Welcome to THE GL@ZINE News 8th July 2003

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Pilkington Activ™ Self-Cleaning Glass Added to Standard Product Range

Pilkington Activ™, the self-cleaning glass, is now widely available in the UK, allowing British companies to take full advantage of the sales potential offered by a product that finally fulfils the promise of virtually 'maintenance-free windows'.

The move to broaden distribution of Pilkington Activ™ follows a highly successful launch programme, which saw availability of the product restricted to a series of carefully selected Launch Partners. The launch programme was designed to ensure the correct processing and handling of the product during the first phase of its introduction to the UK. Now added to the company's standard product range, Pilkington Activ™ will be available to any company that agrees to observe the handling and processing guidelines designed to ensure the product receives appropriate care and attention when installed in British homes.

The potential of Pilkington Activ™, which has a special coating that uses daylight and rain to continually clean itself, can now be enjoyed widely throughout the British glazing industry, and particularly in the replacement window market in which the product has found particular favour amongst homeowners since its launch in September.

In fact, Pilkington Activ™ requires little more care than other coated glasses during handling and processing, but nonetheless Pilkington is taking great care to ensure the product enjoys the success it has enjoyed in other markets, particularly Ireland.

'Pilkington Activ™ is not just a new product, it is a totally new invention,' explained David Stoker, National Sales Manager for Pilkington. 'We want to ensure that the product performs exactly as it is designed to, and for the market to enjoy the full potential of something that has now been proven as a real sales closer. The guidelines we have issued are common sense really, and no more onerous than for other coated glass products, but will ensure Pilkington Activ™ fully satisfies customer expectations when installed.'

Web: http://www.pilkington.com


Synseal Wins Jacksons Deal

Synseal Extrusions Ltd has signed a deal with Jacksons Building Centre to supply its windows, doors and conservatories. Jacksons 27,000sq ft fabrication facility supplies 20 of its branches nationwide.


Nick Dutton, Sales & Marketing Director of Synseal Extrusions Ltd (left) clinches the deal with Steve Lovegrove of Jacksons Building Centres


'We are hoping to expand this facility to 35,000sq ft in October,' explains Steve Lovegrove, Branch Manager for Windows at Jacksons. 'Sales are on target for this move with superb initial feedback from customers on our new suppliers. And it's not just better for our customers. It's much easier for us to fabricate and it was a smooth transition away from a supplier with diabolical service levels, to a company that stands out from the other five market leaders we talked to. Synseal offer an excellent product at a competitive price and their deliveries are on time and complete. Their forward thinking ethos is a refreshing approach and they offer a wide range of expertise in the product, that we can benefit from.'

Tel: 01623 443 200
Web: http://www.synseal.com


British Standards Institute Agrees to Grant Online Licence

The British Standards Institute has granted an online licence to Barbour Index plc following an investigation by the OFT into an alleged abuse of a dominant position. The OFT has now closed its case without reaching any conclusion on whether BSI holds a dominant position or has abused any such position.
 
Barbour Index had alleged that BSI was breaching the Competition Act by refusing to grant it a licence to supply BSI standards online.

BSI is the UK's National Standards Body. Standards are the rules, guidelines or characteristics to which products, activities or services should conform. For example motorcycle helmets sold in the UK should comply with the appropriate British standard. BSI sells information on these standards direct to customers through its joint venture company British Standards Publishing Ltd and also provides licences to a number of specialist companies, such as Barbour Index.These specialist companies provide packages of information on BSI standards combined with industry-specific legislation. This information is available in print, on CD ROM and online.

Barbour Index alleged that BSI had refused to grant it a licence to supply information on standards online and was therefore abusing a dominant position in the market.

BSI has now agreed terms and conditions to supply an online licence to Barbour.
Welcoming the development John Vickers, OFT Chairman, said:

'It is welcome that this issue has been resolved with BSI agreeing to supply an online licence to Barbour Index without the need for formal enforcement action under the Competition Act. This should be good for competition and innovation in the supply of online standards information.'


Mixed Fortunes in House Building Market

John Laing, the UK construction and services company, made further progress in its strategy to exit the housing business with the sale recently of its remaining minority stake in US builder WL Homes for $42.5m in cash.

The disposal may give rise to a small loss after costs. The deal leaves John Laing with just John Laing Partnership and a 30 per cent stake in Octagon Developments, two housing operations the company is seeking to dispose of.

In a trading statement John Laing said the market for infrastructure investment remains strong and there are significant opportunities for organic growth. It has now integrated the public-private sector projects and assets it acquired from Amey, the UK infrastructure services group, in March, it said.

The UK housing market has slowed in the South East of England and that will dampen first-half housing results, said the company. In the US, house buying interest was strong.

Taylor Woodrow, which also issued a trading statement last week, reported the UK housing market had returned to more normal conditions. It forecasts flat UK volumes for the full year.

The first half saw a low number of sites, planning delays and a slowdown in London and the south east pull volumes down 8 per cent although these factors were outweighed cost reductions and higher selling prices. There was good growth in the US.

Interim operating profits should be well ahead of last year and in line with expectations, Taylor Woodrow said.

Crest Nicholson
too issued an upbeat assessment of the housing market as it unveiled interim pre-tax profits of £32m, a rise of 32 per cent on last time, on turnover up 18 per cent at £249.1m. An interim dividend of 3.5p was declared, a rise of 17 per cent.

John Matthews, chairman, said he welcomed a more stable housing market and remained positive about the future given a backdrop of low mortgage rates and shortage of supply. He forecast further strong results.

Costain Group Plc Trading Update
Costain is providing the following trading update ahead of its interim results for the six months to 30th June 2003, which will be announced on 3rd September 2003.

At the time of the preliminary results in March, the Chairman confirmed that the Group was ahead of plan in meeting its objectives of
i) turnover growth of 15% per annum and
ii) a continuous improvement in profitability to a 3% operating
margin for Group operations over the five years of the strategic plan unveiled in November 2001. This continues to be the case.

Underpinned by the Government's commitment to healthcare and transport expenditure programmes, the UK infrastructure market remained buoyant throughout the first half.

As at the end of first half, trading overall has continued in line with expectations and the Board is confident of reporting further progress.


Restructuring Heralds New Era for Wright & Offland

Recent restructuring of the Board at Float Glass lndustries - a member of the independent Wright & Offland Group of Companies marks the culmination of a period of recent change for the company backed by 107 years of experience in the glass business.

Following a busy couple of years, which has included combining all operations into one large factory, FGI has just announced a reorganisatian of its Board. Roy Offland will continue as Chairman and Joint Managing Director with David Offland taking over as joint Managing Director from Ken Offland, who will still remain a Director of Wright & Offland Holdings Ltd and act in a consultancy capacity. There are four other Board appointments; Chris Edwards - Finance Director, Mike Thompson - Operations Director, Phil Hilton - Sales Director and Alan Nichols - Commercial Director.

    
(L-R) Roy Offland, Chairman, David Offland, Managing Director, Mike Thompson - Operations Director, Phil Hilton - Sales Director and Alan Nichols - Commercial Director


The appointment of additional Directors is seen as an important step in strengthening the management team at the heart of the dynamic new FGI, as Roy Offland explains: 'The changes we've been implementing signal a clear commitment to the market and promote what we offer today in terms of a first class supply partnership with our customers. We want to build on our reputation as a comprehensive source of stock size glass, a reliable manufacturer of toughened glass and a very experienced glass processor. Whatever the application, from glass for entrances, doors and partitions to exhibition stands, shop fitting, furniture and architectural, our customers can rely on us for a fast and competitive service.'

FGI is also investing significantly in its state-of-the-art processing facility in Manchester, with a third toughening line due to open in the autumn. lnvestment in a Tamglass ProConvection plant is in direct response to increased demand for both toughened 'K' and soft coat Low-E glasses following the introduction of Document L. The new addition will further improve FGl's already speedy turnaround service of three days or better for toughened glass supplies.

Commenting on the new FGI, David Offland sees a bright and positive future for the independent company which now claims to be one of the most comprehensive glass distribution, toughening and processing operations in the UK. 'FGI may be a company with a long history but it's definitely not living in the past. All our hard work and investment over the past few years is enabling us to meet the challenges of the modern glass business and to provide our customers with what I believe is the most best 'one stop' supply service in the industry.'

Tel: 0161 946 8000
Web: http://www.floatglass.co.uk


BBA to Certify New Quality Mark Scheme

The BBA is now involved in administering a new Quality Mark Scheme, recently set up by the Government. The aim of this scheme is to enable the public to gain access to independently inspected and approved tradesmen.

The BBA, as an authorised assessment body, has been given the role of assessing and certifying reputable window companies against the Quality Mark criteria. Whilst the BBA’s window and door approval process is appropriate for fabricators, the Quality Mark scheme is ideal for those who only undertake installation but want to differentiate themselves from unchecked competitors.

In brief, the assessment is to establish whether an organisation satisfies the requirements of the Quality Mark code of practice. Details of the summarised code include:
* Compliance with the law
* Working in a competent manner
* Safe working practice
* Supplying insurance-backed guarantees
* Providing customers with written quotes, with timescales
* Acting in a business like, professional manner
* Managing customer complaints formally and professionally
* Maintaining the standing of the scheme.

As part of its remit, the BBA will carry out inspections to potential Quality Mark holders, making checks on paperwork and visiting sites to observe installations, thus ensuring that the code of practice is being implemented and the organisation is worthy of this award.

The BBA is pleased to be associated with the Quality Mark Scheme. As specialists in the approval of windows and doors, the BBA has elected to focus on this large, vibrant sector of the market whose reputation is tarnished by the practices of a few unscrupulous installers.

If you are interested in being involved in this scheme, then contact the Quality Mark call centre on 0845 300 80 40 asking for an information pack.


Black & Decker to Acquire Masco's Baldwin Hardware and Weiser Lock Businesses

Masco Corporation and The Black & Decker Corporation announced on July 1st that they have signed a letter of intent in which Black & Decker will purchase from Masco Corporation the Baldwin Hardware and Weiser Lock businesses.

Baldwin and Weiser, with combined 2002 net sales of approximately $250 million, manufacture and distribute a wide range of architectural and decorative products for the home, including architectural hardware and locksets. The transaction is subject to final negotiation of a definitive purchase agreement, necessary regulatory clearances and Board of Director approvals. The transaction is expected to close later in 2003.

According to Black & Decker Chairman and CEO Nolan D. Archibald,'The acquisition of these strong brand names provides an excellent strategic opportunity for Black & Decker's further expansion of its lock and door hardware business by offering these products in all price ranges.'

Masco Corporation Chairman and CEO Richard A. Manoogian commented,'We believe that the combination of Baldwin and Weiser with Black & Decker will be advantageous for these businesses since architectural hardware and locksets are core businesses for Black & Decker.'

Web: http://www.masco.com
Web: http://www.bdk.com


MPH and Sheerframe in Multi-Million Pound Fusion 21 Windows Deal

Preston-based Sheerframe windowmaker MPH Windows has won a contract - which could be worth up to £15 million - to supply Sheerframe PVC windows to housing associations in the region as part of a major home improvements programme.

The deal - one of the biggest partnering contracts of its kind in the UK - spans seven years and will help secure the jobs of the 100 strong MPH team based at Lostock Hall in Preston.

MPH has recently expanded its retail business, building a new showroom which was officially opened by Coronation Street star Jonathan Wrather last month. 'Our reputation for quality is probably even stronger in the commercial and new build sectors where we already supply PVC windows to major housebuilders as well as housing associations and local authorities,' says MPH contracts director Greg Kane.

The new multi-million contract to supply Fusion 21 - a consortium of seven major North West-based housing associations - is the culmination of months of co-operation between the Preston firm and L.B. Plastics Ltd.

MPH will make around 1500 windows every month for housing associations right across South Liverpool and the St Helens area, in a seven year programme to improve the region's housing stock as part of the government's Decent Homes Standard programme.

'The award of such a large slice of business is great news for MPH, and for Preston as a whole. We are confident that, on the basis of the quality and service we provide, we will win many similar partnering deals in the future,' says Greg Kane.

Says David Strang, Sheerframe product director at Derbyshire-based L.B. Plastics Ltd., We have an excellent working relationship with MPH and together provide the ideal combination for Fusion 21 - an excellent window system, manufactured and delivered by a first class manufacturing team at MPH.'

Says Mike Brogan, chief executive of Fusion 21, 'We are committed to partnering programmes which help ensure skills training and secure employment within the region, as well as improving housing stock for tenants. By working with organisations like MPH, Fusion 21 will also be achieving excellent value for money for the RSLs involved.'

Web: http://www.mphwindows.co.uk
Web: http://www.sheerframe.co.uk


Asahi Glass Purchase Partners Equity and Triple Automotive Safety Glass Business in China

Asahi Glass Co., Ltd. recently announced plans to significantly expand its automotive safety glass business in China through a minority buy-out of its existing joint venture in China - Qinhuangdao Haiyan Safety Glass (QHSG), and the construction of a new state-of-the-art facility in Qinhuangdao Economic & Technological Development Zone (QETD Zone), Hebei Province, China.

The economy in China has been growing at a compound annual growth rate of more than 8% since 1992, which is likely to be accelerated following its WTO entry in 2002. The rapid economic growth has led to a booming domestic automotive market, which registered an annual growth rate of 38.5% and reached total annual production output of 3.25 million units in 2002. The forecast for 2003 output exceeds 4 million units, which will place the country at the fourth largest automotive production countries in the world after the USA, Japan, and Germany.

Continued government investment in highway infrastructures and rising individual household income will continue to be the main drivers behind the growth of passenger car market in China. China's large market size coupled with rapid growth has made it a top priority for all global OEMs, many of whom have announced plans to introduce a variety of new models to the Chinese market in the coming years.

To meet rising customer requirements and capture greater share of the Chinese market, Asahi Glass carefully evaluated various strategic options to expand its operations in China. This is part of an overall review of Japan-Asia/Pacific regional growth strategy. Asahi Glass concluded the most economically attractive option is to expand its existing joint venture in Qinhuangdao to over 1 million car sets capacity per year (from current capacity of 400,000 car set per year) after the completion of the first phase construction, and make it one of AGC's key manufacturing centres in Asia/Pacific region. In order to keep the Chinese entity being consistent with AGC's global operating strategy, AGC successfully negotiated and agreed with Qinhuangdao government to acquire 48% of QHSG currently held by Qinhuangdao Tempered Glass Factory (QTGF), a state-owned enterprise based in Qinhuangdao, China.

Upon the closing of its acquisition of 48% of QHSG in July, 2003, AGC will commence the construction of a new state-of-the-art manufacturing facility in the QETD Zone. The new plant will be compliant with the most rigid global environmental standard, and will enable AGC to better serve its OEM and after market customers in China, by bringing in the world's most advanced manufacturing equipment and AGC proprietary technology. Construction of the new plant will be completed by the third quarter of 2004. When fully commissioned, it will employ a total of 1,000 people in Qinhuangdao area. The total investment amount in the initial phase is over 50 million US Dollars.

'Our Vision is to be the most respected automotive parts supplier. The new China project reconfirms AGC Automotive's commitment to serve our Chinese Automotive glass customers to their highest quality and service expectation, and our continued confidence and commitment to contribute to the development of China's overall and Qinhuangdao's local economy', said Jay N. Strong, President of AGC Automotive Glass Company about the new investment, 'This is only the first step in our overall effort to establish a leading position in China's automotive glass market, and going forward, we will closely monitor the market development and be prepared to making additional capacity expansion in Qinhuangdao or other parts of China, to fulfill our commitment to our customers in China. This marks another important step to fulfill our Mission to create shareholder value by improving our customer's business.'


EWS Breaks Monthly Sales Records for Reinforcement and Spacer

EWS (Manufacturing) Ltd, the UK supplier of steel reinforcement and aluminium spacer tube, announced record sales of over 4 million metres in June 2003.

Since 1985, EWS has specialised in the production of custom made reinforcement sections and aluminium and steel spacer tube for the PVCu window and insulated glass industries, achieving the position of market leader in the UK.

Today the company produces in excess of 100 million metres of roll formed products, exporting to 20 countries.

'Sales of our new spacer tube produced using new laser technology continue to grow', explains MD Howard Worthington.

'Significant improvements have been made to the weld and structural properties which is attracting interest from I.G. producers using bending technology. Sales of our steel spacer tube are also showing healthy growth with a large European producer changing exclusively to the product.

'Sales of the warm edge steel conservatory roof system have also exceeded all expectations. The system, which was launched last year by one of the UK's leading window and conservatory manufacturers, uses specially designed cold rolled steel sections. Manufactured using a revolutionary technique, complicated shapes are able to be produced. Benefits include improved thermal performance and substantial improvements in structural performance'

Contact Customer Services on 01902-623333
Email: mailto:sales@ews-ltd.com
Web: http://www.ews-ltd.com


Easy Clean Polycarbonate Roof Sheets: First from Wendland

Conservatory roof manufacturer Wendland now offers a new polycarbonate roof sheet that helps to keep itself clean, adding the product to the self-cleaning glass the company showed on its stand at Glassex.

Maintaining conservatory roofs in pristine condition continues to be a major problem for conservatory owners and Wendland has been quick to test and include solutions in its product portfolio. The new product, which has only just appeared on the market, is the well-proven and popular Lexan® Thermoclear® sheet with a special coating on the outside surface that provides the self-cleaning properties.

Suitable for all applications that are exposed to rain or water, Lexan® Thermoclear® Easy Clean sheet has a special hydrophobic coating that decreases the surface tension of any water that would otherwise settle on its surface. This increases the contact angle of the sheet when compared to the standard product, to ensure that large droplets of water form, which then wash away dirt as they run off the roof - the more it rains, the cleaner the roof! During drier spells, the cleaning action may be accelerated, and tougher deposits removed, by hosing the roof surface.

The manufacturer of Lexan®, GE Plastics, backs Lexan® Thermoclear® Easy Clean sheet with its usual warranty: it will not break due to loss of impact strength through weathering, and is highly resistant to yellowing and loss of light transmission. In addition GE backs the self-cleaning properties of the product with a three-year warranty, although tests indicate it will last significantly longer.

Damian Battle, Marketing Director for Gloucester-based Wendland, believes that Lexan® Thermoclear® Easy Clean sheet will be a highly successful sales closer: 'We have tested this product and it works! The chore of cleaning conservatory roofs will be substantially eased when installed with this product, which in all other respects is the same as the standard Lexan® range, with no complicated installation or maintenance regimes to follow. And it's available from Wendland now, from stock.'

Web: http://www.wendland.uk.com


Lindman's Doors Prove their Durability

Nearly 20 years after Lindman first pioneered the new concept of composite doorsets in the UK, early examples installed in the 1980s are still living up to their guarantee of durability, weatherproofing, impact resistance and high security.

In re-visiting some of its early work, Lindman says that most have received very little maintenance and look as good as new. Where owners or tenants have changed, some of the new occupants are even unaware that the door is not made of hardwood. Conversely, where there is damage from vandalism or attempted burglaries, this is easily repaired. Just changing the colour is easy to do with stain or gloss paint.

'Specifiers looking for best value in the long term have been disappointed with the performance of other door types, particularly through-coloured thermoplastic ABS/PVCu, which deteriorates more quickly than forecast. It also has environmental concerns, unlike Lindman's composite doors which only use thermosetting resins in their construction.' says the company.

Since the 1980s, Lindman's doorsets, including a fire resistant version, have won the approval of Secured by Design (SBD), the police preferred specification.
Using a similar thermosetting composite, although processed in a different way ('pultruded'), Lindman has produced a complete new range of window systems, Pultec(r), which is guaranteed for 20 years and is available in any colour including black, yet is still as maintenance free as PVCu.

Web: http://www.lindman.co.uk


Rotherham Metropolitan Launches into Commercial Supply and Fit

The window fabrication department at Rotherham Metropolitan Borough Council marked its launch into the commercial supply and fit market with an impressive stand at the recent Windowfab exhibition at Donington Park.

The department, which fabricates windows and doors using Rehau's S706 system, has previously worked almost exclusively for Rotherham MBC but is currently expanding to supply a total solution for public sector window and screen walling contracts throughout South Yorkshire and the surrounding areas.

Rotherham is confident that its many years as an in-house contractor has given it the right blend of skills and experience to service the needs of other public sector clients - particularly in the social housing and schools sectors.

A Rotherham MBC spokesperson said: 'We understand the very specific needs of the public sector and provide a quality one-stop-shop for PVCu window and door replacement in social housing and school refurbishment. Our integrated Secured by Design service ranges from specification advice and kitemarked manufacture of frames and glass to kitemarked installation by our own NVQ certified fitting teams. Rotherham MBC provides the 'Total Solution' to commercial PVCu window contracts.'

Last year Rotherham became the first licensee of the new LAPFAG Kitemark which specifically addresses the needs of the public sector and encompasses not only BS7413, BS7412 and BS7950 governing performance and security of PVCu windows but also survey, installation, Best Value and relevant health and safety and environmental considerations.

At Windowfab, it added to this success by becoming the first customer to be awarded BS7950 on an S706 casement window fabricated with the new Roto Twin Security Lock.


Budget Windows I.O.W. Ltd (B.W.C.) Aims for Quality

HW Systems customer Budget Windows I.O.W. Ltd, has successfully passed the accreditation for the Government's Quality Mark and become a member of HW Plastics' Approved Installer Membership Scheme (AIMS).

'The Isle of Wight is an extremely competitive market,' explains Ian Holbrooke, Sales Manager at Budget Windows, 'so being part of AIMS which is linked to the DTI Quality Mark Scheme separates us from the competition and gives us a competitive edge.'

Budget Windows, which has been trading since 1989, currently manufactures in its Newport factory on the Isle of Wight windows, doors and conservatories. In order to gain the Quality Mark and join the AIMS Scheme the company went through a rigorous inspection by an independent accreditation organisation to ensure that the company complies with a stringent performance criteria.

The company is confident that being part of an accredited scheme can only help to increase business sales and give its customers confidence. 'As we are one of the few companies to manufacture on the Island we can not only keep trade local and offer our customers a high standard and quality of our products but give our customers peace of mind that we are a reputable company. concludes Ian Holbrooke.


Another Supplier Joins BWF’s Fire Door Scheme

Manufacturing Members of the BWF-CERTIFIRE Fire Door & Doorset Scheme now have another source of certificated fire door seals available, this time from newly approved supplier, Astroflame Fire Seals Ltd.

Astroflame manufactures and markets a range of intumescent fire seals, as well as fire and smoke seals, in a comprehensive set of sizes from 10 to 38mm. In addition to having its own web site, http://www.astroflame.com and trade literature, Astroflame also has its full range of products, price lists, spec sheets and installation instructions on a CD-ROM.

Based near Fareham in Hampshire, the company is the latest Member of the BWF-CERTIFIRE Fire Door & Doorset Scheme’s section of Approved Suppliers which, in addition to intumescent fire and smoke seals, also includes suppliers of door closers, glazing systems and hinges. Astroflame was set up nine years ago and in addition to the UK also exports to 45 countries around the world.

'Since we joined the BWF’s Fire Door Scheme, we have already benefited from the quality of the Federation’s web site,' said Astroflame’s managing director, Paul Kieser, 'specifically with regard to sales leads.

'Naturally, we believe we can offer existing Members of the Fire Door Scheme both excellent products and service, and we will be targeting them with a marketing pack very shortly.'

For a full list of Certificated Manufacturers and Suppliers in the Scheme, please contact the BWF on e-mail: mailto:firedoors@bwf.org.uk or tel: 020 7608 5050.


Cream of the (Non) Crop

Hardware distributor, Wagner (GB) Ltd, is now stocking the TSL (Twin-cam Security Lock) window locking mechanism from Roto.

This new product is an alternative to shootbolts when looking to achieve a BS7950 test pass.

Pairs of specially strengthened mushroom cams interlock into either end of their corresponding striker plates, which means that a sash cannot be forced to one side in an effort gain entry by bypassing the strikers. If an attempt is made, one cam of the pair simply moves further into the other side of the striker.

The fact that 2 cams are engaged into either end of a single striker eliminates any twisting of that striker when force is applied. The net result is a strong and stable locking point.

As TSL is a one-piece product, no cropping to size is required. A fabricator simply selects the correct size for the sash and screws it into place in the same way that he would have done with a standard espagnolette. However, TSL is not just another espagnolette as both in-house and independent security testing has proved.

The product has successfully undergone BS7950 testing on a number of PVCu systems, and is accredited by Secured By Design, which means that it joins the Roto RA2000, Maco MK1 and Mach 2, Siegenia Favorit and other shootbolts on Wagner's SBD schedule.

Tel: 01634 263263


Improved Cornering from Patio Specilaist Sliders UK

In its drive to constantly improve quality, patio specialist Sliders UK has chosen a new CNC corner cleaner from Elumatec.

'After looking at all the options the Sturz machine from Elumatec was the obvious choice,' commented director Ian Longbottom, 'aside from the speed of the machine which will fully justify the £30,000 investment, we were greatly impressed by the quality of the finish, especially on fully featured profiles where the results were well ahead of the competition'.

Sliders describes itself as a company dedicated to the production of commonly outsourced niche products which represents a valuable service provider to the fabricator market.

'Overstep that mark however, by manufacturing a far broader range of standard products and your company will become a threat to the very same market. At Sliders UK the directors believe firmly in supporting fabricators through the production of high quality patio doors on reliable short lead times. Moreover the company believes that encroaching on more commonly produced window and door products to service smaller volume higher margin installers not only dilutes the skills and expertise of the specialist but also threatens any potential fabricator customer base by representing a real conflict of interest.

'Customers tell us they are very happy with the service we provide and so it makes no sense for us to become a more general window and door supplier when our fabricator customers already provide that service very effectively. We surely wouldn't expect them to appreciate our efforts if we took business off them!'

Sliders UK has grown dramatically since its launch in November to become one of the UK's largest specialist suppliers of in-line patio doors. The company's customer profile is in the main larger fabricators. Typically this type of customer needs short lead times, competitive prices and reliable high quality manufacture.
Sliders UK has established itself to meet the demanding requirements of this market. Patios doors remain Sliders focus although the company is looking at other niche products which remain outside of the production scope of the vast majority of fabricators.

'It seems there is a growing trend for the few patio specialists that exist to expand production into traditional window and door configurations. As a fabricator the question must surely be asked whether it is right to support a company who chooses to compete for standard window and door business - isn't such a company a wolf in sheeps clothing? When exactly does specialist supplier become a competitor? At Sliders UK the company prefers and will continue to remain - fabricator friendly!' says director Mike Spain

Tel: 01772 - 698222
Email: mailto:sales@sliders-uk.com
Web: http://www.sliders-uk.com


Kleentec Coating Sails to Ireland

When superferry Stena Adventurer goes into service on the Irish Sea this month her captain Roy Forsyth will have a clear and safe view from the bridge.

His vessel has one of the grandest sets of bridge windows on any ferry, but the glass in them has also been treated with a 'non-stick' coating by Preston window coatings expert Nigel Whitaker (pictured, left, adding some finishing touches to the glazing on the bridge of the vessel).

The coating bonds an invisible micron-thick non-stick layer to the glass surface. It enables the windows to shrug off heavy rain, heavy seas, and the dirt they contain with equal ease. By doing so it not only prevents them from getting dirty, but also makes a contribution to safety by maintaining visibility.

The 44,000-tonne Adventurer, the longest ferry ever to operate on the Irish Sea, is the latest vessel to benefit from the coating that's currently taking Irish Sea vessels by storm.

Work done by Nigel, of Kleentec International, on the Fleetwood lifeboat caught the eye of P&O ferry captain David Eccles of the European Pioneer. 'I could immediately see the safety benefits of a system that would instantly clear rain and spray from the bridge windows,' said Capt. Eccles.

'Not only that, but treating the windows for a year costs less than the repair to just one conventional wiper,' he said.

Thanks to Capt Eccles, word soon spread to other captains in the fleet, and as a result Nigel was kept very busy treating other bridge windows in the fleet.

Although he was delighted to do all of that work, being asked to treat windows on the Adventurer was an even better 'window of opportunity'.

'The chance to use the coating on her was a golden opportunity,' said Nigel. 'It has never been used on a brand new vessel before,' he said. 'I'm confident that the coating is not only very effective, but top up applications can easily be undertaken by members of the crew to keep the coating at peak efficiency.

'Furthermore, as David Eccles has indicated, it's extremely cost-effective too. The captains who've had me apply it to their windows are very pleased with it,' he added.

'Glazing aboard ship is no different from glazing in buildings,' said Nigel. 'Dirt on the surface keys to the glass, and becomes resistant to conventional washing. Glass soiled in this way looks extremely unsightly. It can be cleaned, but it's a harder and more time consuming job, and as soon as it's done the whole process begins again,' he added.

To Nigel, the answer was to use a treatment which bonds a completely invisible polymer layer just a molecule thick to the glass, making it impossible for water to reach the surface.

This technology had been around in various forms and systems for nearly forty years. However, Nigel felt they'd been either ineffective or too complicated and expensive to be practical. He therefore devised a system he felt was practical and cost effective, and wanted to prove it in a marine context.

'The process of top-up application is very simple, with first-rate results achieved after the briefest session of easy-to-learn training,' said Nigel. 'That means on-board glazed areas can be kept sparkling on a permanent basis, without the need to take the vessel out of service.

'And there's no reason why the same thinking can't be applied to fixed glazing. If rain falls on it, I can keep it clean,' he added.

Contact: Nigel Whitaker
Tel: +44 (0) 8705 134745
Email: mailto:nigel@kleentec.co.uk


FEWA - a New Source of Fire Resistant Glass in the UK

FEWA-Glastechnik GmbH Is an independent manufacturer of fire resistant glasses and framing material and holds all the relevant European building authority certificates and United Kingdom fire test certificates for 30-60 and 90 minutes. FEWA - Glastechnik products are now supplied exclusively in the United Kingdom by I.G.A. of Belgium in co-operation with Fire & Safety Glass UK.

• FEWALITE is a 6mm toughened product for 30 and 6Ominutes fire protection.

• FEWADUR is a toughened gel filled glass for 30 -60 and 90 minutes giving fire protection and insulation. This product has additional advantages which includes safety and sound reduction as standard, (47 to 49db reduction).

• Safelite is a framing system with test certification for 30- 60 and 90minutes fire control. This framing system is designed for fast on-site installation.

• The advantages of specifying and using FEWA-Glastechnik fire resistant products are:
1) Fast delivery times
2) Can be manufactured with tinted or solar controlled glass
3) Very competitive prices
4) A framing system that is designed specifically for their glasses

Telephone 01246- 568558 for brochures or
Fax your enquiries on 01246 - 567823.

FEWA website is here, but unfortunately it's all in German http://www.fewa.de/home.htm,

IGA website (in English) is here http://www.iga.be/html/e.html


Arnold Deceuninck Succeeds Roger Deceuninck as Chairman of the Deceuninck Board of Directors

Deceuninck N.V., worldwide producer of PVCu window systems and building profiles, announced on 24th June that Arnold Deceuninck succeeds his father Roger Deceuninck as Chairman of the Deceuninck Board of Directors.

Roger Deceuninck (born 1924), and his two brothers Michel and Lionel, joined the small Deceuninck family business at the end of the fifties. At this time the company was active the injection moulding of plastic objects and installed a first extrusion line, for the extrusion of PVCu profiles, in Roeselare.

In the early stages he took on both the administrative as well as the commercial responsibilities. In 1974, when the company became a limited liability company, he took over the direction and laid down the foundations for the current Deceuninck group. Roger Deceuninck did everything to ensure that the family company expanded into an international, leading group with an open, modern corporate culture. 'With a good balance of short and long-term vision he guided the company onto the Brussels stock exchange. In addition to being an inspirational strategist, he is also an amiable and versatile man who is esteemed and respected by all staff. The Board of Directors, the Management and all staff thank Roger Deceuninck for his many business and humane contributions and achievements', according to Clement De Meersman, CEO of Deceuninck.

Roger Deceuninck was Chairman since 1974. After all these years of continuous commitment, Roger Deceuninck has presented his resignation as Chairman to the Board of Directors. The Board has accepted the resignation, appointed Arnold Deceuninck Chairman and Willy Deceuninck Vice-Chairman. Roger Deceuninck will continue in his post as member of the Board and has been appointed Honorary Chairman. The resignation and appointments take effect on 1 July 2003.

Deceuninck is an integrated worldwide group, specialised in compounding, design, development, extrusion, finishing, recycling and injection moulding of PCVu systems and profiles for the building industry. The company is active in more than 32 countries, has 22 subsidiaries (production and/or sales) and employs 2700 people worldwide, of whom 560 in Hooglede-Gits. Deceuninck achieved consolidated sales of 362.2 million euro in 2002.

Web: http://www.deceuninck.com


OFT Reviews Home Improvements Payment Protection Schemes

The payment protection schemes administered by Qualitas and used by B&Q, MFI, the Homeform Group and Magnet are under review by the OFT.

A consumer questionnaire is available covering customer experience of the scheme and complaint resolution. Consumers' views of the schemes are sought - both positive and negative.
 
The schemes were introduced following OFT action to protect consumers from unfair contract terms requiring them to make full payment in advance for installation of fitted kitchens, bathrooms or other home improvements.

Under the schemes, Qualitas holds 20 percent of a contract sum whilst any consumer complaint is resolved. If the dispute is not resolved between the company and the consumer then Qualitas can provide an informal conciliation service or ultimately adjudicate on the complaint. The decision will be binding on the company but the consumer has the right to go to court if they are still unhappy. The service is free to consumers unless Qualitas decides that a complaint is unreasonable in which case the complainant can be directed to pay a £45 fee.

If a complaint is upheld, the company must carry out remedial work or pay compensation.

B&Q and MFI introduced the scheme in 2000 with Homeform Group Ltd (which includes Moben Kitchens, Dolphin Bathrooms and Kitchens Direct) and Magnet signing up to the scheme in 2001.

The OFT is reviewing the scheme to monitor its effectiveness. The questionnaire will also be available from local trading standards departments. In addition the OFT will be seeking views from the companies, Qualitas and local trading standards departments


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