Growing a Business with Profitmaker

Turkington's Windows and Conservatories is expanding its Profitmaker software to include Profitmaker.Net. After using Profitmaker Office for seven years, Turkington's believes the software has helped the company realise significant sales growth over the past three years. Turkington's is implementing Profitmaker.Net as part of further growth plans in the retail sector.

The streamlining benefits of the original Profitmaker package start from when the customer order is processed. From the end of January, by adding Profitmaker.Net, Turkingtons will be able to extend the use of the Profitmaker software at the front end. Leads can be managed using the system, enquiries and quotations designed and priced accurately and this information can then be seamlessly transferred across to the order processing side of Profitmaker.

Cary Hindman, Sales and Marketing Manager at Turkington's explains why they use Profitmaker: ‘With Profitmaker all the information we need is instantly accessible, it's an integral part of our business, it helps us to manage our business effectively and significantly improves our service levels. Upgrading to Profitmaker.Net extends this professionalism through to our sales process which should improve the overall customer experience and help eliminate costly errors.’

Cary continues: ‘Our service will improve even further as we can show a job's progress and quotations in a professional, clear form to our clients. Each department uses and benefits from the software in different ways. As a manager, I find the visibility and measurement of productivity is important. With Profitmaker.Net I can see all sales and leads activity in real-time, whilst our operations and installation teams use the package to provide a greater level of customer service and to manage customer communication.’

Cary concludes: ‘We extended our software package with Profitmaker because we appreciate the benefits to our customer and so to our business. We have a strong working relationship with the MBN team and don't get brushed off when we need customer support. The service levels are very good because it's personal, and we get to talk to real people who are actively involved with our business... Profitmaker assists us to manage communication, manufacturing and sales and so has helped us grow profitably.’

Tel: 0870 241 3089
Web: http://www.profit-maker.net