First Class Frames Stamps its Mark on Quality

Following several years of continued growth, First Class Frames has extended its supply agreement with Eurocell.

The Coventry-based window and door fabricator has built up a reputation for quality and service, which has enabled it to become a firm favourite with installers across the West Midlands.

The company, which supplies into the trade sector, has built up a strong reputation for customer service and quality over the years. Being dedicated to the trade has enabled it to provide a focused and responsive service to its customers. Lee Hoggins, who is a partner at First Class Frames, along with Pete Veal, comments: 'Many of our customers supply into the Local Authority market which means that we wanted a profile supplier who understood the importance of quality and service. The fact that the Eurocell Eurologik system offers several fabrication advantages helped us turn around orders even more efficiently.'

The growth in sales at First Class Frames has meant that the company has invested in a new machine centre to increase production even further. The increase in business has been achieved by a continual focus on customer service and quality. Lee Hoggins continues: 'During the last two years we have increased our business significantly and our trade customers definitely prefer the Eurocell Eurologik profile – we know because we have tried other systems.'

Before becoming a Eurocell fabricator, First Class Frames had used several alternative suppliers but decided that Eurocell was the best. The company liked the fact that Eurologik can be fabricated using a single reinforcement for the main frame and transoms, along with continuous reinforcement when reverse-butt welding. In addition, the system takes common glass sizes for internal/external glazed windows and doors, which ensures they offer a competitive price to the market.

First Class Frames’ customers prefer the Eurologik window and door system because it is designed around a 70mm front to back dimension allowing it to be a direct replacement for timber windows and doors. This has proven to be a real benefit for First Class Frame customers who supply into the Local Authority market on refurbishment programmes. The versatility of the system means it can also be used on new build projects providing First Class Frames with a one-stop-solution for its customers.

Martin Saunders, Sales Director of Eurocell Profiles, explains: 'First Class Frames is a real success story and shows what can be achieved by focusing on customer service. Its growth over the last two years is testament to its uncompromising focus on this key area and we are delighted that it has decided to continue the supply partnership with Eurocell.'

Eurologik is available in a range of colours including white and cream as well as Rosewood and Golden Oak finishes. A range of special colours are also available on longer leadtimes. The Eurologik system can be used to fabricate casement windows, tilt and turn windows, entrance and bi-fold doors.

For more information on First Class Frames telephone 02476 459656 or visit the website at: http://www.firstclassframes.co.uk. Alternatively visit the Eurocell website: http://www.eurocell.co.uk for information on the Eurologik system, or contact customer services on 0800 988 3049, or email press@eurocell.co.uk