to the HSE for breaching HSE rules.

According to the HSE, on 24th May 2003 a worker sustained major leg injuries when it was caught in a cullet conveyor used to crush glass. Entry was regular to this area to adjust glass, entry was through a gap in the fence which allowed stepping around the interlocked gates and stepping over the conveyor while in operation. Fixed guarding was removed from the cullet conveyor. Breaches included unsafe system of work, no suitable and sufficient risk assessment and no guarding on a dangerous part of machinery.


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