CPA - Moulding the Future

Paul Mould is the latest member of the team to be recruited by the Consumer Protection Association, a provider of home improvement protection. Taking up the responsibility for the South East region, part of Paul's role is to service existing clients as well as attract new members.

With seven years experience with Zenith Windows as a canvasser and office manager, Paul has a wealth of experience and he fully appreciates the importance of independent insurance backing from the viewpoint of both installer and salesperson...and more importantly the consumer.

'Having reputable independent insurance cover brings peace of mind,' he comments. 'It gives any salesman a distinct advantage when offering an inclusive insurance backed guarantee with a product and it is of obvious benefit to the consumer who need not look elsewhere for suitable insurance. The CPA has built up its reputation on the quality and reliability of its service and my role is to ensure that all clients of the CPA within the home improvement market get the best value for money ranging from sales aids to marketing assistance and materials.'

The CPA is an independent organisation offering a range of services designed to offer purchasers of home improvements valuable protection in the event of something going wrong. Where the CPA stands out from other comparative insurance providers is through its dedication to both the client and the consumer. The company offers continual monitoring of every single member on the level of their service provision to the consumer, their product standards and the work carried out. Customers of every member are surveyed after the work has been completed on their homes so that on every level, the end user is safe in the knowledge that the job has been done right!

'I am delighted to be working for the CPA and look forward to promoting the company and its range of services,' concludes Paul. 'My aim is to help progress my client's businesses by providing a comprehensive and well respected insurance service that promotes quality of workmanship and a fast backup support should it be needed.'