New Eurocell Depot says ‘Rhubarb’ to Poor Customer Service

Eurocell Building Plastic’s (EBP) Northern region has opened its latest new depot in Wakefield to improve service even further for customers in this part of West Yorkshire. The opening now means the company has a total of four depots in the county, each strategically located to give customers easy and quick access to the entire product range.

Wakefield depot is an ideal location being close to the M1 and M62, which means it provides speedy access to customers across most areas of West Yorkshire. All Eurocell’s new depot openings are eagerly anticipated by DIY’ers and trade customers alike who appreciate the wide range of products, excellent service and market leading prices.

Wakefield is a town renowned throughout the world as the centre of the Rhubarb Triangle, an area famous for growing succulent pink rhubarb. The statue in the city celebrating this fact is located close to the new depot, which is on Commercial Street. Opening the depot has therefore given Eurocell the chance to say rhubarb to poor customer service in Wakefield by offering extensive stock levels, convenient opening hours and a professional, friendly service.

The new depot will be stocking the entire range of 3,800+ EBP products and being close to the centre of town makes it a perfect location for both trade and DIY customers.

Paul Dixson, EBP Northern Regional Manager, explains: 'We already have depots in Bradford, Keighley and Leeds but wanted to be able to service the Wakefield area even better. Opening the new depot means customers in this region now have much easier access to our entire range of products.'

The depot will be stocking the full range of Eurocell products including PVC-u roofline, guttering, fascias and soffits along with a range of conservatory roofs, doors, hand tools and garage doors, in fact everything the trade or DIY customer will ever need.

The Wakefield depot officially started trading at the beginning of April and is already attracting customers from as far afield as Croften on the East and Ossett on the West side of Wakefield. Customers are also beginning to travel from further away because of its excellent location close to the M1 and within minutes of the M62.

Paul Dixson continued: 'We now offer fantastic availability along the M1 corridor from our new collection centre in north Leeds, through to our Meadowhall depot in Sheffield. For customers that regularly use this route, we are able to offer the same extensive product range in every branch. It’s a great benefit for customers when they can call in at any of our depots and are guaranteed the same great service.'

Another key benefit to customers who use Eurocell depots is the fact that the company has full control over the supply chain. This is because Eurocell manufactures the majority of the products it sells, ensuring quicker turnaround of orders, greater reliability of delivery and consistent quality assurance.

Because of Eurocell’s control over its supply chain costs are kept down to offer exceptional value for money. The company recently carried out a price check on sealants against a national DIY chain, with the EBP 310ml EBP Silversil white silicone sealant priced at £1.90 against the DIY stores equivalent ‘own brand’ at £3.98 (all prices include vat and are the recommended retail price (RRP) as of 28th March 2008). The price comparison is proof that whether a trade or DIY customer, EBP offers industry leading value for money.

Visit the Wakefield depot at: Unit 1, Commercial Street, Wakefield WF1 5RN or telephone 01924 298378.

For a free no obligation quotation or more information about the products and services offered by EBP contact Eurocell on 0800 988 3049, or email: press@eurocell.co.uk

Web: http://www.rooflineonline.co.uk